we were seated immediately. service was good. The bread was stale, the caesar salad was average. The lasagna was great and they split it for us. read more

We had such a wonderful experience at Brio. Max our waiter was incredible! The ambience is absolutely beautiful--warm, inviting, and perfect for a relaxing meal. It really set the tone for such a great evening. A big part of what made our night so special was our waiter, Max. From the moment we sat down, he was incredibly kind, friendly, and attentive. Max truly went above and beyond to make sure everything about our meal was perfect. He checked in at just the right times, made great recommendations, and made us feel genuinely welcomed. Great food, beautiful atmosphere, and exceptional service from Max made this an amazing experience. We will definitely be back! read more

The Salmon Fresca was amazing with asparagus, sweet potatoes, red peppers, tomatoes, and spinach. The balsamic reduction was a wonderful accent. The restaurant can be a bit chilly so bring a sweater. The service was decent even though we were served our entree before our salads. The Valentine's Day special ($70 for 2) was a good value. read more

Brio Italian Grille - Caramel Mascarpone Cheesecake - Italian Near Me - Gilbert, Arizona

On the Saturday we visited their location wasn't overly busy, so we were able to be seated as soon as we arrived. Service went pretty smoothly; we received our drinks quickly along with some bread for the table. The appetizers were alright, the calamari dish was cooked just right & the sauces it came with were good, the spinach dip was basic, but we all liked the cheesy dipping bread like chips it came with. For our main courses, everyone really enjoyed the meal they picked out. Portions were decent & filling and no one had any complaints on how the food was cooked. There were six of us and in total I would say we were here for about an hour. The restaurant itself was clean, the chairs were comfortable, and staff/guests generally seemed to be in a good mood. read more

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Gorgeous restaurant with very quick service! Dalynne was friendly and gave great recommendations. Our favorite place to come during a shopping day at SanTan! read more

This was our first time trying Brio Italian Grille, and we decided to order takeout. Overall, it was disappointing given the price point and our expectations. The food was just okay. We ordered two pasta dishes, the Pasta Brio and the Chicken & Spinach Fettuccine, and neither stood out. The Chicken & Spinach Fettuccine was fairly bland, though that ended up being fine for the kids once we picked out the spinach. The Pasta Brio was more flavorful, but still nothing special. Portion sizes were also smaller than expected for the price. For a meal costing over $40, the bread that came with it was minimal, just a small piece of a loaf, barely enough for the two adults, with little left for the kids. Since the restaurant is about a 40-mile round trip for us, we don't see ourselves making the drive again. It just wasn't impressive enough to justify the cost or distance. We have Red White & Brew right down the street, which offers a delicious menu and bigger portion sizes at a similar price point. My two star rating is given in comparison to other Italian food I've had, this one just wasn't up there with others. read more

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Me and my boyfriend ate there and the food was good and the service was excellent. Thank you, Taylor G for your prompt and friendly service we will definitely be coming back. read more

Food was excellent. Great atmosphere. Very cozy booth. Service by Annabelle was excellent. Would absolutely return

The service was amazing! Annabelle was so great and made our evening! The food was so delicious too! read more

The 1 star was for the customer service and the atmosphere. Nice outdoor patio for dining and great variety on menu. The food was NOT GOOD! Brown lettuce in the salad with frozen overcooked salmon added as a protein. The spinach and artichoke dip was watery like soup and the Parmesan flatbread included tasted like cardboard. And the drinks.... DO NOT order the Peach Bellini! The blender does not break down the ice and you're just left with peach puree and big pieces of ice. I couldn't drink 1/2 of it! read more

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Matt, the server bartender courier to my rescue! I just recently had surgery and it was my first outing and I wanted to dine at Brio. I do love the food there and also the happy hour! I got a bit ahead of myself and did some shopping I was not supposed to hold heavy objects I was also a bit winded from all my walking that day. Matt was kind enough to have me drive my car to the restaurant and put in all my bags so I wouldn't have to journey to my car which was parked nearby. Dry Bar since I got my hair done too it was kind of a nice day for me to get out, but I think I pushed my limits. Thank you, Matt again for all your kindness. read more

