Our whole experience with Foust was great from start to finish. Matt showed up when scheduled and had an estimate ready a couple of days later. The actual installation was a couple of weeks earlier than expected. Very friendly installation team. I read some other comments below and was especially surprised by Chelsea's description of Jacy. Jacy was efficient and cordial with us. Kept us advised every step of the way. Maybe she just doesn't "suffer fools gladly." read more

We have a small refrigerant leak on one of the brazed connections. It's been 3 weeks since they said they'd call me back regarding their workmanship warranty. Still waiting. This was a new unit install 4 years ago and it was like pulling teeth to get them to come out on time. We've been losing refrigerant at least a couple years when their tech said the pressure was a little low during a tune up appointment but just told us to monitor. The A/C finally quit cooling this summer. I don't take writing a negative review lightly, but there are other companies out there with better customer service. read more

Foust Heat & Air - Heating & Air Conditioning/HVAC Near Me - Sonora, California

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Wish I would have read Bobby's review below before hiring them. Very unprofessional and did not come through with what was paid for and expected. The value.. well, did not get what was paid for! Also, the owner did not do the work, I guess he is just "checking & overlooking it." Consumers should check the men who are doing the work & how experienced they are and their backgrounds. Anyone who comes in your home should have a background check really. Be cautious & aware of this company. read more

Terrible company with zero integrity. You'd be better off starting a small fire in your living room as a source of heat vs. relying on these crooks. Foust was subbed out from our GC a few years ago to install a new HVAC system for the remodel of our cabin. Not sure who recommended what in terms of the type of system, but ultimately Foust installed a ducted mini split that wasn't suited for our snowy climate, nor was it applied properly. Unfortunately I had no idea this was the case and have been foolishly replacing/revamping everything else in our home, in an effort to mitigate our insane electric bills that have been averaging $1K/month during the Winter season. This for a 1,250 sqft home with propane fireplaces. Fast forward to now, after installing solar panels on our property as a last ditch effort to reduce our energy costs, when I finally realized that the only constant has been our HVAC system. After contacting several reputable companies in the area (Comphel and Waters), it was confirmed that not only was this not the right kind of system for our home, but the manner in which it was installed and implemented was borderline criminal. Terribly inefficient choices and lazy execution. I gave Foust an opportunity to make it right (since my GC is no longer in business), and their owner, Matt came out for his "expert assessment". Based on his body language and demeanor upon arrival to our home, it was painfully apparent he had no intention on hearing anything we had to say, and already had his mind made that the sole responsibility fell on me and our former GC. After some back and forth and repeated dismissals of our concerns, he ultimately slipped and flat out said "this system is not the best choice for Winters in this area, and it's going to be operating at max capacity during those months". Finally, the truth!! At this point my wife chimed in to give her perspective, while he stood there with a condescending grin plastered on his smug face, and things finally fell apart when he called my wife and I "a joke". My patience had completely worn thin by then and I loudly escorted him off our property, with several expletives to send him on his merry way. His response, exactly what I'd expect from someone that treats their customers this way and calls a woman and mother a joke, he took his phone out and began recording me. No problem you juvenile LOSER! Consider yourself lucky, and a word of caution to any other crooks out there, you steal money from my family and insult my wife on our property - you'll get the same response if not worse. So, Matt, go ahead and post that video or do whatever you'd like with it. Play it on a loop in your office for all I care. Makes no difference to me. It's only going to further highlight how terrible of an operator you are and how little you care about your customers, that you'd actually insult them enough to be yelled off a property. We have worked with countless local businesses since moving here and every single one of them would gladly work with us again. So now, we'll be taking our money elsewhere and will likely have to spend several thousand dollars to fix the pis* poor job that you guys did. A zero star review would be a compliment. Good riddance! read more

