The worst bonchon chicken I have tried. We ordered their spicy option, and I am not sure if they ran out of sauce or they were trying to cater for people who have low tolerance, but the sauce barely there. So disappointing! We ordered large and it felt like they used the sauce for a small size. If anyone ever complained for it being too spicy then those people should not order 'spicy'. There's a reason why it's called spicy! I have to say, their radish was good. I would have given them five stars. read more

You can clearly tell this franchise is not owned by Koreans. The "Korean food" here is a joke. Even the chicken is no good. How do your screw up your main dish?? WAY salty, and DRY.. I'll just make my way to boston. on top of this ... NO SUSHI??? yea, I think not. read more

Not a great opening week... But I'm giving it a second chance next month maybe they'll work out the kinks First off, the wings are wingding size (You go to any other bonchon, they are by far, bigger). Second, they don't know how to make okinomiyaki as well as the other spots (I've went to both more than plenty of times) Third, they charge extra for sides and radish (AGAIN I HAVE TO SAY THIS, the other places don't do this!!) Fourth, I can kinda go one way or the other with this. The wait staff is severely inexperienced, in time they'll learn the gist of things, but they should know the menu and what the stuff looks like through training, that I blame on the manager and the trainers. Fifth, this I can not blame completely because of opening week, the wait time and the wrong order of food. Most people got their chicken way before their appetizers and sides. Also there are always many people waiting on the bonchon chicken in the waiting area (first day, I heard one of my friends waiting over an hour, they had to get it to go because of work). I love BonChon for what it is and I love small business... BUT I AM CALLING OUT THE MANAGER ON THIS ONE. (I am not sorry for the caps) By all this reviewing, I have to only assume this manager is cheap as hell. He skimps on the size of the wings ( I tasted more batter than meat) and he charges extra for sides and radishes. He may be a nice guy saying have a nice day or glad to have you here, but that isn't all of the characteristics of a good business runner. He needs to know that running a business while skimping on quality is NOT a good way to run a business. Rant done. Hopefully I won't experience the same thing next month, I'll change my review accordingly when I see better changes. read more

I ordered the octopus appetizer and the chicken strips. The octopus was decent but the chicken was so incredibly dry that I couldn't cut into it. This is the second time this has happened. I would not recommend. read more

I placed an order for Bonchon through GrubHub and received an estimate of 80-90 minutes for delivery. Approximately 20 minutes later, I received an email from GrubHub increasing the estimate up to 2 hours from the initial delivery time. I called the Bonchon to enquire about the delivery time. The woman who answered the phone hung up on me while I was asking about the delay. I called back and she immediately transferred me to her manager. Not only was her version of the story for the delay different than I was previously told, she literally yelled at me and kept talking over me. I called GrubHub to complain. When they called the restaurant, they HUNG UP ON THE GRUBHUB EMPLOYEE while he was asking questions. The food is good, but the service is an insulting nightmare. Vote with your dollars. read more

This review is for their delivery service. DON'T DO IT! Their delivery service is by far the worse I've ever experienced. We placed our order at 11:30 AM. They told us we'd get it by 12:35 PM. Come 2 PM we still don't have our order. I would never ever order and have my food delivered from Bon Chon Lowell again. read more

I have been ordering from here for well over a year and love there boneless wings. The past two times I've been there to pick up my order the service has been horrible. The girls at the counter would rather talk with each other and flirt than help customers. They are high in price but I feel that you pay for what you get. Because of those experiences I've switched to delivery. Tonight I ordered a little over $60 worth of food and was told 45-50 minutes. I said fine because their food is worth it. After 1 hour and 15 minutes I called back to inquire about my order. I was told it will be at least another 20-25 minutes. Which is unacceptable. That would make it over twice as long as I was originally told. I will never order from here again. I tried both pick up and delivery and the service has gone from bad to worse. The woman I dealt with was named Nara and she told me that she would have the manager either Sam or Victor call me back. She was extremely rude and didn't even offer to try and locate my order. Like I said horrible service. I still haven't received my food or a call and its been well over 3 hours. Please save yourself the hassle and order elsewhere. read more

Service is desperate for improvement. Everytime I've visited this location, we have been seated immediately, then waited 15-20 minutes for the server to get around to coming to our table. Most recently we went on a Sunday evening. The dining room was only half full, each waitress had three tables. Having been in the business, this is not an extraordinary amount of table assignment, and both waitresses were completely in the weeds. We very nearly left this time. The food is good, but service is abysmal read more

I live more towards Allston so it makes sense for me to eat at the bonchon in that location but when I'm in Lowell majority of the time I come here I get bonchon from this location because it's so much better than the one in Allston!! The food is always made perfectly each time and I never had to complain about anything. Even for take out the food is good. As for the service I would say both location is pretty good, Haven't had a problem. The food in Allston just doesn't compare to this location and for some reason it just taste different. read more

