Great service excellent work and made sure our turtle was taken good care of. Arrived early left every thing in tip top condition. Thanks guys for your professionalism. read more

I have been using Urban Desert Pest Control now for several years, and my technician Bobby Campbell is among the best technicians of any category to ever visit my home. Extremely professional, courteous and top shelf tech. I cannot say enough good things about Bobby and the company he represents. They are fortunate have him on the team. He's a real asset and thanks to him, this company is one I can absolutely recommend. read more

I hired UDPC to wack some bees in my exterior patio ceilings. They accommodated my narrower time window. Tech was timley, considerate, competent and thorough upon thorough. Hire them. You won't be sorry. read more

I have termites, and I have been looking for exterminator that I can trust I read the reviews on urban Desert and the review was very good and realized it was my review from before when Brad and did my wasps, so of course I wanted to use them for my termites A gentleman named Mike came out very friendly very nice. Spent quite a while here looking at every nook and cranny to make sure that he got every location. Spent time drawing up a plan in my house, showing me where every termite colony was. I feel very comfortable with him being here. I felt he was very knowledgeable, but he was definitely very friendly, which I liked. He gave me a quote that I felt was very fair with a five-year warranty and explained if I had any problems or questions at any time to give them a call I have been very impressed with this place and if you want a good exterminator company, definitely use them. I do my homework. I'm very OCD and this is definitely a top-notch company. They worked with me on scheduling since I am a nurse. My schedule is very up and down. Never know when I'm working and they worked with me to schedule a proper time and will come first thing in the morning. Mike also explained to me what they use how it works where the termites go and how it kills them I can't see enough about this place. I said I wouldn't make a long Yelp this time so I'm trying to keep it short. Mike, thank you for coming out. Thank you for being professional and thank you for explaining everything to me. read more

We have crickets this summer, many crickets! Yelp reviews rated Urban Desert very high so we called them...our Technician, Ron F. showed up on time yesterday and did a comprehensive job of spraying both inside and out. This morning our house is the "cricket graveyard!" Great job Ron and Urban Pest! The only "fly in my soup" was trying to get through to a human being by using the phone but getting a really poor AI chat bot...definitely not ready for prime time. Unless they improve it, I'd rather leave a VM or text. Poor use of AI technology... read more

Urban Desert Pest Control was a great honest company to work with. We had been hearing scampering on our roof randomly throughout the day and night so were concerned about roof rats, especially since the noises seemed to be coming from our AC vents. We'd jumped up on the flat roof a few times and hadn't been able to get any sightings. Along with this, we found a dead black widow, so we decided it was time and had Urban Desert Pest Control come out. The great news was no evidence of roof rats! The even better news was that instead of charging us for placing traps anyway, Urban Desert Pest Control realized that our "pet" squirrels that live in our backyard were probably getting up there to play and placed some filters over vents to prevent the squirrels from getting into the vents. Guess what? Noises went away. Nice to work with a company that focuses on the individual customer instead of implementing a general approach for every single situation. read more

Urban Pest Control is an excellent company. They communicate very well and provide great service.

Tony R was funny, professional and spoke with me before and after the service. We definitely recommend this company for your pest control needs read more

Urban Desert Pest Control Michael Gallagher was excellent, contacted me when he was planning to arrive and was there at that time. He explained his plan for spraying the inside based on the discussion with the problem areas. He first started at the front door inside, sprayed the threshold as I opened the door in between the front door and security door, saturated it very well. Then began all along the interior walls, bedrooms, master bath where it was a main problem area, continued throughout the hallways and rooms that were accessible. I had purposely backed out all 3 cars in the garage and Michael sprayed all the accessible walls plus the door areas into the house and especially at the step up where the cars are parked in the garage. He replaced the 6 glue traps, 2 at the door leading into the house, 2 at the single car garage door and 2 at the double car garage door and completed the inside. Michael then put down the ant granulates in front on the trouble area room window on the rock landscaping, then prepared the outside insect solution and sprayed the front of the house, he explained that spraying over the ant granulates would activate the grandulates with the moisture. Spraying along the side of the house to the back, he sprayed around the back side walls, then around the pool, back walls and then all along the outside accessible areas and completed around the back patio threshold and back along to the front of the house. We had been experiencing issues with small ants and that issue has gotten better, currently experiencing many crickets, pinch bugs or earwigs. Michael sprayed everywhere to hopefully build a nice barrier to get rid of the insects. Great job Michael Gallagher! read more

We use these guys and they are the best. They are professionals and they take care of the little pests that nobody wants in their house

Tommy came out today for follow up from a roach spray one month ago. No roaches in my house since they sprayed...only dead ones outside! He dusted my drains inside, sprayed the outside and took down a massive amount of spider webs...and spiders. Thank you Tommy!!! Best Pest Company! read more

These guys are the best. We have used them ever since we moved out to AZ (6 years). Mark and the couple other techs all do an excellent thorough job. The proof is in the fact that we never have any unwanted critters in or around the house. Highly recommended! read more

Quick service and friendly technician. Responsive and knowledgeable. I would recommend.

