they were extremely helpful. The manager figured out the problem immediately and went right to work. we pop in a bit early but he didn't complain read more

We don't go anywhere else. Coming from my guy previously in the bike business once upon a time, he trusts bringing our bikes here for service or to make purchases from. Service always friendly and helpful. There is a great rotation if they see a patron walk in they'll call for help to assist immediately. read more

Bob's Cycle Center - Bob's Cycle Center: Bountiful selections - Bikes Near Me - Fair Oaks, California

Went here twice and they messed up three times. The first time they broke the protective sleeve on my bottom bracket and I had to buy a new one on top of paying to get it removed. The second time I went they read my number back to me correctly but typed it in wrong then when I went to pick up my bike they didn't install the chainring I explicitly told them to put on. I can't speak for all the bobs cycle centers but be careful at this one. read more

These guys are very professional, do good work and I highly recommend, a bit pricey (but who isn't nowadays?).

We stopped in to get a seatpost and were greeted immediately. We asked for the seat post and the cashier went to get one for us. Another worker saw us looking at the bells and gave us 2 free ones! We purchased the seat post at a great price (and they offer veteran discounts which is always a nice perk). This is the spot to go for your bike needs. Great staff, great service and great prices! read more

What needs to improve is the way they talk to people there I really didn't like how I was talked to like I was stupid or something I'm sorry I will never go there again read more

Brought in my dog stroller because the tires seemed flat and I lost the pump. Dropped it off and came back 4 hours later and was told they forgot to check it. No worries, stuff happens, right? We wait for 5 mins and they say they replaced the tubes and proceeded to say there was nothing wrong with the original ones, they just deflate and you need to fill them up. Why do you charge us $50 then for new tubes? Make it make sense. Won't be coming back here again. *For miscommunication to occur, there needs to be communication first. We were only told "they were good and we replaced them." read more

We've been going to Bob's for years. They never disappoint! My son was excited to ride his bike with friends this evening, but found that his front tire was flat. He was so disappointed. I called Bob's just before they were closing. Even though they were very busy, they still said, "Come on in." Aubrey fixed the tire in no time. He was friendly, professional and went out of his way to make sure the job was done right. A+ customer service! read more

My son and I visited Bob's Cycle Center in Fair Oaks today for the first time. We had a great experience at this shop! Chris greeted us and he was so helpful, kind and knowledgeable. He serviced our bikes at an affordable price and provided some great tips. I really appreciate the excellent service and will definitely return. read more

Great service and very helpful! My son's bicycle had the pedal fall off while riding and it needed to be installed with a specific axle nut. They took care of me within five mins and I was on my way! read more

Bob's Cycle Center is my favorite bike shop, and the reason this is Dave. Dave is the best with customer service. He takes his time with each customer, offering knowledge and experience beyond measure to anyone with any bike. All of the team members there are awesome, but nobody can touch Dave Canary when it comes to someone who is the best in the business read more

Helped us out when a bike rack they sold us popped open while exiting the freeway causing it to drop one of the bikes. Bob's stepped up and not only replaced the bike rack but also repaired the damaged bike at no cost to us. I am a customer for life. read more

5 stars all the way!!!! I had the most wonderful experience!!!!! Aubrey gave the best service I've ever had at any business in my 55 years on this earth. He is brilliant, kind, funny, professional, patient, hard-working, understanding, detail-oriented, emotionally intelligent and doesn't talk down to someone who knows nothing about bicycles! Easiest review I've ever volunteered to write, by far! Oh, and my 89 year-old father has been shopping at Bob's Cycle Shop for the past 38 years. Only great experiences every time. read more

My new favorite bike shop... amazing staff and an old school bike shop feel. Dave and Bryan helped me out on a rim replacement... thank you! I'll definitely be back with all my rigs and appreciate the assist on checking my rear tire on a silly mullet build as well! Definitely the best of Sacramento! read more

Bob's Cycle Center - Bikes Near Me - Fair Oaks, California

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I had a pedal that was stripped to all hell that I was trying to take off. Came by they took it off like butter. They really help me out good. Recommend coming here than going to any other bike shops in the Sacramento area!!! read more

Gave me quote for $160 for broken RD. Fixed it up for $50. No thanks to them stealing my chain, gear shifter cable housing for RD, and my kickstand. read more

