Angel was awesome, five stars and beyond!!! I'm a very particular customer, and she made the kitchen do everything perfect.

A fairly average experience at happy hour here. Boneless wings were alright but too much sauce for my liking. Also had a chicken sandwich which was a bit greasy and heavy. Prices are pretty reasonable and service is friendly. Plenty of TVs for sports and such if you're here for a game. read more

Buffalo Wing Factory - 6 Boneless wings - American Near Me - Reston, Virginia

I came in for lunch with a colleague who highly recommended this spot. If I'm being honest, when he said get the chicken fingers, I was expecting chicken tenders... I am glad that I was wrong. I had the 3 chicken fingers with curly fries, and asked for a hot sauce and ranch to go with it. Each chicken finger was enormous! I ended up only eating one and maybe a third of another while I was there and took the rest home. The chicken was juicy and the breaded part was really good. The fries were perfectly made because I love crispy but soft on the inside fries. Service was great, food came out pretty quickly, and the prices are reasonable. I would highly recommend this spot when you're craving some good chicken! Seems like a fun casual spot to catch a game or quick meal. read more

Buffalo Wing Factory - 3 3-FINGERS AND FRIES - American Near Me - Reston, Virginia

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Cute ambiance And atmosphere but The wings are trash ... wouldn't recommend .......... Waitress was prompt and helpful. read more

Buffalo Wing Factory - $14.99 for 5 wings and crinkle fries - American Near Me - Reston, Virginia

So I drove to this shopping plaza because I wanted and had every intention of getting Jersey Mike's but then became curious about the Buffalo Wing Factory after seeing it as soon as I entered the parking lot and decided to give them a try. I searched their menu and saw that they have BATTERED chicken tenders (bc those are really hard to find and a favorite of mine) and COOL RANCH mozzarella sticks and I needed to look no further on what I was ordering because those two were it. I placed the order for carry out and it took about 15 -20 minutes for it to be ready. The employees were awesome as there was someone ahead of me in line and another employee came up to me so I wouldn't have to wait. The order was ready for me and it smelled amazing (yes I could smell it through the bag lol). I tried a cool ranch mozzarella stick in the car and it had just the right amount of cool ranch seasoning and was pretty yummy overall. My hopes for the battered tenders were high because of how good the mozzarella sticks were in addition to just how dang good the tenders looked .... SIGH , but I was let down: while the tenders were HUGE and all chicken breast ... they absolutely lacked flavor and I'm talking about they needed the basics such as salt. Dipping them in ranch made them better, however, they were unfortunately still mediocre at best. The inside of the restaurant had a large bar with lots of tvs so there's a possibility I may come back to give the bone in wings a try while sitting at the bar with a beer and watching sports, but we will see. read more

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The ambiance, service, and prices are all stand out features of this establishment. Unfortunately, the wings are consistently overcooked to a fault; lack flavor or proper seasoning; have either too little or way too much sauce (drowning in it); are hard and crusty; and vary between mildly disappointing to nightmare fuel. Come for a good time (hanging out), but not much else. read more

Buffalo Wing Factory - American Near Me - Reston, Virginia

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BWF definitely fulfilled my wing craving! We started with the loaded crinkle fries and each got 10 wings. The waitress offered to split the sauces for our orders which was nice. I really enjoyed the spicy honey mustard but would not get the spicy honey bbq again. The loaded fries were good but I think we will try a happy hour app or just adding the fries as a nest for the wings next time, it was ultimately too much food for us. read more

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I'm a regular at the factory and boy do I love it here, the wings are fantastic and the people friendly. The Peruvian verde and Lava Ranch are the best, go for those! The torrid zone is very spicy, watch out! Unless you love the heat ;) Maybe you'll conquer the infamous Flatliner challenge! I'd love to see it! read more

Alyssa took great care of us today. We visit often, and this was the best service we've experienced so far. We don't usually sit at the high tops, we typically dine in the main dining room, but we're glad we did today. She was knowledgeable, friendly, and makes an excellent margarita! read more

Great wings, great bartender Alyssa! Drinks are great! And this place has the best bar service!

