Darin came out for a spot check but me about doing the whole house because I hadn't done it since 2011 checks every year he was very everything to me about the treatment process and due to the rain today we're gonna start it next week. I have used them for probably a couple decades very professional. I'm very pleased their employees and their work. The price for getting that is very reasonable. It's good for five years so I will be Warranty in for another five years. read more

I am writing this review on behalf of my mom. She experienced multiple problems with Action Termite & Pest Control and in turn, we will probably be taking our business elsewhere next year. Monday: Mom calls to set up her yearly termite inspection appointment. She is forced to deal with AI only. She gets through it and has an appointment for Wednesday between 8am - 11am. Tuesday: Mom calls again to confirm the appointment, as she is not sure if AI got everything correct. Mom speaks to a person, and they confirm the Wednesday appointment for between 8am - 11am. This same day, they are already emailing her an invoice - once at 3:09pm and again at 5:03pm (even though her service isn't until tomorrow). Wednesday: Around 10am, she discovers that THEY HAVE ALREADY CHARGED HER CREDIT CARD AN HOUR EARLIER, AND THEY HAVEN'T EVEN BEEN TO HER HOUSE YET! She immediately calls regarding this UNAUTHORIZED CHARGE, is forced to deal with AI again, and must leave a message. Around 10:45am, the tech calls and states she is on his schedule for the end of the day! She said that is not when her appointment was scheduled for, and she also tells him that her credit card has already been charged for the service. He apologizes and proceeds to get to her house within 30 minutes. Tech (Anthony) is super-nice and performs a thorough inspection. Right after the inspection, they proceed to email her another invoice with an amount due - even though her card has ALREADY BEEN CHARGED. Mom did receive a phone call from the office after the tech left, apologizing for the problems. Both the tech and the office kept blaming AI for all the problems. Maybe rethink using AI, instead of employing a person who could use a job. Because instead, you will be losing the money when you lose the customers. read more

My technician Bill Kingsfield was outstanding. Bill came out and took care of some termites. He explained in detail what he would be doing. He was prompt on arriving and service was fast. Thank you Bill and Action termite/pest control. Will continue to use your service. read more

Grant came out and was very knowledgeable. He answered my questions and offered some advice. Overall, Grant was very professional very amicable and took his time and was careful to explain everything. Five stars for him. read more

Bill K. came out from Action Termite treatment to do a real estate barrier treatment. I had an inspection done and no termites however living in AZ I think it's a good home protection service to have. Bill was professional, polite and provided a great service. He explained the trenching and why and they put the dirt and rocks back afterwords. Advised me to not let my dog outside for a hour after the treatment. Thank you kindly! Great company to work with! read more

Great service! Very friendly tech! I'm happy with my choice to go with Action Pest control!

Excellent work by Carl today. He was very pleasant and professional and on time. I would recommend him.

Bill was friendly, knowledgeable, prompt, and accommodating. He made me confident in the process and satisfied in selecting Action for my house's needs. His interaction and work today will make me a customer for decades to come. Thanks Bill K.! read more

very thorough. Friendly and efficient. Spent a lot of time.Appreciated Josh's attention to detail.

It's been a while since we had anyone check the exterior for evidence of live termite activty. Happily, there is none. I don't get around like I used to, so I'm glad Blake had the time to come out and check this for us. Action Termite is a great company and I'm glad we found them. We will be setting up a new 3-year service agreement when this one expires. Best value. Thanks! read more

David is on time, friendly, efficient and professional. We request him to provide our pest control services.

Front office just switched to an AI system, with no human to answer the phone. To make any changes to the account, you must leave a message with "SARAH" and someone will call you back. This is UNACCEPTABLE customer service and I will never do business with this company ever again. I expect that Action Pest will lose many customers due to this, just to save a few bucks. read more

This company has been nothing but unprofessional. My technician, Ben, promised a 48-hour follow-up after setting traps but didn't return for nearly three weeks. When he finally showed up, the traps contained decomposing, maggot-ridden rats. He came out one more time, set sticky traps, and then I got bumped from his schedule for a scheduled 1 week follow-up. When another rat got caught and was still alive, I had to remove and dispatch it myself because Ben ignored my message. He tried to reschedule with me, then, he stopped responding altogether. Completely unacceptable communication. This company does not care about its smaller clients or basic follow-through -- avoid them. read more

The two technicians were on time, friendly and efficient. They completed the termite treatment within the estimated time. AJ took time to answer my questions and concerns. They left the property in neat condition. read more

