Thanks for getting my windows in before expected! Great service, knowledgeable crew! Thank you for the help!

I requested replacement of a bathroom mirror that had a 6 inch crack coming up from the base of the mirror. The mirror was 48 x 42 and poor quality, plus an ugly stain at the base from the original installation. Banks Glass sent a 2 person crew, Cody & Liam to measure. They explained the removal process that would be used. Very thorough explanation. The replacement mirror had to be ordered and, upon arrival, was inspected and an install date was set up. The installers, Jake and Pete, arrived at 8:00 a.m. and began the task of removing the old mirror. A bit of a job removing the old mirror as it split where the long crack had appeared, thus ending up coming off in large pieces. Never the less, they worked efficiently and professionally and had the new mirror up and installed beautifully. They cleaned everything, vacuuming thoroughly for any pieces of old mirror that may have fallen. Cleaned the new mirror thoroughly. I highly recommend Banks Glass for any glass installation/ replacement. Very professional, excellent staff and installers, well trained and experienced. I also feel the price was very fair. read more

Outstanding! We have ordered windows a few times for prior houses and I have to say working with Banks was the easiest process. From ordering to installation the team was professional and responsive. During the installation the team all arrived on time and prepared. The guys all seemed to enjoy working with each other and demonstrated good work ethic and very polite. I was impressed with the craftsmanship and how detailed everyone was. Well done! read more

We just met William and Mike who came here the day after we called for an estimate. Very professional and knowledgeable people. Thank you Banks Glass. read more

We had an excellent experience with the 2 gentlemen who came to replace several of our windows. They worked diligently, made absolutely no mess, and were very professional. I highly recommend this company!!! read more

After the epic winter storms of 2022-2023, we realized that we had windows that had lost their integrity.  We needed to employ a glass company that could replace the damaged windows.  A friend of ours recommended Banks Glass of Jamestown.  Speaking with other friends, they also advised that they had heard good things about Banks Glass. We made an appointment for Banks Glass to measure the windows that needed to be replaced.  We were impressed with Casey and Cody when they arrived to preform the measurement. After meeting them, we were confident that employing Banks Glass was a good decision. We replaced 6 windows in our home and 9 windows in our rental unit, and had a wonderful experience. Erica Banks was a pleasure to work with; she gave us advice on window selection, answered all our questions, and responded to our emails super quickly! She provided all the required documents we needed, and patiently explained our options. After the windows arrived, we were able to get an installation appointment scheduled within a couple of days. Pete and Reece accompanied Casey and Cody to preform the installation and they were great!  They were pleasant, patient, super professional, worked quickly and efficiently, and did a seamless job. We love our new windows! We couldn't be happier with the end result. We would definitely use them again, and have already recommended their services to a number of our friends. Michael and Limeei McCaffrey Murphys CA 95247 read more

Banks Glass hooked me up. They replaced two dual paned windows with blown seals and did a full replacement of two sliding glass doors at my Cold Springs vacation cabin. What I liked: They were always responsive, and they took pride in their work. Great customer service on the phone. Tidy work space after. Each time they came I was not there, but I knew I could count on them to do good work while I was away. Also, I really wanted to keep the black aluminum look, and they were the only ones that could do black aluminum. (I don't like plastic/vinyl window frames. They warp, don't handle extreme elements, and the color fades over time.) What I didn't like: The price. My jaw dropped at the price to replace all our seal-blown dual pane windows. I thought it was a typo. But I won't dock a star; literally nobody else around could beat their prices. I guess that's the cost of business up here. In fact, they get plenty of business with their prices. I guess I need to get with the program or learn to install my own windows. The limited availability. Again, not their fault here. Covid caused some real issues with getting sliding glass doors. I had to wait 3-4 months. And, to their credit, once the doors arrived, they put me on a stand-by list for the first opening when they would be in between more major jobs. Similarly, it took another 3-4 months for the dumb sliding screen doors to arrive. But they nicely held off on billing the full cost until the work got done. I would definitely use Banks Glass again for small jobs. However, I can't afford their prices to replace all my blown windows. I'll either replace them one by one as I can afford it, or teach myself, or save up a lot of money. read more