Brio Italian Grille - Matt placed these bags in my car thank you again! - Italian Near Me - Gilbert, Arizona

Delicious food and great service by Taylor. Highly recommend shrimp and scallop risotto and salmon salad. 10/10

Came with my wife to try the Coastal dishes. Everything was great - service by Annabel was fantastic. Her demeanor and friendliness was exceptional. She made us feel very at ease. Needless to say, the Coastal menu was very enjoyable and delicious. read more

We are always looking for good food after we go to Saturday night church service. We enjoyed our time here. We arrived at at 5:45pm with no wait, but by 6:30 PM, they looked pretty busy. We've only been seated about one minute when Taylor came by and greeted us and said she would be our server. She offered to help us with the menu when she learned this was our first visit. We told her we had reviewed Yelp and knew what we wanted. We split a Caesar salad, I had the Caprese chicken dinner, which she said was one of her favorites and Don had the carbonara with sausage. We enjoyed both. Don's not sure he needs the egg on top, but it was fine. We would both get what we ordered again but also want try some new things as they have a great variety on their menu. The portion size was generous as we each are taking half of our meal home for lunch tomorrow. Our meals came out quickly and were hot. Loved the warm sourdough bread and especially the butter! Atmosphere was nice, music not too loud. Taylor took great care of us! We'll be back! read more

Brio Italian Grille - Caprese chicken - yum - Italian Near Me - Gilbert, Arizona

First timers at Brio at San Tan Mall. Our server Max was on it and so nice! Had a great experience on the patio enjoying the food and service. The food was amazing. We will definitely be back! read more

Brio Italian Grille - Pasta Brio - Italian Near Me - Gilbert, Arizona

Really enjoyed our recent visit to Brio! The food was delicious as always and our server, Jaedon, was attentive and friendly. Recommend the Chicken Caprese and the Pasta alla Vodka - Yummy!! read more

So let me start by saying I really want to give this place another chance....the food here was pretty good. I got the sausage rigatoni and it was delicious. The drinks are made VERY strong but still were decent. The atmosphere is nice. But the service was AWFUL To start it was a Monday around 6:15....and the restaurant did not har a lot of people....my mom and my husband came in asking the hostess if they were able to accommodate a party of 17 for my daughter's 18th bday dinner. The response from the hostess was "no" then just stared at her. Then said "wait are you serious? I have to ask the manager" So what restaurant would turn down 17 people like that??????? She was so incredibly rude. Finally she came back and agreed and we told her we would all be there at 7. When the rest of us got there at 7 I asked her if we could be seated outside (my daughter was wondering) and she rolls her eyes and says "I already have a table and outside is closed" it's fine if you don't have the staff to put us outside but it could do without the eye roll. When she seats us our waiter Joseph comes over and brings us water. I turned and asked "whenever you get a chance could I get lemons please? It's no rush at all" he rolled his eyes and walked away. And that was just the start Joseph the ENTIRE night rolled his eyes muttered curse words under his breath whenever we had the audacity to ask for something. I had to get up multiple times to get refills for our drinks at the bar because he couldn't be bothered to be asked. We saw our food ready to be served and it sat there for 15 minutes while Joseph was no where to be seen. When the food for the kids came it was cold (like inedible cold) and we had to ask some of it to be remade. The chef came out from the back and tried so hard to redeem our experience. He was so sweet and kept checking up on us. When Joseph finally reappeared he brought us our food and another lady came to help him with a tray and he cursed at her under his breath. When we asked for Parmesan he acted like we ruined his whole night At the end he said "I'll be by with your check...." then muttered "and the manager because f*cking..." then I didn't hear the rest because he ran off. The manager never came and honestly we just wanted to get out of there. The bill was over $500 for 17 of us which is crazy. We wouldn't mind if the service was better. Honestly the food was decent...maybe not worth the price...the sous chef was so sweet thought! Joseph and the hostess were awful and if my family and didn't laugh about this we would be more upset. It makes me sad that customer service is so awful now. If you don't like serving people then find another job. No one is making you do this job. read more