CUSTOMER BEWARE ...ACTION TERMITE & PEST...Rodent control... R I P O F F !! $468.00 initial cost plus $79.00 pest control. plus $99.00 a month, MUST buy a package to get rodent treatment. After 2 months they told me $468.00 was just for DROPPING OFF bait boxes and bait. This company takes advantage of your situation! Prior to this, I maintained pest control every 3 months. NO RODENTS EVER SEEN DEAD OR ALIVE. They said after rodents take bait it will take 3 days to kill them. It has been more than 2 months and nothing, no rodents' dead. I cancelled my agreement! They came to pick up bait boxes. You don't even get to keep bait boxes FOR $468.00. At Amazon, you can buy same rodent bait boxes for $74.00 for set of four, PLUS BAIT. Amazon also has other options! Don't waste your money with them, they take advantage of the situation. Do your research and buy from Amazon! 27 years living here in AZ, never had a problem, didn't realize AZ had native rodents or that they were a problem; never have had rodents inside the home. I cover my outdoor furniture in our "winter" months for protection and leave cushions on furniture. When I removed furniture coverings to clean furniture and cushions, I found some droppings on the cushions (Action Pest Control said it was rats). For backyard snake prevention, we have "chicken wire" covering drainage openings and around gate opening because I had pets. I am sure if I didn't have that snake deterrent, snakes would have captured any rodents. read more

appointment was scheduled between 11AM and 1 PM. I waited till 1.20 PM. He did not show up. He did not call.

Johnny Estrada Johnny was very professional and took the time to answer all of our questions. He was also super considerate of our dogs who can be a pain and he was very easy to work with. We love Johnny. read more

We had a service call on a termite issue at a recently purchased property. My technician was personable, professional, and obviously knew his business, arriving within the time window. He answered my questions and spotted issues I was not aware of, and expanded the area to be treated. An excellent service call. read more

The people that come out for the most part are nice. But when it comes to billing. They quote one thing and then raise the price. They tell me that they sent an email out about the price increase but not only do I never get it but others that use the service do not receive this email either. Last August they gave me a credit. This May when I called up I spoke with Irene who could not care less if I canceled. I would not recommend Action. The Customer service is piss poor. When I spoke to Andrea she said a ton of customers are not getting the notice either. Andra apologized for the inconvenience. They did refund the $8.00 but as a whole I would highly recommend going somewhere else read more

WORST COMPANY EVER! DO NOT USE! We had Action conduct an inspection on the house that my mom was interested in buying. The guy that came out found only ONE tube. We weighed the pros and cons of the house and ultimately decided to buy it thinking that one tube was not significant. Once she closed on the house we hired a different company to come out and do a termite treatment. They found evidence of termites in TWENTY FOUR places, all around the house inside and out! The guy even showed me holes in the walls of the bedrooms where the termites had been coming through. He called the infestation "a doozy of an infestation" and said that he would even rate it moderate to severe! We are baffled how these could have all gone unnoticed by Action Termite Co. Now my mom has to live in a home that is completely infested with termites, and who knows how much damage has been caused in the walls. It's unbelievably unfair, and I blame it all on Action for ruining this new home for all of us. She would have never had bought it had we known the extent of the infestation. We feel totally misled and we've all been losing sleep over it. SHAME ON YOU, ACTION TERMITE CO! read more

Great Service! Came in a timely manner. Great Tech, Rachelle! Answered my questions and explained well!

Last year, we noticed termite tubes on a pre-purchase inspection and asked the seller to address the issue. They hired Action Termite & Pest Control, who confirmed the presence of subterranean termites and treated the structure. We bought the property and one year later the termite tubes are back. We tried to have Action come out to quote for another treatment and they ghosted us and never showed up for their scheduled appointment. We got quotes and treatment plans from three other pest control companies and all three said the surface treatment that Action performed was useless for subterranean termites since they never come to the surface. All three proposed drilling and trenching around the outside of the property in order to inject the pesticide into the soil where the colony lives, and after doing more research we learned this is the recommended approach for subterranean termites. Not only was Action's treatment ineffective, but they charged the seller $600 for it. The other pest control company we hired to do the job properly is only charging us $80 more and is including a 3-year warranty. read more