This was my second time coming to the Bon chon in Lowell & I'm gonna gladly say I'm never coming back to this location ever we ordered their seafood fried rice & it turned out they use frozen seafood instead. For their prices I believe they need to use better quality food instead of frozen food the chicken wings were bite size & really not appetizing, the service was pretty decent but other than that the food was horrible!!! read more

Bonchon Lowell - Korean Near Me - Lowell, Massachusetts

Are you ready for the biggest 180 ever? Yes...I am in love with a girl. A girl named Bon Chon. Although I haven't stepped foot inside their restaurant since "the incident" (baby steps, people) - I HAVE gotten delivery from them about 5 times in the past 2 weeks. It was a divine intervention. I wish my initial post wasn't so damned funny, otherwise I'd take it down. Alas, an update will do. Firstly, the chicken fried rice is *the* best I've ever had, period. And I've had a lot of fried rice in my day. It comes with a great peppery flavor, the stickiness is perfect, and the red peppers and fresh jalapenos are a great touch. The pot stickers are also very good. Filled with chicken/pork and scallions - they are cooked and flavored very well. The chicken strips have become my go-to from the chicken line. I feel like they are less mistake-prone and offer much more meat than the bone-in wing. Both the spicy and the soy garlic are awesome. If I plan on eating a crapload of them, I'll usually do the soy garlic or half & half so my stomach (and subsequent butt) don't betray me. Although my initial visit on opening night was an unforgettable experience, Bon Chon has now become unforgettable for a different reason - their wonderful, flavorful, and addictive food. read more

Good food! Came for lunch with family on a Sunday afternoon, we were able to be seated right away. First time here, would come back again read more

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Mixed review... the food is great but during this "take-out only"time, they really need to come up with a better system. Called on the phone to order, and was told 15-20 minutes. Got there and there were 4 employees packaging food and answering phones, writhing close proximity, none wearing masks or gloves. There were 5 -6 customers in the small waiting area, some had been waiting over 1/2 hr. My food sat on a table getting cold because they said I was waiting for 1 more item. Another man was waiting for chicken fried rice to complete his order for 1 hr 15 minutes, while the girls at the desk continued to blame it on the kitchen and said it wasn't their fault. I waited just over 1hr, got home for a 21st birthday dinner, and the dumplings, beef, noodles, rice and chicken were all cold, except for the chicken stir fry rice, which I didn't order. I had ordered vegetable and got that instead. They probably gave me the rice that poor guy had been waiting for and I didn't want chicken. They have too many orders coming in from phone, computer, door dash, and a couple more and it's NOT working. The food tasted good but who wants to spend $150 on food that needs to be reheated and wasting an hour waiting in an unsafe situation. read more

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Take out orders were done haphazardly, food seemed to be thrown into the container and the food were bland. I have not gone back since.

Good food I recommend! I go for the boneless ginger chicken and fried rice. My only complaint is the food seems fresher than others sometimes. Maybe because I get take out, but they have a decent size bar and nice dining room to. read more

I have to say..... BonChon in Lowell is my favorite new HOTSPOT! It has everything I was looking for and more. Let me start with a very NICE and CLEAN restaurant from the hosting area to the sports bar that showcase different variety of drinks that the expert bartender can mix for you. I love the black splash artwork as well. I know the owner is a very CLEAN person... so god forbid his restaurant is messy or smell funny, he will have a staff meeting immediately!!! Plus he used to work for the health department so I feel very confident dinning there :) The food is very GOOD too! Need more spice just ask! My favorite is the spicy wings, pancake, and anything that has that moving looking thing on top as a garnishment (supper supper thinly sliced dried fish.. Don't know the proper name)!!! I haven't tried out the entire menu yet but I'm hoping to try out everything eventually. So far everything I've ordered have been very tasty and satisfying! I haven't been to a BonChon that isn't busy and this one is no different. BonChon is such a crave right now so having to wait a bit for my food was NOT a total surprised. The longest I had to wait for my chicken was 3 hr in VA. Can you tell I'm a BonChon loyal fan??? Good good takes time and I'm ok with that! I personally like to sit at the bar if I go by myself or with another person. I like the bar atmosphere and meeting people. I get to mingle with the staff from the host to the owners..... I LOVE going to BonChon in Lowell. I've always had good experience there and I decided to write a review for everyone to read. Go to BonChon and tell them you heard about it from Michelle :). ENJOY!!! read more

Bonchon Lowell - Forgot what it's called but it was Soooo GOOD!!! - Korean Near Me - Lowell, Massachusetts

