Spotlessly clean place with a very nice dining area and a surprise to me was that they also have a drive-through at this location. And they open at 9:30 am! I ordered from the app and it was ready when I arrived. I recommend using the app or at least having an account and scanning your receipt for credit because the rewards are quite decent. Very nice packaging and everything was exactly as I ordered. Friendly staff at the counter and a place I will come back to many times I'm sure. read more

This Panda Express location is spacious, bright and clean. Employees were friendly and efficient. The food was tasty and was served at the correct temperature. read more

Unintentionally ended up here for my meal (local fave Chinese food restaurant closed on Tuesdays), but definitely not regretful, as the food is awesome... & no MSG! The plate (2 entrees & side) is plenty enough for me. I had my fave of entrees King Pao & Orange chicken along with half chow mein & half power greens. The server gave me some chunks of cabbage in the power greens as I requested & made me a happy diner. But my happiness didn't end there, as I scored a free small entree of Firecracker Shrimp as rewards in the app. What was in the large warmer wok on the line at the time didn't look to be very fresh, so they immediately started some fresh: OMG, it was soooo good! They gave me 5 LARGE shrimp cooked just right- soft, not chewy & very flavorful. The bell peppers (red &: yellow) were cooked properly as well - still crunchy! Also, the other serving woks on the line had fresh food in them to choose from: my Orange chicken was tangy, slightly spicy & the meat tender, not overcooked. The Kung Pao equally delicious! When checking out, the young lady was polite & friendly: 100% good customer service! So glad to have stopped here for dinner, will definitely be back & certainly recommended! read more

Panda Express - Plate with (free app rewards) Firecracker Shrimp - Chinese Near Me - Longview, Washington

Good food service, however the staff seemed rushed even though it wasn't that busy. I doubt I will return to this location.

The workers on 3/8/2025 had no emotions and made our visit into a miserable atmosphere. Not friendly at all and were shrugging their shoulders and acted annoyed when I asked to get a water and bag. I wouldn't recommend eating inside the building because the employees do not want you there. Also if you're trying to get the restroom code after finishing your meal they will act busy and ignore you. So don't expect to be able to wash your hands or use restroom after your meal. read more

They open at 9 but the chairs come off the tables and the lights come on at 10:30... after they mop the floors with Cristo on a roll of TP. Very appetizing to order from what amounts to a bathroom floor. Food was Luke warm, having just come out of the steamer that was half empty of entree options. Glad I was charged the surprise extra fee for the cold sought shrimp covered in syrup. Delightful. The best part of my lunch was feeling great about rounding up $.20 for Doernbecker Children's Hospital. Even if a good manager isn't, their heart's in the right place. Yay Longview pride! read more

This is my local panda express. They tend to have the food ready to go and usually it's fresh. Tried the new hot chicken, no no no! I love spicy, but I had to throw the second half away. It was so hot. It was not palatable. read more

When we went the workers looked very annoyed when we were choosing our food, there was not much food left and when my mom asked if they could cook some honey chicken because there was no more left and they told my mom to wait, my mom waited and they ended up telling us there isn't anymore and she would have to choose something else. read more

Always love panda never changes always the same but that what I like always get what I want and it's always delicious finally getting one in chehalis wa right next to my work so excited!!!!! read more

quite upset, i ordered me and my best friend a panda bowl with hot honey orange chicken. we originally stated orange chicken and had corrected ourselves and the drive thru employee had acknowledged our mistake/request, and not to forget i ordered a medium honey walnut shrimp bowl that was supposed to have pad thai, i suppose she might've been confused and not have heard but i only had gotten the shrimp i had paid $22 for food that wasn't even good and not what we had in mind for a late night snack. read more

Don't come here the people are lazy I got under cooked rice like how you mess up rice idk the chowmain tasted like carbon dioxide the broccoli tasted old and it was chewy what thay are doing there idk but it's definitely not making the same food that thay make every day taste good read more

