Service is always courteous and friendly. Although the food service is kind of slow, I think it's…read moreworth the wait. I just wish the broths were boiling beforehand because the table heats up pretty slowly. Aside from that, they have a really nice hotpot combo for $23.50 during dinner time and you can pick one broth, one carb, one protein, and it comes with a vegetable bouquet, so I think it's pretty affordable as long as you don't order any extras. It's individual hotpot so you don't have to share pots and worry about sharing. The mala broth is superb and I think it's so flavorful because they use pho broth as the base. It does get sweeter as it boils down, but I guess I kind of prefer that over regular hotpot that gets saltier over time. They have a nice sauce bar with a good variety and even have pickled onions and jalapeños. If you're looking for a spicy and zesty sauce you can try my usual combo of: garlic, chili peppers, barbecue sauce, cilantro, scallions, red vinegar, and squeeze two slices of lime. The meat quality is not bad. They have meat combo platters as well if you want to order more meat on the side. I tried the blue jolly expecting it to taste sour like a blue jolly rancher, but it was more sweet and too strong for my liking. I tried the lychee green tea and it was not bad, a subtle taste of lychee. Aside from that the place is pretty big and they also have a separate bar room that you can eat in as well since this place was a tavern/club. Anyways I'm going again for the 3rd day in a row!

Food is great. Nice variety of broths. Good quality meats and veggies. We loved the toppings and…read moreaccessory bar! Appetizers we tried were really fresh. Everything for hot pot was wonderful. The night we went was a Thursday at 6pm, we were one of 4 tables there. Drinks were meh. We waited a really really long time to be greeted, choose drinks on their signature menu to make it quicker, then waited an equally long time for drinks. Then we waited well past the time we had finished our drinks to give our order. Waited for water. Never could ask for a refill of water or beverage. Our server mostly was back in the kitche Only one person there could make drinks and they also had tables they were waiting on. Despite those challenges people were very nice and kind. We'd go back to give it another try in hopes the wait wasn't quite so long and drinks weren't so blah.

We were looking for an ayce hotpot spot in Lowell after a conference and was recommended this place…read moreby a local. We came in between lunch and dinner hours, but chose dinner because it just has more options for $39.99. By more, I mean we can order three kinds of seafood (shrimp, mussels, and calamari) and 2 more cuts of beef. They didn't have much variety on the tablet, but they did have fishballs/quail eggs/veggies/noodles at the self serve bar. Honestly it was pretty pricey for the selection, as well as the time limit they put on us despite the restaurant being pretty empty. I feel it's common for ayce places to have a time limit on eating, but there was a time limit on ordering here too. However, the moment we tasted the broth, that was worth it. I've never had such good tom yum broth at a hotpot place! It definitely elevated the rest of the experience. They also put care into making things look nice, so that's a plus. Our server were pretty clear with time limit and all that, so it wasn't a surprise. Everyone was really nice as well! Overall, a positive experience. My meal was paid for, but if I had to personally pay for this, I don't think I would come for dinner.

We've been to this restaurant several times, and while the food has always been just okay for the…read moreprice ($29.99 for all-you-can-eat hotpot), this most recent visit was a new low. First, the selection at the self-serve bar has become very limited compared to before. They still have a 90-minute dining limit, which is standard, but they've now added a hidden rule that we had never been told about: you can only place orders during the first 60 minutes of the meal. What makes this worse is how they apply it. More than half of our party arrived a bit later, and the first few people who arrived were told to go ahead and start by choosing the soup bases. What they did not tell us was that this action would start the 60-minute countdown, even though not everyone had arrived and no actual eating had begun. By the time everyone was there and ready to order, most of that hour had already passed--without any warning from staff. On top of that, the portions they bring out are extremely small, and the serving speed is painfully slow. We would finish what little they brought each round and end up just sitting and waiting for the next one, which made the 60-minute ordering window feel even more restrictive and unfair. When we asked about this unclear policy, we were told to wait for the manager--who took nearly 20 minutes to come over. And when she finally arrived, she spoke to us with a condescending attitude and essentially said, "What more can you expect for $29.99?" The contempt in her tone was shocking. I'm not sure how other customers feel, but we're done with this place. We won't be coming back and we DO NOT recommend it to anyone. No restaurant should treat customers with that level of disrespect.

The chicken pho was excellent. A lot of depth and flavor in the broth. Generous portion of chicken…read more We will return.

As you can see from my profile I have over 560 reviews. So I know about good food. The Vietnamese…read morehere is barely acceptable. This restaurant was recommended by Reddit as a hidden gem. It's not. Service was unfriendly and not attentive. The restaurant itself looks like a converted nightclub. They're playing EDM dance music for Vietnamese restaurant! Frankly, the food itself tasted like it was Vietnamese catering to American tastes.

We came again during lunch time on a Sunday. It was not busy so we were easily able to get a table…read moreby the window. This second visit was better than our first. The servers were proactive in removing empty plates from the table, brought extra napkins without us asking, brought out the order sheet frequently without us asking, and checked in twice throughout our meal to see how we were doing. There was also a couple who came in for the first time and the wait staff took 15 minutes to patiently explain the difference between the kbbq and hotpot in Spanish and even gave recommendations. I'm not sure why they aren't more busy. Great service, plenty of parking, and good quality meats, and helpful staff.

