I just had my termite renewal inspection today and was very impressed (again). The technician, Jason, was polite and professional. He answered all of my silly termite questions with a smile. This is why I've been a Bulwark customer for almost 10 years: customer service is top notch, friendly technicians, and best of all... no bugs. Keep up the good work Jason! read more

We've been with Bulwark for over a year now and just renewed our contract. Great company, flawless customer service. Seriously, they pick up their calls within a few rings and the rep is always very professional and helpful. They also care enough to follow a few days later up in asking how the service went. Our old technician was great and the new one for our new house, James Holman is even better. He was friendly, on time and definitely knows his stuff. Since we've been with Bulwark, I've not seen a single scorpion or fly in our yard or house, well worth every penny, especially when you have young kids. Keep up the good work. read more

Tyler J. is a great tech...he is very courteous and thorough....we feal in good hands with Tyler/ Lynn C Scottsdale AZ read more

Josh was both attentive and eager to address our concerns. Hit every opening and possible entry point to prevent any further issue with scorpions. Was careful to not spray counter tops and backyard herb garden. And reported back when complete with a run down of location and method to stay pests from coming back. read more

Bulwark is a great service! We moved into our house and had a scorpion problem. They came out and took care of it! The are fast to put us on the schedule if we need them to come out and spray in between our routine service calls. Our tech Jorge T. was friendly, trustworthy, and went out of his way to make sure our house was sprayed thoroughly! Been with this company for over a year and it has been a great choice in protecting my family and pets from unwanted pest. read more

Bulwark was awesome! Guy who made the appointment and definitely Efrain! Great customer service and handled a big ass rat with ease! Definitely will be keeping Bulwark as my pest company! read more

Pam came for a follow up and offered to spray the inside of my home even though she had come out to fill our bait boxes. Good timing too since there was a live scorpion in my kitchen while she was here! She always goes above and beyond, even taking the vacuum with the scorpion in it out to the wash to "take care of". Thanks, Pam! read more

I've had Bulwark for about 9 months now and am really starting to think they are spraying stuff that attracts bugs rather than kill them. We signed up for the scorpion service, and am being charged 60$ a month to include monthly service and any service in between if there are problems. Well it's getting to the point where we are calling every week. Everytime we call they try and tell us,with an extra 25$ we can get the scorpion treatment. WTH?! We signed up for the scorpion treatment from the get go and need these things gone! We have little ones in the house and it's gotten worse in the 9 months! So basically 600$ later and the scorpions have gotten worse, not better! And they still try and up sell us. And also crickets as well. Not sure what these guys are using, but they say they specialize in scorpion treatment but really just think they come out so people have the piece of mind. I'm trying to stick it out since they keep making promises, and will update my review if it gets better, but at this point if you have scorpions stay away from bulwark. read more

Bulwark Exterminating is an excellent company I can recommend with confidence. Their customer service team is very friendly and easy to work with. I find them very accommodating and flexible, responsive to our needs. Pam is punctual and professional and always courteous. And just as importantly, she keep the pests away! read more

This company from Glendale has some terrible scheduling and employee problems. Last year in the fall I was supposed to have the night scorpion treatment. I had been a regular customer for a year. Well they forgot to show. Then when I called they said they only had 2 trucks and one was out of service and could not schedule me for months. Unfortunately they stopped the service in October. I called them back in early March and got an appointment April 18. I arranged to be home that evening. The guy did not show. I called Bulwark and they said because there was a gate (I am in a gated community) they could not service. They guy did not even call. He just left. I have no problem with anyone else buzzing, from post man to deliveries as well as the regular Bulwark exterminator which I have not seen in months. When I called the Bulwark office office that services me, I specifically asked that the local owner of that office call me since I had been having problems for the past 7 months. Their "supervisor" said that he was empowered to talk with me. I said "NO" I went through this last fall and was told a number of excuses by various "supervisors". He refused to allow me to leave a message for the "owner." He stated that he was empowered and that they were a multi million dollar company and the owners did not take those kind of calls. Unfortunately, the staff has been incompetent. They won't even forward a message to the owner(s). Perhaps I can get someone to fix the situation by writing this review. I was also told when I initially signed up with Bulwark that the owner watches reviews. Hence, I am giving a terrible review to the Gendale office of Bulwark! read more

When we moved into a new house we started to find scorpions, or better yet our cats started finding them, not having a scorpion problem in my other house I wasn't really sure who to call, found Bulwark on Yelp and decided to give them a call. Since then they have been great to deal with, the customer service has been great and have not seen a scorpion or other critter since they started coming. Highly recommend. read more