It's been a while since we've been to a Panda Express. It's not that we haven't liked them in the past but you know how it goes. Once you've been burned by one, you're hesitant and then by two, you figure it's the end. Well, we had been to two Panda Express locations elsewhere and the food tasted like it had sat out for a while and not fresh. Needless to say, I was a tad hesitant to stop here but did. This place was busy! The food was definitely fresh and the server, excellent. To begin with, I had the noodles, orange chicken and teriyaki chicken. The orange chicken was pretty spicy for orange chicken. I would have like it better if it weren't so spicy. The other two dishes were great. We'll definitely start giving Panda Express a try again. read more

I love the broccoli beef, and my daughter loves her chow mein noodles. I just wish they were a little bit cheaper, I got way more often read more

Panda Express - Love their broccoli beef and my daughter loves their noodles! Just wish they were cheaper I'd go more often - Chinese Near Me - Longview, Washington

placed an online order with an estimated 30 minute wait for my order to be ready. Stood in line with 10 other customers who had ordered and paid online waiting for our orders. we waiting 45 minutes while they continued to help walk in and drive up customers without making one single online order. They CHOSE to help customers who had not paid for anything and made their already paid customers wait over an hour plus for their PAID for food, Offering a side while they wait as an apology for the terr customer service. They also were only taking exact cash or card but failed to tell walk in customers until they had ordered and were at the register to pay. if the customer was paying cash and failed to have exact cash they would round up the total for a donation to whatever would have been the customers change. WITHOUT asking the customer if they wanted to donate or that they would be donating their change. Pretty sure this is illlegal. Just avoid this place. The management is trash. read more

Screwed up order. Helped other customers that came in later before properly assembling our order. As usual, mediocre food quality, but that part was expected. The awful service was the disappointment of this experience. Ambiance consistent with other Panda Express locations. read more

45 minutes from closing and they refused to cook the teriyaki chicken and they had little to no options to choose from and refused to cook more. They tried keeping us from eating inside as well. It was terrible customer service the food was old and nasty because they didn't want to cook more. read more

Panda Express - Refused to cook more food 45-50 minutes before closing - Chinese Near Me - Longview, Washington

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Ordered 2 Bigger Plates (3 Entrees + Side) via Delivery (as I am physically unable to get to the store), only received a Regular Plate (2 Entrees). Called them multiple times and never got a manager to call back, contacted them via their support email and only got a single automated reply and then ignored for over a month. The food is good but pray you never have a problem because it will never get resolved or even acknowledged. read more

We were traveling through on our way back to Vancouver and stopped for a quick dinner for our toddler. I accidentally dropped a single blue-tooth earbud in the restroom, but didn't realize it until I got home. I called the store, the gentleman said that he had it, and would put it aside. When we went up to get it the next day, it was magically gone. The staff was unsure what happened and said it must of just fallen and gotten swept up, oops. No one, including the manager, was sure what had happened to it. My point in writing this review is if they are unsure or what happens to something that they have found or are supposed to keep safe, what are they doing with the food and money they collect? How are they sure that they are keeping those items safe and not just knocking things in our food, etc. It was a very frustrating and disappointing experience. read more

I pulled into the drive thru at 8:55pm totally thinking they closed at 10:00 pm... the drive thru worker took my order no problem, was so SO nice, told me there would be a wait, and me spacing the fact that DUH they close in 5 mins, i told him it was fine... he continued to be so so nice and had me pull around in front. Only for me to then realize they closed at 9:00 :( I seriously appreciate the amazing customer service, especially taking someone's full order 5 mins before closing. 10 stars!! read more

I enjoy this panda express's food a lot. Good location, fast service. The fountain drinks seem bigger than they're supposed to be, but that's alright read more

I am actually surprised by some of the reviews on here, because my experience was very pleasant. They had a couple people on lunch/break when we showed up, so the person running the drive thru also had to help the dine in line. However, she acknowledged us and told us she would be with us in just a moment. Which I appreciated. It was just after 2pm on a Sunday and they surprisingly had a good amount of dishes still available after the lunch rush. I was able to get exactly what I wanted and they all seemed fresh. Seating was easy and I saw employees social distance while on lunch/break. While eating, I saw them periodically wipe down the line area in between customers. All in all, if I travel through there again I would stop. read more