Been going here for a few years because it's the only place in town for Korean fried chicken. In general, the eat in experience has been fine. However, the take out experience is pretty poor. Not friendly, and not accurate. Orders are taken in haste, not confirmed, and sometimes changed on you unexpectedly. Make sure you force the person on the phone to confirm what you ordered if you dare call in. Might be better to order online. read more

Love that I can get to bon chon (which has the best chicken ever) with free parking. It's worth going to rather than driving into Allston for it because driving is a hassle. I always get the small 10 piece wings in soy garlic. If you like it hot, get the Bull Dak () or their wings/strips in spicy. read more

Bonchon Lowell - Korean Near Me - Lowell, Massachusetts

Standard Bonchon affair, but these guys do the best rice cakes by far. BULL DAK with extra cheese will make your mouth water!

I've seen the one in Allston on Phantom Gourmet... and I had high expectations... because who doesn't love great wings?! The wings were OK. Nothing special... and I got Scallion Seafood Pancakes that were really bland... they were not seasoned, and had very little taste. The place is pricey for what its serving... if the food is really good, then I don't mind paying for it... this, was not worth the price. I might try the one in Allston, sometime when I am in town, but I don't think I'd go back for the wings to this place. read more

This restaurant was immediately welcoming even though me and my party arrived fairly early in the afternoon. We ordered takoyaki and potstickers which were, I must say, the best I have ever tasted. The waitress was an absolute doll who kept up nicely with everything we needed, no glass left empty and no wait left without a "how are you doing". When the main course arrived it was bursting with flavor and aroma, perfectly cooked and presented beautifully. I highly recommend giving this place a visit. I personally have found my new favorite restaurant. read more

Bonchon Lowell - Amazing bibimbap - Korean Near Me - Lowell, Massachusetts

The fried chicken here was delicious because it was SUPER SUPER crispy without a ton of breading and the inside was still juicy. The soy garlic sauce and hot sauce is delicious. I liked the radish (cole slaw was ok, kind of sweet) that came with it too. It is not cheap fried chicken though and doesn't come with anything but the radish and cole slaw. The salmon ball wasn't bad. Fresh ingredients. Oversauced with the eel sauce though. I didn't really enjoy how the panko inside had been deep fried. Shrimp shumai was oversauced too with a honey mustard kind of dressing. I wish it got better from there but the service was horrendous too. Our waitress didn't check in on us at all during our meal. It took 2.5 hours to get out of there (Friday night at 9 pm). Probably will not be back...at least not to this location. read more

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Service was really good here and the chicken was exactly what I expected it to be, maybe alittle less crunchy but it was okay. Would have given this place four stars but the longer I sat there waiting for my bill and staring at the at the Korean scallion pancake the more grossed out by it I was, and had to lower it one star. read more

Bonchon Lowell - Korean scallion pancake - Korean Near Me - Lowell, Massachusetts

This review is based on a recent takeout experience. One evening SB and I didn't feel much like cooking and needed some comfort food to combat the elements outside. Korean chicken was in order! I placed an order for chicken strips and fried rice, the order of strips to be half spicy and half soy-garlic. The young woman taking my order stated it would be thirty minutes. Upon arrival at Bon Chon I was intrigued by the design within. It seemed to be well cared for and of handsome decor. Although the bar area was a bit close to the door for my liking, I could certainly see myself having a Sapporo (on tap) or three there. I did need to wait a few minutes for the fried rice, but only a few. Upon consumption, SB and I agreed that the chicken was, indeed, the bomb. The spicy was tongue-burning fiery, and the soy-garlic a pleasant departure into savory goodness. The fried rice was damn near perfect, and while I didn't break out my chopsticks, I certainly could have - the texture was excellent. The coleslaw and pickled daikon was pleasant, but not impressive. I'll update sometime when I have a chance to dine in-house, but for now, I'll definitely be doing pick up again. I highly recommend you do the same. read more

Let me preface this with....all I had was a couple of beers and some fried chicken. This was good....i didn't wander off of this course due to the reviews. The staff were very nice....but the bar was either a little to high or the stools were a little too low.....odd. read more

Love the food. Love the soy garlic. I have been to 7 different BC across the east cost. And this one is top 2. I love coming here staff is nice and don't rush you. Parking is no issues. My only hope is they will have shrimp dumplings as I don't do pork. Cold beer and great place to eat read more

I love Bon Chon! The food is different and delicious! Dine in is available, but I usually get it to go. My favorite is the salmon salad. The chicken strips are very flavorful, and I also love the salmon salad. They are open late too! read more

I have been to bon chon about 10 times now and this is the place I take my friends from out of town. The fried chicken is truly cooked to perfection and paired with the radish is great. The season fries are a personal favorite and the pork buns also have a great mix of sweet and not too spicy but still there. My only criticism, is the location. I feel that if it were in the downtown they would get more of the umass lowell/middlesex/business lunch crowd coming through. Significantly better than wings over lowell. read more

