Really really really disappointing burgers... I was expecting more. Bland, bun was pretty sad, and just such an overall thumbs down. Was so upset because I had heard such good things about the food and it was such a let down! read more

I personally will never return here. I loved this place but I have a dairy allergy and they keep giving me the wrong items. This time it was a bliss shake that wasnt. They keep assuring me when I order that they are completely dairy free, but I keep getting sick. So I guess if you're dairy free as a lifestyle choice you'll be ok, but if you swell up, get rashes or have problems swallowing maybe avoid this place. read more

Overall I enjoy the occasional trip, especially the chocolate hazelnut shakes! I get so excited every year for the Walla Walla Onion rings! Tonight we ordered 2 large orders with 2 sides of ranch dressing to go with our burgers. We only received 3 rings Each! That's over $2 a ring! And no ranch although we confirmed twice it was in the bag. I should have looked. read more

This burger place is one of the many common burgervilles in the area. Had to wait in line for alittle while to get upfront to order. Employee was nice and got my order. Didn't take too long to get it either. Food was well... average. I wouldn't go out of my way for the meal but it was filling. Guess the best thing I can say about this location is that it's exactly what you'd expect from a fast food chain. read more

Don't you love overpaying and getting handed a short filled cup? And having to pull over to double check if your order is right before you leave... only to find that it never is? This burgerville is by far the worst in the PNW. Their staff gives you attitude when you point out that they screwed up, your order is never right, and you pay premium prices while they whine about not earning $15/hour... read more

Burgerville - Don't you love overpaying and getting handed a short filled cup? If so, this Burgerville will be your go-to! - Burgers Near Me - Kelso, Washington

Last place I ate before going home to California and it was really good. I had the tillamook burger with fries which were both tasty. Service was quick, employees were friendly and tables were clean. read more

Burgerville - Tillamook burger and fries - Burgers Near Me - Kelso, Washington

So you know it's a Burgerville... For those that don't know, Burgerville is our local higher-end fast food chain that serves up locally-sourced, sustainable meals made with quality natural ingredients... and it does so in a 50's style atmosphere. They use seasonal ingredients on the menu (right now it's Walla Walla onions), so there's a rotating list of special treats that come and go throughout the year. When you're in the market for American fast food, Burgerville is head and shoulders above its national chain competition. As far as this location goes, well, it's kinda far from the I-5, which is a bit of a downer, but other than that, it's pretty darn solid. We stopped through on Sunday, the last day of the long 4th of July weekend, and the place looked like it had been hit by a whirlwind. The manager was a tad frazzled. He said that they had just been nailed all day by travelers returning home, and most of his staff was new. They were out of some items, even. He made up for any inconvenience with a super awesome attitude and smiling apologies (that I didn't even think were necessary). The food we got was, well, Burgerville food. My Diestel turkey burger was tasty, and the special Walla Walla onion rings were nice, thick, sweet, and juicy. I couldn't ask for much more from a roadside fast food joint. read more

The menu has changed and not for the better... they had a pepper bacon cheese burger that was top notch! Now the burgers are plain limp bacon with way too much mayo... and fries that were just there! Sorry! Don't think I'll be bake any time soon. read more

Oh, Burgerville. I am sure you are what God intended McDonalds to be. As in, fast, kid-friendly food made from actual ingredients grown on farms rather than in factories. The burger is a hit with our little (and big) burger-eaters, though if your kid is picky like ours you should order it without the sauce. Since the chicken tenders committed the unpardonable crime of being made from actual pieces of chicken, our little guy refused to eat them, but that is because he will only eat chicken nuggets that have been stripped of all resemblance to actual food. Happily, the smoothies pack plenty of protein -- as much the chicken would have! -- so the small trlple berry smoothie was nutritious and filling enough to count as a meal. (Wish the Burgerville nutrional info would tell us how much sugar that smoothie contains.) Great healthy choices for adults, too. The salmon and hazelnut salad is the tastiest (and healthiest!) thing I have ever eaten in a burger joint -- a half-order was plenty, and a great source of protein. All in all, there is only one reason to complain about Burgerville: their lack of Canadian locations! Please, please open a location in Vancouver so that I can give my kids a McDonalds-less future. read more

