Hello yelpers! I recently had my bike at California Ebikes in Fair Oaks. I am a tough customer, and needed a miracle and after some time they were able to get my bike exactly where I needed it to be! I was so happy after riding my bike, that I asked the delivery driver to shoot a video of me for his boss. Only to find out the delivery driver who gave such good customer service was actually the owner of the business! It blew my mind. If they post the video you can tell if you look at my face, and just know - that it takes A LOT to impress an ugly person and I couldn't be more impressed with their level of expertise and customer service! Take your Ebikes here! Hell they're just bike ppl, give them a call and support local businesses. Don't ask for discounts when you're happy with local business. Give them free promo! read more

I had my knee replaced in December, I was very cautious about purchasing a new bike. But, We had a great experience shopping at California E-bike. Owners Erica and Ryan were very knowledgeable, very professional. Prices were Reasonable. Super excited to take my new bike out on the road. read more

My bike was in need of some work done after the back tire had gone completely flat. I was calling many different places to get it fixed but some either didn't touch e-bikes or were pretty rude over the phone. When I called California Ebikes though you could tell they're different to other shops. Over the phone and in person they're all really nice and helpful. It's good that they get straight to the point with what's wrong with your bike and don't try to sneak in random charges. Pricing is relatively priced and I honestly recommend anyone with bike issues to give them a call. read more

I bought my first ebike from Erica and Ryan. The first time I rode it the pedals were loose and one fell off. I took the bike back to get my money back and was told that there was no warranty. They then tried to fix it. When I tried again to ride it, the pedals again fell off. On returning, again, no warranty so they traded me for a different bike with less power. Again no warranty. When I brought it back I was told by Ryan that I needed to "find another shop". I can't recommend them. read more

Great customer service very knowledgeable and attentive to all my needs, highly recommend. Am very pleased with my purchase. read more

California Ebikes - Am very pleased with my purchase. - Bikes Near Me - Fair Oaks, California

I stopped in a few weeks ago and talked to Ryan about a few ebike questions. He was super friendly and informative. Ryan also spent the necessary time answering my question in a very relaxed manor. I'm not quite ready for a ebike yet but I now have a go to when I finally do. Thanks Ryan, really nice meeting you. read more

I've been to California Ebikes twice and they do good work and fixed my issue both times. They even offer pick up and delivery service. My issue is not their work, but they removed and lost a very expensive lock I had on the bike. I had a very expensive Hiplock DX1000, which is over 300.00 and the bike mount, another 100.00. I forgot to remove the lock and mount but when my bike was returned it was minus the lock and mount. I called several times and text before I got a return call. I was informed that they didnt recall seeing anything and 2 other workers were also asked. I have the keys to the lock so no one can use it, but now im out over 400.00. I am not a happy customer. On fixing the ebike issue, 5 stars, but losing my lock and mount 0 stars. ​​If I use them again, I will be sure to take a picture of my bike and ensure everything is removed before bringing my bike in. read more

Great local shop for ebike service and maintenance. They also stock a nice selection of new ebikes to test ride. Nice professional staff, too! read more

Worst experience of my life..charged double..stay away from Ryan!! He will charge for what you don't need, won't take care of what you do need, and you and your bike are out of luck...good luck read more

Great customer service and friendly people. I came in for help with my kids scooter and even tho they don't service those I walked out with a solution to my issue and a new interest in purchasing a Ebike thanks to Ryan. . I'll definitely be back. read more

I walked in and met Ryan the owner and was pleasantly greeted. I was looking at getting a commuter ebike. I've had a fat tire e-bike for 5 years and I wanted something a little lighter and more nimble and faster. I was looking at the Velotric Discover 1 E-Bike. We were talking and Ryan introduced me to a different bike that was a little bit more powerful but around the same price. I was able to test ride it and I was pleasantly surprised. It was exactly what I was looking for. Erica his wife rang me up right after that and I've been happy with the bike ever since. I even had some issues that I caused and they still warrantied the repair and had it returned in a reasonable amount of time. I totally recommend this ebike shop. It's family owned and operated and I love doing business with them. read more