13 Years a customer no longer. I had this company on my rental property for 13 years and had a lot of respect for them based on service and interactions years back. Today I called into their offices to update billing card and ask for a one time service at another property I own. After patiently talking to 4 different people and repeating everything from the card number twice, to explaining my service request several different times, it started to be clear that they are a really big company and will be just fine without me. It might not be fair to judge a company on one interaction, but after talking with 4 people, and having each one of them start the call without any information from the other employee that transferred the call it is clear they have some weird internal issues. For clarity this rating is not an issue with the bug service tech. Basically the sales and support people you call don't talk to each other and dump your call on the next one, very poor, sloppy, lacking all attention to customer support. My advice-- find a smaller company where they care about you. read more

I'm giving this 2 star review not because of the actual service, but because I have literally been stalked by this company and I have the phone records to prove it. I signed up for the initial service and they did a great job. I had a couple more services and things were still great. The problems arose when I didn't need a service for awhile. They billed me for a service I didn't receive, and while the manager took it off, he still seemed to act like I was trying to get out of paying for it. Then it started.....I received at least 2 calls a day for a service. WTH????? Total overkill. It left such a bad taste in my mouth I finally had to block their number, and call to have them remove my records. It's really too bad because the service was great, but the sales staff need to back WAY off. read more

Michael Workman is an excellent technician. He is thorough, polite, professional and really spends the time to discuss what issues you have. I highly recommend Bulwark and their service. read more

We are very happy with Bulwark Exterminating, especially our terrific technician Evan Schmitt. Evan has been extremely professional, pleasant, responsive and knowledgeable. Living in the desert, scorpions had been plaguing us for years - not just a matter of whether we had any each month but how many - until we switched to Bulwark, and now we haven't seen one in the house for nearly a year! We are also very happy with their pet-safe treatments within the wall that require no inside spraying and their policy to come as often as necessary between scheduled treatments to retreat or, for example, to set bait for a persistent pack rat on our patio. Highly recommend! read more

Don't know how I would cope with scorpions without the constant protection from Bulwark. Each service person has been a pleasure to deal with. Gail Suttelle read more

I just signed up with this company because of their great reviews. Josh and Justin were very informative and willing to patiently answer any questions I had. This company immediately addresses any pest issues that are present. Good job Bulwark! read more

We have used the services provided by Pam McCubbin for several years and have always found her to be professional and thorough. She has frequently spotted some infestations and quickly contained the problem. Could not be more pleased with this company and in particular the professional technician, Pam McCubbin read more

Happy with Bulwark for over 4 years now. Tech Joel Robertson is the man in the Surprise area. Always on time and always very courteous, respectful. Bugs don't stand a chance in these parts after he's done! Thanks Bulwark. read more

They are as good as it gets for monthly maintenence and pest problems.Been using them since we moved to Az,Steven Ledler our last technitian was courteous and efficient. read more

Excellent pest control service in Peoria, AZ. The technician Kyle K always gives advance notice of service time, and date. He always provides great service and has kept the pests away. Definitely worth the money, and plan on keeping their service as long as I live in this area. read more

Seth did a terrific time at my new house ensuring all areas were treated. He was courteous and helpful! Great technician for a solid company that I have worked with for years. read more

I used several pest control companies to address the ant problem before I found Bulwark. With all the other companies, the ants usually came back after one to two months. I used Bulwark for the first time four months ago. Tyler showed up right on time and did a wonderful job. He was professional, very knowledgeable and answered all of my questions. After locating the ant trails, He not only treated the surface areas but also did treatment inside the walls. That was what did the trick! I am so happy with the results that I have dedcided to sign on the regular service with Bulwark. read more

We have used other services in the past with minimum satisfaction. That is not the case with Bulwark. Dustin was our technician and he did an amazing job. He spend a lot of time inside and out and explained to us what he had found when he was finished. We are very satisfied customers! read more

Always dressed nice, always on time and always friendly. They do a good job and Charles Allen the teck even made sure to caution me for the safety of my pets. He gave me a phone call prior to coming. I like that. Another thing I like is if I have any problems they come right back out with no charge. I had a bug problem in the start and now it's seems to be gone. Had to call them out twice because of these little black bugs that came from my yard. They would come right out without any charge to me and take care of it. I haven't seen them in months. read more