I drove past several fast food joints with a growling stomach just to get Burgerville. If you're going to eat fast food, do it right. I'm writing this review specifically for this one because of the fries. I love Burgerville, but I've always disliked their fries, until this location. Those were PERFECT!! The delicious peppercorn bacon burger had to take a back seat to the fries for once. They weren't even good for just Burgerville fries, but probably the best fast food fries in FOREVER. read more

Run away! Run away! What a nightmare. But it is JUST THIS LOCATION from what I can see. The other locations are super, quick and totally fresh and yummy food. This location is like the teenage zombies have taken over and are microwaving the fries. The first tell was the sign advertising for "employees with a sense of urgency". We drove on, but we really wanted Burgerville so we came back and decided to tough it out. AND IT WAS TOUGH! The only thing that was good were the Rosemary Shoestring Potatoes and I think we waited like 30 minutes. The burgers were awful. Two days later I had the same meal south of there off I-5 and it was totally fresh and yummy. IT IS JUST THIS LOCATION. They didn't even have the special burger of the month and appeared to care less that they didn't have it. So until you see more people here, or a sign saying that it is being run by all new highly motivated employees, DRIVE SOUTH to another location! read more

Ordered the fish sandwich, small order of onion rings, Oregon marion berry small shake, small mint Oreo shake, Tillamook cheeseburger and fries. Over $26.00 a meal for 2 people! Onion rings- greasy Fish sandwich-ok Shakes-the small size is smaller than most kid sized cups that you get at national chains. They were delicious though! Tillamook cheeseburger- excellent Fries-bland. We ate outside at one of three tables that were out. They were clean, and thankful that it was overcast and about 80 degrees outside. The employees were friendly, and they even brought our meal out to us. If I come back I would just get one of their seasonal shakes, they were really good! read more

Best fast food diner in the world. Local ingredients, fast, fresh, sustainable and super tasty. Won't leave you with a head or belly ache. I wish they had these in Seattle. I wish all McDonalds were replaced with Burgervilles. read more

This is a great little place. I'm sure that vegetarians love it, as it has many options for them. The halibut fish and chips were good, but I really expected them to be great. They were very thin pieces of fish, and a bit dry. The onion rings were absolutely delicious. HUGE is the only way to describe the size of each of the rings, and sweet Walla Walla onions were the best. Quite pricey though, lunch for the four of us was about $60.00. It was super clean, nicely decorated, and the employees were very friendly. read more

I went there for the first time few days ago. I ordered Spicy Anasazi Bean Burger. It was my first time having a vegetarian burger and my, it was amazing! I love it. I couldn't tell it is not meat and was impressed how delicious it is. Instead of fries, I got side salad. Food was yummy and fast. read more

I love the idea of Burgerville...let me just start with that. I am vacationing in the area, and haven't eaten here since I left OR many years ago. Living in Austin, TX, I can tell you that there are many smaller scale places trying to do the local-sustainable-responsible thing there, but none are doing it as well as Burgerville is doing it. So, kudos up front - I wish we had one in Austin. Secondly, I took the hubby here as I had mentioned it to him in the past. We ordered the Tillamook burger and the Peppered Bacon burger meals with fries, a Sprite, and a vanilla shake. The burgers were pretty good, tons of fresh lettuce and yummy cheese. My husband liked the peppered bacon on his burger and was impressed by the real ice cream shake, it was very creamy. The fries were crisp and delicious. The only bummer moment was that the drive through attendant forgot to give us napkins! But we survived. Anyways...great place...love the concept and the food. Keep doing it right, I'll be back! read more

They always have friendly service!! Of course, the food is B-ville yummy. The fresh, seasonal smoothies are to-die-for. The drive thru is speedy & efficient. I'm a new Loyalty Club member. read more

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Honestly came here because of the awesome reviews, not sure if I just expect more but our food was dry and very bland. It is also expensive for fast food and while I am all about supporting local farmers/sustainability I expect the higher prices to reflect better tasting food. Employees were very courteous and its nice and clean inside! read more

This is our favorite fast food place around. Reliably good food and mostly friendly staff. Never had our order wrong but occasionally the burgers are put together sloppily and had one or two encounters with rude staff members. Seasonal changes to the menu keep the regular, small number of options interesting. They also give out seeds with the kids meals which have been a huge hit with our family. Absolute favorite thing to order is the fresh strawberry and fresh Marion berry seasonal shakes. I still recommend them over any other fast food place. read more