Four years ago when I purchased my home, I called to have my heat/air checked for any problems. Matt checked the unit, and cleaned it stating it was in good shape. I also had him replace the wall thermostat to one that was easy to read and set. Fast forward to last week, I called and requested a check up on my heater to make sure all is good. I was told a service could take place sometime that day. No more than 20 minutes later the truck pulled up! Jesse came in, and checked out my unit and did some cleaning/maintenance and very nicely changed the time on my thermostat. Everything is good with my unit and I am very happy with the service I received! read more

I would rather pay more and go with a different company. They didn't show up the first day because they forgot to put it in the calendar. Then they rescheduled a month later. My wife lost out on a days work because of their mistake. They did not offer a discount for the inconvenience. When they did show up they brought the wrong size unit so they had to go back to the shop to pick up the right one. This part is understandable, it happens, but because of everything else it did leave me wondering if they quoted one size and installed a different size. Be very specific in your quote with them. There was a hole from a old a/c unit and the quote read put in existing hole. It didn't say do the finish work inside the house. That was their reason for leaving the inside the house the way they did. I understand i need to paint but your really not going to insulate and put some drywall up? We even have that stuff around the house it would have cost them nothing but a little time. The product they installed does work well and comes with 3 year warranty on parts and a year on labor. read more

Foust Heat & Air - This is their finished work on the inside of the house. - Heating & Air Conditioning/HVAC Near Me - Sonora, California

Beware of Foust Heat & Air! They installed a new HVAC system at our vacation property in Groveland, CA. We ordered the unit in August 2021. We were told that due to the pandemic they would need to order the unit. Understandable. Foust never called with any updates on the unit. I made monthly calls to find out the status. I got a phone call in October stating the unit had been installed and they wanted payment for the balance. They did not schedule the installation with us, and we scratched our heads as to how/why they could do that without us being there. The office staff is useless. I asked several times for the size of the air filter to use, and no one could find the answer. After a month I was informed that they never changed the filter because we they didn't have access to the interior. If they would have made an appointment with us, we would have been there, and the air filter would have been changed and size noted. Who installs a new unit without replacing the filter? Once they have your money, they have no interest in you. Don't do business with this company, you will be sorry!!! read more

I just had such a bad experience with Foust Heat & Air and will never use them again or recommend them to anyone. They put in a new zoned system for me a couple years ago so I hired them again 3 weeks ago to fix a leak coming from the condensation from the A/C that is pooling in the garage ceiling. They came (time was "between 10-3" and they showed up just before 3 but did call when they were on their way) and replaced a small section of pipe and told me it was fixed but to wait 24 hours to run the system so the glue could dry and charged me $240 including a $115 service charge because I'm out of area. Fine, I knew about the service charge ahead of time, but when I tried the A/C I found that my thermostats weren't getting power so I couldn't run anything. According to my Nest app, power had been out since they left. I called them and they said they would be back the next day (again between 10-3) and I wouldn't have to pay the service fee. I called them the next day at 2 when I hadn't heard from them and was told it was a scheduling error (blamed it on the new girl) and since they only come to my area on Thursdays it would be a couple weeks before they could take a look. Finally they came back (again "between 10-3" and this time they showed up just after 3) and quickly found the problem was that they had accidentally hit a switch and turned the unit off when they left last time (it's in a dark corner of the crawlspace above my garage - hard to see and get to). Then they wanted to charge me for the service including the area service charge! I called their office to clarify and said I absolutely wasn't going to pay more because it was something they caused. The woman at their office kept insisting everything worked when I left and I must have done this somehow (half the reason I had to hire them in the first place is I can't get into the crawl space myself) and they were at least going to charge me the $115 out of area charge. I still said I refused to pay for their error and finally she said they would take it as a loss. And the next day after running the A/C for an hour, the original leak is still there! read more

The men of this company are nothing but pleasant. This may seem like a sexist review but it's the furthest from it. JC, the "office manager" & woman in charge is combative & rude. There were some hiccups, but everything ended up working out thanks to Matt. The company itself isn't a bad choice, the customer service could use some serious work on the office end... I believe everyone deserves respect and customer comes first (especially when spending thousands) as someone who works in business themselves. read more

Owner came promptly and gave us a good quote. Not ready to go forward but would in the future with him.

