We had a great experience with Compel Heating and Air Conditioning. I called them about an old heating system that stopped working in our mother's home, and they sent out Justin, a senior technician who was knowledgeable and honest. He recommended replacing the system with a modern, energy-efficient heating and air-conditioning unit that fit our needs. The quote was within our budget and lower than other competitors. Installation was scheduled quickly and completed in one day. Stephanie, their customer service manager, was excellent from start to finish. The entire team was professional, cleaned up the area, and hauled away the old unit. Overall, a smooth and stress-free experience. We're very satisfied with their work and would gladly recommend Compel Heating. read more

Comphel Heating & Air Conditioning - New Mitsubishi heating and air-conditioning unit - Heating & Air Conditioning/HVAC Near Me - Sonora, California

Excellent service! They installed our new heating and ac last year and we love it. This year we needed their help again to replace our water heater in the tight closet next to the heater. They came out promptly and helped solve our problem. We highly recommend them! read more

Comphel is reliable, straightforward, and does a good job. They've done maintenance on my HVAC system the last few years and completed some much needed repairs this year. I appreciate their attention the detail and quality of service. read more

The team at Comphel did a clean installation of a mini split. The system initial install included: - I New Mitsubishi 36K BTU outdoor condenser and on new pad -,Mitsubishi 18K, 15K and 9K BTU high wall mounted units in our vacation home. Initially, the 15k + 9K units were installed upstairs with the 18k unit in the basement (both up and down stairs have 1450ft sq). After we used the system a few times, we realized the 18k unit in the basement was underutilized and would be better suited upstairs. We asked Comphel to swap the 18K basement unit with the 15K unit upstairs. They got back to us promptly, and we scheduled the swap of the units. We ran into some complications during the swap related to the fit of the units as well as some complications with specific concrete block mounting hardware. They indicated they would need to re-schedule this job for a later date. I told the technician, Evran, since the mini splits were all ready pulled (and main unit sealed, etc.) it made no sense to re-connect everything and do the swap at a later date. The main problem was the mounting of the 15k bracket to the concrete block in the basement as we didn't have the correct concrete/mason bit. We also had to re-position the unit upstairs as it wouldn't fit between the ceiling beans. I asked Evran if I could help and gave him a Mason bit I had. Well sure enough, that bit broke! No problem, I drove into the local Lowe's and bought 2 new 1/8" bits while Evran mounted the upstairs unit (sheet rock and studs no problem vs. concreted block in basement), I Just want to recognize Comphel and especially Evran's efforts and persistence to complete the job! He was so polite, considerate and determined to satisfy. Thank you for the extended effort and great work!! Tom Bartolomei 408.596.1194 read more

I had an appointment for Chad to come out to my house between 8 and 12. I started calling about 10:30 to see what was wrong. I could only get ans service. I call many times after that and finely some girl called and said her boss didn't want to come out today. After waiting allday for Chad to show This is sure a very poor show. Ben read more

Our AC unit stopped working in the middle of 100 F outside. Comphel not only that was fast responding and scheduled our appointment in a couple days, but the service was extremely professional. Duane was the service professional, and he is extremely knowledgeable and had us up and running fast. He did all the measurements very carefully and provided the data and answered all my questions. He fixed the part that presented a problem and discussed the details. I highly recommend Comphel Heating and Air for your services. More so I recommend getting in their PM schedule so both systems (heating furnace and the AC unit) stay at optimal performance. Thank you Comphel, thank you Zoe and thank you Duane. A customer in Soulsbyville- CA. read more

Waited 4.5 weeks after our bid to have a new unit put in. On the day, they were 5 hours late, then spent 20 minutes and said they could not put the unit in. Never called us to let us know why, just left. Have not made a strong effort to rectify the problem or even explain what happened. They still have our deposit, yet now going on 2 months of waiting we have nothing. Horrible communication, dishonest read more

I could not be more happy with the service we received from Comphel. We needed a full heater and AC replacement, and Duane and crew did a fantastic job. read more

We used to be satisfied with Comphel, but not anymore. The heat in our vacation home stopped working and they fixed it. Or so we thought. The very next time we came up it stopped working again. They came and supposedly fixed it and did a comprehensive servicing. Now we are here again and it stopped again. We called them starting at 7 am and it's hours later and not even a return call. Another company came and said the drain pipe is completely blocked -- the kind of blockage that takes years to build up. So much for the comprehensive servicing four months ago! We will not be using Comphel ever again. read more