Went there to watch a UVA basketball game and discovered they did not subscribe to the ACC Network. With about 20 TVs and UVA and VaTech both being in the ACC, you'd think they would pay for the channel. I'm sure they would attract enough business that it would pay for itself. We won't be going back. read more

Fire hour is a great deal. The pizzas are fantastic and the sandwiches are solid. One piece of advice is to not put the extra crispy batter on the cauliflower bites. Most people don't order those to get a heartclogging bowl of breading. Service is friendly and quick. Good place to watch a game (or The Olympics) for sure. read more

waited 10min at the bar. Bartender was talking to and showing people her tattoos rather than serving customers. I walked out. read more

We had a Friday date night at Buffalo Wing Factory. They recently redid the inside of the restaurant, which looks nice! Don't be deterred though from the minimal curb appeal outside. We ordered four different types of wings. The Sweet Firecracker and Spicy Ranch traditional were EXCELLENT. Great flavors, wings were big, and lots of sauce. We also ordered teriyaki and honey barbecue boneless wings. They were small and slightly overcooked with a LOT of breading. Our server was friendly and checked in on us regularly. I would definitely have our server again! read more

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the gentleman at the front who's name was Derrick was very helpful on guiding me through my order and the food arrived on time and very organized read more

Went here to watch a football game and satisfy a craving for wings. The buffalo wings were top notch. I wish I was local (was in town for work) so I could frequent here more often! read more

Service was extremely good and fast!!! The managers where on point told them we was new here and was welcoming and made sure our waitress knew that as well. She as well was friendly and on point Adora thank you!!sooo many options and the portions where a good size.. if u want to watch the game this is the spot!! Lot of big screen TVs.. way better then Buffalo Wild Wings. I did take pictures but we already dug in.. pictures doesn't give the food justice.. ohh and the icetea was on point freshly made. We both got to go cups. By the way they have the good crushed ice! Happy hour and Fire Hour!! Looks like place to come for drinks!! read more

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The service and food are always consistent. We always feel welcome. The wings are always freshly cooked! read more

Buffalo Wing Factory - Delicious and crispy chicken wings - American Near Me - Reston, Virginia

Great service! The bartender, Aidan, was awesome!!!!! Super friendly and makes great drinks!

The Lava Ranch Wings were amazing! Our server named Aidan was so helpful and sweet. I would definitely recommend his service to everyone! Thank you again! read more

Went here to watch the pacers knicks game 4 and it was awesome! great wings and our server Aidan did a great job with us all night! Will definitely be back! read more

Food was good and served quickly. Fun relaxing atmosphere. Manager recognizes you and your drinks read more

This was my first time eating at Buffalo wing factory since I usually go to wingstop for my wings. The service was was amazing! The servers and manager seem to all have a great casual vibe going on. My girl Alexandra (based on the receipt, but she is a young, slender black woman) HOOKED US UP! I had no idea what flavor to get for wings and what type of apps to get since we didn't want to get to full on apps. She recommended the following and let me tell you, you can't go wrong: small Nachos Bourbon Curly fries wing flavors Spicy Parm Garlic, Sweet firecracker, lemon pepper and Spicy Ranch fried oreos My hubby and I enjoyed all of them but our top is firecracker and Spicy parm. Don't skip the oreos! Also the beer selection was nice along with their happy hour specials. The Narragansett is a great lager! Overall, we will definitely be coming back because the vibes, food, and service were great, especially on a Friday. read more

Best buffalo wings in Northern Virginia! This has been a staple of a sports pub since we moved to the area! The flavors of the wings, great service and awesome beer selection is perfect! We make a point of getting out here as often as we can! Stop in if you are in the area, or if you're looking for great wings. read more

Buffalo Wing Factory - beer and a menu - American Near Me - Reston, Virginia

With an updated interior, plenty of televisions to watch the games, friendly servers and an excellent manager, Buffalo Wing Factory is our favorite neighborhood sports bar. The wings and burgers are awesome. Great selection of beers or enjoy an Orange Crush or Buffalo Mary! read more

Mediocre, lackluster and disappointing about sums it up. This place is about as generic as it gets. It lacked any character in its vibe and the staff seemed to be off in la la land. It wasn't the worst experience I've had, but it didn't exactly leave a good taste in my mouth either. The wings were slightly dry and the sauces were just ok. Hardly the quality you'd expect from a place that supposedly specializes in chicken wings. EDIT: I'm being told that they are renovating this location and I am interested in seeing if the update adds to the overall experience being better. Will probably check it out again. read more

Buffalo Wing Factory - American Near Me - Reston, Virginia

not only were the wings hot and fresh but our waiter nas made sure to take care of all our needs while we were dining real high light of the night read more

I keep trying and I keep being disappointed. I went to try something other than the wings. My son ordered chicken fingers. You can see what they looked like in the photos. Hot mess. We did order curly fries and fried Oreos. Both were good. The service was good too, but after giving them a second chance, we are really done here. read more

