We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

Absolutely the worst company I've ever dealt with!…read more I hired this security company thinking I was protecting my home, but instead I got stress, wasted money, and zero accountability. The installer showed up late, seemed completely unprepared, and didn't even know how the system was supposed to work. Sensors were crooked and one camera works only sometimes. When I asked about it, I was told "that's how I was told to do it" and "most people think it's ok". The system went offline multiple times, including once while we were out of town. What's the point of paying for the services if it doesn't work when you need it most? Customer service is a joke. Calls go unanswered and when someone finally responds, they act like you are the problem. Every issue was blamed on my internet, my phone, or "user error," even though the system wasn't working rights from day one. How is it my fault when the app says that a camera is offline? What am I supposed to do but contact them. I pay them monthly for the service, so if something says it is not working then I think it's reasonable to say I can call them. What is not reasonable is for there to be no customer service when the system is malfunctioning. To make matters worse, I was locked into a contract and threatened with cancellation fees instead of offered real support or a fix. If you care about your safety, your money, or your sanity, stay far away from this company. I regret ever signing up. I thought I was doing good by going with a small company, but I should have called ADT, Vivint, or someone bigger.

I will start by saying that it was an amazing experience all around. Brandon came to our house in a…read moretimely manner. He is extremely knowledgeable, professional and all around a great gentleman. The customer service was incredible, after doing the installation he even downloaded the App to my iPad and configured it for my easy use. He went above and beyond my expectations, I highly recommend Avenger Security - Central Security for your home needs.

I meant to write a review the week of the install, but I wanted to see how things went before I…read moredid. So here I am now! So, this all started with a call to ADT. Yes, yes, I know they suck, but I wanted to get a baseline price from them before I started out on my own. I dont have a home phone, so I knew it would need to include the wireless portion. ADT sales people are high pressure and annoying. Besides the fact they dont know a thing about security systems. They only know sales. Anyway, they quoted me 65 a month and a required 2 years contract. I laughed.... I hung up. Next, I hit yelp and start asking around to friends. No friends had a security system installed but one and he is a DYI guy. So then I searched Yelp I found Central Security sitting quietly in the top 5 hits and figured I would give him a call. Brandon answered the phone. Nice guy. Laid back. And his website seemed to really convey his knowledge of security systems. He showed up the next day and got to work. My system was new, but the board wasn't compatible. No problem. He installed a new board for the system and updated the codes. Rerouted the system to call the monitoring company and I was done! I had some cat issues with the room sensor in the following days. Not his fault, they climb and such. Not only did he remove it and fill the wiring hole, but he also didn't charge me a thing. Only cost up front were the key fobs and wireless communication. Total per month, 30 bucks WITH wireless. No contract, just two months notice before cancelling. Great guy, excellent work. Glad to be supporting a local business instead of a mega crook like ADT. And for you girls out there, he is cute too :)

We had a bizarre beeping going on at the panel area, not the keypad. No one could tell us over the…read morephone what it was. We thought it was coming from the security system. So Clint from Smith Thompson came out and identified the cause of the beep - it was not their security system. But he got it to stop, and checked our system, changed batteries, tightened connections and got everything working well. Thank you Clint and Smith Thompson!

I was a customer for several years; paid my bill timely. I am moving and no longer need the…read moreservice. The box is beeping. I call and inquire how to stop the beeping. The tech texted me two photos. When I called with a question, he was rude, told me I was no longer a customer, and a tech call would cost $69. He instructed me to enter a box, unplug certain wires, etc. Are you kidding me? If this is how Smith Thompson treats former customers...look elsewhere! Note that they have five star reviews from years ago, but things have changed. Customer service is the name of the game and they don't practice it.

Beware of the lease agreements this company aggressively pushes. They are really tough to get out…read moreof and are not fully explained upfront! I compared their systems with others and found our company had overpaid by thousands in the long haul and when I attempted to end the lease it was impossible to do without getting an attorney involved. The owner was not as personable and talkative about helping us out with the equipment as she was when she sold us the system, and we have suspected some of the system was used, or at least refurbished. Be careful about entering into any agreements with this company!!!

The owner of this operation is a sweet and fast talker and can sell anything. She is good! For…read morethat reason, I find it important to state, I for one, do not find her program to be much different that a "time share" vacation package program. Her products are way over priced, you will pay extra for any service calls after the sale and she will talk you into a lease agreement program that will lock you end until death and you can not get out of it. If you do the multiplication of what you are finally paying for what she is selling, then you will be shocked. BEWARE!!!