5 starts for the experience: - very good experience having an appointment scheduled - super service - quick, transparent, with detailed explanations from their technician Duane read more

first ever yelp review, but felt this company deserved one. been with this company 7-8 years and this last couple of services did not go well. in the previous service my filter was installed backwards. i was told this by his replacement. this summer during 100 degree temp., the air would not come on. called for service and was told it would be 3 weeks out. really! called central and they came out in 2 days. 135 dollars to tell me the conductor was not hooked up. compel was the only ones servicing the unit. it has been about 3 weeks since i notified compel to make good on the 135. have not heard back. i think i will stick with central read more

I went with a recommendation from a neighbor and am so glad I did. Jason was the tech and was so professional and seriously honest . I feel like The furnace received a thorough and much needed maintenance with positive feed back on the condition of my furnace . No up charge, no unexpected surprises ( considering the system is quite old) I even appreciated his advice on Co2 detectors . Thank you Comphel . I now know I have a great HVAC company I can use and recommend . read more

Just had Duane from Comphel heating/air, excellent service, fast and friendly Thank you for getting it right . read more

Thank you to Comphel for coming to my rescue when my A/C decided to stop cooling on July 4th. Called on the 5th and Duane was here an hour early to fix the issue. He explained the problem and showed me the part he replaced. I really appreciate Comphel and Duane for their great service! read more

Chad came out and gave us a bid for replacing our heater. He was very professional and friendly. He said we would have our est on Monday and I got it on Monday. We hired them for work. Chad showed up on time with his CO worker Brandon took them approx 3 hours from start to finish. They made sure everything was cleaned up and hauled off old equipment. We will be telling all of our friends and family about Comphel or anyone else who needs a awesome company. We can't say enough about this company and their employees. We are so happy with what we were charged and the way we were treated. Thank you Comphel read more

Our house is heated only by wood and, at long last, was time to come into the 21st century. Compehl gave great estimate, Jarrod & Erin showed up on time for the install, finishing in a day and it works perfectly. A small glitch in that a new circuit breaker had to be installed which took 10 days for part to ship (old circuit box). Brandon trudged up through the snow today and got it in. Great crew there. Fast & efficient service and just in time for the huge snow storms we're now experiencing in the Sierra. Highly recommended! read more

I only wish there were more stars to give. I turned on my ac remotely at 5:30 am on the Friday of 4th of July weekend. I arrived at my Pml house and discovered the inside temperature was 91 degrees. I called Comphel at 3:55 pm even though I had read that they closed at 4:00. The phone was answered and I was told they would try and get someone out and would call back. It being the holiday weekend, I had my doubts I would get a return phone call. Not only did I get a call back within 15 minutes, I got an apology for not being able to get out until the following morning. I was relieved to get the Saturday morning repair. Nate showed up the next day and quickly assessed the problem. He installed a new capacitor and the ac proceeded to cool the house. Our holiday weekend with our overnight guests, turned what was predicted to be a very miserable weekend, into a very enjoyable holiday. read more

Nightmare experience. I hear things have gotten worse there since the change in leadership, and we believe it! We know times are hard for everyone, but dealing with Comphel is not worth the stress or money. read more

We recently received an inspection report of a furnace from Comphel. We were in the process of buying a house. The report stated that the furnace is in good working order provided we clean the filters. We opted to buy the house and after found out that the furnace actuality is barely functional and at the end of its life. When I asked for a return for the inspection fee citing an incomplete inspection, the person on the other line stated,"...We inspect the operation of the unit, all visible functional parts ,voltages, air flow,  temperature, and current condition." They do not open up the furnace to look at the inside of the unit. I ask you... what is the point of an inspection if the company is only going to do a superficial glance at the unit? I imagine the inspector spent all of 5 minutes 'inspecting' the furnace. Why did we pay a professional to come do a partial inspection? As a company, you might as well charge more and provide a complete diagnostic, so customers can actually rely on your report. Now, we are looking at having to replace the furnace for many many thousands of dollars.  None of which was accounted for in our final offer for the house.  To say we are disappointed with the quality of this inspection report is a severe understatement. Do not use them for a home inspection. I can't say about any of their other services, but I know I won't be using them considering their idea of quality work. read more

Compel a/c helped us out with our A/c last year, after another local company gave us the run around. They got my a/c cooling like a champ and I was out of state traveling! Zoe, who works in the office is a breath of fresh air and works hard to ensure your needs will b taken care of! read more

The staff at Comphel were professional and expedient on the delivery and installation of our Mitsubishi Split-air air conditioning and heating unit. Their prices were fair and service quality has been exemplary. I have recommended them to several of my neighbors. read more

This company wasted so much of my time and their time. One kept stating that he will have an estimate ready but it never happen. I've called the office and left them multiple messages. i was told multiple times I will be receiving a call back but it never happened. I've also called this one person and left him messages. We have been texting for over 2 months and he kept stating he will have an estimate ready which never came. I waited patiently. I gave this company many chances but I realized they didn't want to help me. I just called another company. read more