I highly recommend Banks glass. No job too big or too small. They are extremely professional and accommodating. We have used them for shower doors, new windows AND they came to our home to cut down an existing mirror in our master bathroom so we could frame it when we remodeled. T read more

Banks Glass - One of the shower doors - Windows Installation Near Me - Jamestown, California

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I am writing this review to share my experience with Bank's Glass. I hired them to fix my cascading sliding glass doors. Both of them were extremely hard to open and close. They initially sent out a couple of guys to assess the project and they planned to fix it if they could be done with a quick adjustment. Unfortunately, the doors was not a quick fix and it needed another evaluation for one of their more experienced installers (Clayton). Another appointment was made and Clayton came by and he explained what was the problem. I received a quote and my project was put on the schedule. I was told they were real busy and my job would be 3-4 weeks out. Early this week, I was called and they told me there was an opening on Friday. I took the appointment and they came by today to fix the sliding doors. They were prompt, friendly, and went right to work. I appreciated that they took the time to protect the surroundings so the dust and any particles would be contained. Clayton and his crew did a great job, he directed his team and he knew exactly what to do. The doors now are working perfectly and you can open them with minimal effort and they are smooth. To complete the job, they made sure everything was clean including the crystal clear glass. Great job Bank's Glass! I enjoyed the whole experience. read more

Today we received more excellent service from Banks glass. Phil and Cody installed our Screen on our new sliding glass door. It was on back order and therefore came after the door was installed. The install along with them taking the time to show me the locking mechanism functionality was a quick process and they did a great job! We appreciate your attention to detail! Thank you Banks Glass! read more

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Banks did our new shower glass and we love it! The estimate team and install team were both outstanding!

I've gone in there about six or seven times now and doing business with them over the past couple of years. Such a professional organization run by a very friendly team of experienced individuals. I really like the AMSCO Windows that they sell. I do plan on continuing to do business with them on future projects. Definitely a business worth checking out. read more

Saved me for freezing! On a 20 degree day I broke the glass pane on my wood stove door for the second time. I spoke with Chrissy at Banks. She dug up the old order and had it ready for me by the time I arrived. What a pleasure to deal with such professional helpful people! read more

No call back to phone messages and now disconnected every time I call. Don't think they are in business.

It took 3 calls over 6 weeks to get an estimator out to my house which is only 15 minutes from them .He told me to go in the next day to get the quote and pick out windows. At the front of their store the woman told me he was misinformed that it takes 5 days to get a quote. Erin very nice sales person helped me pick out windows . I realized I needed sliding doors also which now needed to be measured by an estimator. When i called back after the weekend Nikki Heimstra whom had sent the quote told me it was not her job to do estimating. I really did not know what i was supposed to do at that point. After being switched around i ended up talking to the woman at the front who had an attitude when i asked to speak to the estimator. I was told the estimator only goes to cities in some sort of order and they cover such a wide area its impossible to say when an estimator would be available probably weeks from now. I suggested maybe they need to hire more people they seemed understaffed and that is when they went ballistic .Nikki told me her father could talk to me and so I switched to someone named Mark who laughed when i suggested he listen to my concerns about how their customer service needs some work. Even if they do good work . Even if they are low cost. They have an attitude which is not friendly. i would give no stars if it was available. read more

Banks Glass just put in our new windows, including two sliders. Their communication was excellent. They were fast and efficient. They managed to work us in well ahead of schedule. We have been very satisfied with the workmanship and the customer service. We definitely recommend this company. read more

Super responsive and great service. Had Banks glass replace several windows. They were prompt, polite, knowledgeable and reasonably priced. What more could you ask for? I would highly recommend. read more

I went to Banks Glass for a shower door based on the recommendation of a contractor who does business with quite a few different glass companies. I have to say that the crew at Banks Glass was a pleasure to work with, from start to finish. In addition to putting up with quite a few requests for different options and designs, at the end of the project, they actually billed me less than the quoted price! I will definitely be a return customer in the future! read more

