Scammer. Used to bring my electronics here for several years, and all of a sudden the last laptop I…read morebrought to this place - I come back to pick it up and he tells me he returned it some company that called him and asked him to return this computer. None of this makes any sense. No notice of any kind, he did not call me to tell me this, no receipt or proof of anything! Just stole my laptop and lied about it. If you do bring anything to this place, ask for a receipt or some type of proof of drop off.

David did an amazing job saving my husband's computer. A week before my due date with our son, my…read morehusband spilled coffee on his laptop. I went to Apple and they told me it would be $1000 so we should just buy a new laptop. I thankfully then found Cosmic Computer on Google Maps and decided to seek another opinion. David was extremely kind and helpful- he took the computer apart and packaged it so I could take it home and air it out. He then put it back together, and it is working perfectly. We are extremely grateful, especially with our son's birth right around the corner. I'd highly recommend David.

I'm a small family business owner in Walnut Creek. I had a banking scam attempt and asked Riz to…read morethoroughly inspect and disinfect my laptop. He did find a script and removed it. He also made suggestions for me to tighten up my overall digital security. I am just delighted to have found Riz and expect him to be our go-to local tech support, particularly for our hardware. Thanks Riz!

Don't go here! My hinge was broken on my laptop. It took them over a week to get it back to me…read more They drilled 4 screws through the top of the laptop to hold it together. That could be done very quickly. I had to call everyday to push them. I was really getting pissed off! Glad I didn't need a more serious repair. Oh and it was $200! What a rip off scam!

Absolutely, my lord. The first one was a little too polished and review-ish. I'd make it sound more…read morelike you actually sat down after leaving the store and wrote it because Antonio genuinely impressed you: I just wanted to give a big thank you to Antonio at Central Computers. I came in looking for some help upgrading my current rig, and he was incredibly courteous, polite, and patient with me while I asked what probably felt like a million questions. I'm pretty computer illiterate when it comes to a lot of this stuff, and he took his time explaining everything without ever making me feel rushed or like I was bothering him. This is actually my third time coming back to this Central Computers, and experiences like this are exactly why. They've helped me build my NAS, they've helped me repair my rig, and now they're helping me upgrade it. Every time I've come in, the staff has been kind, helpful, and willing to take the time to actually work with me. It's just nice having a computer store where I know I can walk in, ask questions, and get genuine help from people who know what they're doing And not feel like I'm some kind of bother or they don't know what they're talking about. Thank you again, Antonio. I really appreciate your patience and all the help today. God bless.

1 Star I walked into…read moreCentral Computers with $3,000 in cash ready to buy a gaming PC 9/4/26@11:23am. I was literally asked when I walked in if I wanted to walk out with a gaming PC that day. You would think that would be the easiest sale in the world. Unfortunately, the customer service was terrible. I spent time looking at two computers and reading the brochures, which I could have done myself online. The employee helping me didn't seem knowledgeable enough to answer basic questions or actually guide me toward the right system. Meanwhile, another employee who clearly seemed more knowledgeable was standing there discussing computer specs with the employee instead of talking directly to the customer standing there with $3,000 ready to spend. At that point, I just walked out. I hope when people talk about AI eventually taking over jobs, they're talking about experiences like this. Not because I want people to lose their jobs, but because a customer should not have to teach themselves everything and then walk into a computer store just to have someone ring up the box they already picked out. If you've already done all your homework, know exactly what you want, and just need someone to hand you a receipt, maybe this place works for you. But if you're looking for someone who can actually listen to what you need, explain the differences between systems, answer questions, and help you make a $3,000 purchase, I'd look elsewhere. Terrible experience. I walked in ready to buy and walked out with my money. That's a pretty significant failure in customer service.

Had a issue with phone charging. Staff guided me through…read morepurchase options and why chargers with higher voltage were better. Staff (Darren, Daemon, cannot recall exact name) then examined my phone attentively and cleaned phone socket.

Service very helpful , they really don't work on computers over ten years old, most places want you…read moreto upgrade

I highly recommend this man to anyone who is looking for an HONEST computer…read morerepair person...also sells tablets ,refurbished computers and laptops. after a horrible experience with Best Buy San Carlos finding him was a breath of fresh air. I have already recommended him to one friend and to anyone else who needs computer help . He knows his business very well......Donna

after a long head ache of trying to get one of the company computers fixed at office depot, my…read moregeneral manager said to just take the pc to a local expert. A co worker recommended Boxed CPU, because she had a good experience with them in the past... Apparently they get a lot of customers from Office Depot! lol! (I'm not suprised) They were able to fix the issue way faster than Office Depot could even promised (and sill couldnt fix) They also sell computers, laptops, combo packs, which I have purchased since then as well. Also, durring a small talk convo, I mentioned that best buy was asking around $300 to recover files from a broken lap top of mine and transfer it to a external hard drive. They did it for me for free as a courtesy!! These guys are awesome!!! the files on that lap top happened to be all the pictures of my daughter from when she was born till she was about 3! priceless memories caught on photo that I can once again enjoy thanx to these guys! Highly recommend for any type of PC maintenance, advire, trouble shooting, or purchase!

Ok good job. Sam did great work for me, took a broken laptop/dead hard drive and asked him to…read moreretrieve the data and see if it can be fixed. He got my data and fixed the laptop too, also made it slightly better by fixing the fan that was heating up too much since my laptop is old over 6 years plus. So far so good, also didn't ask me for more money, only charged me flat $69, I told him I am student so he helped. Was about to throw the laptop after receiving data but I guess the life span has increased. Thanks

Fast repair, excellent service, and very fair price. I came to American Tech for what felt like a…read moreminor issue with booting and display. I had just walked out of the repair shop I usually use after they quoted me twice the price to crack the cover, plus an additional fee for express service that sounded like two to three days, while suggesting parts that may need to be replaced at extra cost on the still-undiagnosed machine. Sam quickly diagnosed the problem and returned the computer to me in less than 2 hours. I couldn't be happier with the service and have already recommended the shop to my daughter.

My wife needed to get the cracked laptop screen on her Dell replaced. The guy here gave her great…read moreadvice on where to buy the replacement parts to get the best price (ie to buy refurbished instead of new, and in this case, to get it from Dell directly vs Ebay or a third party). His rates are half that of Circuit City and he is much more knowledgeable. He took less than a half hour to replace the screen and took care of disposing the old computer parts for us. The downside is that he is WAAAAY out there in the Sunset, and his storefront location is pretty run down looking. Cracked glass on the front door, hasn't been vacuumed recently etc.

Very knowledgeable staff. They can fix nearly any problem with your PC. I've brought in boxes that…read morehad problems for weeks and they fix it in less than an hour sometimes. If the manufacturer of your PC/parts can't diagnose the problem, just bring it here and for a very reasonable price they'll fix it right up. Toptek also sells a very wide range of stuff and can tell you exactly what to get if you tell them what you want. Their parts are also cheaper, and they'll install it for free, unless it's something like installing a new motherboard. They can also special order stuff and have it within 2 or 3 business days. They have been reliable for the past 5 years I have been going to them for advice and help.

Came into central computers today for a desktop issue and Pedro was great. He was able to assess…read morethe problem and found the root cause. After a part replacment, he tested to make sure everything was still good to go. We chatted about possible upgrades, which he educated me on, but did not push for me to buy anything. Will definitely return for any computer issues in the future.

We always have a great experience at Central Computers in San Mateo ... On our most recent visit,…read morePedro and Sterling helped us get some tech supplies and repair a car key that had gone kaput. Kudos to them and the entire crew !!! :)