I have been a customer for a long while. But then in April I had to cancel an appointment due to a death in the family. And well time got away from me and today (October) I called to see when they were coming and what happened. They told me they canceled my account and there was no explanation as to why. What?! I was a paying customer and you decided for no other reason but to cancel? Yea well that is horrible customer service. And to think of all the people I referred. read more

We used to live in Buckeye. A simple phone call to Bulwark and they sprayed our new residence the week we moved in. This last Saturday, Alex M. did the bi-monthly pest spray. He was polite, quick, and made as little trouble for my dogs as they would get. He was also within the first hour of the four hour window that was set by the email notification system. Then today, Joshua D. came out to spray for weeds. A new service they offer, and something I took advantage of with the small "trees" in my backyard. He told me what to look for in the next seven day and what to do if it doesn't rain in the next 30 days. Just like Alex M., Joshua D. was very friendly, conscientious of my dogs, and had both front and rear yards sprayed within 30 minutes. He did show up in the second hour of the two hour window, but they're still way better than the cable guy! read more

I recently moved to Phoenix and purchased a home in the north central area. Come to find out, this is a scorpion area, and within two weeks of being in the home, we saw four scorpions, including one in my 11-month-old daughter's bed. We were honestly at our wit's end. After searching online for an exterminator that could treat our home for scorpions, and after reading the positive reviews about Bulwark Exterminating, I called and set up a year plan. First: the plan is affordable (no more expensive than other, lesser-quality exterminators), and the company is accommodating. Not only will they come once a month on schedule, but they will come additional times in any given month, as many times as I need. In fact, they ENCOURAGE it. Imagine: a company encouraging you to cost them more! But they really do want to rid us of our scorpion problem and have been out several times treating the exterior and interior as we desired. Second: the company is EXTREMELY responsive. They have come out same or next day every time I have requested assistance. When I called about finding the scorpion on my daughter's crib, they were out first thing the next morning for a complete interior treatment. When I called about finding spiderwebs in the attic that impeded installation of our satellite TV service, they were out the same day to clear the webs and treat. Plus they use materials safe for pets and small children, and yet they are effective enough to even kill a pest as difficult as scorpions. Third: the technicians are AMAZING. Brandon Tomecek is our technician, and he has been extremely courteous and professional, and incredibly accommodating. When I had the spiderweb problem, he added me onto his already full day when he was not even in the area. He was there treating the house until late evening at the expense of his own personal life and schedule, because he identified with us as homeowners with a pest problem, and because he was just plain NICE. Everyone I have spoken with at Bulwark - from the lady on the phone scheduling appointments to the technicians - have been nothing but professional and friendly. Also, as far as application of product, I watched Brandon at work. He was EXTREMELY thorough. I have had pest control at my house ever since I was a little kid, and Brandon is by far the most attentive I have ever seen. NO area goes untreated, and they really take their time. I mean, seriously - these guys wear hospital booties when they enter your house to prevent it from dirtying. When I say these guys are professional and superior, I mean it. And I switched after being a customer of another well-known very large company. I would recommend Bulwark Exterminating to anyone. Request Brandon. He is amazing. Several of my neighbors have already took notice and requested information, and I would not be surprised to see Bulwark becoming our neighborhood exterminator, considering our scorpion problem. And our problem? Not a single scorpion in several weeks. I'm crossing my fingers! Either way, if I see another one, I can just call, and they will be there! read more

They really are the best for keeping away the pests! From the receptionists to the techs! I don't know what they use, but it's the best. For grins i tried another company for a couple months, boy was that a stupid mistake--i had creepy crawlies outside! I don't care if the bugs live outside... I WANT THEM EXTERMINATED! Plus i don't want them coming inside to make a new home! So i called Bulwark back. I just had to--they are the best for getting rid of those pests! And whatever they use won't harm your beloved pets. They come every two months. They call you to schedule a time that is good for you. My home is pest free (until relatives come-LOL, i'm only kidding!). read more

Bulwark and team are awesome. Casey Balland comes to our house every month and sprays. He's always so nice and friendly, I enjoy seeing him. I always tell him he's my favorite person. And he is, he keeps the scorpions away! He always answers any questions I have about them. He is very informative. And if on the off chance I do see a scorpion, we can call Bulwark up and they will usually come back out within a few days to take care of them problem. I highly recommend them and Casey! read more

I have used 2 other major Pest Control Services in the Valley, by far Bulwark Exterminating is the best! I highly recommend this Company, their Service and employees!!! Brandon Tomecek is our service tech; he takes care not to track chemicals in and always asks if and where we have seen bugs. He pays special attention to those areas. read more

I've been using Bulwark for over 6 years. Since then my bug problems have been virtually non existent. They give me a courtesy call to let me know when they will be here and they provide great service for a reasonable price. Today Casey Balland was the technician and I asked him if he could come inside and address a little black bug problem I was having. He sprayed inside at no extra cost and was very knowledgable and professional. I would definitely recommend this company. read more

