Only order wings to go here. Thie inside looks like a bar with limited seat. However the chicken was not as good as I expected. They are very crispy but they put too little sauce in it , and the spicy wasn't that spicy as I wanted read more

a taste treat - love the kimchi and pickled radish sides - chicken is a nice experience, crunchy, spicy, tasty. I wish it was less laid out like a fastfood chain though, the dining area left something to be desired, I wanted to have a few beers and linger but it just wasn't the place to do that. read more

Really good place for different type of food. The menu items are really limited but the flavors were really good. I had the wings then the fried rice and it was really good. If you like spicy food this is the place for you because it gives you the opportunity to mix different flavors and try something new read more

Food and atmosphere are great but the servers seem like they're cheked out at times. At least when I've visited.

The chicken wings with garlic sauce is great ! Have not eaten inside yet but I do carry out and usually it's done by the time I arrive . I get home and food is still hot . The chicken is crunchy and the sauce not too much . Goes well with the house special rice read more

We had ordered a pop corn chicken and a house special chicken fried rice and both were great and tasted fresh. Also the quantity in each plate was good and two of us shared the appetizer and entree and were really full. We have also done take outs and never been disappointed. All in all good place for chicken and other Asian items without the grease. read more

First: RUDE hostess (those two women were getting the orders, too). Hard to communicate, and shouting voices. Those should be fired or at least warned before the restaurant can succeed. Second: Atmosphere, very unorganized, workers walking around all the time Third: Very very long wait time ! Rating: Bonchon in Allston (9), here is 3 (wanted to 1 star, but wings were better than expected) read more

Their wings were so good. I decided to get the spicy wings. I also got the Bulgogi. Everything was great, even the service was perfect. I will definitely be going back! read more

Bang for your bucks! Can't say no more their chicken is AWESOME! Great atmosphere too!

The Bon Chon in Allston is way better. This place is ok, the taste is similar but the one in Allston has a bit more flavor and the strips are about twice the size in allston. No sushi here - weak. Menu is very small compared to the one in Allston. Not bad if u want to try Korean fried chicken but if you're willing to drive a bit further, the Allston location is wayyyy better, hands down. read more

I was double charge for an order. The food was good but it definitely not worth 2 charges of 59.22. I order 2 takoyaki and a XL half n half order of chicken to go.So in totall I spend 118.44. I'm really disappointed. I gave them one star because we finished the wings. But make sure if you plan to order from this place ask for a receipt. SMH. read more

There are two yelps for this restaurant, so I'm going to post it here also. I had a pleasant experience here because I went when it wasn't busy and everything was delivered to my table on time. ******There is also a disclaimer on the menu that clearly states that the chicken will be made over 30 minutes. Check the menu next time you go to a restaurant, matter of fact, any restaurant. If you are considering coming to this Bon Chon location, just wait for the hype to settle down. The owners of this restaurant are NOT EXPERIENCED RESTAURANT OWNERS! (I am friends with the children of one of the co-owners) He isn't cheap as hell. He spent 10 grand of his own money just to buy the wings which lasted two days. He's not a millionaire people, just trying to get buy on whatever he can now, so relax. Also, when I went to dine in on Friday, a customer didn't pay for take out even though the receipt was there and didn't say anything about it. Stop being cheap people and help small businesses flourish rather than destroying them. Please give them time to get the hang of things. For instance, if your waiter or waitress is being incredibly inconsiderate, tell the manager or the owner. They don't want to deal with shi**y waiters or waitresses. Maybe there will be less people gathered in the corner. Also, they need all those people gathered in the corner (I know it looks unprofessional and I also personally asked my friend if this can be fixed) when it gets really busy. In addition, if you are expecting sushi, just go down the street! The Bon Chon in Allston used to be a Japanese sushi restaurant. In case you didn't know how franchises work, they have to get permission from Bon Chon to decide what they can have on their menu. Also if you were expecting Korean BBQ, this Bon Chon Location did not receive permission from the fire department to have individual ovens on the table. HENCE WHY THE MENU IS SO SMALL! CHILL PEOPLE! ONCE AGAIN, THE CHICKEN WINGS HERE ARE BIGGER THAN THE ONES IN ALLSTON! They are made the same way, so it is consistent with other Bon Chon restaurants. I thought it was AMAZING BTW! The decor is ugly? I think it's better than other restaurants in Lowell. Yes, compare this restaurant to the atmosphere in other Asian restaurants in Lowell. Did that change your mind? Compare this to other poorly decorated Asian restaurants. This place doesn't smell like farts? Like I went there twice over the weekend, and it smelled normal? Come on people seriously just give this place another shot, so I hoped this changed your mind. read more