ACTION Termite & Pest Control - Pest Control Near Me - Phoenix, Arizona

There aren't many businesses I'll give 5 stars. Action, and more specifically Bill Kingsfield with Action is that guy! The whole process from the estimate to the service felt very professional, knowledgeable and like they really cared about taking care of me and my home! They were the most reasonably priced, offered the best warranty for their services and when it came down to the service, left me knowing that I had chosen the right company. They are also one of the only companies that offered to allow me to make multiple payments. That was huge for me in this economy! Now back to Bill! He called me prior to showing up to let me know he was on his way. He was well spoken and very friendly. When he showed up (on the Easter weekend by the way!) he was in uniform, in a clearly marked company vehicle and thoroughly explained the entire process. Inside my home, he was great with my dogs and wore shoe covers which showed a lot of respect and consideration for my home. He took the time to look at the locations of both showers, sink area to determine the best way to treat the active termites and explained how he would treat the area. When he was finished, he took me through all the areas he treated to show me how he had patched all the drill holes and had put things back the way they were. It was at this point he earned his 5th star. Due to the holiday weekend and the office being closed, Bill put notes into the system notifying the office that I'd be making my first of two payments on Monday! He eased my mind concerning the processing of the payment, cleaned up his work area and left my family and I knowing that our home was treated properly and professionally. Thank you Bill, if we need pest control services in the future, we will be asking for you! read more

We are very happy with their termite sistem . Their people are very nice and professional

Codie was very personable. He explained what he was doing throughout the termite inspection. He was kind to answer my questions. Great customer service. read more

Had the home inspected for termites and was given a clear with no termites. We put the house on the market a few months later, and the home inspection company offered a termite inspection. They find a piece of wood that we used to move a shed, which my landscapers had brought with them. They say they see old signs of termite tubing in this 3x5 piece of wood, and now the entire house needs to be treated for $600. It's easy cash & they scare a first-time home buyer into getting. I don't trust them, and I believe it's a kickback partnership with the home inspectors! (Just my opinion) read more

I have been using this company for almost 5 years now, I think. Always great service. Sean came out to treat my home today with the 5 year plan! He arrived on time, took care of the service with the treatment, asked me if I had any questions, and made sure to put everything (I have some rock landscaping) back into place before he left. I appreciate ACTION and you will too. I recommend them! read more

This is a new contract for pest control, so not certain as a result, just yet. However, based on the professionalism, when establishing the account, and during the service call itself I just received today, I'm quite hopeful that this is reflective of the quality of their product and service overall. Brandon was on time, respectful, and did a complete and thorough spray and coverage of the inside and out. I don't know yet on the effectiveness so will keep everybody posted, but again I'm optimistic based so far I. The attention to detail. read more

Josh, our regular technician, has been reliable and very helpful. I was disappointed to have a new person who came earlier than the appointment time, when I couldn't be there. He wasn't able to spray the garage area, where pests often start. I called to let them know I was not satisfied. The company respected my concerns and sent Josh out to finish the job by spraying my garage. I hope they will continue to provide excellent service. read more

Rachelle provided our monthly service this time. She was so quick and efficient. She went above and beyond and closed our garage, placed our recycle bin back in the backyard and closed and locked our side gate. Thank you so much! She deserves a raise. read more

Diego Ángulo Was respectful of our home he responded quickly and was patient. He also let me know about the problem areas around the property read more

Service was quick and friendly. Reliably show up during scheduled times and offer great advice. We've been using them for years now and they never disappoint. read more

The sales rep (who we did not buy from) somehow scheduled us for recurring sprays (even though we did not sign a doc) and then proceeded to try to come to our house to spray. Said we signed up for monthly sprays(billed for 3 months at a time). Never happened. read more

Technicians were very efficient did a great job and we're very pleasant and professional. I would recommend this business highly to anyone.

I was out of town when Sean Ady came to do a termite treatment. He let me know when he was at the house, and when he was finished with the treatment. I don't know if the treatment is going to get rid of the termites or not, so can't review that. read more

*******action termite and pest control is the best, hands down!! they treated my property for some time and no more scropions !!********* read more

We just had our 1 year annual termite inspection. Serviced by Bill Kingsfield, who had serviced us last year , when we first signed on with Action, as the previous company was not doing a good job. He does a fantastic job and is so friendly and was right on time. This was the best decision to switch to Action, and very highly recommend them. read more

I have been with Action Pest Control for a few years, their prices are fair and the service is excellent. They advise you when they're on their way, the techs are very good. read more

top shelf inspector and work. covered all the bases for the inspection. this is our annual inspection. thank you.

Giving 5 stars for the customer service. I did not sign up for their treatment plan but did go through a free inspection with Roy. He was very friendly, on time, willing to educate and answer my questions. Pricing was quoted about $500 with one-year warranty or 5 years of $790 with warranty. There was a 3-year plan also, dont remember the price. I learned that our HOA does cover termite treatments otherwise, I'd have signed up with Roy. He was not pushy with the deal and gave great advice. Would reach out for future if needed! read more