I had used this company in the past (knew family). The last time was to determine (and repair) my aging heating system. The tech looked over the unit and determined an electrical component had gone bad. I was told that the unit may be able to be repaired, as parts are hard to find. Of course, it was suggested that I look into a new system. A little expensive. I asked the tech if he could find the needed part. I paid him for his service call with a check. He did call (left a message) to say he found the part; it would cost $200.00 plus installation. Wow! Yet cheaper than a whole new unit. I did my own investigation and searched for the part. I found the part for $75.00 and installed myself. Their markup was over 75%. Now, I'm no dummy, I own my own business. A 75% mark on on parts is outrageous. It's been about two years and the component I installed continues to work. However, this did not end my issues with this company. This past spring I received a call from their office. I was told that they never received a payment for a service call. They were not talking about the one describe above, this was for a service call on my A/C. I told the caller that I never had a service call from you. As a matter of fact, I did call and request an inspection of my whole HVAC system; yet never received a return call. The caller argued and got a little miffed with me. I told the caller that they need to have their tech show me proof of the visit. To bolster my argument, I told the caller that I would have never requested to be billed, I would have paid for the service on the spot. And, that I ended up using another company. Later I get two calls (left as messages) from the owner asking me to give him a call. After the first call, I made two attempts to return his call. When I received the second message left; I once again got voice mail. But this time I left a message. I told him that if he was calling about the so-called unpaid invoice, I was not going to pay for service I never received. If he could prove [it], I would gladly pay his invoice. I ended my message with a berating of the service I (had) received from his tech in the past. I would not use his company again and would not recommend. He never called me back; nor sent me an invoice proving his claim. read more

Final update 2/22: The system was installed and we've had some time now to put everything through its paces. There were complications with the ductwork under the furnace (water leaking from the drain pan into the ductwork) and also in removing the old furnace from its closet (it was glued in and it was a tremendous struggle to get it out). The Foust crew was professional, cheerful and friendly and dealt with these issues as they arose. The heating and A/C has worked really well so far with no issues. One follow-up email to Foust seeking information about the best air filter for our unit did not receive a response and it has been difficult to find information online. Our thanks to Matt and his team for seeing our job through to completion. Update 6/22/21: Matt and his team have started communicating frequently and clearly about our installation. We really appreciate this. Apparently the furnace in our original bid is unavailable and there is no clear timeline on when it might become available. Matt was at our house today looking at an alternative plan of attack. Unfortunately, our original 6 week installation date is likely to be pushed out another 7 weeks at the earliest. This is frustrating, but at least we have a better idea of what's happening. Synopsis of our original review: Great first contact, reasonably priced bid. After dropping off our deposit, we had a lot of trouble getting answers from Matt and the front office regarding the details of our installation. Calls were not returned for weeks. We were told around six weeks from the date of our deposit, but we were never put on the schedule, which was very frustrating to us. Further, in our multiple attempts to get answers about the installation in subsequent days / weeks, we had a lot of trouble getting answers to our questions, and we were never informed that there were any problems or delays although we frequently brought up the 6-week estimate for the job. Matt and his team are clearly great people and know their stuff. In addition to the crush of demand during the summer months, it seems they have been struggling with staffing and other concerns during this time. A lot of frustration could have been avoided with more consistent, clear communication. Hopefully things are trending this way. read more

Jesse showed up and fixed our AC 2 hours after calling, we are a small family with a 6 month old, he had the part for our AC Unit and was more than helpful with further service advice. I recommend you try these folks out read more

Absolutely would recommend! Fast, efficient service. They replaced my heating system in 4 hours and it works like a charm.