DO NOT EAT HERE!!! I am a fan of Panda Express but this location is very badly managed and unsafe!! My daughter got sick for days after eating raw chicken. The staff simply threw out a few filets of chicken teriyaki after I pointed out very pink meat, and did not seem to care, including management when I called them over to inspect the meat. They used the same knife to chop another piece in the same batch. Also they had no napkins, had a dirty store and were very rude when I raised these issues. Please do not eat here until things change, they need to fire their management!! They did not respond to any complaints. If you get sick here as well, please call the county health inspector and file a complaint!!! Change is needed!! read more

I do gotta say Panda Express is usually always really good but they do make big felonies and take terrible care of the restaurant they. They put plated food such as there noodles back in the Tre for serving which is a huge felony if you where to get caught very immature there basically putting old noodles with all the fresh ones and they really need to be more on top of the environment and cleanness very poor and very irresponsible. read more

They never have your online order ready by the time it says it'll be ready, I have to wait 15-20 minutes every time. Why don't they make the online orders when they come in, instead of waiting until you are there? read more

I have no idea with panda laws, start from COVID-19 till now I always orders by online, 8/10 I went to pickup by Drive thru it's work but sometime the lady told me to go pickup inside (one of the lady service by window have told me to pickup inside why??? what !!! ) Do I need to pickup inside if I ordered online or what ? If I order by driver thru from microphone they able to bring me by window ? What the panda laws what the point ??? what the drive thru mean ??? Who make that law ??? It happened with me twice already. Whatever I still like panda read more

terrible service, my order was supposed to be ready at 6:40 but was ready at 7:00 and it was an online order. they also forgot to give us our utensils read more

We got there for dinner at 6PM and I swear these people had no food prepared. Really? there were 5 of us and what was in the bins looked dried out and tasted like it had been in there for a bit, so I wonder is it the Panda Express Standard of business to keep customers waiting until they prepare the food as it it ordered? The people working in there acted like they were in a hurry to go home and kept rushing us through the line. I was trying to hold off , hoping they would add more fresh food to the assembly line but I gave up. The tea was really good though I do not think the Panda Express has that same flavor of tea here in NC I will have to go see. Like this Panda Express in Longview, they NEVER have enough food in the bins to complete even one plate so I have basically stopped going. My suggestion would be for them to step up on customer service and on keeping food ready at dinner time because people will be coming in and its aggravating to stand and wait for food when you are at a take out place that is a buffet type establishment. In Longview there was a Chinese restaurant on every corner so.... why go to Panda if you have to wait for food or accept dried out food? Note: The Panda Express on Greenville Ave in Dallas Texas is fantastic! They always have fresh food, and I have only once had to wait on an item to be prepared. read more

Eric L on the window tonigh, best customer service I've had in a long time. Attentive, hard working, and focused. Appreciated him so much!

Unfriendly, unaccommodating, rude staff. I've been to many other locations and have been welcomed in their establishments. This was not the case in Longview, WA. Sad business practice when a restaurant doesn't welcome their customers. I'll find better places to spend my money. read more

I went inside once in 2015, and once in 2018 (aka, just a few weeks ago!) I may have had some food from here other times, but I can only for sure remember eating here those two times. Both of those two times were great! Not very busy, fast service, good food, and it's not exactly "cheap" food, but it is really very good food! They're also Pepsi, which automatically gets a point from me! I don't come here much, but when I do, I don't have any problems, and have good food! So far, I've had no complaints, and would recommend the place! I also honestly think it's about as good as the regular Chinese restaurants! Plus, it has a drive thru, which I've never used, so that makes it even more convenient! read more

I literally had the worst ever customer service I have ever experienced in my life. This is also the first time I felt so strongly about poor customer service, that I felt the need to inform the masses through a yelp review. I ordered on the app. Sat in line for 25 minutes while my food got cold (I understand you're busy because of the current restrictions so I'm not even concerned with that). I am however, concerned with the fact that I sat in front of the open drive through window for five minutes with no acknowledgement. Several employees walked right past and saw me patiently waiting (while my food literally sat four feet away on the counter) for someone to acknowledge me. Nothing. Then finally Becca came to the window. Didn't greet me. Didn't apologize for the long wait. Not even as much as a simple "hi". No instead she spit a number at me. I believe it was 47 and change. I let her know (though I had already told her at the window speaker box my name and that it was an order already paid for) that I had already paid and my order was from the app. She replied with "Name". I gave it too her. She then quickly extended a tray just long enough for me to grab it and her to walk away. This is unacceptable. I then sat and waited. Becca came back. I told her that the service had received was awful. She then argued about her quick throw of food. I asked to speak to her manager and was told he's busy. Fine. I will take it up to your corporate. This was a joke of customer service and I will not not be going back. Also Becca, you didn't "toss" the food yet there was sauce and open containers of food. All over the bag. Worst. Restaurant. Ever. I read more

