We have had Tony R. with Urban Desert for about a year now. He is very attentive and thorough, going above and beyond for our quarterly maintenance. Tony is very friendly and we appreciate the time he spends taking care of our home! read more

I have been using urban desert pest control for years! They're as good as it gets! The company and the staff are amazing! Jeff is great! Highly recommend read more

Tommy Arthur was amazing at servicing my house. He tackled any problem area we may have had without us having to ask. He and the entire team at Urban Desert are the best! read more

Quick response even after initial communication. Set appointment with Mike. Called to let me know he was running late and would be to my place in about 45 minutes, still within the time frame originally set up. Mike brought his boss, Brian. Took them around the outside perimeter then Mike inspected internal house for termites. Luckily, no penetration. Chatted with Brian and Mike and felt good vibes from them both about the next steps. Already have an appointment for tomorrow to treat termite potential around perimeter of home. Very professional, easy to understand, moved quickly to relieve my stress level at seeing mud tubes on base of house. Thank you guys!!! It's the next day now and Tony and Ian, scheduled to arrive at 1:30, texted me that they were running ahead of schedule. Asked if it was okay to come sooner. 20 minutes later and they arrived to treat my home. They dug the trenches around my home, as necessary. Took about 30 minutes or so. Professional and efficient. So nice to see. Tony and Ian, great job guys. read more

Urban Desert Pest Control Michael Gallagher was excellent, contacted me when he was planning to arrive and was there at that time. He explained his plan for spraying the inside based on the discussion with the problem areas. He first started at the front door inside, sprayed the threshold as I opened the door in between the front door and security door, saturated it very well. Then began all along the interior walls, bedrooms, master bath where it was a main problem area, continued throughout the hallways and rooms that were accessible. I had purposely backed out all 3 cars in the garage and Michael sprayed all the accessible walls plus the door areas into the house and especially at the step up where the cars are parked in the garage. He replaced the 6 glue traps, 2 at the door leading into the house, 2 at the single car garage door and 2 at the double car garage door and completed the inside. Michael then put down the ant granulates in front on the trouble area room window on the rock landscaping, then prepared the outside insect solution and sprayed the front of the house, he explained that spraying over the ant granulates would activate the grandulates with the moisture. Spraying along the side of the house to the back, he sprayed around the back side walls, then around the pool, back walls and then all along the outside accessible areas and completed around the back patio threshold and back along to the front of the house. We had been experiencing issues with small ants and that issue has gotten better, currently experiencing many crickets, pinch bugs or earwigs. Michael sprayed everywhere to hopefully build a nice barrier to get rid of the insects. Great job Michael Gallagher! read more

Urban Desert Pest Control was a great honest company to work with. We had been hearing scampering on our roof randomly throughout the day and night so were concerned about roof rats, especially since the noises seemed to be coming from our AC vents. We'd jumped up on the flat roof a few times and hadn't been able to get any sightings. Along with this, we found a dead black widow, so we decided it was time and had Urban Desert Pest Control come out. The great news was no evidence of roof rats! The even better news was that instead of charging us for placing traps anyway, Urban Desert Pest Control realized that our "pet" squirrels that live in our backyard were probably getting up there to play and placed some filters over vents to prevent the squirrels from getting into the vents. Guess what? Noises went away. Nice to work with a company that focuses on the individual customer instead of implementing a general approach for every single situation. read more

These guys are the best. We have used them ever since we moved out to AZ (6 years). Mark and the couple other techs all do an excellent thorough job. The proof is in the fact that we never have any unwanted critters in or around the house. Highly recommended! read more

We started having a major ant issue in our kitchen, garage, and front yard at the beginning of summer. I called and they sent Steve out within a few days. We've seen zero ants ever since! Alex just did our first routine maintenance since then and the process and communication have been great. read more

They were great Came on time and explained exactly what the process was for removing the wasps nest. I will use them again if needed

Our technician Tony was on time, pleasant and very knowledgeable. He communicated with us prior to his arrival. He was courteous and explained what the chemicals and rodent boxes were doing. We feel our home is well protected by Tony and Utban pest control. read more

Urban Desert Pest Control - Pest Control Near Me - Phoenix, Arizona

Urban Desert all the way! Ask for Tony!! Tony has never rushed through our place or cut corners to get to his next stop. He will always take his time answering any questions we might have. He treats us like family. Tony's constant communication and ETA updates are greatly appreciated as well. We have NEVER had scorpion issues or any other bug issue since Urban Desert started working with us. We have never had to have a call back! We value Tony's professionalism, honesty, and friendliness. read more

