James came out and installed an outside hard wired line to my outdoor pool equipment. It works…read moregreat! No more crappy wireless connection that makes my OmniLogic crazy! Yay! Thank you!

I had a disappointing experience with this home theater installer. He arrived over 30 minutes late…read moreto the initial consultation with little communication, which wasn't a great first impression. After the visit, it took more than a week to receive an estimate. I also had a few follow-up questions, and each reply took several days, making the process feel slow and drawn out. Timeliness and communication are really important traits for me when planning a project like this, and unfortunately those were consistent issues here. Based on my experience, I wouldn't recommend.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a…read morebunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work!

Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

Absolutely fantastic job, very thorough, knowledgeable and fast! Set up my Fire TV and Orbi75…read moreWiFi. Craig has completed 4 projects for me, and I have been very happy with his work!

Craig is a good fella and very thorough. Highly recommend his skills, knowledge and hard workread more

The installation guy Adam(Saints) came in put two TVs on…read morethe wall within 45 minutes. He was headed out the door awesome job very professionalI recommend Bats TV New Orleans Saints

I would not recommend this company. In my experience, they have been extremely unresponsive to…read moretexts and voice messages, making communication very frustrating. I also noticed that many of their review responses appear to be generic AI-generated templates rather than personalized replies. For example, some responses contain distinctive em dashes and reference an email address that doesn't appear to belong to the company. That gave me the impression that the responses are automated rather than authentic. Based on my experience, I would look elsewhere if responsive customer service is important to you.

Needed to get a 65" television mounted to my living room wall. Submitted my request well after…read morenormal business hours and got a response from Travis almost immediately. I was able to book his service within a few minutes for the same week. Loved the quick response time and how easy it was to schedule service. Travis arrived with a smile on his face and walked me through exactly what he was going to do to get our TV mounted. He marked off the demisions with electrical tape so I could visualize the mounted TV which was super helpful. Travis was in and out in under an hour and our TV looks great on the wall. Would highly recommend Travis and Austin TV Sales and Installation for anyone that is looking for impeccable service at a more than fair price from a super friendly guy. Two thumbs up!!

Excellent experience with Travis and his team at Austin TV Sales and Installation. He was patient…read morewith all my questions and took time to understand my project and ask for clarification before sending a quote. He even recommended a creative approach no one else suggested. Day of, his team arrived on time, kept me in the loop, and did a fantastic job on the installation. 10/10 experience!!

Fabulous experience. He showed up on time, communicated clearly, was great to work with. He hung 3…read moreTV's, some large art pieces, and helped fix something a previous handyman did incorrectly. 5 star experience, will definitely work with him again.

He did an excellent job installing my new TV and hiding all the cords behind the wall. He cleaned…read moreup before he left and didn't leave any drywall debris. I would recommend Lava Handyman to anyone looking to have their TV mounted perfectly.

Brad did an excellent job. He was timely and explained his process very clearly. He's done other…read morejobs for us and they're always top notch.

Brad was awesome, on time and very professional, will use him again for any tv mount!read more