CAN'T MAKE AN ORDER RIGHT. How hard is to follow a ticket? Ordered online. Ticket was right but in the bag instead of chicken tenders got plain chicken burger, ordered hot dog without hot sauce got double hot souce. Thanks for ruining my dinner! You are unbelievable read more

I agree with others about this location, garbage. Employees were not very friendly, place was dirty, a lot of the soda options were unavailable, soda machine was filthy, bathroom was filthy, no ketchup dispenser mustard only and the music was sooo loud we could barely talk over it. Food took longer to come out than any other BurgerFi we have been to. The burger was meh. My girlfriend said it sat at the window forever so maybe that's why. Fries were mostly soggy. I love BurgerFi but this location does not do it justice! read more

They suck. The cashier was in there arguing with the customers because he didn't want to give them a milkshake after the person in front of them left with a milkshake. The night shift workers on 6/19 at 9:35pm told us that they were closed but they don't close til 10pm. Skipping out on money, this franchise won't last long!!!! read more

I came here for the first time today and my burger and fries were delicious. I like that the fries and hand cut and the burger patties are 100% angus beef. It is a bit expensive, but the quality is worth it. read more

This location is so clean. Management and staff are great. Sherron is the manager and he is a gem. He answered every question from the menu and even made suggestions. This establishment follows every Covid restriction there is. It's super clean and they have a great play list. I frequent burger fi but as long as I'm in the area I will patronize this establishment. The food was on point, it's very clean and they have a lot of hospitality as soon as you walk in the door. I'm huge on hospitality only because that's the first perception you have of a business from when you walk into the door and they have it. The food was great, freshly cooked, fresh ingredients and the condiment station was very clean as well. Great job you guys. read more

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Minus lines are 25 min + each time I come and the staff are rude. Every other location is great, except this one. Today A gentleman asks "may I please have some ketchup"?... The lady rolls her eyes and walks away without saying anything. He looked at me confused and said "excuse me ma'am, may I please have some ketchup"? She replies "I heard you" Rude staff and the worst wait lines. Stay away from this location read more

The Burger Fi in South Beach FL was a huge step up from my expectations! As a vegetarian scrolled through there menu to find an option. I got a quinoa burger. Typically I'm not a big fab of quinoa but this was spectacular. The service was great! The staff were sweet. The reason its not a 5 star experience was the fries. The fries were soggy and not great tasting. But the sauces made up for it!! If your in South Beach I would recommend!! read more

Extremely disappointed with this location. I got an email for a "TRIFI" deal which includes a cheeseburger, fries and drink. I ordered two of these for delivery. When my meal arrived, we only received burgers and fries and no drinks. We don't normally have coke in the house and were looking forward to this "treat meal." So, I call the location to report this problem. But- the call keeps dropping and says "call failed" - I called a bunch of times and could never reach the location. I called the next day and same thing. So, no way to report this problem to the location. Also, the food was barely warm when it arrived. I used to really enjoy BURGERFI before. read more

Pretty disappointed in the food, I was hoping for better. The burger patties were flat, paper thin and unseasoned and it was warm at best. I guess they rely only on sauces for flavor. The tomato slice on mine was hand green so hard and crunchy. I think we'll stick with Big Buns from now on. read more

The store employees of location were professionally outstanding today! We walked in as soon as the store opened and were immediately greeted with a warm welcome from the entire team. Our food was prepared quickly and brought directly to our table and the food was on point! Bathroom was freshly clean too before the masses hit will definitely will be back to Dania Pointe shout out to Ms. Mika, Tarra n the rest of the squad read more

I ordered for delivery and it was great. They packed it well and left it outside my door. The burger is very nice and juicy. The fries are very well served and fresh. read more

BurgerFi - Contactless Delivery - They delivered and left it outside our office door - Burgers Near Me - Dania Beach, Florida

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Payed $13 for CEO burger. Tasted and felt like I was eating a Burger King burger. It was over cooked, super dry, and overall just dissatisfied with it. read more

Stopped by after a friend recommended the place and glad I did. Everything was fresh and made perfectly. Nice toppings and great food presentation. Friendly and helpful staff made my visit very pleasant. Got the impossible burger with no bun. Yummy hot fries and a beer. Great time with friends and good food. read more

BurgerFi - Impossible burger. - Burgers Near Me - Dania Beach, Florida

Very bad service,I try to pay my order of $66 with a $100 dollar bill and they told me they don't accept a $100 dollar bill, I explain to the manager that my balance is more than the amount of the changes, in a very bad actitud told me "sorry, im the door we have a sign" , btw the food is cool and the french fries very old.... read more

If I could rate them negative I would food was cold and nasty we threw it out burger cold fries where nasty

The manager Mika cursed me out because I wanted something else on my burger. If you think you can talk to a customer like that as a Gm you're wrong and she needs to be fired. There was also another manager egging it on her name was Melissa she was the main reason Mika came up to me mad. I want her fired immediately if she thinks she can talk to me like that. I'm going to corporate to file a complaint about her. I hope no one else has experienced this crap. read more

