Greg provides outstanding customer service! He goes the extra mile! Really friendly and…read moreknowledgeable! He has helped me out at the Castro Valley location too. Not only that, while I was there he also gave superb and friendly customer service to other customers as well. Handled everyone really well with all their needs. He built my gaming PC and sold me a really cool gaming laptop! BayIC will be my go to place for upgrading my gaming rigs and more! You guys earned yourselves a regular customer! Awesome job! Keep it up! Thanks!

Highly recommended! On advice from an internet forum, Bay IC Repair was mentioned…read more And there was a Groupon to boot, so what a heck of a deal. They definitely know their stuff and are honest, courteous, and efficient. I waited for a short time and while waiting, was able to watch Netflix. Super cool! I tried Herman in Hayward the other time that I broke the screen and he is highly recommended as well. However, it'll cost you and he has less conventional hours. iCracked was a crock. Their website is entirely misleading as it quoted me $89. Then I got an automated text that said $89 plus tax. THEN I got a text from the actual tech that was supposed to come and repair it that it would now cost $129. He also wanted to offer me a gold home button for another $30, but here's the thing: there's nothing wrong with my button, it's just the screen so whatever. Totally shady. Thank goodness for the recommendation! Do whatever you need to and come to Bay IC Repair and it'll be a nice and professional experience.

I had slight water damage to my iPad Pro. I went to another shop first that wouldn't even try to…read morework on my iPad because the screen was so large (12.9 in). I went to Phone Repair Pro and they were willing to look at it and even attempt to repair it. They let me know that it was a 50:50 chance that the iPad could be repaired but would give me a complete refund if it didn't work. I figured it was worth the chance and a few days later (they had to order the parts and it was the weekend) I have it back working. I really appreciated their honesty and their willingness to refund me if they couldn't get it to work. I highly recommend them and will return if I need anything else repaired.

It's been 2 years since I been here at Phone Repair Pros the first time I was here…read more Back then it was my iPhone 8 Plus battery replacement and to this day the battery still have 98% battery life. Just recently I purchased a refurbished iPhone 14 Promax and an Apple Watch Series 8. I wanted to replace both batteries with New Apple Authentic Battery. So once again I visit Phone Repair Pros. The only Hustle I had this time was the out of stock batteries I waited few weeks for the batteries. Also the repair took a bit longer 2.5 Hours. But overall I'm very satisfied with the service. When I got the refurbished Apple Watch Series 8 it's a bit laggy and the screen size is a bit out of place. But then after the battery replacement with Phone Repair Pros it's Surprisingly better than I first had it. So it's is true that when you bring it to Phone Repair Pros you will get it back better than new. It's not a sales pitch I am a witness to this I vouch for it It's really true you will get it back better than new.

They have repaired my wife's cell phone several times. Repairs are always fast and they do a good…read morejob

Alex is best at fixing phones. He fixed my iPhone 14 Pro Max rear camera now the camera working…read moregreat. Top notch service

Soooo. The iPads needed screen repair so naturally I went back to Apple for a repair. They said…read more Oh we don't do repairs you'll need to buy a new one. I said why. They both work fine. Sorry sir. Well. I said lemme call around. I found this spot. Open On SUNDAY he said. Oh yes. I fix that Soooo. I gave him my phones. iPads. And now I have them back ! Apple what ?? U&I for the Win !!! Ya herd.

My iPhone would not charge, it was apparent that something was wrong with the charging port. I…read moretried cleaning it using several techniques, different adapters, different chargers, no good. Brought it here and it was fixed in 2 hours for a very reasonable price. Top notch service.

Joe is a nice person more than you would expect, and has friendly and good service coming to your…read morelocation. Recommended.

Great Service. Had my 65" LG OLED screen went black one day. K-Pro came out to diagnose & the main…read morePCB board needed replacement. Very knowledgeable & transparent. Found the used part on eBay & showed me how to remove & installation replacement.

BayCell is impressive for so many reasons:…read more * considerate communication * amazing prices * immediate turnaround for fixing my vintage iPad in less than 24 hours * their pick-up and delivery system Whilst I had various options through using Yelp, I decided to look into all of my choices.... and I am so happy that I chose BayCell because they truly provided EVERYTHING I needed. I did not think my vintage iPad with the broken charging port could be fixed so quickly, and BayCell blew my mind with how well their service is in all of the aspects. I highly recommend BayCell and my only wish is that I could have tipped them more $$$ for being so amazing at their job. They deserve it!

My son's Nintendo Switch stopped working unexpectedly, so I reached out for help. They responded…read morealmost immediately, came to my workplace to pick it up and run diagnostics, and kept me informed throughout the process. When they determined it needed further examination, they took it with them, completed the repair quickly, and even delivered it back to my office. Outstanding service from start to finish! I highly recommend them!

New location in Old Niles Union City, across the street from park right next to Broncho Billy's…read morePizza. Still awesome service!

He was great! Super friendly and fast service. Got my phone done in 15 mins. Very friendly we were…read moreable to have a nice conversation. I happened to be there during a lively farmers market event on a Saturday so that was a plus

Literally the Best Phone Repair! During the middle of a pandemic, many phone fix places were closed…read moreand I was desperate to get my phone fixed. The few places around Hayward that actually did pick up my call quoted me more to fix a crack screen for an iPhone XS Max so after price comparing, I went to the kiosk inside Southland Mall. It's very easy to find, right next to the T-Mobile Store. My phone was fixed in about 40 minutes while I shop around the mall. I also bought my daughter's Ipad to fix. Quick, simple, and the best prices compared elsewhere. Plus, dropping your device off while you do some shopping is just so convenient. My 3rd time going there was when I had water damage in my phone and he was able to save it! Also gave me tips on prevention and what to do the next time I left my phone in water overnight! The guy is really hard working and was there every day throughout the pandemic from morning to closing time. Make sure to check mall hours before going!

Hours say they open at 10am, was waiting from 10am to 11:15am and nobody is here. They need to fix…read moretheir hours of operation.