I have never been to Burgerville before, but this was fantastic. Before going in, I could see they were being slammed with the lunch rush. Given how many people and cars were there, I assumed the wait would be a while, but my friends and I got all of our food in only about 10-15 minutes. The food was great; thick milkshakes, wonderful dipping sauces (sweet potato fries and chipotle go extremely well together), and wonderful staff! Leanne even came out to ask about our food and apologise for the wait. This was one of my best experiences at a fast food restaurant in a long time. read more

Get real! Real ice cream and real cheese! I love this place and stop here to eat once a month when I'm in town on business. This place was recommended to me because they have a rotating seasonal menu and milkshakes made with real Tillamook ice cream. Emphasis on the cream part - real ice cream makes a real shake! Real Tillamook cheese makes a real cheeseburger! Yes they're a bit pricey compared to say Burger King, but it's worth it. Their burgers are delicious and their milkshakes are thick, creamy, and delightful. Why get a soda when this is what they're known for? Some items on their menu change with the seasons such as rosemary fries; and the shakes change based on various seasonal types of ice cream. This just makes the whole experience even better. I'll post a couple pictures from my last two visits. read more

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Actually surprised at how good my meal was! We came through the drive thru once before. Looked at the menu and decided to go somewhere else.... Driving home from work the other day and decided to give it a whirl. I ordered the crispy chicken sandwich meal. It was wonderful! Taking hubby there for lunch next time. read more

Mooove over In n Out. your Oregon neighbor is here to lay the smack down. No really, In N Out is great. But it's great for freshness of ingredients and pure focus on quality and speed. Burgerville is great for the same reason. They use local Tillamook cheese and Oregon beef. In the summer you can get a Walla Walla onion burger and O Rings I'd put up against anything you could get elsewhere. Another way BV has other places beat is in the fresh fruit shake. OMG, I forgot what fresh strawberries blended with real ice cream tastes like. If you see a fresh shake flavor on the menu you should try it. Additionally, my wife and I both enjoy the Alaska Halibut sandwich (with Tillamook Cheddar). It's got a crispy (panko-like) breading and a nice chunk of halibut, unlike the fillet o mystery fish you get at other fast food joints. I suggest getting half the normal amount of tartar sauce. My only complaint is that the most northern BV is in Centralia... seriously, I beg you to come to Seattle. read more

I walked in and multiple employees greeted me. Kyle was around the restaurant the entire time I was there asking customers how they were. While I was eating there were two employees sitting there on their break eating their food and other customers would walk in the door and they would stop and take the time to greet them. I must say this is the best service that I've seen in any restaurant in a long time let alone a fast food restaurant. Management at this particular Burgerville is doing something right when training their employees. read more

Burgerville is not in and out good, just out. Patty was ok at best. And sauce is not close to the real In and Out. So...try at your risk. But lower your expectations. read more

Excellent burger joint! Just tried it for the first time yesterday because I was in the mood to OD on Burgers and wanted to try Burgerville. Fantastic burgers, definitely one of the best in the area. I had two bacon cheeseburgers and they were absolute perfection. The fries are nothing special or spectacular but they do have a really good fry sauce to dip them in. The staff was quick and respectful. Only reason I don't give it five stars is it was a little pricey for being a fast food burger joint. Nipps is still the undisputed champion of the area but Burgerville is a good change of pace. read more

Tonight was to be our first meal at the Longview Burgervill location. We saw the business hours on line were 10am to 10pm. My hubby arrived at 9:25pm... the lights were off and the doors were locked. you could see employees playing around inside, but they wouldn't even look at him knocking on the door. At the same time four other cars drove in. They mulled around and couldn't get the attention of anyone....they looked at their watches and every one followed my hubby to Burger King. At the prices Burgerville probally lost at least $150.00 or much more with those other four cars. All I know we will never return. Our orders at burgervilles are usually around $40.00 and we eat out 2 or 3 times a week..... your loss, not mine. read more

An updated review of this burgerville location. I used to work for burgerville in Centralia, WA and my managers and crew always strived for excellence and out care into what we served. That being said, I know the standards that are set by burgerville. I have always had bad luck with this burgerville location, from receiving the wrong food to ordering food that was put together very sloppy and almost inedible. Yesterday put the nail in the coffin for me, however, when I visited this location passing thru from Oregon. I ordered a turkey burger in a lettuce wrap, and upon eating the burger, I find a WHOLE DEAD FLY sitting in my lettuce. Luckily I didn't eat it. I was very polite when I brought my food back and they replaced the burger for me, but I was thoroughly disgusted. Put more care into the food please, not sure how you missed that big of a fly. read more