Banks Glass - Windows Installation Near Me - Jamestown, California

We had a small problem with our windows that our contractor put in about 5 or more years ago. Our contractor is no longer in business--but Banks came out and fixed HIS problem. Wow-- highly recommended! And they came out a week earlier than expected! read more

Banks Glass is top notch! I've used them on several occasions for shower door, replace the windows in my house, and window repairs. Each time they're friendly, helpful and quick to respond. The prices are solid and always give you a fair deal. What amazing group of people to do business with. I highly recommend them! read more

I had a great experience using Banks Glass. They cut a piece of polycarbonate to my specifications. Ryan was very helpful and accommodating to work with. Highly recommend. read more

We'll dang.... These guys at Banks are on it!!! I called late on a Friday afternoon to see if they could cut a mirror down to size for me and they said come on down. They salvaged all they could out of a gold vein mirror for me for $30!!! Fast, friendly and excellent service!!! Thank you Banks glass, job well done read more

I've bought windows and a shower door from Banks and over the years and have recommended numerous customers to them and I always get great feedback. Recently I spoke with Nikki there and asked her if they would cut me small pieces of glass for some picture frames I made. They cut them all and only charged me 28 dollars. The fact that a shop as busy as they are and the amount of work they do residentially and commercially, for them to do such a tiny job truly shows what they are about. The customer. There is no other glass company except Banks. Thank you! read more

We're doing some home improvements and replacing all our windows and sliding doors are part of that. Banks Glass from start to finish has been great. There were a couple of glitches along the way but everything got taken care of. All of the installers were nice, polite, and professional young men, which can be quite refreshing these days. From the top boss (John Banks) to all of his employees, we felt like our business really mattered to them. I would absolutely recommend Banks Glass to anyone. read more

Just had windows installed on a holiday! They arrived on time, finished as they said they would and left the home as it was before they arrived. It is greatly appreciated when a companies employees use drop cloth and take measures to make sure your home does not get dirty during installs. Highly recommend them, and will use them in the future. read more

I highly recommend Banks glass. When our french doors were installed by other contractors, they never worked properly, even after numerous adjustments. Jon Banks took a personal interest in the dilemma. He sent out Clayton who identified the issue which others did not notice, and now the door works perfectly. Personal touch, knowledgable employees and professionalism. You can't find a better business. read more

Banks Glass rocks! Excellent customer service, great front desk help and quick turn around!! I ordered multiple custom cut mirrors for my salon and the quality is beyond what I expected. Super crisp and clear imagine for a great price. Will definitely order again and recommend them to anyone. read more

Asked for a simply screen replacement, they quoted me $70-$100 for the screen to be replaced. A brand new complete sliding screen door was $90 at our local Lowes store. I took the sliding screen door else where and had it replaced saving $65!!! This company is way over priced not recommended. read more

I hired Banks Glass to replace all of my windows and sliding door in my home. Their residential team did an amazing job and the crew was excellent to work with. They came out to measure twice ahead of installation and all 28 windows fit perfectly, which I found very impressive. Scheduling was a few months out due to COVID, but worked well since I had another contractor doing the prep work on the stucco. The crew was very experience, on time every day, and completed the project a day early. They were very clean and paid close attention to detail. I am very pleased with the finished results and glad I found them. Great service over the phone with their office and the leads who ran the project were a pleasure to work with. I'd highly recommend them for any glass project. read more

We've had multiple projects done by Banks, and we are always happy with their service and pricing. Today we had two windows replaced. The guys showed up EXACTLY when they said they would, and had the job done really quickly. Super friendly and nice to work with - we are impressed as always. Thank you! read more

Not very exact.... Very nice office staff and installers but the guy in the office acted like i didn't know what i was doing, and in the end my mirror was a inch off on one side,,,what a joke they didn't even follow my layout....maybe he should listen to his customers read more

Big thanks to everyone at Bank's glass for helping us get our Andersen Slider repaired. This type of customer service is rare and is very appreciate by us. Thanks again! read more

We've used Banks Glass several times this year and I would highly recommend them. They installed a new Milgard window , replaced parts in other windows and sliders, and caulked some windows. The service we received was professional. The receptionist, John, Jake, and the woman who works in the service department were informative, courteous, and professional. Highly recommend them! read more