So glad to have BonChon in our neck of the wood. Before I used to envy my friends in NY/NJ because they could have this type of chicken and Korean dishes. This branch did not disappoint. Just like the ones I had in Korea and in NJ. Even my conservative, traditional cook - my Mom - said it was the best chicken she ever had. More amazing is that the owners are not even Korean and yet they manage to make it authentic to what we can have at the beer and fried chicken spots in Seoul! read more

My first time going to BonChon and, I'm glad I finally did. I love their crispy salmon salad, seafood fried rice and their dumplings were the best I've ever had. Everything else I had were delicious! Great service too. I highly recommend anyone to try it for the first time. I have to say, I will definitely be going back soon :) read more

Their wings are amazing! We get the garlic soy ones. We have also ordered the meal that ends in "gogi" and its really good.

Bonchon has the best chicken hands down!! They provide great service and because they are the best, I don't mind waiting in the restaurant or when a delivery may take longer than expected. Great food takes time to be prepared!! Thx Bonchon!! read more

I was excited to know that bonchon delivers to my area, delivery was on time...my only issue was that some pieces of chicken lacked sauce and some didnt have any at all read more

Although the customer service was great, this bon chon location gets one star due to the fact that there was a big ant in my beverage. I mean you can have terrible service or okay-tasting food but no restaurant should have insects inside their glasses of soda. read more

Great potstickers, chicken legs, sides, tofu bibimbap, even as take-out. Will definitely go eat-in

Yummy chicken better then I remembered because the last time I went there was when they first opened in lowell and I was not impressed at all read more

This is the only bon chon I will ever go to.. not only because it's closer to where I'm from, but the way they cook the chicken too. I've been to the one in allston and Cambridge. The chicken in Allston was salty and slimy. The food in Cambridge was delicious however, the bathrooms was disgusting. Toilet paper everywhere across the floor and it smelt horrible. The bathrooms in lowell are always clean and their service is always on point. I also love this place cause they have a parking lot whereas the other two locations u have to park on the street or in the garage read more

A friend suggested that if I liked fried chicken I needed to try this Bon Chon. She was totally right, the chicken is absolutely amazing. Better than I remember from my visits to Korea years ago. The service was great and very knowledgeable about the food and menu. Service was fast and the food delivered piping hot. I can't wait to go back and bring friends. read more

Went there this past weekend and the food was great. The wings are not like any other places both the meat and the sauce. We also got the pot stickers and those were just as good. Got sat quickly then ordered. We placed the apps and meal at the same time. We got our meals but no apps. We asked about them and the waitress went to the back and you heard her yell "you didnt drop the apps!"... Being a waiter in the past I feel it is also the waitresses/waiters responsibility, especially when there are only 4 tables in the restaurant, to make sure that the apps come out before the meal. The biggest surprise of the day was that for a table of 5+ they add gratuity to the check. Ive heard of it for tables of 7 or more. And I feel like when a restaurant does that waitresses lose out on more money. I feel like the restaurant is saying well regardless of the service youre paying 15% or whatever it was. I know what was on my bill is half of what I usually leave. The fact that the waitresses doesnt let you know makes me feel like they try to sneak one past you because my friends all went before with more than 5 and had no clue until I brought it up. read more

The food is Ok just ok it's not great but ok it was hot and good if you go here you should get the small in anything because it's big sizes

I really do love Bon Chon, but this Bon Chon location is meh. The food comes out when you'd expect it to and tastes the same like all of the other Bon Chon locations. The issue is the wait staff. We got a new server the night I was able to sit in and get food and the server took a good 20 minutes just to get our drinks and came back telling me 20 minutes later, that they didn't have the beer I wanted. It's pretty sad to know that other wait staff couldn't give her a hand because it looked like she was struggling. Our food didn't take too long to come out after we got our drinks but it was just not their night. It wasn't super busy and there weren't a lot of people and we were constantly waiting for our waters to be refilled. At the end of the night, I was just very disappointed with their service and it really made it an unpleasant meal. read more