Chuck was by today for our first service and I could not believe how much time he spent making sure he knew exactly what I wanted. He did an outstanding job and I was very impressed with how knowledgeable and friendly he was. I hope this is the start of a long business relationship. read more

I was serviced by Brandon Tyson this afternoon. He not only informed me that he saw some ant mounds and would take care of them for me (I hate ants), but took the time to remove the food and water bowls that I had forgotten to put up prior to service. He was so thoughtful to pick up my pets food and water dishes and place them on a shelf outside for me. It's those kinds of little things that make us never want to work with any other company. Thank you and keep up the fantastic work! read more

I sent this company an email late Saturday night and received a call promptly on Monday morning. They asked me a few questions about my pest problem (scorpions) in particular, showed a great deal,of concern, and set me up for an appointment at my convenience(nice). They told me who would be here and what to expect. My technician, Brandon, was prompt and courteous, and told me what he was going to do, what chemicals he was using, and any precautions I might want to observe, if any, around those chemicals. He treated the inside of the house, the outside, the perimeter, pretty much every square inch of the property. He then came back and told me what he found and what to expect to see over the next few days. Great service all the way around!! Gosh darn scorpions, I am looking forward to going to sleep without doing the walk of death every night. read more

So I used to swear by bulwark.. we moved into our house in Glendale about 5 years ago, right away we started seeing scorpions.. so we looked at pest control companies we found bulwark, for $49 a month every month they would spray our house inside and out and for about 2 years didn't see anything! It was perfect! Then all of the sudden started seeing spiders, crickets, ants, cockroaches and scorpions. So we called bulwark and they would come out and re spray. But we would still see scorpions here and there, but everything else was still there so we spoke to their manager and he wasn't helpful at all so we canceled with them. Very disappointed read more

My husband and I had our first spray for pests, specifically scorpions, with Bulwark. We were very pleased with the service and the technician, Eric. He was both informative and thorough. He stayed past his scheduled time to make sure the work was completed. He even asked me if there was anything else I might want done. WOW! Now that is fantastic customer service. Bulwark is the only company we called in the valley that guaranteed their work and results, with the promise of no more scorpions. I highly recommend this professional and competitively priced company for your pest control needs. read more

I had Bulwark Exterminating come out because we were having a tick problem. I was amazed at their service. The ticks were on our dogs and in our house. They were not easy to get rid of but not only did Bulwark come out every few weeks until they were gone, but I didn't even need to ask them to come back. They would call me and arrange a time. Justin was our technician and he was thorough, knowledgeable, and pleasant. I can't recommend them enough! read more

Thanks very much Bulwark -- and Eric, our tech. We're pest-free.

Brandon, our service technician did a wonderful job. He was very thorough and explained everything he did, step-by-step. I would highly recommend Bulwark to treat for scorpions. While the service will not eliminate the problem in it's entirety, they will come back out if you have any problems between services at no additional charge. Thanks again Brandon for being so thorough! read more

No matter who comes out to inspect and spray, the tech is always friendly and informative. Today it was Aaron P.'s turn. Nice kid and did a thorough job. Thanks Aaron. Jim. read more

We have been using Bulwark's services for 6 months. We have never had an experience with any part of their business that wasn't exemplary. They come out the very next day every time we report that we need their services. Dylan was our tech today and went above and beyond our expectations. He was on time, friendly, and informative. We appreciate his help! We look forward to doing business with Bulwark for years to come. read more

On time, texts prior to arrival. They easily took care of our roof rat problem. Within three weeks, everything was resolved. They still come out every 2 months, and I've never had any problem with pests. They come back out at anytime for no additional charge. read more

Great service! Only had one visit thus far but managed to do in one visit what another company with cute cars was unable to do in 9 months. From what I can determine from calling around, they're the only ones that include an in-wall pesticide and it worked great for me. Also doesn't require a contract which was a big plus. When I called for an estimate, the owner answered the phone and offered me a very good deal with no cancellation penalty. read more

Joel Robertson has been our tech for years now and we are so happy with his service and Bulwark for always taking care of us. We have had problems with spiders and ants but when Joel comes he does a great job and takes care of the problem. read more

I've used Bulwark as our pest control provider for several years. There is never a problem calling them back out for issues when needed and service has been performed consistently when scheduled for years. Today's service was conducted by Kenneth Workman who did a very nice job listening to what the issue was (scorpions) and taking time to explain and complete the treatment. read more

Awesome Awesome Awesome! The very best customer service ever. All other service based companies can take a lesson in customer service from this company! read more

We have used Bulwark Exterminating for over 10 years, and recently had to get call back service due to scorpion activity from the monsoon rains. Casey is always prompt, and professional, and we appreciate his service. He actually found a dead scorpion while he was here, so the service is working!!! Thanks Bulwark read more

Our tech Matt M did a great job. He's quick and efficient. I've been using Bulwark for 5 years and have never had a problem with customer service or the quality of work. On the rare occasion when a few bugs are still around, they will quickly come out between scheduled maintenance at no charge. I highly recommend Bulwark! read more