We just purchased our home and we had to have the upstairs AC unit recharged. We scheduled our appointment, and Foust kept us up to date on when our tech would arrive. He went right to work, and not only charged the AC system but walked me thru filter care, and other tasks I could perform to keep our units in top shape. Took time to double check the other unit as well. This was particularly helpful as this is a Kilmaire unit which has 7 individual systems in the house and differs from a conventional unit. Great tips and info I would not have had otherwise. Going into the next 7 days of 100 degree+ temps with a lot better peace of mind. I will sign up for their spring/fall check up program going forward. read more

We called Foust HVAC to provide an estimate to install central heat & air in our home in Twain Harte. He walked through the house and said he'd email a quote. After 10 days, we didn't hear from him and called his office. Left a message with his answering service. No call back and no quote. I called a week later & left a message, again. Same thing: no call back & no quote. Called his answering service a third time and, again, the very same thing. We received three other quotes and hired someone to do the work. Have no idea why he'd waste his time coming over. If he can't do it or doesn't want to, just say so. Of course, we found someone else to install the central heat & air. read more

Great company! I called around 9am, they were here around noon. Parker was on call. We had an A/C condenser issue not coming on. Parker quickly found the issue, fixed it and was out in no time. I am back up and running, so that makes me a happy customer. Good communication, quick service good folks. I would recommend them to anyone. read more

Unreliable!! I had spoken with Matt prior to him coming out and giving me a bid. I told him that I had all the units to install a split system in my home. He came out did a quick walk thru and on July 8th I received their estimate which I felt was reasonable so I gave them a deposit. Since the weather was super hot I was not able to book a day for the install. I called in August and I was told that they could not do anything until September/October?! So I waited til the beginning of September and called them back and I was then informed that they couldnt do anything until October/November..I was pissed that they kept putting me off. Every time I called them the gals in the office referred to me as "that girl" which I immediately figured out why. I was that girl that had her own equipment. SUPER UNPROFESSIONAL I knew they were trying to get out of the bid. If Matt didnt like doing "jobs like this" he should have never bid on it. His delay put me back to square one. NOT COOL read more

Jesse came out, discovered the problem and did a temporary fix. I put a fan on to dry out the wood that was wet and the next week he came back and made a permanent fix. The cost was a lot less than I expected. Jesse was very friendly, nice and polite and I would hire him/Foust again. Bob Wheeler-Sonora ca. read more

EXCELLENT customer service. I had Matt bid my house and he got back to me within a few days with a good price. I then had him work on my commercial building and after another outfit could not diagnose it he figured it out in under a half hour!! Then fixed the next day. I refer him to any one needing heating or air read more

I used this company once, but will not use them again. Their serviceman was incompetent. He hurried through the job and did not do what I asked him to do. read more

I had a similar problem with Foust with no return of phone calls and no results of an inspection he was suppose to do!!! So if you have a lot of time and want to keep calling back give them a try. read more

June 22, 2018. The heat wave is here and of course the AC Unit is not cooling as it should. The first company I called put me on the schedule for July 6. It's June 22! Then I called Foust Heat and Air. Matt called me back within an hour and showed up the next day, Sunday morning. He was courteous, worked quickly and took care of the problem. And no after hours call, they are open 24/7. I definitely recommend Foust Heat and Air!! read more

Foust Heat & Air installed two new units in our house. One upstairs and one down stairs. We got bids from several big name companies but decided to go with Foust because of their super competitive pricing and professional knowledge of their work. We highly recommend Matt and his awesome crew to anyone looking to get the job done right. Super pleased with their work. read more

Thw technician acted like our broken ice machine was an inconvenience to him. He came out once spent 10 mins looking at the machine, and charged me his hourly rate to tell me it should be cleaned. A few weeks and a deep cleaning later the same issue occurred again, called him and again was met with an inconvenienced attitude. Decided to call another contractor who came out, tracked down the problem and fixed it. read more