Terrible, huge thick buns in the burgers, barely any sauce and half cold. Soda was terrible too, it's only this burgerville since I've been to others and they were good, this burgerville has gone way down hill read more

It was our first time as we're on vacation and it was really great! I had the grilled chicken sandwich and a half salad rogue river smokey blue...both were great; I was blown away by how fresh the salad was! My husband had a burger with Tillamook cheese and fries....devoured! Kids had burgers too, also devoured. We had chocolate shakes and the seasonal raspberry shake. Wonderful! We ate indoors, it was pleasant and barely anyone was there (the drive-thru was busy, but we didn't want to do drive-thru anyways). Highly recommend it! read more

5-star treatment. I was incredibly impressed by the warm welcome and amazing service that my family received at the Kelso, Wash. location this afternoon. From the minute we walked in the door to the delivery of our meal to our departure, all of the staff and managers were attentive, friendly and warm. The food was delivered promptly and the restaurant was very clean. The manager engaged us in conversation and took time to say goodbye and to thank us for stopping by -- even though she was on her lunch break -- and waved goodbye as we drove out of the lot. I have been to many high-end restaurants all over the country and the service that we received today from your Kelso team would put these places to shame. I definitely will return on my next road trip. read more

Sat in the drive-thru for 20+ minutes. When I finally got my food it was cold, and they also didn't bother to put napkins in the bag. I will not be back. read more

Stopped here on a road trip- super clean- very nice staff. Burgerville got a new veggie patty- they let me sample it first. I like it better. It was delicious. Sara was very nice (as was her manager- didn't catch his name)! read more

Gosh dang it I love this place. Kyle and Leanne are the best! They really know how to make a guy feel welcome. Not only is the food is amazing, the restaurant is clean and the the employees have their customer service on point. read more

Spent close to 20 minutes in drive-thru get up the window they gave him my food and it is cold tried to go inside but due to covid-19 you can't. Called them and they said I can come back through drive thru. Did not want to spend another 20 minutes in drive-thru. Poor service read more

Had a burger with fries the pepper bacon cheeseburger the bacon was scarce now I know why they have as a side due to the fact you get two small pieces on a burger. The fries were ok but the milkshake was not very good read more

This place is absolutely amazing. The stop is phenomenal and goes above and beyond to ensure that guests are satisfied. The food is good and services quick. Highly recommend visiting here if you're in the area. Probably my absolute favorite burger joint. On our most recent visit our order took a bit longer thwn usual because it was packed. They bright around ice cream coves for the kids and apologized for the wait. We were already anticipating a wait because it was busy but it was another gesture that shows how excellent their customer service is. read more

This was my first time at Burgerville. Good value for your money and a good taste, but what made this experience EXCELLENT was the service! Kyle and the whole team were very welcoming and went out of their way to make sure that we not only felt comfortable but that we enjoyed our time. read more

I always stop here on my way from Astoria to Portland or Seattle, for a burger on a gluten free bun that is actually delicious. Leanne was so kind and attentive today, we both realized we get better service here than at most full service restaurants, and we both work in the industry. Thanks for another great burger! read more

I stopped here on the drive back from Seaside and I'd honestly forgotten it was there. I ate here about 10 years ago and remember liking it, so I decided to try it again. I was impressed at how clean and well kept the lobby was. Down to the 50's-era retro styling of the seats and tables, and the jukebox where you can pick a Beach Boys or Buddy Holly favorite to listen to while you eat was a cool touch. The staff was all very friendly and helpful, and attentive. And the menu was surprisingly "modern" (as in a move towards more perceived "health" foods...I roll my eyes, but I don't know a better term to describe the trend). I ordered a Yukon and White Bean Basil Burger, and it was amazing. They put it on a nice wheat bun and cooked it just right. I was impressed. It's nice to have other alternatives than the standard Gardenburger fare. My only reason I didn't give a 5 star rating was the pricing. 2 burgers, small fries, a sode and a coffee was $19. It's pricey. Regardless, I'd likely return if there were any closer to me. And if you ever drive past while trekking the Ocean Beach Highway, it's a solid place to have lunch. And try that White Bean Basil Burger! It was great. read more