Yes!! These guys know what they're doing. They send the same person to your home every time so you never have to worry who will be in your house. Eric is my guy and he is unbelievably knowledgable and takes the time to explain exactly what he's applying and how it works. He's very personable and interacts with the kids and dogs. He feels like an old friend. We are set up on a reoccurring treatment plan and if we have any issues between services, they come out for FREE!! Highly recommend this organization. They are true professionals! read more

ABSOLUTELY HORRIBLE CUSTOMER SERVICE, especially from Casey or Kelsey ("scheduling supervisor") who can care less about making a customer happy. After speaking to another supervisor yesterday about how unhappy we were because our treatments went from 45 mins to 10 mins and we were beginning to see scorpions on a daily basis, the supervisor offered a scorpion treatment the week of our call. After noticing the email confirmation had the incorrect time, I called the next day and Kelsey or Casey (different supervisor than who I spoke to before) shut me down and said i had to wait 2 months for that treatment. Then began badmouthing the other supervisor and went to say that the supervisor I spoke with before apparently "needed more training because she didnt know what she was talking about". So I requested to cancel and she gladly did so. And when I asked for an email confirmation of some sort to be sent, she refused. ABSOLUTELY HORRIBLE CUSTOMER SERVICE. read more

Excellent service excellent results! Could not be happier. Tech was a little dry but extremely courteous and knowledgeable. Highly recommended! read more

Bulwark is great! They were super professional in scheduling my initial treatment and explained everything clearly and answered all of my questions. My tech Travis Wilson was on-time, very courteous, and very through. You can tell he takes pride in his work. I haven't seen a bug or scorpion since my house was treated! read more

Robert Nunez was quick and efficient! We've been having a spider issues and I'm hoping this will help! Friendly service

Really happy with Dustin our tech. He shows up on time and provides great service. Thanks Dustin!

Company is only good if they are wanting you to post a good review. They have their technicians urge their customers to go online to give them 5 stars. And yes, they will do a wonderful job for THAT service. But after you leave your review, they don't give you that great service anymore. Very disappointed! read more

Nick was our service tech from Bulwark and he was excellent. Nick not only serviced our home and yard but even provided us with tips on what bugs may be attracted to the area and how to keep them at bay. read more

I called bulwark when I had a roach problem in my kitchen. They explained that it may take a few treatments to get rid of them. It did take a few treatments and any time in between if I asked them to come again they did on time and worked with my schedule. The staff is knowledgeable and polite. Never had any issues and now that my problem is gone I still use them for exterior service. read more

Anthony was great. A real professional and very patient with my questions. I'm terrified of scorpions and he definitely made me feel that my scorpion problem was now under control! read more

Let me start out by saying that I called Bulwark on a Friday and was told that a tech would be out on Saturday between 4 and 6. Well, no one showed up! However, this morning, Landon showed up bright and early (he did text me this morning, but I missed the text.) He was so nice, and did not put any pressure on me, so I decided to let him treat the property. Besides, the ants were driving me crazy! He was very thorough and professional. I decided to sign up for the service but only if he would be my regular tech. He saved the day, and he saved a customer for Bulwark. Kudos to Landon, and I hope Bulwark gets their appointment schedule under control. read more

We found this company on Yelp and they lived up to the rating. We called them a week after they came out to spray and said we were still seeing bugs. They said no problem we will come right out and spray again. They treated the house again no questions asked and we have not seen any bugs since. Great company for sure and we are happy to recommend them to everyone on Yelp! read more

When huge outdoor roaches started to enter our house consistently for the first time in the 10+ years we've lived in our home, I had to draw the line. Based on Yelp reviews, I chose Bulwark. I called and spoke to a pleasant person and, within two days, Nick from Bulwark was out here right on time. He thoroughly treated the inside and outside of our home, removing and replacing electric outlet face plates to do so. He had explained what he'd do and how it would be effective. After he finished, he showed me where the problem areas were, how he dealt with those problems, what to expect, and what specific areas to point out to the technician that would do the next treatment. He was professional and congenial. The roaches I've seen since the treatment have been dead and they've been outside. I wholeheartedly recommend Bulwark Exterminating to anyone in need of this type of service. read more

I just had my termite renewal inspection today and was very impressed (again). The technician, Jason, was polite and professional. He answered all of my silly termite questions with a smile. This is why I've been a Bulwark customer for almost 10 years: customer service is top notch, friendly technicians, and best of all... no bugs. Keep up the good work Jason! read more

We've been with Bulwark for over a year now and just renewed our contract. Great company, flawless customer service. Seriously, they pick up their calls within a few rings and the rep is always very professional and helpful. They also care enough to follow a few days later up in asking how the service went. Our old technician was great and the new one for our new house, James Holman is even better. He was friendly, on time and definitely knows his stuff. Since we've been with Bulwark, I've not seen a single scorpion or fly in our yard or house, well worth every penny, especially when you have young kids. Keep up the good work. read more

Tyler J. is a great tech...he is very courteous and thorough....we feal in good hands with Tyler/ Lynn C Scottsdale AZ read more