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

Terrible experience with ADT…read more We moved into a house that already had ADT equipment, so we activated the existing system. I was told over the phone that we were paying month to month and could cancel, and I was never clearly told I was agreeing to a long-term contract. From the beginning, the system had errors and couldn't be properly armed. After multiple virtual appointments, changing batteries, and hours of troubleshooting, nothing worked. After about a month, I canceled. The representative never mentioned a cancellation fee during the entire call. A few days later, I received a $727 bill because ADT claimed I had agreed to a long-term contract. Eventually, an actual technician came out and fixed the original problem in about five minutes--after we had spent hours with virtual support. Now the $727 charge is still on the account, and I have to call again to fight it. Extremely poor communication, frustrating customer service, and ridiculous cancellation practices. Based on my experience, I would never recommend ADT. Get every contract term and cancellation fee in writing before signing up.

Bond's TV did an excellent job figuring out what we needed, where it should go, and installing…read moreeverything. My husband was thinking a certain type of equipment and David Bond explained options that were so much better. We had a difficult electrical placement in a few rooms and David was able to figure it all out to have a seamless installation. The crew to install was exceptional. Bond was timely, reliable, easy to work with, and came in on our budget. We did 4 TVs, sound system, media room, and several other items. All perfect position and installation. Thank you Bond TV for getting ups up and running beautifully.

Claudia was extremely helpful, friendly, and amazingly kind. I needed information on how to get an…read moreexternal antenna cable for a friend's TV. Sounds easy but not even the store where it was purchased could help. She jotted the info, spoke to the tech and called me back the next day. They found what he needed to my friends delight. She took it a step further and did an act of kindness I will never forget. THIS is the kind of place people want to go to. They didn't need to help me... remember they weren't fixing his TV. Definitely recommending this shop to everyone looking for repairs. Thank you Bond's and kudos!

Had a really weird thing happen to a laptop.....could not figure it out, even used AI to no…read moreavail....did a search for 'computer repair near me' and five locations came up.....called each of them and Liberty Hill Computer is the only one that answered the phone (a good business practice)....Leah was very personable and after I told her my tale, she said bring it in which I did around noon....the shop is very easy to find and a nice clean space.....Leah indicated that one of the techs or the owner would look at it and let me know there were other orders ahead of mine and at best, probably a next day turn around.....I got a call from Keith around 4:00 and he said he had it fixed and I could come and get it.....bill was $75....quite a bargain!....from a customer perspective, under promise and over deliver is always a winner.....

love everything about the place; they are honest and efficient. I've taken multiple…read morelaptops/desktops for problems and I've always been happy with the results. Joel runs a top notch place!

Chris and Dana have been excellent in communication and helping us with our needs. They provided…read moreexcellent service and a one stop shop for us when we built our new home. Highly recommend!

ACA Electronics did a lot of work for us during our home remodel. They set up our high-speed whole…read morehome network so that we have great internet throughout our house. My video-gamer sons love being able to play games with Gigabit speeds! We have received excellent education and support along the way. They made it so that all lights, ceiling fans, and thermostats in our home could be run through Alexa, an app, or on preset schedules. This has made my life as a mom so much easier. On school days, I have our whole house scheduled to "wake-up" at a certain time so that I don't have to go to each of my four kids' rooms to wake them. "Wake-up" turns lights on, ceiling fans off, and the thermostat up a little. And a simple "Hey Alexa, turn on bedtime" turns off all lights and turns on all ceiling fans throughout the house. And when I leave my 2 story home each morning, I do not go room to room turning off the lights behind my kids. I say "Hey Alexa, turn everything off!", and she does! ACA Electronics has been great over the past few years to offer continued support, and they do a really good job of explaining things in a way that I can understand. They also wall-mounted all of our TVs. In our great room they installed a MantleMount above our fireplace. It can be lowered to a comfortable eye-level height when sitting, but raises to above the mantle when not in use. It's really tight on the wall and a very beautiful addition to our home. Throughout the whole process ACA has been great. They gave me an itemized estimate, then gave me options without overselling. During the installation they communicated well and the follow through was excellent. They kept the house clean while they were working and the final clean up was excellent too. I highly recommend using ACA Electronics for all your Internet and audio needs!