Quick response even after initial communication. Set appointment with Mike. Called to let me know he was running late and would be to my place in about 45 minutes, still within the time frame originally set up. Mike brought his boss, Brian. Took them around the outside perimeter then Mike inspected internal house for termites. Luckily, no penetration. Chatted with Brian and Mike and felt good vibes from them both about the next steps. Already have an appointment for tomorrow to treat termite potential around perimeter of home. Very professional, easy to understand, moved quickly to relieve my stress level at seeing mud tubes on base of house. Thank you guys!!! It's the next day now and Tony and Ian, scheduled to arrive at 1:30, texted me that they were running ahead of schedule. Asked if it was okay to come sooner. 20 minutes later and they arrived to treat my home. They dug the trenches around my home, as necessary. Took about 30 minutes or so. Professional and efficient. So nice to see. Tony and Ian, great job guys. read more

Excellent service, excellent technician, competitive pricing, very quick responses! What else is there to know?

Our technician Tony was on time, pleasant and very knowledgeable. He communicated with us prior to his arrival. He was courteous and explained what the chemicals and rodent boxes were doing. We feel our home is well protected by Tony and Utban pest control. read more

Urban Desert Pest Control - Pest Control Near Me - Phoenix, Arizona

Urban Desert Pest Control is a fantastic company. We have been using them for over three years now, and their service is always incredibly professional and kind. Plus, it works! We have seen almost no bugs in our house despite living very close to the edge of our neighborhood on the edge of town. Dallin, our regular technician, is incredibly nice and does a great job. I would highly recommend Urban Desert Pest Control to anyone looking for pest control services. read more

First, I will admit the products they use are effective. They encouraged scorpions and creepy critters to leave our hillside house that had been unoccupied for months before we moved in. But the pricing was initially not cheap- and it got even more expensive, as the written contract was different than what the initial sales verbal agreement was. I didn't catch that, which admittedly is on me- I had requested a price per service/treatment, and that number seemed reasonable. Instead I was charged that monthly. In addition to only getting bi-monthly service. So- what I thought I would pay per service turned out to be a monthly fee when they come every other month. Essentially doubling the price of each service. When I complained that it was not what I had agreed to, I argued with a service manager- who would not budge on pricing. I asked it to be discussed with higher ups, and never heard back for weeks. Instead I got another monthly charge for a no-service month and I got mad. I went to cancel service, and I was told there would be a $99 contract cancellation fee. I had to fight to have that waived. I will not use this company again! If you choose to- read that contract with a fine attention to detail because they treat it as set in stone, and never in customer's favor. read more

Urban Desert Pest Control - Scorpion mom carrying babies - Pest Control Near Me - Phoenix, Arizona

My technician Robert was very professional and did a very thorough service. This was my 30 day follow up and I am already seeing huge improvement. read more

We started having a major ant issue in our kitchen, garage, and front yard at the beginning of summer. I called and they sent Steve out within a few days. We've seen zero ants ever since! Alex just did our first routine maintenance since then and the process and communication have been great. read more

We've used Urban Desert for years and love them! They are so throughout and easy to work with

They were so helpful! They came out really quickly, and the treatment was effective. The price was fair, and I'm really happy with the service. I'd definitely use them again and would recommend them to anyone looking for a reliable company! read more

Urban Desert is great! I started using them for a rodent issue when I first moved in and have been using them for quarterly pest control ever since. They're honest, punctual, and communicative. read more

Tommy was very professional, knowledgeable, and helpful throughout the visit. He took the time to explain everything, offered great advice, and provided clear next steps to help address my pest situation. I really appreciated his expertise and excellent customer service. Highly recommend! read more

Tony is our preferred technician, he's thorough and very knowledgeable. The products work very well, we had gone a bit longer than normal since our last service but the products were still effectively killing pests. read more

Great experience with this company! The service tech, Faith did an excellent job. When the pigeons came back to a particular area the company had her come back out in a timely fashion to address the issue at no additional charge. read more

Urban Desert all the way! Ask for Tony!! Tony has never rushed through our place or cut corners to get to his next stop. He will always take his time answering any questions we might have. He treats us like family. Tony's constant communication and ETA updates are greatly appreciated as well. We have NEVER had scorpion issues or any other bug issue since Urban Desert started working with us. We have never had to have a call back! We value Tony's professionalism, honesty, and friendliness. read more

It's hard to find a great termite/pest company, but this is it. Quick, fairly priced and quality service.