Brio Italian Grille - Italian Near Me - Gilbert, Arizona

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Food is tasty and the drinks are well made. The service was friendly and we did not have to wait long to be served. This place has a very pleasant atmosphere and there is outdoor seating. read more

One of the worst experiences I've had. The food wasn't that good, food was cold, and the service was colder... The waiter was rude, MIA, and cussing under his breath while punching in the orders. He was rude from the start so maybe a bad night, but still you work in costumer service. My husband who is very much a peace keeper almost stood up to tell the waiter to stop. To start he was very short with us. After placing our order the kids food came out and sat out for 10 min probably longer before anyone served us. We had to ask the other waiters if we can grab the food. Then they were happy to step in to serve us. After that incident, he was even more rude. Making rude comments and over all just unhappy. We are a big group I can understand being overwhelmed, but this was too far. Cussing under your breath when we are asking for a refill seems a bit much. And we were there to celebrate my nieces 18th birthday. Disappointing and would never go back As for food, in my opinion lacked flavor and was cold. Thankfully the chef was happy to help us get our hot food and was very kind, but still wasn't anything special. Best thing on the menu we got was the kids chicken parm. read more

Brio Italian Grille - Pasta alla Vodka - Italian Near Me - Gilbert, Arizona

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My daughter stated that she loves nice restaurants and didn't like other restaurants so I drive her here for Italian. I love Italian and decided that this would be something different than my usual place to go! I love the location , the energy here is refreshing with good vibes, and they have spacious seating! We both ordered (see photos) I totally forget, just that fast! Lol ‍ Our food was yummy but could've been a bit more in proportion honestly. The bread could've been warmer so that the butter melts on it, rather than looking like a clump of butter on bread! If you become a member, you will receive coupons and discounts to return. I love the coupons and honestly don't use them enough! I will start though! There's plenty of parking on location. Of course, I'd return as, this is a great place to go from my regular routine for a change up, from time to time! They have a fire happy hour on food which is when I'm usually here! I recommend going here for date night, girls/fellas night out, or even for family time! I've never seen staff in the door waiting to seat customers but, don't worry, they will come when they realize you're there to seat you! It's peaceful here! read more

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Matt is the best! Very attentive and always provides great service! I keep coming back here!

My friend and I enjoyed a nice sunny afternoon at lunch on the patio at Brio. Shelby was our server and she is friendly efficient and demonstrates good customer service. Could not ask for anything better for a girls lunch in the afternoon. read more

Service was good, food was sub-par at best. We had five different entrees and each person commented their's was flavorless and the sauces runny. Quite disappointed in the lack of pride coming out of the kitchen. I also wonder if this location is going belly-up since the server, who was good at his job, offered us three different promotions throughout the meal...a telltale sign of impending closure. read more

Good food great service! Adair was very pleasant and attentive One of our favorite restaurants read more

Music was very loud. There seems to be lack of training. I ordered the shrimp and scallop risotto, which was good but I asked 2 servers what type scallops they were. They didn't know so when I said sea or bay scallops, they both answered sea scallops. The rest of the tables food was very good. The spicy Bloody Mary's were bland with no garnish. Mimosa's were served in plastic flutes. My opinion is you were not prepared for the Mother's Day crowd. Good luck next time. read more

The service was amazing! Shelley helped us today & she was attentive, kind, and fast. She recommended adding lobster to my lobster bisque and it was absolutely delicious!! Of course also got my favorite, the beef carpaccio, and it was perfect as always. read more

We were lucky enough to have Shelley as our server today and our experience couldn't have been more fabulous! She offered great tips on joining the Brio Club and add-ons to our favorite meal that we didn't even know were options. Thanks to Shelley our Mother/ Daughter date was taken to the next level. Thank you! read more

