Wish there were 6 stars because that's what PBHA deserves. My wife and I decided to invest…read more(heavily) in a mini splits system for our house. The process was incredibly fast and professional! Jacob and his son arrived on time. Jacob (owner) knows his s##t. They listened to our requests and investigated inside / outside with game plan. They discussed cleared what was / was not possible. They delivered a quote on site - a huge savings in time. We continued getting other quotes most were higher by as much as 2x. Jacob followed up with us after a week and we awarded the job. They started within a few days with a staff who were true professionals (Juan and Anthony) knew the trade and quality was paramount. They kept us updated all the way. They were interrupted by a 6ft snow storm and when possible came back to finish. They kept us informed all the time. We were so so so impressed. They finished when the snowed subsided and made sure we completely understood how to work, maintain and what to do if the unlikely event of an issue to do. We without question recommend Performance Based Heating and Air.

Weird company and owner to say the least, got his contacts through Mitsubishi website to install…read moreone ceiling cassette and heat pump at a second store master bedroom, Jacob came in, looked at the project for 3 min and said "This is something I don't want to take on, it's going to be a nightmare" this is his extend of customer service for a basic job. Just weird. Oh well. Response to Jacobs comments Jacob, you looked at project for 3 min before you told me it would be a nightmare and refuse even provide opinion as you just did on Yelp and explain why and have a conversation. The responses as followed: the ceiling cassette I told you I want to install parallel to the window, which is recommended location and if would blow air to the whole room, not even sure where you got this idea in will blow into wall and suck its own air. The heat pump I want to put next to the already installed HVAC condenser coil and it has plenty of room, recommended 4ft from each other, no snow there in this area so not sure where this idea came that it wouldn't heat, and heat pump doesn't work that way anyhow. The second unit connection to meet Mitsubishi recommendation for a min 2 units connection, I told you I am planning to build two more rooms there and second unit can be run to that area and placed there so later can be permanently moved in the new room. Again, you didn't even took time to look all, talk, to listen and to explain.

Sam did a great job! He came out same day for a service call. He found the issue very quickly and…read moregot my heater back up and running within 20 minutes! He gave a call ahead of time to confirm when he would arrive. You can even use Apple Pay to pay the invoice! All in all it was a great experience. Thanks Sam!

I have a challenging situation - an older chalet-style home with an uninsulated roof. While…read morebeautiful on the inside, it makes for a challenging cooling & heating situation! Sam was quick to respond, come out and diagnose the issue (improperly sized mini-splits). Our existing mini-splits were thoroughly cleaned out and moved into bedrooms, and we upgraded the main living area with much more appropriately sized units. Sam and his team kept me updated on every step, and even took the time to educate me about the solution. Really appreciate their quick, professional and top-notch service. Highly recommend Sam and his team!

Four years ago when I purchased my home, I called to have my heat/air checked for any problems…read more Matt checked the unit, and cleaned it stating it was in good shape. I also had him replace the wall thermostat to one that was easy to read and set. Fast forward to last week, I called and requested a check up on my heater to make sure all is good. I was told a service could take place sometime that day. No more than 20 minutes later the truck pulled up! Jesse came in, and checked out my unit and did some cleaning/maintenance and very nicely changed the time on my thermostat. Everything is good with my unit and I am very happy with the service I received!

Terrible company with zero integrity. You'd be better off starting a small fire in your living room…read moreas a source of heat vs. relying on these crooks. Foust was subbed out from our GC a few years ago to install a new HVAC system for the remodel of our cabin. Not sure who recommended what in terms of the type of system, but ultimately Foust installed a ducted mini split that wasn't suited for our snowy climate, nor was it applied properly. Unfortunately I had no idea this was the case and have been foolishly replacing/revamping everything else in our home, in an effort to mitigate our insane electric bills that have been averaging $1K/month during the Winter season. This for a 1,250 sqft home with propane fireplaces. Fast forward to now, after installing solar panels on our property as a last ditch effort to reduce our energy costs, when I finally realized that the only constant has been our HVAC system. After contacting several reputable companies in the area (Comphel and Waters), it was confirmed that not only was this not the right kind of system for our home, but the manner in which it was installed and implemented was borderline criminal. Terribly inefficient choices and lazy execution. I gave Foust an opportunity to make it right (since my GC is no longer in business), and their owner, Matt came out for his "expert assessment". Based on his body language and demeanor upon arrival to our home, it was painfully apparent he had no intention on hearing anything we had to say, and already had his mind made that the sole responsibility fell on me and our former GC. After some back and forth and repeated dismissals of our concerns, he ultimately slipped and flat out said "this system is not the best choice for Winters in this area, and it's going to be operating at max capacity during those months". Finally, the truth!! At this point my wife chimed in to give her perspective, while he stood there with a condescending grin plastered on his smug face, and things finally fell apart when he called my wife and I "a joke". My patience had completely worn thin by then and I loudly escorted him off our property, with several expletives to send him on his merry way. His response, exactly what I'd expect from someone that treats their customers this way and calls a woman and mother a joke, he took his phone out and began recording me. No problem you juvenile LOSER! Consider yourself lucky, and a word of caution to any other crooks out there, you steal money from my family and insult my wife on our property - you'll get the same response if not worse. So, Matt, go ahead and post that video or do whatever you'd like with it. Play it on a loop in your office for all I care. Makes no difference to me. It's only going to further highlight how terrible of an operator you are and how little you care about your customers, that you'd actually insult them enough to be yelled off a property. We have worked with countless local businesses since moving here and every single one of them would gladly work with us again. So now, we'll be taking our money elsewhere and will likely have to spend several thousand dollars to fix the pis* poor job that you guys did. A zero star review would be a compliment. Good riddance!