Waiting time is 45 minutes for the fast food order. It is insane . Will wait until this business will go away and provide the spot for much more efficient restaurant. read more

This was a terrible experience. I think me and 7 other customers waited for about 30-40 minutes just to get our food. The fries that I got were not even hot and my bun was cold. The meat was not cooked well and wasn't even hot. I asked the manager if I could change my truffle aioli fries to regular fries because I thought they were something different and she started being rude as well. Just overall a horrible experience and I will never be going there again. read more

went to this place with my boyfriend and the workers are unprofessional and don't listen to the customers. Told them I wanted an ultimate bacon cheeseburger and I got a burger fi cheeseburge, they literally don't even sound the same. They eat and drink while taking orders and it's very hard to get what you actually want off the menu when ppl can't listen correctly. read more

We placed an order to go and when we got there most of it was missing. There were other people in line waiting with incorrect orders as well. Then when we got home the fries were basically dark and burnt. Don't plan on revisiting. read more

BurgerFi - Burned fries...looked worse in person. - Burgers Near Me - Dania Beach, Florida

Just received my Uber eats and the CEO burger & garlic parm fries were off the chain, but they forgot the most important thing! The one thing that goes with burger and fries the freaking Coca Cola!!! The poor driver had to receive a whooping from my foul mouth accusing him of drinking my delicious Coca Cola!!! But he was right he didn't receive the delicious beverage from the young adolescences at the counter and i gave him whatever was in my pocket... No matter what you do in life you always give 110% even if you have to read the order ticket twice.. Life is tough enough as it is don't make It tougher!!! read more

The food at BurgerFi is pretty good... I like their burgers and the fries are decent, so I decided to eat here tonight. I've been here a few times, so you are probably wondering why I decided to give them a 1 star rating. Since I've been to BurgerFi more than once, I trusted that my experience tonight would be consistent with my experiences in the past. Apparently, the same care and concern is not put into the delivery orders that is put into the dine in orders. I ordered on UberEats which was my first mistake (although I'm not sure HOW when the order is literally itemized in front of them.) It seems that they only care when you are standing right there at the restaurant. Anyways, the garlic aoili was missing from the bag, the onion rings were missing, the truffle was missing on top of my fries, and my burger was made incorrectly. Everything that was missing, I PAID FOR. When I called the store at 9pm and kindly told the manager about the mistakes in my order, she told me they're out of onion rings and garlic aioli and I can't remember what she said about the truffle but the point is, she was the icing on the cake for my 1 star review. I'm not sure what type of management BurgerFi prides themselves on but the manager tonight made it clear that customer service is NOT her top priority. She was very unpleasant to talk to and to be quite honest, she did not sound like a manager should sound at all. She was not kind at all, she was not apologetic at all, and to top it off, her last word on the phone to me was "ok" before she hung up the phone! She didn't even have the decency to say goodbye! THE MANAGER LITERALLY HUNG UP WITHOUT SAYING GOODBYE. She offered no type of help or concern, just unprofessionalism. How are you mad at ME because you got MY order wrong? Lmao. I am embarrassed for BurgerFi because I am almost certain I'm not the first person to experience something like this. Dear BurgerFi, I would recommend training your MANAGERS on customer service & guest satisfaction in order to avoid reviews like this in the future. Also, train your employees to GET THE ORDERS CORRECT. If the store is out of items, CALL THE CUSTOMER, don't throw whatever you want in the bag in place of it/leave items out. I also recommend hiring employees who actually care about their job because if they cared, this would've been avoided. I am extremely disappointed with my experience tonight. I would (barely) expect this at a low end fast food restaurant like Burger King, McDonald's, or Wendy's but I'm shocked that this was my experience at BurgerFi smh. Just incase y'all are COMPLETELY unaware of proper customer service.. let me add this here. I hope this helps! The manager could've simply said, "I'm so sorry ma'am! It was a mistake that we would be more than happy to fix. Would you like for us to issue you a refund or remake your order?" And she could've simply ended the convo with, "goodbye! see you soon." Please do better BurgerFi, your establishment is embarrassing. read more

Walked across from my hotel to order dinner while in town for work (which I am quite often) Had Newsmax blasting on the TV in the restaurant that I had to listen to while waiting for my food. Service was okay. Food was fine. Won't be back if I'm going to assaulted by divisive garbage news while trying to get a burger read more

The service was good and the burger was delicious I ordered a shake for desert and they even kept it in the freezer for me until I was done with my burger. read more

Came here on a Saturday at 9pm and the server lied and said they were closed and I checked they weren't closed for another hour. They were all hanging out and locked 2 customers out. Awful and dirty location read more

This was my first time at BurgerFi and everything was great! The food, service and best of all the hospitality!! We had the pleasure of being served by the sweetest, hard working, most polite staff member, Lamiyah! She is going places!! You don't find great service like this anymore! Nevertheless, the French fries were so fresh, the bacon cheeseburger was delicious. It's been said the spicy chicken sandwich is better than surrounding competitors! read more