Buffalo Wing Factory - Chicken Fingers - American Near Me - Reston, Virginia

I missed wing wednesday so I decided to make it up on wing thursday....I felt like wings. Last time here I was ignored. I thought, let's try again. Close to home, cold brews, good quality wings...so I'm at the bar at almost 5. I am greeted by Chrissy, outgoing and friendly bartender. I order a Yuengling on tap and look at the menu. I'm feeling like some heat. My beer arrives and I order 5 peruvian verde and 5 sweet and smoky BBQ. The beer is gone now and I order another. Service has seriously improved. Everyone is easy to chat with and nice. My wings arrive and I dig in. The peruvian verde are ok, BBQ ones are tip top. The second beer arrives (right on time). Spicy and sweet BBQ fit the craving. I'm finished and out the door. The only complaint is the floor throughout. Sticky like glue. Check it out for some good wings and fresh brews. read more

I have been going to BWF for over 20 years(ashburn location) and I have always had such a pleasant and enjoyable experience. Not a single thing to complain about over all these years. However, I ordered delivery from the RESTON location recently....BIGGEST MISTAKE!!!!!! Not only will I never order delivery from them again, but I will make sure to let my friends and family know about my horrific experience. After I placed my order online, it was immediately accepted by the restaurant and they "began preparing my food" as the app would say. About 60 seconds later I realized that I made a mistake on one of my sauce choices and called BWF to switch it out. (Mind you this sauce was an add on sauce and one I had already paid for.) The girl who answered the phone immediately told me there was nothing she could do about it and that I was shit out of luck. I reiterated to her I had already paid for the sauce (I wanted Ranch) and was just asking for a change, not an add on. She then began to argue with me about how inconvenient this was for her and her team and that she's just simply unable to do anything about this and proceeds to hang up on me. (Keep in mind it's only been about 4 MAYYYYBE 5 minutes total since my order has been placed). So I called back. I got the same girl on the phone as before and asked her this time if I was able to start a new order and just pay the whopping $2 to order another Ranch sauce. She proceeded to tell me I wasn't able to do that either. I asked her why and she immediately placed me on hold without answering me. I held for about 3 minutes and the Manager came on the line "Hi! No one is going or able to help you because your orders already been picked up! Thanks!" I knew for a fact my order hadn't been picked up. It had only been a few minutes since they started cooking!!!! I called my delivery driver to make sure it hadn't been picked up and he confirmed that he hadn't even arrived to the restaurant but would let me know when he had it. (He ended up having to wait there because once he'd arrived about 10 minutes after I got off the phone with BWF, my order still wasn't ready.) After the delivery driver confirmed it was still there and being prepared, I tried one more time calling to ask them to switch out my sauce to Ranch instead. I also informed them that I was aware my driver didn't have my meal in his possession.The girl from BWF sort of chuckled and said "yeah ok whatever we'll take care of it!" and proceeded to hang up again. So I gave up. My order arrives and I'm so excited:) Low and behold, not only did they not honor my request to trade the sauce but had switched out every sauce I ordered with blue cheese. I received one tiny ramekin of Ranch that was barely filled 1/4 of the way. Guess you got the last laugh BWF! Not only was this extraordinarily spiteful to do, but it's also immature and quite frankly it's unbelievable. ALL OF THIS OVER A SINGLE RAMEKIN OF RANCH SAUCE ... THAT I HAD ALREADY PAID FOR!!!!! I am not sure why this employee and manager felt the need to take it as far as they did. But word to the wise, DO NOT GO THERE. If that's what they did to my food over sauce, I wouldn't dare wonder what they would do if the "inconvenience" was any greater than that. read more

Buffalo Wing Factory - Chicken Fingers & Fries - American Near Me - Reston, Virginia

Love this place has been ordering from here since 1998. . .love the chicken fingers and buffalo bone in wings...delicious. Everytime I have a party or get together, I order my wings and chicken fingers. read more

Good food and atmosphere Was traveling on business and stumbled upon this one and returned one more time Good stuff better than the chain wing joints read more

My first time here since the renovation that removed the jukebox and videogames. I come here for the amazing sauces. The boneless wings are the best bang for your buck when not doing all-you-can-eat. A ten-wing serving is split into two five-wing baskets, each of which can have unique sauces. When you order all-you-can-eat, you can even swap out boneless for traditional and can select different wing sauces for each five-wing basket. If you're going to try lots of sauces on all-you-can-eat I recommend traditional wings since there's less meat and more sauce. The all-you-can-eat is far more expensive than I thought. If ordering boneless wings, two servings (twenty pieces) is cheaper than all-you-can-eat and is more than enough food. The break-even point with all-you-can-eat is three servings (a total of thirty wings in six baskets). Unless you are really hungry, get the traditional wings. Each serving is two five-wing baskets. The traditional wings are much larger than most other stores and the boneless wings, A.K.A "tenders," are massive. Alcohol is less expensive than most in this area and the signature cocktails are excellent. read more

