I didn't want to have to write this review. Unfortunately, after being abandoned by Matt, I feel I…read morehave to. I contracted with Matt and the installer he represents, Radius Energy, to install two systems for the two homes on my property. The installation was full of issues. Under sized inverters, electrical code violations, no permits and no licensed electricians. It was clear that the installer's ethics were questionable. The final blow came when I was told that their contractor for submitting PG&E rebate applications had missed the rebate program deadline 4 months ago! I had been inquiring about the status of the application for months. This rebate was worth $15k and cost me $600 to have them apply for it. Matt has since backed away from this failure on their sub-contractor's part, suggesting I contact the CPUC. I would seriously recommend that if you're looking for solar, look elsewhere than Solar by Sexton.

So far one half of job done (took down solar from roof). The did a fabulous job on first half! As…read moresoon as new roof/shingles are placed, Solar by Sexton can replace the solar panels and turn us back on! So far they get A+. Bill Pope

- Before my review, I'd just like to point out the negative reviews Bendix has are typically…read morebecause they didn't get a response when they called. If you are one of those reviewers, it really doesn't help us pick a good electric company. (Just like those doctor reviews that complain that his staff was rude, or wouldn't schedule an appointment, etc. - We still don't know if the doctor is any good, right? If he's the guy who can save my life, I'll work around his nasty staff...!) - Bendix installed our solar system and it has been working great. Rather than put it on our roof we had it installed about 100' down a hill on pedestals, and it has functioned perfectly. The installation was neat and professional. All wiring is wrapped and secured in place. He even ran a water line there so I can wash the panels now and then. The crew was polite and efficient and cleaned everything up, no construction debris anywhere. I had 2 quotes, and his was the lowest but only by a few hundred so price wasn't a factor. Glad I picked them!

Can't seem to get this guy to call me back or respond to my emails. I am 75 years old with COPD…read moreand rely on an oxygen machine just to keep me breathing. I need help with my generator so when the power goes out, as it often does, I'm not left struggling for air. But I can't get a response from this highly recommended electrician. Obviously, I've got to look elsewhere. If you need prompt electrical help, look for someone else.

APS Solar changed hands a couple years ago and then went out of business. They are no longer in…read moreoperation. The owner is a 27 year old kid in Dubai and they hired crew from the valley and got rid of us, the long time install crew without even formal layoff paperwork. I've now been informed by both of the electrical supply houses in Sonora that APS stiffed them both for thousands of dollars each. I'm sad to see a business that I worked at fail due to incompetent new management. For any former customers seeing repairs or service to their APS installed solar systems please feel free to reach out. The equipment has manufacturers warranties and I'm very comfortable diagnosing and repairing our systems.

We had a frustrating experience with Alternative Power Solutions, Inc. (APS Solar) in Sonora, owned…read more(currently or formerly) by Rick Burkhard. Nate and Hayden came out for an estimate to install backup batteries and suggested we apply for the SGIP program to subsidize the cost. We found an amazing company to help with the application, and after months of effort, we secured approval and notified APS. That's when things fell apart. Communication from APS became sporadic at best. Nate and Hayden would occasionally respond with vague promises to start the installation "as soon as they finished their current project." The receptionist, Ashley, seemed unaware of any delays and repeatedly assured us we were on the schedule--but nothing ever progressed. Despite our $32,000 contract, APS showed little interest in following through. We made dozens of attempts to connect, but were met with excuses, silence, or--shockingly--hung up on when they realized who was calling. Because of the lack of connection with APS Solar, the batteries approved by PG&E's SGIP program were discontinued. We went out of our way to secure these batteries through the inventory department. Guess what! Nate and Hayden ordered the batteries--and then continued their ghosting behavior. Did they get them for someone else? It's baffling why APS would ghost us after a signed contract, especially for such a significant project. Whether it's a lack of expertise or poor internal management, something is clearly wrong. After reading similar reviews about their ghosting behavior (unfortunately, after signing our contract), it's clear this isn't an isolated incident.

Great working with Stephanie and Joe. Perfect installation, excellent communication. Couldn't be…read morehappier.

I'm in the process of looking for solar for a house I'm buying in January. I've contacted a few…read morecompanies, but none have been anything like Sunlectric! I've been emailing back and forth with Stephanie, and she is just wonderful. She sent me a proposal I could understand, and answered any questions I had. I talked to her today on the phone, and again she was very helpful. I'll be using these guys when I move in. I'm glad my journey of looking for a solar company is over.