Came here on a Saturday with reservations for 13 people and we had a wonderful time. It was my…read moremom's and sister in laws bday and they wanted Korean bbq so I brought them here. This spot was perfect for this snowy day and it wasn't even packed which was nice. The service of filling up our dranks and giving us new papers to order more food was on point. They did a great job and I know there's probably better spots but this one is close and I don't like driving to Boston all the time lol. The meats were good and love the sauce bar. Anyhoo, if you're feeling hungry and want some AYCE bbq then be sure to give this place a try.

Came here tonight with friend and our daughters. The wine was great not too strong and easy social…read moredrink. The broths were very delicious and flavorful. We ordered a variety of meat, vegetables and noodles. Everything tasted fresh. And the waiter got oranges for our daughter's which they loved. The service was fast.

I've been coming to this hot pot buffet for several years now, and compared to my first visits…read moreabout five years ago, the service and food quality have definitely improved. My favorite part is the dipping sauce. It's perfectly balanced, not too salty or sweet, and they offer a generous variety of options. I also really appreciate that they provide a Vietnamese menu, which makes it much easier for my dad, since he isn't comfortable reading English. One downside for us is the imitation crab. My sister loves imitation crab, but unfortunately it tastes pretty standard compared to other places, and neither of us were impressed. It isn't like other imitation crab either as I'd expect it to fall apart easily. Overall, I would definitely come back. The late hours are a huge plus, especially when a hot pot craving hits late at night. It's a solid spot with noticeable improvements over the years.

Don't listen to any of the naysayers, go get yourself a bowl of delicious, slurpy noodles with your…read morefavorite add-ons; There's quite the selection. The service is incredible, your table is always clean, your food comes out lightning speed and all your questions are answered. Kimchi is unreal and the chicken wings are dynamite.

Came here for lunch. They give you the option of a smaller/cheaper lunch menu or a full price…read moredinner. Can get hot pot or bbq, or both for a small surcharge. I enjoyed the flexibility. Ordering is done through a tablet and delivery was prompt. Food was good, although some of the items were for hot pot only and I would have liked for BBQ, but hadn't realized. But all in all a very enjoyable experience for a reasonable price. There's a full bar, again, reasonably priced. I'd come back again.

We use to there all the time and tonight WWE went and the chicken fingers, my mom's favorite, lol…read more They were all the outside, dough, there wasn't much flavor, actually no flavor . We always ordered the beef teriyaki and that was tough. Everything was cold except the chicken wings. They don't give you as much food as they use to. We need to find a new Chinese restaurant close by.

Purple bamboo billerica, stay clear it used to be good not anymore. Have ordered takeout here many…read moretimes always good. Got chowmein with uncooked veggies, no taste just water. Emailed restaurant they never replied, didnt care. So stay clear.

Hotpot One is a very pleasant, mid-priced AYCE hot pot restaurant. It features a very large and…read morewell stocked veggy bar, where you can go up and fill your own plate with some of 50-70 non-meat items. Actually, besides veggies, you can also get meat balls and small sausages, as well as stuff like Inoki mushrooms, "cloud ear" fungus, etc. The selection is pretty big, Then there is a sauce bar where you make your own hotpot dipping sauce. From the menu, you can order all the meats you want. They pretty much have all the items you would expect from a Chinese hotpot restaurant in the Boston or Quincy area. The meats you order come fast, and you can cook them up in your personal sized hotpot. Between the quick service for the meats and your own ability to refill with any veggies you want, you are almost always eating, and you spend almost no time waiting,. All veggies and meats were well presented, fresh, and tasty. Of interest, this restaurant uses robot waiters to help the human ones. So while you are waiting for the meats you ordered, you will often find a robot cart silently rolling up to your table. As soon as this happens, a waitress will quickly appear next to the robot and hand-carry all your plates of meats from the cart to your table.. This is super useful because sometimes the robot cart will be carrying 15-20 dishes, far more than a single waiter or waitress can carry. So this isn't just a gimmick, but a useful tool that speeds up service. I've gone to Hotpot One a total of 3 times, and my dining experience has been consistent and good. I would consider it one of the better places in the Quincy area to have a nice AYCE hotpot dinner,.

Very spacious, love that they offer both JBBQ and hot pot options. Sometimes workers were a bit…read moreslow to replace the grill/meats, but it was quite busy, can sit many at once. They have a birthday song and dessert that is fun. Would come back with a group for special occasion, especially since it's one of the few Asian spots around the area

DO NOT ORDER ONLINE, JUST CALL. The website charges you an…read moreadditional cost which you can skip just by calling ahead. Amazing atmosphere, tv is playing videos of cute animals as you talk/eat. Amazing food, I have yet to even try everything. Amazing workers, they're so polite and honest. Lovely place, pot stickers are my favorite go-to food in the area. Next door there's a lovely boba store so I can pick up both potstickers and for lunch.

Food was flavorful and service was fast. The food was pippin hot and the portions are generous…read more With plenty of on street parking and reasonable prices.

Always very good. Highly recommend the crab Rangoon and Wanton with Spicy Peanut Sauce. Pain to…read morepark there but very good food.

Multiple parking areas, street side, lots, parking garage. Relaxed Hot Pot, Sushi, Chinese cuisine…read more The service was decent enough although there seemed to be a language barrier. We went with friends and family and everyone enjoyed their food.