Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a…read morebunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work!

Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

It's been over 4 months working with them to fix my security cameras and a network upgrade. The…read moreowner is completely unresponsive. I don't think they are in business anymore.

Good guys, but I spent the time to go over exactly what I wanted to have done. We aligned on a…read morework date, then they called me on the work date and told me that they were not interested. Bad experience and a waste of time.

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

I have been using them since 2018. They responded immediately to my phone message for quotes,…read moreinstalling my system just a few days later. They were professional, knowledgeable and polite. They even swept up and vacuumed before they left. Mary and Jimmy have been patient with any and all the questions I had. I was so impressed I had them install a system in my shore house and AirBNB. They recommended things I had never thought of that made being an absentee owner so easy. The cameras are exceptional and even caught a thief. Being a former LEO and in Security, I am impressed with their top of the line equipment and the monitoring company is fast! I highly recommend this company.

We hired AV Automation for a full package in our new construction home; full-house wiring for AV,…read morenetworking, security camera's, low voltage wiring, smart home, etc. Thomas was initially good to work with, things seemed to go fairly well during construction, but then started having problems with some of their staff. Once the house was finished and it came to finishing the TV, AV, networking programming, they dragged us along for a few months, repeatedly not showing up when scheduled and then disappeared on us, stopped responding to emails, phone calls and texts, leaving us stuck after we moved in - after we paid in full. We eventually had to find another provider to fix and finish the project, out of pocket.

Aaron and Daryl and the rest of the team are the BEST!! My wife and I were finalizing a year long…read moreremodel process on our home and forgot to spend sufficient time on our AV needs. We contacted AV Automation and told them we wanted the best we could get; however, we did not want to tear up the walls in the house. They can up with a fantastic WiFi automation process that handles our entire house...speakers, shades, TV's all are WiFi. We had this work done over a year ago and all works great. If we do have an occasional problem/question, etc., AV Automation is always available to remotely get into our system and fix the problem and/or guide us with the answer. There are many AV companies available and we have had many friends who have had horror stories with he process. AV Automation does what they say they will do and their customer service is second to none...congrats Aaron and keep up the great work!! Everett C Austin, Texas

Homeva installed Nest security cameras, and cleaned up my data networking setup, adding a router,…read moreswitch, and google wifi points, improving my internet coverage throughout our house. From David (the owner) to the two point men, John and Juan, this was by far the best experience I have ever had with a contractor. They were professional, honest, efficient, and really did high quality work. They spent over a full day setting everything up and you can tell they cared like they would set up their own home. Pricing was very fair and clear. I can't say enough good things about this company. Don't hesitate to contact them if you need help making your home more hi-tech. I will be reaching out to them again for other projects in the future.

5 stars. David responded to the bid request promptly. Scheduled with him on phone and actually…read morecalled us based on his schedule change to fit us in earlier. Installed video doorbell and everything that came with it. Gave tutorial and made himself available for any additional questions. Plus they have a warranty for their work. We recommend Homeva.

Sergio & Dan are fantastic! They run a super business and have done everything from our business…read moreAV issues, to installing Starlink, to setting up our entire home with Apple tv, outdoor speakers, etc. They are so great with customer service that they will even coordinate their service with Spectrum so that everything is running smoothly. We've been using them for almost 12 years and won't use anyone else. They are fabulous!

I didn't end up going with Next because they were a little pricy but they were very professional,…read moreand I was out voted in pulling the trigger. The only complaint is after receiving an updated quote, they never followed up. It's been two-weeks since I heard from them. However, the quote they provided was very detailed and clear. Maybe next time, Next.

Expert knowledge and service. They did a great job with…read moretheir recommendations for the various components of the system, as well as the installation and post install follow up. Highly recommended!

My experiences with Monarch Technologies has been nothing short of stellar each time I've worked…read morewith them. I had an issue with a TV months after they installed it and Will bent over backward until the issue was resolved with LG, as well as the repair people they assigned to my case. Additionally, their install team came out and removed my TV from my wall free of charge so that the technician could replace the necessary components. It's more common than not that companies you transact with will do anything to avoid any kind of call back after they've gotten their money, but Monarch Technologies is the exception. It's obvious from the moment you talk to them that they're interested in a long term relationship, not a quick buck. I won't be using anyone else in Austin for my future AV purchase and installations.