I called last week because we had a mini-split installed (DIY) and needed a technician to come out,…read moretest the lines, check the electrical and turn on the unit to test it. When I called, I was treated very nicely on the phone and was able to schedule an appointment within 48 hours. Diagostic appointments are $89 during the week and $149 on Saturday. Our technician, Wes, was very professional, on time and easy to talk to. He came out and checked the unit (we needed a different fuse) and turned the unit on and got it running. I was very happy with the service from the ladies in the office to Wes our technician. Just a heads up, they have a monthly maintenance plan ($12.95 a month) that they will try and sell you. It includes an annual check of your A/C unit and of your heater. Any additional work or service calls are then 20% off. Just an FYI, if it is a good deal for you, then I would suggest getting it, if not, they will still service you. Thank you Honey's for making our experience a Sweet One!

Replaced 2 inverters on solar panels that were under warranty and charged $900.00 for 2hrs and said…read morethat's what they charge everyone.

I tried setting up numerous appointments with Tim Dondero the owner and they were confirmed, but he…read morekept blowing me off. I finally contacted him after a month of promises and asked if he was planning on coming out anytime soon to repair my system, move my existing solar panels and put panels on my business location. I received a text not a call back saying "dude I'm not your guy"... WOW... he could have been a decent guy and told me this a month ago so I could get someone else! Never judge a book by it's cover, he seems like a good guy but I'm not convinced.

I desperately needed a roof on my house before the rainy season started. I also wanted to get…read moresolar because it was clear that energy prices are going to continue to rise and solar is the smart way to go in this climate. I also replaced my gas furnace with a heat pump, so our electric needs are significant. A new roof with complete tear off and new plywood is a big project. I started by getting a quote from Solar City but they weren't able to coordinate with a roofer. Their leasing agreement (aka PPA) also had some provisions that seemed pretty predatory. I don't remember if Solar Sesame cold called me or I called them, but I do remember that Marcel did a great job of explaining the process. I'm pretty knowledgeable about these kind of projects so I asked somre very detailed questions. When he wasn't able to answer them immediately, he didn't front, he just said he didn't know and called the office for better info. That's the best response. I was a little concerned that Solar Sesame used an outsourced the roofing to a vendor. But given the time constraints, that was a good decision. Also, the vendor they chose, Arts Roofing, was a joy to work with. They communicated well, and when there was a small problem, they handled it professionally and entirely to my satisfaction. The solar panels went up super fast and well. They system was generating power the as soon as the installers were done. Unfortunately, PGE took their sweet time getting the final inspection done. So PGE got some free kwh from the system. On the good side, we didn't start paying for the system until after PGE did the final turn on, so no problem for us. I monitor the system via the PGE site as well as the Tesla app. Those two systems match up perfectly so I am happy with the amount of power being created and sold back to PGE. Also, we had a short power outage in our neighborhood, and it didn't impact us at all. The only reason I knew about it was that PGE alerted us via text. I looked out my window and noticed that none of my neighbors had their lights on. Between Marcel (sales) and Mei (project management), I'm very happy with the end result and the process on this large residential project.

I see that SolarSesame responded to my previous review. I wanted to highlight the lies in their…read moreresponse: 1. We have not agreed on a solution. SolarSesame was supposed to schedule the final PG&E inspection in March. They never bothered to try. I ended up having to schedule that myself because SolarSesame wouldn't. It took over 8 hours on the phone with PG&E to get access. 2. It is now 8 months later and the project is NOTin the final stage of the process. PG&E was here today, because I called to schedule the inspections that were SolarSesame's responsibility. PG&E indicated that the system would likely be failed and that more work would be required. 3. I had to demand that SolarSesame and GoodLeap stop calling me because they lied constantly. All communication is now via email so that I can have record of their constant lies and failures. 4. I have holes in my home's exterior because equipment has been moved countless times. I'm in the process of getting quotes to repair the damage to my home's exterior.

Josh Clark took the time to explain things in great detail and worked diligently to get us up and…read morerunning. Nothing but a GREAT experience!!!

Our experience with SIG has been unacceptable…read more After installation and payment, SIG solar became largely unreachable. We have made multiple phone calls over the years needing assistance with system issues and were constantly told someone would call us back. Those calls rarely happened, to the point that my husband drove 40 miles to their office just to speak to someone in person - with no resolution. Because SIG solar failed to provide support, WE had to contact the inverter manufacturer, twice in the past few years to get the system functioning, something the installer should have handled. When we just recently realized that we needed our roof replaced, SIG solar charged us $8000.00 to remove and reinstall the panels. We had to pay it because we did not want to do anything to jeopardize our warranty, effectively forcing us into this expense. This company appears focused on sales, not long-term service. For a major investment like solar, this level of non-responsiveness and lack of accountability is unacceptable. Experiences like this are why homeowners rely on consumer protection and contractor oversight agencies.