Located in San Tan Village which is a nice place to wander and shop when weather is nice. Brio offers a nice wrap around patio with plenty of tables that are space nicely apart. The crowd seems to be a nice mix of younger folks and local couples who favorite this place. Parking can be a bit of a bother as it's largely on street with a couple of larger side lots that are a bit of a walk from this restaurant. The service started out pretty good as I was the only one seated on the side of the patio initially. I ordered a glass of wine to start only to be told 10 minutes later that they didn't have that wine anymore. When I ordered another glass of a different wine, my server looks skeptically at the menu as I don't think he knows the wine menu very well. They do offer five and 9 ounce pours, which is a nice touch. For an appetizer, I ordered the beef carpaccio and for my main course a market salad with salmon. The server brought out two orders of the carpaccio, seemed confused and took one order back into the restaurant only to emerge a minute later and tell me that I could have the second one as well! Well, who am I to complain? Unfortunately, the beef carpaccio looked a bit aged as rather than the bright red I'm used to. It was kind of a brownish gray. Over the top of it was some kind of sauce that tasted like a weak thousand island dressing. Not in the top half of carpaccio in terms of taste that I've ever had. The service staff was attentive, making sure my water glass stayed full. The salad was a bit of a disappointment. All the iceberg lettuce was brown around the edges, indicating it was older and had been sitting out for a while. It's a good size salad though, and the dressing is nice, Just not very visually appealing. My server then brought the check out to me and started to turn around and go back inside. I asked about any dessert and he quickly said "oh yeah" and pick the check back up and looked at me. I asked if he could bring me a dessert menu and get me a cup of coffee. He said "no coffee" the coffee machine was broken. So I said, "forget the dessert" and gave him my credit card. For the wine appetizer and entrée salad my total with taxes and tip was between $60 and $70. Not a great value for what I got. Don't think I'll go back when in that area as there's lots of other choices. But honestly, their specialty is pasta so your results may vary. read more

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We had a great lunch at Brio, and Max was our waiter. He was friendly, attentive, and very helpful throughout our meal. He made sure everything was just right and added to an overall enjoyable experience. We'll definitely be back! read more

Rats - I hate leaving negative reviews. I love the franchise and have dined in many other locations. I had lunch here and the whole experience was not great. We wanted to sit outside but then realized it was too windy so we asked to move inside and we hadn't yet ordered. That request was not met with someone wanting to accommodate their customer. The service was spotty (at best), the food was just edible and it didn't feel very inviting. Maybe I was there on an off day, I hope so! read more

Been looking for happy hour deals with a girlfriend and saw this place had one. It's everyday but you have to set in the bar away. Very cute Italian restaurant in San tan village. I definitely want to comeback and try dinner this fall on the patio (gorgeous French cafe style chairs). The happy hour wasn't incredible though. The drinks were good. The limoncello lemonade was my favorite and only $8. The calamari was over cooked and mid tier. We also got a flatbread margarita that wasn't much to rave about. The servers are sweet, very friendly and pretty much working the entire restaurant (2 servers). They offered suggestions and checked on us regularly, which we really appreciated. I will be back for dinner as this place is packed in the fall season. read more

Brio Italian Grille - Limoncello lemonade - Italian Near Me - Gilbert, Arizona

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Alicia was very very nice and a good waitress!!!! Chicken salad was amazing! Flatbread very good! We will be back read more

Brio Italian Grille - Chicken salad - Italian Near Me - Gilbert, Arizona

Been wanting to try this place for so long. We had walked passed it and it always smelled so good. Unfortunately, the food was not good at all. The prices were high so to get our food and be so unhappy with the quality was unfortunate. Would not recommend. read more

Melissa is always so helpful and nice We've been coming here for a bit - enjoy the food and the indoor and outdoor seating Great location in the mall read more

Alicia was amazing she recommended great food and great drinks!! Get so relaxing love the place A great ambience and made my Reunited mind blowing my finance A peach belini and we Are going he said he rubbing my Feet he hates feet so he is drunk love this place . Thanks Alicia for amazing service read more

