We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

Absolutely the worst company I've ever dealt with!…read more I hired this security company thinking I was protecting my home, but instead I got stress, wasted money, and zero accountability. The installer showed up late, seemed completely unprepared, and didn't even know how the system was supposed to work. Sensors were crooked and one camera works only sometimes. When I asked about it, I was told "that's how I was told to do it" and "most people think it's ok". The system went offline multiple times, including once while we were out of town. What's the point of paying for the services if it doesn't work when you need it most? Customer service is a joke. Calls go unanswered and when someone finally responds, they act like you are the problem. Every issue was blamed on my internet, my phone, or "user error," even though the system wasn't working rights from day one. How is it my fault when the app says that a camera is offline? What am I supposed to do but contact them. I pay them monthly for the service, so if something says it is not working then I think it's reasonable to say I can call them. What is not reasonable is for there to be no customer service when the system is malfunctioning. To make matters worse, I was locked into a contract and threatened with cancellation fees instead of offered real support or a fix. If you care about your safety, your money, or your sanity, stay far away from this company. I regret ever signing up. I thought I was doing good by going with a small company, but I should have called ADT, Vivint, or someone bigger.

The control panel is lastly fitted and it looks fantastic on the wall. They came in time and did a…read moretidy job. The application is compatible with my phone, and all the sensors are configured. The house is a lot safer to-night.

I called this establishment yesterday morning to inquire about their services. The owner, Danny,…read moremet us at the property two hours later. It is now the next day at 11 o'clock in the morning and the system is being installed. That is amazing service! My installers name is Mike. He is kind, courteous, patient, and informative. I've asked him a lot of new user questions And he is very patient in answering. He provided me honest and educated answers. The price of the system is reasonable. Danny listened to our needs and did not sell us more than we needed. He provided us exactly what we needed! I am thankful to these gentlemen for providing safety to our home! I highly recommend this business to anyone needing home or business security and piece of mind.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

I'm updating my original review because, with the benefit of time and additional troubleshooting, I…read moreno longer believe it accurately reflects my overall experience. After the installation, we experienced ongoing audio and video issues, including intermittent black screens and audio dropouts. At the time, the problem was extremely frustrating because it persisted for months despite multiple attempts to resolve it. Looking back, I want to acknowledge that George put significant effort into helping us. In addition to mounting TVs, installing network outlets, running cables, and setting up our amplifier and speaker system, he spent time troubleshooting the issue both remotely and on-site. George's conclusion was that an existing HDMI cable that had been installed before his involvement might need to be replaced. We chose not to pursue that option at the time due to the additional cost, which would have been an unnecessary expense (a few hundred bucks). I decided to contact the vendor directly myself and eventually resolved the issue by changing settings recommended by the equipment manufacturer. Once those settings were adjusted, the audio and video problems disappeared. Because the problem was ultimately not caused by the installation work, I feel my original review was unfairly critical. While the troubleshooting process was frustrating for everyone involved, I appreciate George's professionalism, responsiveness, and the quality of the installation work he performed. I wanted to update my review to provide a more accurate and balanced assessment of my experience.

I was very happy with their service would recommend them to everyone. Love the details when it was…read moreinstalled and performance of the systems. Looking forward to sharing our sound effects!!

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

Technology Heroes did an excellent job hanging my sound bar and hiding the cords on my TV and other…read moredevices. Clean up afterwards, estimate very well, excellent work, and great customer service. I will definitely hire Technology Heroes again! Thank you for a job well done. I am very pleased! No, I am not a robot and did not get paid to post this review!

From the owner: Home Entertainment- Audio and Video - Surveillance - Security Systems! Awesome customer service…read moreevery time! We provide a wide array of AV services along with some of the best customer service in the industry.

Josh came into upgrade an existing whole property wireless system that was unreliable and…read moreproblematic to use. He was extremely professional, transparent, and communicative through the entire process. If you're a techie like me and want to get under the hood, he actually encourages it vs trying to build a walled garden only he can access or edit (like most of these companies do). I felt completely comfortable having him at the house all day with my family and did an excellent job with lots of care and attention to detail. The new setup is working extremely well and I wish I had given these guys a call sooner. Highly recommend.

Super professional, timely, communicative. I needed residential ethernet ran in the my house and…read morethe Wifi Wizards set me up. I think what also stood out to my beyond the typical service was the neatness and order which they ran cables. Can't always hide cables inside walls or attics, but the ones that are visible are pleasant and non obstructive to the view/look of their wall or siding.

Needed to get a 65" television mounted to my living room wall. Submitted my request well after…read morenormal business hours and got a response from Travis almost immediately. I was able to book his service within a few minutes for the same week. Loved the quick response time and how easy it was to schedule service. Travis arrived with a smile on his face and walked me through exactly what he was going to do to get our TV mounted. He marked off the demisions with electrical tape so I could visualize the mounted TV which was super helpful. Travis was in and out in under an hour and our TV looks great on the wall. Would highly recommend Travis and Austin TV Sales and Installation for anyone that is looking for impeccable service at a more than fair price from a super friendly guy. Two thumbs up!!

Excellent experience with Travis and his team at Austin TV Sales and Installation. He was patient…read morewith all my questions and took time to understand my project and ask for clarification before sending a quote. He even recommended a creative approach no one else suggested. Day of, his team arrived on time, kept me in the loop, and did a fantastic job on the installation. 10/10 experience!!