The main mechanic needs to get a different line of work. He gives the whole bike mechanics industry a bad name. The holier than thou attitude with a touch of disdain for anyone not as knowledgeable is the character this person plays. He demeans the employees and I have heard and witnessed this behavior on few occasions. Even if the employee is being nice to him, he's snappy and rude to them. His work was ok, there are better mechanics and can do a more professional job than this guy. read more

I took two older bikes in to get tuned up and they were soooo helpful and k pledges le! They helped me out for a minimal charge and had great advise. read more

Our family has been customers with them for decades and they're hands down the best in the business. It's like a personal fitting and consult no matter what issue/question you may have. Every single one of them are extremely knowledgeable with all things cycle related. Whether you're shopping for a peddle bike or E-bike; this is your go to place. Personally, I'd like to point out Greg and Sam for their professionalism and genuine customer care service. Keep up the good work and cheers for years to come!!! read more

If you are looking for a honest, great service, friendly bike store its Bobs Cycle Center in Fair Oaks ( family owned) is it. I took mikes in for a tune up after sitting for 3 yrs. I was told the 2 bikes were in great shape. they fix a flat tire and was charged $35 for both bikes. would I recommend this place bet your ass I would. this is my only bike store read more

Bobs cycle is my go to shop for minor repairs and adjustments. They have all the necessary items in stock and the staff is always very helpful. read more

Greg and the guys at this shop are top notch, the best...hands down. They are so nice, informative and very helpful. All the bike shops in Folsom were telling about a week out to switch out a crankset. Greg knocked it out for my sons YT dirt jumper in less than an hour. So grateful for them and at the same time making my 12 yr old so happy that he can ride tomorrow! This will be my go to shop for everything bikes moving forward! read more

Bob's Cycle Center - Bikes Near Me - Fair Oaks, California

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We don't ride our bikes often but stopped to have our bikes checked out before we take them on a trip. They took them back right away and made a few adjustments. Great customer service and very reasonable pricing. That's how you create lifetime customers! read more

It took two different trips to Bob's Cycle on Fair Oaks to get my derailer adjusted correctly, a simple adjustment for an experienced technician...the first tech should have done it correctly the first time, but after 3 miles riding, the chain started "clicking" again, this time worse. So back to Bob's shop and some young fellow got it right and of course didn't charge me again. The second tech never offered an apology for the first tech's botched adjustment. In fact, the young guys in the shop weren't too friendly. Will I go back, yes.... read more

Dave you are the man. I needed my kids bike repaired before he goes back to moms and Dave dropped everything to help me. To show my thanks, I bought a bike I wasn't planning to buy and damn I'm glad I did. I'm sending everyone here. You guys are awesome! read more

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I went to Bobs and was told my shifter is broken a gentleman named Dave helped me friendly and certainly helpful and knowledgeable while working on my bike we had a pleasant conversation. with what needed to be done I was surprised by the price so reasonable awesome employee nothing but kudos highly recommend. Great job Dave and will let others know you guys are the only ones to go too. read more

Bob's Cycle Center - Bikes Near Me - Fair Oaks, California

Great costumer service Took my sons first pedal bike in and Chris aired the tires and raised the seat for him for free! Thank you again for going above and beyond for my family today! read more

E-Bikes are incredible in their technological advancement that comes with benefits but some unknown issues. Giant is known to have glitchy battery /motor issues 2-4 years after the purchase. For those of you in the EDH, Folsom area, spare yourself the trouble going to "known bike shops" everyone goes to because it's what they know. My experience has been: uncertainty and extensive trouble shooting + two weeks of waiting for an undetermined bill at the end maintenance ordeal. Greg at BCC is spectacularly sharp and assessed the issue on a test ride, made repairs in short order, another 4 mile ride. Problem solved. I had my bike back in two days! Top notch store and tech team. read more

I took my InnerLight single speed in to have them disassemble it before powdercoating the frame, then reassemble it after powdercoating. I also had them replace the old mechanical brakes with Shimano hydraulics. Service was FAST: disassembly took 10 minutes while I watched; reassembly + brakes took a day. Prices were quite reasonable. Results were impeccable: everything is tight, properly aligned, smooth and quiet. Highest recommendation! read more