I am not one to write reviews, but I owe this place one. As a neighbor, I am a default regular. You might even call me furniture since you can expect I'll sit in the same spot every time - if my chair is available. I have been coming here for several years. To start, a disclaimer: There have been times I chose to come less frequently & went elsewhere for better service, food, prices, whatever. But, I'd always pop back in every few months, mostly because it is the only real option in walking distance. Now, I pop in a few times a week! Here's why: 1. Renovations aside, the service has greatly improved. I usually sit in the bar area. While none are bad (anymore), my favorite bartender is Austin. He is pleasantly conversational. Down to earth & relatable, he offers more than small talk without being too much - which is a hard balance to find, especially around this area. Recently, he's even offered to hold my newborn so I could eat my tacos with both hands! A true class act. 2. If the kitchen makes any kind of mistake, then they will go the extra mile to make it right. For example, I recently ordered nachos with queso on the side. The queso came on top. The server alerted me of the mistake immediately, rather than waiting for me to say something. While they prepared the correct order, they let me enjoy the first one and then sent me home with a second one, with the queso on the side. :) 3. Yes, prices have increased, but that's everywhere. While I still try to avoid paying full price, I sometimes splurge for a full order of wings because they are simply much better and meatier than other places. However, I usually stick to the specials. Now that they have $1 wing Wednesdays, I will wait until Wednesdays to order my wings. There are very few times when there aren't any specials. I rarely can make it for Fire Hour (2-4 weekdays), but those prices are truly unbeatable. The Happy Hour prices are also great deals, and there are many delicous options. Even though one of my faves is not on the menu anymore, they're still more than happy to make me the retired pair of Buffalo Chix Tacos (or the beef counterpart) upon request. Try it! Thank me later. 4.  They cook to order, so there is a wait time but nothing unrealistic for FRESH food. I highly encourage folks to try to dine in so they can eat the food immediately. I personally would not use Doordash or the like for ordering wings, because wings are not the same after sitting 15-20 minutes. That is true of anywhere, but I include it as some of the negative reviews are clearly "user error" to me rather than subpar service. read more

Buffalo Wing Factory has all the ingredients for perfection! Great Service, Kind Staff, Excellent Food, and Great Prices! Want to model perfect? Follow the working model of Buffalo Wing Factory in Reston, Virginia!! read more

Buffalo Wing Factory - Buffalo Wing Factory - American Near Me - Reston, Virginia

I went here today for lunch and had a wonderful experience. The server, Austin, was very professional and attentive. The chicken wings were excellent: perfectly sauced and cooked. The onion rings were also very crispy, just how I like it. The seating is comfortable, which is important to me since I am disabled. All in all, I would absolutely recommend this restaurant and plan to return in the future. read more

I ordered The fundito dip before and it was great, loved it. but most recently it's tasted burnt. I had no problems with their buffalo chicken dip but the fundito taste different each time. too spicy, then not spicy enough, then it's burnt. I'd say it's about 50/50 whether it's good or bad. order at your own risk read more

I ordered the kids boneless wings and curly fries.. super soggy & gross. The chicken were stringy and the fries were soggy from the amount of honey mustard they poured over it. I will never order from them again.. terrible first impression. read more

Buffalo Wing Factory - Curly Fries and Kids Boneless Wings - American Near Me - Reston, Virginia

Our family had a fantastic time at Buffalo Wing Factory in Reston. The wings were perfect-- we got the spicy ranch, Buffalo, and lemon pepper. We also got Buffalo Cobb salad and onion rings. My niece enjoyed her fried Oreo dessert. I can't confirm how it tasted because she wouldn't share it. Our server, Austin, was friendly and super attentive. He has great customer service and interpersonal skills. We're all looking forward to going back soon. read more

I'm giving 1 star for the one time this place was good. I ordered take out for NYE and it was amazing. As a vegan I was excited to get cauliflower "wings" from somewhere so close by. That first order...was incredible! The right amount of sauce, fries salted perfectly! I have ordered from here multiple times since hoping to catch that one good time again. It just gets worse and worse every time. We ordered food today for super bowl...the food was actually disgusting!!! First off the fried cauliflower is like the smallest little bits off a cauliflower...what a rip off, especially for the price. They also barely had any sauce on them, like one box actually had a squirt of sauce and that's it. The fries are soggy and have no salt. My parents eat meat and had the chicken wings, they said they were so dry they couldn't even eat them. We wasted so much money here tonight...never again! My advice is to go somewhere else! I'd rather drive all the way to Buffalo Wild Wings and just ask for extra sauce. This place is terrible. Oh and the second time I ordered, the girl in the front had to be the most rude staff I've encountered since moving to Reston 2 years ago. I mean the most rude of every single restaurant and store I've been to in this town. She was rude on the phone and rude when I picked up my phone. read more