The only thing I can rate here is the chicken. I haven't eaten anything else here. It's the crunchiest most amazing chicken. What kinda sucks is there is only two flavors so you cant get like traditional buffalo or something like that. The flavors are soy garlic (similar to teriyaki for normal wing eaters) and Asian spicy which is like the chili pepper they use its a different kind of hot than buffalo. They are both amazing. I promise as far as texture and crunch they are the best chicken wings I have ever had. I wish I could take their wings and bring them to buffalo wild wings and use buffalo wild wing's sauces. read more

I like their crispy salmon salad and their soy garlic chicken is amazing. Service there have always been great. Not a perfect 5 start because over the years since they opened in Lowell, I feel live the quality of the food has gone down. Perhaps it'll pick back up again but for the time being I'll leave it at 4 stars. read more

I ordered the fried chicken wings and the fried rice. It was delicious. The only negative is the service. Waitress took a while to check up on me approximately 15-20 minutes after the food was handed out. read more

I came here for drinks. Ordered a martini and it taste just like juice. Not worth the money. Martinis are usually made strong, not this place. The hot wings were good and crunchy but I just wish they would put more sauce over it cause the flavor is only on the outer layer of the skin. Seasoned fries was good. It took quite some time before our waitress comes around. Overall, not too too bad and not great either. read more

Ok, so I was a little unsure whether to make the trek over after the above two reviews.. but with the reputation of the BonChon brand, I thought, how bad could it be? Our visit was quite the opposite of what they had set us up for. Restaurant smelled, well, like a resaurant. Not weird to me at all. And no, I am not Korean. Our server was very friendly and answered all of our questions. The Bibimbob and the Japchae came out first, both tasted great, and the servings were enormous. Then the wings came out, we got the 1/2 and 1/2. Both styles were flavorful and came out hot and steaming. One reviewer spoke of the size of the wings, they seemed like regular chicken wings to me. I think I would rather have that than unnaturally large fatty wings. Just my opinion. It seemed like they had a few kinks to work out, but they had been open only three days when I went so to me that would be expected for any new restaurant opening. Everything that I think is important in a restaurant was taken care of, good food, friendly/polite staff, helpful server, clean environment. read more

I've separated my review into three sections: Background, Experiences, Conclusion. If you have no time to read my whole review, just read my conclusion. Background: I've had Bon Chon in Alston MANY times and absolutely love the place, however location and parking is always an issue. Lowell is more convenient for me ever since it opened and that's where I go for my Bon Chon cravings. However, after my last experience at Lowell I might have to reconsider and just forget this place. Experiences: Grand Opening At Lowell, parking is not an issue whatsoever , you know why? Because their service sucks!!!! I've been to the BonChon Lowell 3 times so far. Let me say this is one of the worst SERVICE experiences I've had dealt with EVER. The first time I went was during Grand Opening week. I was stoked and was utterly surprised when I went on a weekend night with no crowd whatsoever (was shocked,but now i'm not). I come to find the bar wasn't open and they didn't offer a sushi bar (which i guess is fine) Basically the place wasn't ready to be open to begin with. Hey BonChon, here's a tip for you Restaurant101, DONT OPEN A RESTAURANT WHEN YOU AREN'T READY. My first experience dealt with shitty service and they sent me the wrong flavored wings which took about half an hour to get delivered. However, they did have the common sense to not charge us the wrong ordered wings. The table next to us got their orders very late and ended up getting so upset that the manager gave them a free meal. Experience: 11/09 Its during the afternoon and we are dining for lunch. We order our beverages and it doesn't come until half an hour later!!! We order our food, the food comes before the beverage. So here we are sitting with the food and beverages ....with no fucking utentils or plates. Like are you kidding me?.. little common sense here. The manager does finally come to us after he sees my party just looking at each other and staring at the food. He gives us the utensils and we begin eating. We ordered the chicken wings and they didn't serve the radishes or coleslaw. After we ate, we wanted to pack up the chicken, beef dish and rice. The waiter takes our food to pack it up and says he would package us a new rice. We open the bag and there was no rice in there! Like really? I'm assuming the waiter is just delinquent and moronic or he had a lot of drinks that day. We did end up getting 20% off the meal after all these mistakes In Conclusion: I overall do enjoy Bon Chon food. Many of my friends prefer the Alston Bon Chon (food wise) better than Lowell. I personally have no preference. However, if you expect to get service, then well shit, this is not your place. However, with my experience if you dine at Bon Chon Lowell you have a 66% chance of getting free food or a bill discount because of their poor service. Good luck. read more