I wouldn't even give this place 1 star if I didn't have to. 2pm on a Monday afternoon and we walk in for food. Stood at counter for 3 minutes without a single worker helping us. Cook even came up and looked right at us without saying a word. Decided to leave and as we are leaving, someone yells 'thank you', sarcastically. Would have no problem waiting if someone would have acknowledged us. This location will never see us again. read more

This location I just don't know what to say twice now I have had the rudest service . I really want to like it but how many times do you get your order messed up and they are mad at you and treat you like crap ! I give up ! read more

I went there on my lunch break expecting a meal and nearly everything on the menu was not prepared

What a joke! I spent $10 for lunch and got an egg roll, a pile of fried rice, which I give to my dog, and what appeared to be one spoonful of General Tso and a small drink. I could have gotten two meals worth of food for the same price at the Chinese garden. If it weren't for the fortune cookie, I would have starved! read more

Panda Express - Chinese Near Me - Longview, Washington

Earlier this evening (about 7:30PM) my wife & I went your store located at 500 Triangle Center in Longview, WA 98632. After waiting in line inside for almost 10 minutes we were informed that we would have to wait ANOTHER ten minutes to get chow mein. It seems the workers didn't bother checking to see that one of their main side dishes was almost gone & waited until the bowl was almost empty to order more. This kind of action shows very poor management. Chow mein is one of the most popular side dishes you carry & it should NEVER run out !!! While we were asked if we wanted to wait 8 to 10 minutes (while our other food got cold), we never received an apology, nor an offer of a replacement. This kind of service is unacceptable & needs to be fixed immediately ! read more

This weekend we were again in Longview and I have had a lot of great meals down there and given good reviews to a number of restaurants in Longview - but not Sunday. We visited Panda Express and were not happy at all. There were six of us and the counter lady helped the first four. My wife than ordered chow mien and she proceeded to put fried rice on the plate. My wife tried to correct her but she totally ignored her and proceeded to do the same on a second plate. We kept trying to get her attention but she was oblivious to us. Finally I yelled, "Hello - you do see us" and she woke up and said sorry she was helping drive through people??? So you just help 1/2 of a party and then go on to help the drive-through? You could not acknowledge us? Drive-through has that much of a priority that you help half of a party and then make the rest wait. Finally after getting mad another lady (I believe the manager) realized something was wrong and came over. I got the Shrimp and Orange Chicken. Both were dry, bland and COLD. My wife had something else and hers was also cold - note we were eat in and so it didn't get cold on the way home. The manager did come over to the table and apologize but I would not recommend this restaurant due to their lack of customer care, bad attitude and cold, bland food. read more

I absolutely love Panda Express. I find myself craving their food on a daily basis. Their drive threw is quick and helpful. Staff is always nice. I've never had a bad experience there. A couple times I haven't gotten a receipt when going through the drive threw, but I got exactly what I ordered. 10/10 would eat there every day for every meal if I could. read more

Panda Express - Chinese Near Me - Longview, Washington

Every time I come here I am hoping that the service will improve but it never does. They are always getting the order wrong, we always have to wait a ridiculous amount of time and I have never been given an apology. I have called to have my order fixed and when I come to the store to pick it up they don't have any record of it. Also I have been charged wrong multiple times here for items that I didn't even order. It is the worst service and really needs some improving. VERY disappointed. read more

What can you say- Clean, friendly, good quality fresh ingredients, some healthy choices. PX is always high on my list for lunch as I know that I'm getting a quality product at a good price. I like to get the rice bowl, but with steamed vegetables instead of rice, as they almost always have to make the veggies fresh for me. Then I have a few choices- beef broccoli, black pepper chicken or chicken and mushrooms are good healthy choices. Only wish they had hit green tea. read more