We have been with Urban Pest Control for almost 6 years. We have had Tony service our home, and he is fantastic, he is thorough. Talk about customer service from a company, he is the face of Urban Pest Control, and he definitely is customer service oriented. He always has a smile and has a positive attitude. If there is an issue he wants to make sure it is taken care of and done the right way. We have had a few other occasion of other service techs and none of them compare at all. They are not thorough, they speed through things. They ask if there are issues and thats it. Tony makes sure it is done correctly. I also, have to say, that I am always impressed with Tony's work. He uses the hose and not a little backpack sprayer. This is a big thing for us. This is extremely important for us. That makes the world of difference for us. I can not begin to emphasize how much I appreciate that over the little backpacks. For the company side. I appreciate their follow up, their attention do detail, their billing system, and their honesty. I have nothing but good things to say. The only thing I will say, is get rid of the A.I. on the phones, get rid of the backpacks for the outside work and go back to all techs having the hoses. It really makes the world of difference. It makes the customers happy and it separates you from the competition. read more

These guys are the best, came out to my house, gave me an immediate quote which was very fair, and then started working immediately after that. Very knowledgeable, very advisive, gave me everything I need to know at that moment in time. If I could figure out a way to recommend them even more I would. You won't be sad you chose them read more

We've used Urban Desert for years and love them! They are so throughout and easy to work with

We have been with Urban Desert Pest control for over 3 years and have been extremely pleased with the service. Tony Ramirez was our first contact with Urban Desert and has been our servicing technician during the majority of that time. And for the short time he was not assigned to our route, we wanted him back!!! Tony has gone above and beyond since day 1 with his explanation of service, attention to detail, thoroughness of work performed, and personable nature. When he checks in with us at the start of service, he makes sure to ask if there are any specific areas of concern. He also closes out the service, letting us know if he saw anything of note during the visit. I have referred Tony and Urban Desert Pest control to others in the neighborhood, including today when a neighbor walked up and asked about pest control during the service. Can't say enough about how much we appreciate having the professional, friendly, and effective service Tony provides. Thank you Tony Ramirez for the job you do and your representation of Urban Desert Pest Control!!! read more

First, I will admit the products they use are effective. They encouraged scorpions and creepy critters to leave our hillside house that had been unoccupied for months before we moved in. But the pricing was initially not cheap- and it got even more expensive, as the written contract was different than what the initial sales verbal agreement was. I didn't catch that, which admittedly is on me- I had requested a price per service/treatment, and that number seemed reasonable. Instead I was charged that monthly. In addition to only getting bi-monthly service. So- what I thought I would pay per service turned out to be a monthly fee when they come every other month. Essentially doubling the price of each service. When I complained that it was not what I had agreed to, I argued with a service manager- who would not budge on pricing. I asked it to be discussed with higher ups, and never heard back for weeks. Instead I got another monthly charge for a no-service month and I got mad. I went to cancel service, and I was told there would be a $99 contract cancellation fee. I had to fight to have that waived. I will not use this company again! If you choose to- read that contract with a fine attention to detail because they treat it as set in stone, and never in customer's favor. read more

Urban Desert Pest Control - Scorpion mom carrying babies - Pest Control Near Me - Phoenix, Arizona

It's hard to find a great termite/pest company, but this is it. Quick, fairly priced and quality service.

Steve came out and discussed the first application. Asked if we had any current pest problems. Discussed the product being pet friendly. Timely, professional read more

Great experience with this company! The service tech, Faith did an excellent job. When the pigeons came back to a particular area the company had her come back out in a timely fashion to address the issue at no additional charge. read more

Tony is our preferred technician, he's thorough and very knowledgeable. The products work very well, we had gone a bit longer than normal since our last service but the products were still effectively killing pests. read more

Tommy at Urban Desert has protected our home from creepy crawlies for the past 3 years. We couldn't be happier with the service! His expertise has greatly reduced our scorpion sightings, and his cheerful demeanor and sense of humor brighten our day each visit. Tommy you are a legend! Highly recommend Urban Desert!! read more

Great experience, transparent pricing, effective treatment, and professional and courteous staff. I have had numerous people come out and all I've done a wonderful job. Michael Gallagher came out today and again was efficient and courteous. read more

Tony was both friendly and professional. He was very knowledgeable in how to properly treat my rental home for roaches and keep them from coming back. He went the extra mile to ensure my entire property was fully treated, inside and outside. I trusted him completely and highly recommend Tony Ramirez and Urban Desert Pest Control for any pest control needs! read more

We have been using Urban Desert Pest Control for the past 5 years and wouldn't use any other company. They are professional, thorough, and always on time. Boston serviced our house this week and he was great! Boston was professional, thorough and super friendly. We highly recommend Urban Desert Pest Control...and Boston for your pest control needs. read more

So happy I chose Urban Desert! It has been a great experience all around. Great customer service!