Bob's Cycle Center - Bikes Near Me - Fair Oaks, California

"This bike shop is a true gem for any cyclist! The staff is incredibly knowledgeable, friendly, and genuinely passionate about bikes, taking the time to understand your needs and guide you towards the perfect fit, whether it's a new bike, parts, or accessories. Their repair service is top-notch, with fast turnaround times and meticulous attention to detail. The selection is vast and caters to all levels of riders, from casual commuters to serious enthusiasts. Plus, they actively contribute to the local cycling community by hosting events and supporting local riders. I highly recommend this shop to anyone looking for a great bike buying and service experience." Ask for Chris Pauley he will get you set up with the perfect fit for you he is the best of the best! Will always trust and lean on the 5 star service of Dave, Gregg and Chris for tune ups and adjustments in the future. Thank you read more

I finally invested in a new bike and bike rack and I am very happy with my decision!!! Dave always helped me put air in the tires and oil up the chain for my cheap little bike so I definitely wanted to give him my business!!! All the staff members are really awesome! Dave is very knowledgeable and helped me pick the correct bike rack for me. I had actually purchased another bike rack off of Facebook marketplace and he helped me realize this wasn't the safest for the type of car I had. He was not just trying to sell me a bike rack or bike. He was being honest and has never tried to upsell me. You can shop here with confidence that you will get great service and a great price and a quality product!!!! read more

Great service. Called same day to get a bike fitting. Arrived had a short wait outside of main entrance (as only so many people allowed in the store at one time). Entered and received immediate assistance from one of the staff members. Picked out a bike to ride and test fitting. Was able to ride the bike around the massive parking lot (with hill and all) could've even taken it through the neighborhood behind the shop. Enjoyed how knowledgeable and accommodating staff was. Also enjoyed being able to test out bicycles and get adjustments if needed prior to purchasing. They have aluminum bikes and select carbon fiber ones- however they get shipments of carbon fiber bikes so just call and ask. read more

Bob's Cycle Center - Entrance - Bikes Near Me - Fair Oaks, California

Purchased two bikes today for our boys. This was the third shop we went to today and they had the best selection of afford bikes. Nate was great, very helpful and not pressuring at all. read more

I have visited the shop multiple times for servicing my bikes (I have several high end bikes, Cannondale Lefty, Specialized s-works epic). The service quality itself is below average: gearing that I had asked to tune/adjust at my last service was just as bad after service as it was before with exactly the same problem, and bar tape they placed didn't even last a year .... what finally made me change bike shops was their terrible inflexibility and rigidity. I never had asked for a change in the expected service completion day before, but on this occasion I had a short notice event coming up, so I asked 4 days before the event (and again 1 day before) whether they could complete at least 1 of the two bikes I had brought in for service (which would have been just 2 days before the completion date they had given me) and they refused - I appreciate that there are waitlists, but most bike shops that I have worked with over many years are usually accommodating when something important comes up for a customer and you are not a customer who regularly asks to move pick up days forward. Utterly inflexible and unhelpful and combined with below average service. I recommend to anyone who cares about cycling not to use this bike shop. read more

Our nine year old son's bike tires were flat. He and Dad brought it in to pump up the tires and they kindly did it no charge! And they checked to make sure he didn't need the seat raised due to a recent growth spurt! All around awesome folks!!! read more

First time I visited the bike shop I was fortunate enough to have George help me I just purchased a new electric bike. It was shipped ended up with a flat tire George said no problem bring it in anytime so I did the next morning. George removed the rear tire and rim with the motor and replaced the tube while I waited. Very happy job well done. Thanks George. read more

This is mainly on customer service as they never helped my with my issue. I took my bike to get the tubes replaced and the front desk rep told me to bring my bike in and place it on the mat in front of the screen and someone would check me in. Brought the bike in, and I'm waiting....15 mins go by and still no one approaches me, they just glance at me like I'm some unwanted guest, mind you, I was the only customer in the store. I got tired of waiting and gathered my bike and left. Horrible customer service. read more

Needed a valve core top nut repaired, done in minutes. Great service! Happy to see the place busy

My son's ebike had a flat on it. We brought it in to get it replaced expecting to have to drop it off and pay a lot. We were profoundly wrong! We were met with great staff, it was repaired quickly and for a fraction of what I feared we would spend. The staff were so knowledgeable and friendly, the atmosphere had a great vibe and the kid was back on the road quickly. Definitely our new ebike service center! read more

Great service. I trust the staffs knowledge and advice. Dave patiently answered all our questions. I did not feel pushed into any decisions like you would at a car lot. A clean and bright shop makes me feel confident. read more