Came here based on recommendations from a couple of friends. Let me tell you, this place is completely worth the ride. First of all the service was great. We got seated quickly by a friendly hostess. The waitress was friendly and followed up regularly with filling our drinks. To start we tried the pot stickers and the Takoyaki. The flavor in the pot stickers was good but what really got me was the texture. They were crispy and firm unlike the dumplings you get some places. The Takoyaki was very tasty. I wasn't sure what it was at first, but the dumpling portion was very light and airy while the flavor of the sauces and the texture of the octopus were perfect. For main courses my wife had the Bebim Bap and I had the Japchae. Both were good but not necessarily great. They lacked a little bit in flavor. The Bulgoki specifically did not stand out. Here's that thing that will keep you coming back though. They serve double fried chicken in their soy garlic and hot sauces. We got a combo pack with wings and drumsticks that were flavored half hot and half soy garlic. It could be argued that this was the best chicken I have had in the last year. The texture and flavor of the crust alone is worth it. And we decided that the wings are the best selection because they give you the most fried crust proportionally. It was so good that my wife just ate the crust if the last piece of chicken even though she was full. Definitely check this place out the chicken is worth it. read more

Bonchon Lowell - Korean Near Me - Lowell, Massachusetts

This location needs work, the service is slow and not very nice, the food is ok but is quickly becoming less worth the price, the prices keep rapidly rising for food that honestly shouldn't be pricey. The location is clean, bathrooms are great, but do something about the service because it seriously sucks on a different level! read more

I use to love going to that restaurent.. great awesome food.. but personally I feel like the more popular they got over the years.. the more expensive food has got and less quality .. my chicken was dry last time.. maybe they were having an off day.. but I'll still go.. soo don't let me stop.. read more

Quality of the bul dak has drastically gone downhill. It used to be very spicy and flavorful. Now it's barely spicy and lacks something. I also asked for extra rice cakes and I swear they gave less than they used to. There were only 4 in the whole dish. read more

Let's admit ! You come to bonchon for the chicken and I wanna say this location is alright versus the Allston location. The chicken here isn't flavored much and the spicy isn't even spicy per say. I'd choose the Allston location over the Lowell one. I guess for convenience it's alright ... read more

Very disappointed again in bonchon... for the 3rd times I asked for a Large Chicken and get a small with the same price!! Really? I love going there since it's close by but now... no thank you! read more

Bonchon Lowell - Asked for a Large wings but got a small wings... or maybe my thumb must be giant! Lol - Korean Near Me - Lowell, Massachusetts

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We went for lunch so I got the $8.95 chicken combo special (2 drumsticks, 4 wings). It's definitely worth the price. Since it was my first time I got half soy garlic and half spicy. Having tried both side by side, I must say spicy is the way to go. I would also recommend getting more wings instead of the 2 drumsticks since they have a better sauce to meat ratio. Overall the chicken is good. Nice and crispy skin with lots of flavor on the sauce. I feel like the drumsticks could've used more sauce since you're left with unflavored meat once you get through the skin. The waitstaff is competent, but don't really stand out, granted I didn't really need much tending to. The host that sat us was really friendly and welcoming. He gets five stars. At the end of the day it was a good experience for a reasonable price, but the claims of "best chicken ever" or "you have to try the chicken here" are a little overblown. read more

why are there such negative reviews on here? The chicken is everything i wanted and more (in fact, I'm still trying to get meat off of my wings from last night), the service wasn't the best i've ever received, but we got our food and drinks in a seemingly reasonable amount of time. The seasoned fries although they were good, not worth $7. I got the scorpion bowl for 1, 10 wings 1/2 and 1/2, and seasoned fries. My friend and I were both pleased, took some joke to my mother and she was just as happy. Will be back again for sure!!!! Definitely a cheat day meal. read more

good wings. banchan was ok. I go to alot of korean bbq restaurants so I'm picky. salmon salad was ok. vibe was cool and service was good.

I ordered take out and didn't get the kim chi I asked for and was charged for it anyways. The bulgogi was tasteless. They're only good for their chicken. Stick to that. read more

Place isn't terrible but it isn't the best either. My go-to place, tho, when I'm not tryna cook or shop for groceries. Definitely recommend it if y'all from outta town & y'all want sumn that'll fill you up . Loyal customer read more

When they first opened, the food was much better than it is now. Now, it's just another place with cheap chicken that was in the fryer too long. The pickled radishes don't even taste the same; no flavor besides the overwhelming vinegar brine. The wait for the food is longer, and the prices are higher, than other fast food chains with similar low quality food. read more