Second time in need and Brett came through again. Needed a Starlink replaced and he came the…read moremorning after we received it and had us up and running again in an hour. Professionally installed and reasonably priced. Again, cannot recommend highly enough.

Bret Haines, owner of Sierra Satellite, installed star link for us today. He is very professional,…read morecourteous and friendly. He stayed with us until he checked the connection on all of our devices cleaned up after himsel and asked if he could help with anything else. He even set up the app on my phone for me. I would highly recommend him to anyone who needs help with satellite service.

I am house sitting in Colombia California up on Big Hill for a friend and she has Conifer for her…read moreinternet provider.. it's the worst internet service ever it's slow and keeps getting stuck and the circle goes round and round... I would not use this service in my home.

I just had an awful experience trying to work with the Conifer people…read more I recently received an email offer to upgrade my speed to 20 mps for a nominal price increase. I agreed. We have been long term customers of Conifer and were treated very poorly by receptionist. She wouldn't listen to my issues and said if she ordered a home service they would charge over $100. Not very nice since speeds whet down a lot after signing up for increase. The old owners ran a better company! The new people need to listen and help better, especially when a customer is trying to explain an issue. I unplugged everything, waited and then replugged. Through my uneducated efforts the speed has increased but is not at the level yet that they promoted. Moral: Customer Service means a lot. New owners should go back to the old levels. Also, rude service and not listening are not the best way to keep customers (especially long term ones) Bill Pope

I was a previous Fire2Wire customer prior to Cal.net. Each…read moretime I have contacted for tech support they have been great. We had a devastating fire that wiped out our receiver. Ramon from Cal.net was here the day after I called. Ramon was on time, listened to my suggestion about new placement, and got us back into the 21st century in a flash. I've had other rural internet services, but Cal.net is faster and more reliable. It was a pleasure to work with Cassandra and Ramon to get us back up and running. Thank you for your professionalism.

The customer support sucks and you can't even get a port forwarded on their BS crap routers, no…read moreother isp hides the router password so nothing can be done by the customer, talked to Tim the worthless for 25 minutes and Jerry invisible never called me back, what a joke

They make you feel like you are friends. Both brilliant people. Reasonable prices, got me out of a…read moreLot of virus jams. I moved out of town to the flatlands and still Drive my computers up the hill to them.

For those of us in Amador County who live Up Country CPU is a God send…read more Both Kevin and Tori provide friendly, professional, prompt and compassionate services. Yes, compassionate service, for those of us who love and use our computer system as end users but who are clueless beyond the keyboard and the display screens.... laugh's Also, their physical proximity to and telephone handshake relationship with Volcano Communications across the street from their offices (Volcano is the main and, in most cases, the only internet provider service Up Country) Kevin's tenacity and troubleshooting efforts paid off yesterday on a log in banking problem I was having over the weekend the problem was resolved when he got Volcano to realize they had a problem. There Secondary DNS server need adjusting to deal with my bank's servers for some reason Thanks CPU.

This place is amazing! Needed a Chef's Jacket customized on a short notice. Simply request really…read more Out of four places contacted, ONLY Kreative Design (KD) responded they they could do it and provided ideas. Awesome job! Our friend really likes the jacket. We will be contacting KD for our ideas for our group cruise. Friendly, knowledgeable, and customer friendly. Give this business a try- you won't be disappointed.

I love shopping local and Krista did not disappoint! She was communicative, flexible, prompt and…read morewell-priced. She created 5 custom t-shirts with vinyl transfer and they came out AMAZING! I'm so pleased with her work that I'm bringing her more projects and recommending her to anyone who needs customized apparel!

Adam Darville just called my office for my boss who is not available. I felt like I had to pry a…read moredetailed message from him. He was only calling to give an updated message about what is going on with our phone system. He acted like a sales person. But then again, maybe he is a sales person, but didn't pitch it to me. Whatever the case may be, I didn't like the way he communicated with me.

We have the a phone system that was purchased through ATS and have had several portable phone lines…read moredie on us very quickly. Recently, we called to ask for a quick issue with one of our phone lines. A tech called us back and told us to push a button to solve the problem. It did. I received a bill for $150 for a one minute call. I was shocked. I asked the company if there was a mistake but they said that was their standard rate for any call. I informed them that we were not told of this rate when we called. They stated that when we were on hold, the message on hold tells about the minimum rate. I stated that I did not listen to their message on hold. I asked for a discount for the call and they were not able to offer any help. It was my fault I did not hear the message. At no time did the tech before he helped discuss his rate either. I believe this is very poor customer service and deceitfulness.