If I could give no stars I would. Completely terrible from the start. I paid for the deal through yelp, $30 for $75. I then requested a quote through bulwarks site and never received a call or email. This should have been my red flag, although, I do understand it's the internet and things happen and get lost. I called Last week to set up service since I never received anything from Bulwark. The gentleman was actually pretty helpful and nice on the phone. That's where it ended though. He said we could get service the Wednesday but then said we could Saturday. Ok, awesome! We set up for service today, 8/18, or so I thought. My family has been sitting at home waiting around for the window of time we were given. I just called and the girl who answered was so rude and treated me like crap. She had such an attitude with me and pretty much called me a liar without saying those exact words. Miss rudepants says I'm set up for the following Wednesday from 7am to something. I would have never set that time up. It's cool lady, I'll take my business and money elsewhere. Where there is customer service. Hopefully I can get my money back from yelp. I'm sorry, I just can't get over how completely rude she was. Gives the rest of us Jennifer's a bad rap. read more

Damian Denny is our tech and he did a good and thorough job. I know killing black widows can be difficult when they are not seen. That same day in the evening the the black widows were dead. Happy Client!!! read more

This company started off very good I got good treatment the first time through and then they seem to of been doing follow up treatment every two months since then. In the last four months however I have had not only an ongoing billing issue but I've also had an issue where they did not come out to treat my home after I saw bug activity and called for a retreat. I had them scheduled about a month back but the date can and went and the tech was a no show. Today as well someone was supposed to come but I had no receipt on my door like they usually provide, which means they were likely a no-show. After talking it over with my brother we have decided to call and cancel services tomorrow. Dealing with the billing issue was horrible. It started in January, I paid, they said they have no record. I emailed a copy of my payment 2 months ago and they said never got it. I emailed again yesterday and asked for a call..they never called me. I called again today and the rep said they never got my payment nor did they get my email. I asked twice to be transferred to the billing department and the rep reluctantly transferred me. When i asked the next rep if I was speaking to billing his response was "sure"...seriously rude. He then proceeded to tell me not only had they got my email but they saw my card connected with someone else's account. He said the notes had already been on the account that this is what happened...yet i got no call and the previous rep said nothing had been received. read more

I am pleased with service provided by the company (it has been doing regular scorpion treatments for us for almost a year now). Our technician Dustin upon arrival asks me how everything is going to identify any problem areas/concerns and takes time to do thorough treatment (technicians from our previous company just rushed through). Thanks for listening and diligent work. read more

Bulwark Exterminating is always there when they say they will be. Bruno, as always is professional and polite. He will take the time to answer any questions or explain any service that Bulwark provides. read more

These guys are awesome. It all started when I called for initial service. They were super professional on the phone, very nice. Their scheduling system is cool, they will text you to remind you of the tech's upcoming visit. The few techs I've met have all been very kind and helpful. I had to have a re-treatment for a pesky ant issue in the back yard, and they came out again very quickly to take care of the problem and didn't make it seem like a hassle at all. I always feel bad if I have to call for an "extra," and they made nothing of it at all. Just today, I received a friendly follow up call to ensure that the issue was resolved. Makes me feel like they actually care about their customers, which you don't get with too many companies these days. Thank you! read more

I contacted Bulwark to do a one time spray of a rental house. Without my approval, the salesperson convinced my tenant to have the home treated every other month and her sign the form. Bulwark then billed my credit card for the service. When I would contact them, they would tell me they were looking into it and never call me back. A year later I receive a letter from a collection company reference the charge. I would never use this company for a rental house again due to their poor and unethical sales tactics. read more

I saw a bug and panicked. Called Bulwark because they are in my area....then came here to Yelp and read reviews and then called them. Yes, they deserve the 5 star rating that I see are given to them. Two of their servicemen have been here, Aaron and Jacob. Both very pleasant and accommodating young men. read more

avoid this company. Came out 3 times and couldn't get rid of a few sugar ants. I bought ant baits at store and got rid of them myself. Why call an exterminator for a few ants? Well, we were on their scheduled service, which supposedly was guaranteed. The previous 2 scheduled visits, they refused to check the rodents traps they had placed in and around the house. After these incidents, I canceled the scheduled maint. but they came out anyway, without a call, and charged me for another wasted visit, which I refuse to pay. They put a collection agency on me, which apparently is common practice for unhappy customers with this company. The money's not the issue. I have enough cash in my wallet to pay that. It's the fact that they're not doing a good job, and want to just pop in whenever they feel like it to rack up another charge. One good thing. Being in collections has apparently stopped the unscheduled visits! read more

thanks to dennis for a really great job!!!! we haven,t seen any scorpions since you came out. dennis explained everything very well.