Joe and "Dude" (Galis**? Sorry, I already forgot the spelling) kicked butt, and got my new unit installed in the timeframe promised today. They were super professional and really nice people. I hope you always keep these guys on the payroll, because they are amazingly hard workers! read more

We have an oil burning furnace here at the Red Church. I called for a service. They came out a day early and I was not notified. I am the person in charge of the buildings and grounds there. They called the church office and of course the lady in the office said come on out. They sent a tech and she checked it out as all ok. That cost us quite a bit of money. Then the thing starts fouling up again and won't come on. We call for another appt.vA new tech comes out, Doug. He seems very knowledgeable. Got it going. We got another charge for service. Then, it still won't come on during church service. Call Doug back to look at it. It's not getting fuel. He cleans out the line but fails to check the filter even after I suggested it. He said those things last a long time, we don't need to check it. Then not long after same problem. Won't ignite. Call them back for a FOURTH TIME! This time Doug checks the filter. It looked like it was clogged with black mayonnaise! He replaced the filter, problem solved. But really crummy service. I bought a dozen filters and will be servicing it myself. Unless I quit which is likely. I personally will never call them for service again. But the lady in the office prolly will. read more

Our AC went out last week. I called central air. Doug came out. On time and Very efficient and courteous. He put up with all my questions. Diagnosed the problem in a few minutes. Had two parts that need replacing in the truck. He was in and out in 40 minutes. I can't recommend them enough. read more

My a/c stopped cooling in the midst of three digit temps. Their tech, Aaron, came in the evening, on a weekend, found the problem, replaced the motor (not an easy fix with 30+ year old blades needing to be removed from the old one) and worked on it until he had it going at nearly 11pm. And... called the next day to ensure all was going well. They are the best! read more

The tech was helpful, but the customer service is terrible. Dishonest about their price. And lie about the agreement. I still haven't received any invoice or report after being over charged without any notice. read more

Installed A/C at our place in Twain Harte. Came exactly when promised and Dave and Mike were very courteous. Mike worked fast and efficiently and got the job done in less than a day. Checked and made sure everything worked and then cleaned up. Great service! read more

Twice they were a no show after we had to take off time from work both times. Kept telling them to change the info for the location and still have the contact as my mother in law. They used to have great customer service and it is no longer recommendable. 1 star is too much but I have to put something to post. read more

Our A/c was blowing hot air on a very hot day and Erin a new tech at the company came out and replaced the broken part. I was very pleased how quickly my a/c was back to blowing cold air !! read more

Central has been servicing our unit for a while now. They are always courteous and show up on time. We had a warranty issue and they kept us informed of the parts and showed up on time to do the repair. We will continue to use them as we are very happy with their service. read more

We recently reached out to multiple Heat & Air Conditioning businesses, to have a cooler system installed for an elder. Gary Wells, from Central Heat and Air, responded right away. They were able to give us an estimate within 2 days of our call. The price was significantly competitive and professionally submitted to our fiscal department. All the staff that we dealt with, Aunna and Ruth, were polite and helpful. California is experiencing intense heat, 111 degrees this last weekend, and they were able to fit the installation in before the weekend hit. Saved our tribal elder from suffering and we are extremely grateful. The installation technician, Dave Hartzell, was knowledgeable, thorough and very kind. The home that it was being installed in, has a lady whom resides there alone, she felt very comfortable every step of the way. He called before coming out and kept her up-to-date with the process. You have our gratitude for your services. Thank you. Would highly recommend this company. Happily - Tuolumne Me-Wuk Tribal Council, Social Services Department read more

This place is horrible. My grandma had an appointment with them 2 weeks ago wait for them and they never showed up. So she called them and asked why they didn't come out and was told oh they had an emergency someone's air went out so forget my 83 year old grandma they would be out 2 weeks later. It's over 90 in grandmas house this is no way to run a company don't even give her a call saying they weren't coming or couldn't come out sooner really? Not like the town she lives in has thousands of people that they are that busy. read more

We have a cabin in Tuolumne and needed some work done. After an initial delay of several months they contacted us to say the job was completed. We paid the balance owing. Next time we went to the cabin, we discovered that some of the work was poorly done and some of it wasn't even completed. That was almost 9 months ago. Numerous phone calls requesting the job be corrected and completed have only been met with one excuse after another. read more

This company knows how win over a customer with: great pricing, on time, delivered as promised, and fantastic service...5 stars from me every time read more

We called Central Heat & Air because our A/C stopped circulating cool air into our house. We thought the A/C might need to be recharged, but the problem turned out to be that another company from Sonora had previously overcharged our A/C. After Central removed some of the coolant, the A/C worked fine. read more

Had an appt between 1-3...3 came and past..no phone call with an update on when they might be at my residence...345 i called and was told they were a bit behind and that the tech would be there soon enough...I called back around 515 and talked to the exchange service...she said she would call the tech and find out whats going on...i told her thanks but dont bother i wont be doing bussiness with them again...wasted a good part of my day for nothing read more