BurgerFi - These Spicy chicken sandwiches are devoured!! - Burgers Near Me - Dania Beach, Florida

A BurgerFi is a BurgerFi. However, my experience at this one was different. Specifically want to call out Joshua for not only being a great employee, but an awesome person all around. The experience of him attending to me and my friends made my time at this BurgerFi very memorable. We need more people like Joshua in this world. Will definitely be coming back more often because of him. And of course, the burgers are great too! read more

I recommend to Try BurgerFi. Clean and beautiful atmosphere.Everything is delicious.I had try most of their delicious food and shakes. I absolutely love them all. read more

BurgerFi - Yummy velvet and strawberry milkshake - Burgers Near Me - Dania Beach, Florida

First off, love burgerfi... but you're dropping the ball. Got a small inedible chicken sandwich delivered today. The chicken was about half the size of the bun, and was so overcooked that I couldn't bite through it. It was like biting into a thick piece of jerky. inedible, straight to the trash. Also got cry and fry, the onion rings were super wilted and missing most of their batter. Ordered a hand full of side sauces too, some didn't arrive and the ones that did barely had any sauce or cheese in them, they were all filled about 1/4 of the way. Good thing my wife ordered a junior cheeseburger... that was edible, so we both snacked on that while we figured out what we are actually going to have for dinner. Oh, and I called the store to chat with someone about it and of course was hung up on. read more

Dania pointe it's a really nice place, but BurguerFi it's very disappointing because the smell of the place is not nice, one of the staff members was very rude to my family we were trying to have a nice day with the kids the person who took our order didn't got the fries in the order and the when we ask for it she said "oh I forgot and the kitchen it's close" and I told her that I order it but she was very rude saying stuff behind the back and the only thing that she said it's we are close (We we're inside already eating)also dirty bathrooms read more

I used to order a lot from Uber eats from this restaurant. And today this is how I received my food. OPENED! They always packed the food with the utmost care and their signature boxes. We received soggy buns and opened food. A total lack of respect. Will not order again from here read more

BurgerFi - Burgers Near Me - Dania Beach, Florida

Extremely slow service. The food may be good, but you'll likely never get it. Stopped here for lunch, took over an hour to get a milkshake. Yeah, no thanks. Avoid BurgerFi forever. read more

Poor service and expensive. Our burgers were served cold and weren't "as ordered." I asked what "Fi Sauce" was and the cashier couldn't tell me. When it was time to pay, the cashier didn't give us a total but rather just put his hand out. We asked what he needed and he said "the money" - well, how much money is it??? The dining area self-serve counter was out of napkins and ketchup and was dirty. The soda machine didn't have most flavors available including Coke (it's a COKE freestyle system and they had no Coke). Served us bottled Coke instead, which is not the same as a free-refills soda you can mix yourself. Fries were good. Needed a strong manager to direct the staff - or more staff. read more

Bad experience in this location. Order were not taken properly, was incomplete and no one seems to care. Every one works in slow motion and careless attitude. For being a new BurgerFi location it is surprising and sad. Next time, I would go to the BurgerFi - Aventura location. It is a great one in every sense. read more

This restaurant takes super long for there orders today is the first time coming here there's no line I order and it's taken almost a hour and still don't have my food mind you I made a online order that said it would be ready before I even got here I don't recommend this place staff is eating shit read more

This is some of the best fast food there is. The burgers are so wonderful and juicy. Why can't the big chains do it like this? I'll be back to BurgerFi my next opportunity. The service was also wonderful. Great bunch of guys and gals read more

I ordered through GrubHub at 8:30 pm. Got a message saying it was ready at 9:16 pm. Got there about 10 minutes later. My order wasn't ready nor was it put in until they couldn't find it. Got my food at 10:03 pm. Got home about 10 minutes later and took out the food. Greasy fries and onions rings soaked through the bag. read more

We came here because we recently ate at Burgerfi in Boynton and it was pretty good. I ordered a conflicted burger with ONLY ketchup and I asked the girl if they had Pepsi. "Oh yeah, we have Pepsi" At the one in Boynton we ordered a large fry and it was Humongous! So we ordered a regular fry. After waiting for 20 minutes for our food my husband went up, waited at least 10 more minutes and finally came back. The fry was one fifth of what we got in Boynton, calling it small would be too generous and cold. They put everything but the kitchen sink on my burger so my husband (bless his heart) went back. Another fifteen minutes later I finally got the burger the way I wanted it. Never again! read more

Terrible Burger Fi location. Extremely dirty inside and the floors, tables, chairs all greasy and had crumbs on them. Don't even get me started on both the doors. Really gross. Was waited on by a lady wearing her mask under her nose who could care less about my order or answering any of my order questions. Asked for extra lettuce...nope. Food was barely edible. Will never go back to this location. This location is nothing like the service, quality food and cleanliness of the Davie location. Thankfully there's lots of options at Dania Pointe, and they'll get my business. Don't waste your time or money here. read more

Tim and Destin are amazing!!! Best service ever at a BurgerFi! Food was delicious as always. Thank you!!!