Ordered from foodler. Food arrived cold. The chicken was overcooked as well as the potstickers. Small portions for how expensive it was. Not good flavoring at all. I would never eat there again.. read more

I love bonchon as much as anyone would but I was dissapointed in their delivery service. The wait time was between 40-45 minutes which I didnt mind waiting for some delicious food but i was upset with the quality of my food when it came. The potstickers which i love oh so much was very soggy and chewy aside from the crunchy and soft centered texture it usually has and the fries were super soggy, also our chicken was tasteful but again soggy and chewy aside from the crisp delight. It was like they prepared our food for us but didnt deliver it and just left it in the box for a while so the steam and moisture could mutilate the textures of the food. Overall bonchon is wonderful with very good food just dont order delivery. read more

5 stars for Nara we love Bon chon the food and drinks are great 5 star service. I recommend this place to everyone

BonChon is one of my favorite restaurants. I have been there a number of times since they opened a couple of years ago and everytime I go I fall in love with it that much more. They have the best chicken wings I have ever had and their fried rice is amazing as well. I can't tolerate spice so I get the soy garlic wings or chicken strips and the fried rice with no jalapenos, but I have gone with people who enjoy spicy foods and they have enjoyed the spicy sauce and other items that I would never dare to try. They recently added popcorn chicken which has an amazing consistency of tender chicken and crispy breadcrumbs that I have not experienced anywhere else. Just writing this review and thinking about BonChon means there's a 50% chance I'll end up going there again tonight since it is very hard to think about the place without going! Now I am looking forward to it. read more

I went for lunch today and I have to say my expectations were high, having been to the locations in Boston, Cambridge and NYC. The chicken definitely lives up to expectations, crispy and airy with a kick from the spicy sauce. Though I have to say the wings could have been bigger. The Crispy Salmon Salad was just great, but the okonomiyaki could use some adjustments. I felt like they over used the batter and could have seasoned it some more or added more seafood. Location is small, but quaint and has nice decor. Wait staff were great and attentive, overall a good experience and i will definitely be going back to sample more dishes to compare. Keep up the good work and thanks for bringing this closer to home. read more

I have been to Bonchon in Cambridge, Allston and Lowell. Recently I ordered a takeout from Bonchon Lowell. I was disappointed that the chicken wings didn't have enough sauce, And for the same order that I always ordered from the other Bonchon, the price was surprisingly higher in Lowell. It was about $8.40 higher for the same order if I ordered from Bonchon in Cambridge. I thought it might be a mistake so I called and double checked the pricing. The manager verified the price was the right price. WOW! definitely not go back to Bonchon Lowell. read more

I agree with all said above. In addition when we arrived over the weekend there were what looked like the Asian mafia outside the door just hanging out. Probably because of the FART smell inside. Anyway to keep it short ... Food is dry, service sloooow.. and food overpriced. After seeing their sign up all summer that is was coming what a disappointment We will never go back! good luck boys. You should quit while your ahead or should i say behind. read more

Love, Love Love this place. The wings are perfection. Will recommend and go there often. Very impressed with the cleanliness and wonderful staff. read more

Came with my girlfriends got disrespected by the bartenders. She asked for id we gave it to her she threw it back to us. After that I had lost my appetite and did not want a drink anymore. I'm sorry that we didn't fit in with your crowd of friends. I'm sorry that we were bothering you while you were trying to hang out with your friends while at work. I was amazed by how rude they alll were. The other bartenders would look at us and whisper at each other then would start laughing. She kept throwing Indirect comments at us. We didn't do anything but sit at the bar while she was trying to enjoy time with her friends during work hours. Don't get me wrong the food is great but their customer service overall sucks. You work in a food industry. The most important thing is customer service. If you're not fond of people then why are you working at a job that deals with people? Please please owners train your workers. I was hoping things would be different than my last visit. But nothing has changed. The workers only got more rude. I'm very disappointed. Do you guys need to be recorded then put out in the social media world for everyone to see for you to finally train your employees right? Come on bon chon, look at all the complaints you guys get about customer service. Take your money elsewhere people the customer service is not worth it. Or order take out and pray they don't miss anything and the hostess isn't rude to you. I loveeeee the food here but the service just isn't worth it at all. read more