I have used Gatewood a few times. I have found them extremely responsive and the staff is…read moreprofessional. Even when I had trouble describing the issue, they were patient and provided a few options.

Gatewood installed our mini split 2 years ago and came for maintenance today. I appreciated the…read moreease of making an appointment, and the text updates on when Jason would arrive. He did the maintenance in a timely manner and was friendly and professional. I highly recommend Gatewood.

Justin, Jill, and Bryan all went above and beyond throughout our engagement. They were highly…read moreresponsive to my questions, always on time for inspections, and I found their quotes to be both fair and professional. Based on these great experiences, I look forward to working with them long-term. I highly recommend Hometown!

Great service for HVAC maintenance. Price is right. Helpful customer service. Easy to schedule…read more Tech came in the allotted time and friendly and professional. Will definitely re-hire in the future.

Sean is amazing, you can count on him to show up do the Job, educate you on how use equipment…read moreefficiently, and give you a fair price. Book your service quickly it's heating up and dates are getting booked up.

Sean the owner is highly unprofessional , unreliable and shady. Do not engaged with this company…read more Quoted me double the price for a simple capacitor replacement. Taking advantage elderly customer. Beware of scam. My repair was an easy fix and he quoted me an entire AC Replacement.

These guys are great. I called them at 8:30 in the morning with a water heater issue that was…read morebeyond repair. By mid-afternoon the project was finished. Curtis and his son Tom were very professional. I highly recommend Optimized Plumbing & Piping

I rarely leave reviews, but in this case it's worth sharing that Curtis of Optimized Plumbing and…read morePiping is truly top quality and worth 5 stars. He was responsive, a good communicator, highly professional, and prompt in replacing our water heater. If you are considering hiring someone who will be highly effective, dependable, and friendly, Curtis is a great choice. John B.

We had a great experience with Compel Heating and Air Conditioning. I called them about an old…read moreheating system that stopped working in our mother's home, and they sent out Justin, a senior technician who was knowledgeable and honest. He recommended replacing the system with a modern, energy-efficient heating and air-conditioning unit that fit our needs. The quote was within our budget and lower than other competitors. Installation was scheduled quickly and completed in one day. Stephanie, their customer service manager, was excellent from start to finish. The entire team was professional, cleaned up the area, and hauled away the old unit. Overall, a smooth and stress-free experience. We're very satisfied with their work and would gladly recommend Compel Heating.

Comphel is reliable, straightforward, and does a good job. They've done maintenance on my HVAC…read moresystem the last few years and completed some much needed repairs this year. I appreciate their attention the detail and quality of service.

Joe and "Dude" (Galis**? Sorry, I already forgot the spelling) kicked butt, and got my new unit…read moreinstalled in the timeframe promised today. They were super professional and really nice people. I hope you always keep these guys on the payroll, because they are amazingly hard workers!

We have an oil burning furnace here at the Red Church. I called for a service. They came out a day…read moreearly and I was not notified. I am the person in charge of the buildings and grounds there. They called the church office and of course the lady in the office said come on out. They sent a tech and she checked it out as all ok. That cost us quite a bit of money. Then the thing starts fouling up again and won't come on. We call for another appt.vA new tech comes out, Doug. He seems very knowledgeable. Got it going. We got another charge for service. Then, it still won't come on during church service. Call Doug back to look at it. It's not getting fuel. He cleans out the line but fails to check the filter even after I suggested it. He said those things last a long time, we don't need to check it. Then not long after same problem. Won't ignite. Call them back for a FOURTH TIME! This time Doug checks the filter. It looked like it was clogged with black mayonnaise! He replaced the filter, problem solved. But really crummy service. I bought a dozen filters and will be servicing it myself. Unless I quit which is likely. I personally will never call them for service again. But the lady in the office prolly will.