We have been with Urban Pest Control for almost 6 years. We have had Tony service our home, and he is fantastic, he is thorough. Talk about customer service from a company, he is the face of Urban Pest Control, and he definitely is customer service oriented. He always has a smile and has a positive attitude. If there is an issue he wants to make sure it is taken care of and done the right way. We have had a few other occasion of other service techs and none of them compare at all. They are not thorough, they speed through things. They ask if there are issues and thats it. Tony makes sure it is done correctly. I also, have to say, that I am always impressed with Tony's work. He uses the hose and not a little backpack sprayer. This is a big thing for us. This is extremely important for us. That makes the world of difference for us. I can not begin to emphasize how much I appreciate that over the little backpacks. For the company side. I appreciate their follow up, their attention do detail, their billing system, and their honesty. I have nothing but good things to say. The only thing I will say, is get rid of the A.I. on the phones, get rid of the backpacks for the outside work and go back to all techs having the hoses. It really makes the world of difference. It makes the customers happy and it separates you from the competition. read more

Moved to another location and now we have wonderful Eric as our tech and it is super fantastic that the customer service, care and professionalism flows throughout Urban Desert. So glad we found this company shortly after our move to the state and can keep their service for wherever we decide to purchase our home. read more

Professional and friendly! Bobby was great came out and explained everything that he's doing and is going to be doing and went above and beyond. read more

These guys are the best, came out to my house, gave me an immediate quote which was very fair, and then started working immediately after that. Very knowledgeable, very advisive, gave me everything I need to know at that moment in time. If I could figure out a way to recommend them even more I would. You won't be sad you chose them read more

Juan came today for the monthly service. Extremely thorough. Asked about my concerns and addressed them all. Very friendly and knowledgeable tech. read more

We have been with Urban Desert Pest control for over 3 years and have been extremely pleased with the service. Tony Ramirez was our first contact with Urban Desert and has been our servicing technician during the majority of that time. And for the short time he was not assigned to our route, we wanted him back!!! Tony has gone above and beyond since day 1 with his explanation of service, attention to detail, thoroughness of work performed, and personable nature. When he checks in with us at the start of service, he makes sure to ask if there are any specific areas of concern. He also closes out the service, letting us know if he saw anything of note during the visit. I have referred Tony and Urban Desert Pest control to others in the neighborhood, including today when a neighbor walked up and asked about pest control during the service. Can't say enough about how much we appreciate having the professional, friendly, and effective service Tony provides. Thank you Tony Ramirez for the job you do and your representation of Urban Desert Pest Control!!! read more

Alex was very prompt and courteous and explained everything to us about the process. Texted prior to arriving to let us know he was on his way. read more

I just started with Urban Desert Pest Control, and they were so helpful with my initial service. They were very thorough, have excellent customer service and I really look forward to a continued relationship with them. My technician was Mark, and he was just great. He let me know that he had arrived at the property, told me everything that was done before our move in, and was super professional. read more

Great experience, transparent pricing, effective treatment, and professional and courteous staff. I have had numerous people come out and all I've done a wonderful job. Michael Gallagher came out today and again was efficient and courteous. read more

So happy I chose Urban Desert! It has been a great experience all around. Great customer service!

We found this company on Yelp and called them when we discovered a small termite infestation on a wooden staircase indoors. They were quick to respond, and gave me an appointment about a week out. When I said I was concerned about leaving it too long, they bumped it up, which I really appreciated. The guy who did the evaluation was quick and efficient and found two spots that needed to be treated. We scheduled the treatment for a few days later, and they actually arrived early (after asking if it was ok). Communication is top notch with these guys. They treated the areas quickly and gave me a rundown of the chemical they used and what would happen next. They said to give it 30 days but literally even the next day we didn't see any activity (and we were seeing it daily before that). They cleaned up and billed our credit card on file. Easy-peasy. While we hope we don't have to call them again, we absolutely will if needed! read more

As always, Tony continues to keep our home pest free, spraying the perimeter of the yard to make sure nothing gets in. The mosquitoes in our backyard disappeared after he sprayed today. Thank you!! read more