Matt Foust and his team did an amazing job! We have an old 1929 home that was never built with AC in mind. Matt helped us install a system that works fantastic. I highly recommend Foust for your HVAC needs. read more

Had Matt come out to hopefully get us a quote for full central heat and air. He was over an hour late to the appointment, didn't write anything down and after 2-1/2 weeks of waiting for his quote we went elsewhere. Complete waste of time. If you can't handle the job, then just say so. Or if you are behind on work, let your potential customers know. read more

We hired Foust Heat & Air to install a central heating system with WiFi thermostat at our place in Long Barn. They were competitively priced, arrived on time throughout the process and responded to all of our questions in a timely manner! read more

I called this lovely man on Christmas to look at our heater that wasn't working. Mind you, it wasn't all that cold, we have potable heaters and again it was CHRISTMAS (I'm a jerk!). He couldn't make it Christmas because he was helping other customers (the man is a saint!). He was out first thing on the 26th and magically fixed everything in a short period of time. HIGHLY RECOMMEND!!!! read more

Couldn't ask for better service. Called when my air conditioner was blowing hot air. Within an hour the tech Parker Morgan was here. Fifteen minutes later ice cold air. Does it get any better than that? Rates were incredible considering the service read more

Guy came out to give estimate. Was here for maybe 3 minutes. Didn't look inside at my ducting. Kind of seemed like he was irritated he had to come and give estimate. Sorry but I'm the one that should be irritated because all you did was waste my time. Was supposed to get my estimate emailed to me he said. Never heard anything. That was 20+ days ago. I'm not going to hound a company to please send my estimate over. If I'm already having problems with getting the estimate I don't want to know how their quality of work is. I checked my email including my junk folder daily. I'm all for supporting local business but I also have to watch my back as well. I am going thru honey a/c out of Modesto and they have been nothing but amazing. I can't recommend them enough. Sorry Foust! read more

I have been using Foust Heat & Air for the past 10 years and they continue to be the best in quality, service and price. They respond quickly to requests for service or advice and always complete the job in a timely and professional manner. I have been involved in the construction industry for the 40 yrs and Foust is by far the best. read more

Fast, clean and honest!! What more can you ask for? They handled my annual swamp cooler servicing and it is running like a champ!

I am a paint contractor locally in Sonora and refer any heating and air work to Matt Foust. He is a professional and will take care of your needs "honestly" and do an excellent job. He also does gutter work so I use this service a lot as many times gutters need to be replaced before I paint them. WE are lucky to have an reputable HVAC guy like Matt in our area. read more

I would highly recommend Foust Heat & Air. I called for an estimate and received an appointment within 2 days. Matt arrived promptly for our appointment and provided an estimate within a couple of hours. On the installation date the crew arrived about 8 AM and the job was completed before 11 AM. The installers put down drop cloths and were careful not to leave any trace they had been here except a new working air conditioner.....just in time for the heat wave!! read more

Matt gave a timely bid and fair price. The installation happened on time and he was very professional.

Terrific service, always friendly and super competent. I'd recommend Foust to anyone.

What a great company. I got three bids for a new A/C and I went with Matt because he was the lowest bid. His workers were very professional. Matt was attentive to the issue at hand, got the job done neatly and professionally. I was very impressed with Matt and his crew. I highly recommend Foust Air to anyone needing any type of HVAC work done! read more

I called them to have them do a complete service on the in-laws A/C Furnace and to give and estimate on a complete replacement. I called and left a message with the answering service and also emailed them and waited a week to hear back from them and NOTHING! Guess they do not need to business? Was frustrating waiting for a call back. So I called another company (Performance Based Heating and A/C) and Jacob called me back in 3 minutes and made time to go look at the unit right away before the weekend. read more

I arrived at my cabin with a broken Heater and It was 40 degrees inside. I called Foust and they came out and fixed it so quick. Matt was such a truely nice man and the experience from the first phone call until he left was A-1 service. He will be going in my list of people to use in the future!! Thank you so much. read more