First off -- amazing and quick service from the bartenders who worked on Friday (10/24) we sat in one of the bar booths - very comfortable and clean. Got an order of the calamari which had a nice addition of spicy from peppers. The only thing I would change about the dish is having the sauce on the side, it seemed like it was just thrown on the plate and it made the calamari soggy quickly. We also got the caprese salad which was so delish! Drinks (an old fashioned & tropical cosmo ) *not pictured but perfectly balanced. For entree we got the chicken limone with a cesar salad on the side, BEST CHICKEN EVER !! Juicy, enough cappers and the potato mash was so good. read more

Brio Italian Grille - Chicken Limone - Italian Near Me - Gilbert, Arizona

Food was amazing! Service not so good! Very disappointed. Once there specifically for my daughter's birthday. Told the waitress it was her birthday and she did absolutely nothing. We also had to wait a long time to get a drink and bread. We also asked for specific instructions on our meal and she told me it was not possible when it definitely was.. she wasn't the nicest waitress, let's put it that was..... read more

We took my parents here for Christmas Eve. We had reservations, and we were seated very close to our reservation time. The place was buzzing! We were seated against the back wall in a semi-circular booth. (For future reference I will request one of those booths, it's an easier way to chat with fellow dinner guests). It appeared that we had two servers, but one primary. This part was confusing, only because we only saw the one the entire time. I ordered a Bombay Safire gin martini, they didn't have that and I ended up with vodka, not the same but hey you can't serve what you don't have. Refills on soda and water were slow, I'm a thirsty diner, and the water glasses were way too small. In my opinion, there should be someone bussing tables and refilling waters, but take it for what it's worth I don't run the place. Appetizers and meals came out and we were delightfully surprised, as this was our first experience at this restaurant. Our expectations were a little low because the table next to us complained about cold food and sent it back. The flavor was spot on, the atmosphere was a bit loud for our liking, but we will be back maybe not for a Xmas Eve experience. The staff was working their backside off, no one was just milling around. I feel in today's day and age if you're putting in the work we will tip accordingly. Working on Christmas Eve is no fun, but the staff was smiling and doing their best to make a good experience for everyone. read more

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Hate to leave a 1 star, as you know, but this was absolutely irredeemable. The lettuce in my chopped salad was wilted AF, and the bolognese was an utter joke. Laughable. Embarrassing. Essentially hamburger helper on cheap overcooked pasta. Sent it back and left hungry, which was better than eating this slop. Thankfully they didn't charge us for that trash. The husband hated his Chicken Milanese but was too polite to send it back. I can't believe he was able to eat as much as he did. My niece and nephew couldn't eat their pasta either. I'm jealous they got McDonald's afterwards. Awful. Just awful. read more

Brio Italian Grille - DISGUSTING spaghetti "bolognese" - Italian Near Me - Gilbert, Arizona

This used to be my favorite date night restaurant. Loved their happy food and drinks. The waitresses don't deserve this as they are trying so hard. They are great. It's the cooks. It's the food. The last two times we have come the food has been undercooked or overcooked and inedible. It's so sad as we love the ambiance. We came on Christmas Eve & it was beyond horrible. Then and again tonight we had no choice but to send our food back, waiting an extra 30 min or more for new dishes. Tonight, however, when they re-did the dishes - the chef appeared and the second round was perfect and delicious. Night and day. He apologized for his new cooks. But this is the 3rd time I have ordered the shrimp and eggplant and it was undercooked - eggplant raw, coating light color and falling off, swimming in watery sauce with undercooked shrimp. It used to be consistently my fave dish. My husbands "medium" steak was cooked well done. Not a drop of pink. So I'm guessing Brio is having trouble with training & keeping chefs. Probably why so many of them closed. The inconsistency in the food quality has ruined our beloved Brio. I hope this changes but I think this restaurant will close soon as the others have because of the abundance of ooor, inexperienced cooks. read more

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