We have been using Urban Desert Pest Control for years and been so happy with their high level of service that when it was time to do another termite inspection we called Urban Desert. Tom did a thorough inspection - no termites! Yeah! We decided to do a preventative treatment to keep it that way and Tony did a great job getting everything treated and even saturated the foundation. We are having another group from Urban come out and check the attic and see if we've had or are at risk for critters up there and treat if needed. Great company with great service from the call to make the appointment to the technicians. Highly recommend! read more

Moved to another location and now we have wonderful Eric as our tech and it is super fantastic that the customer service, care and professionalism flows throughout Urban Desert. So glad we found this company shortly after our move to the state and can keep their service for wherever we decide to purchase our home. read more

We moved to the Valley a couple months ago and were looking for a pest control company for our new house. We had Tony come out and he did a fantastic job! Very friendly and informative, and he also was very clear on what he was doing. We hope to get him each month and will definitely continue with service! read more

Jeff Dishman is my guy, does a great job! Peace of mind knowing that he treats my home.

I had another great experience with Urban Desert Pest control. They treat both the inside and outside of my house and they are always very thorough. They arrive on time, & they are courteous, professional, and easy to work with. I would recommend them to anyone looking for reliable pest control service you can trust. read more

Big Thank You to Michael with Urban Desert Pest Control! He came out, on time, was very informative and answered all of our questions! He took time and was very thorough! Very communicative, would highly recommend!! Thanks Michael! read more

Bobby has been our pest control technician for several years with Urban Desert Pest Control. Bobby is great! He is very punctual, thorough and knowledgeable. Does a great job. The front office staff are also great to deal with, always very helpful. Highly recommend. read more

We found some signs of termites and called Urban Desert for an inspection and recommendations for a solution. Mike came out and suggested a solution that was reasonably priced and should solve our termite issues. He also worked with our schedule to ensure we had timely service. Tony came out to do the service. He is knowledgeable, efficient, thorough, and made sure all was cleaned up before he left. I will definitely call Urban Desert and recommend them for any future pest control issues!! read more

Jack Loss did a great job on the house. He texted me when he was 10 minutes away. He took care of the interior, exterior and garage. He also swept for spiders in the rafters. He was very conscientious & made sure my outdoor gates were closed before he left. read more

Can't say enough about our technician, Bobby. I ask for him specifically every time because he is thorough, and when he is done he fills me in on what was done, any issues he sees, and any recommendations. I've been with Urban Desert Pest Control for years and I plan to stay with them (and Bobby) because of the ease of scheduling and the great service. read more

I've used Urban pest control for several years now, and have used many other pest control companies in the past. Urban pest has been substantially the best! My tech Bobby does a wonderful job and actually cares! Keep up the great work. read more

We found this company on Yelp and called them when we discovered a small termite infestation on a wooden staircase indoors. They were quick to respond, and gave me an appointment about a week out. When I said I was concerned about leaving it too long, they bumped it up, which I really appreciated. The guy who did the evaluation was quick and efficient and found two spots that needed to be treated. We scheduled the treatment for a few days later, and they actually arrived early (after asking if it was ok). Communication is top notch with these guys. They treated the areas quickly and gave me a rundown of the chemical they used and what would happen next. They said to give it 30 days but literally even the next day we didn't see any activity (and we were seeing it daily before that). They cleaned up and billed our credit card on file. Easy-peasy. While we hope we don't have to call them again, we absolutely will if needed! read more

I have been using Green Pest Control for about a year now and am very pleased with the bi-monthly service they provide. They suggested that I do not need weekly service so I have the outside yard sprayed with no need to have the inside of my house sprayed. I have lived in AZ over 50 years and have had the best service, best customer service than any of the other pest control I have had through the years. I highly recommend them for their honest and professional good service. Jill K read more

My roommate has found a few small house spiders in her room over the past couple of weeks. We tried some standard solutions like Raid and diatomaceous earth but these little guys kept popping up. I reached out to Urban Desert Pest Control after comparing the reviews of several pest control companies. The response was so quick for a family run company. Every person I've interacted with has been so kind and helpful. They sent me the contract for service within 24 hours and they had me booked for service the next day. They gave a two hour window for service and actually ended up coming early when another spot opened up. Faith was an excellent technician. They listened, were quick and efficient. They thoroughly reviewed the house. She addressed the areas of concern. I feel that for the average cost of pest control, this is an incredible price. I would highly recommend them and I will update after my next quarterly service. read more

Amazing service! Tony R is as thorough and professional as you can get - 10 out of 10 customer service! Tony R informed my sister of the pest issues she was having at home and some knowledge of how it came about and what to watch out for - and he did this all with a smile and amazing attitude! He then proceeded to work with such detail all around her home! Great job and some of my family already works with Tony R and Urban Desert P.C (they recommend there service and I am happy they did!) - I recommend them very much as well! Thanks Tony R and Urban Desert Pest Control! read more