California Ebikes - Bikes Near Me - Fair Oaks, California

We were looking to purchase an Ebike and wanted to support a local shop and stopped by California Ebikes last summer. The owner's parents were working this particular day and were both very kind and helpful. We returned a few weeks later and purchased a bike with accessories. This time we were dealing directly with the owner's. They were helpful and we left happy with our new bike. We returned last week for a service and left the bike. We picked it up a few days later and realized, after we left the store, that the 20% service discount was not applied (offer was directly sent to us from California Ebikes via text). We called the shop and spoke to Ryan (owner) and he suggested we stop back by the shop. No problem, easy peasy, right? Not quite. Apparently, this triggered Ryan for some unknown reason. From the moment we walked in the store, we were met with sarcastic, rude demeaning comments. As we walked through the door, he literally reached into his pocket and said "here's your 10 dollars". I responded by telling him the discount was more than 10 dollars. He then proceeds to take out his wallet and says "fine here's 20 dollars out of my own wallet". I looked at him and asked why he was so irritated. His response was even worse! He proceeded to make rude and demeaning comments to me and my disabled son. I was so taken back, It was really a WOW moment! He then asks "how much do you want"? I responded by telling him "20% would be 36.00". He then takes a second 20.00 bill out of his wallet and says "here you can have this". I then immediately left the store. Here's a local mom and pop shop trying to make a decent living and this is how he treats returning customers?! There was absolutely no reason for his behavior, it was really odd. Needless to say, we will NEVER be back nor will I continue recommending their store! read more

I would give them 6 stars if I could. I took my wife's ebike into the shop for one issue and they found others and fixed them all. Fast service and very friendly. I worked with Ryan and Erica and they were both helpful. I really like that they explained every aspect of the repairs needed. Erica and I talked about buying another bike while I was there and she knew all of the specs for the bike I was looking at, most importantly there was no hard sell. When I buy a new bike it will definitely be from California Ebike, read more

Every time I come into the store to windows shop, ask questions, or test ride they are so wonderful. They answer all my questions and are so helpful to everyone. The prices are comparable to online, but I'd rather buy local. read more

California Ebikes - They sell adorable bikes as well as super functional. - Bikes Near Me - Fair Oaks, California

I came in recently for a tire/tube issue. Really simple issue, and Ryan assisted me and gave me specific instructions. Definitely worth stopping by! read more

California Ebikes - Bikes Near Me - Fair Oaks, California

Great service. Extremely friendly place to visit and take a test ride. Bought two Velotric Nomads. Delivery is today. Can't wait to get them. read more

I had a flat tire on my etrike today and called around trying to find someone to repair it. California ebikes didn't originally pop up in my first few searches but when it did I called and he texted me back right away saying he could fix it. I arrived as soon as they opened expecting it would be in the shop for a few days but he said he could do it right then. As we chatted about the bike he told me about upgrades he could do, and I jumped at getting more performance out of it. So we have upgrades on order. I'm so glad I found this shop. This will be my go to guy from now on read more

Wonderful experience, went above and beyond. If your looking for an ebike this is the place to be. Huge selection and the value was perfect. read more

Ryan and Erica are wonderful people. I bought an electric rickshaw bike online and they built it beautifully without instructions (instructions weren't included in the packaging). I had some setbacks with the derailer and an absent battery (also not included with the packaging) and they did everything possible to help. The bike is solid and exciting to ride now. I couldn't imagine having to deal with this new bike headache with anyone else. I've been to three e-bike shops with different bikes and issues and this one is by FAR the nicest, most reliable, and knowledgeable in the Sacramento area. Thank you Ryan and Erica! I'll be regular customer from now on! read more

I can't recommend this bike shop. The owner (Erica) will say anything to make a sale. I wanted an e bike that could go off road with my husband. He has a mountain e-bike. She stated several times that the Hemiway mid drive Zebra could do this. This is not the case. The bike is great as a cruiser, but can't go off road and around tight corners. After taking it out, I tried to return it because it just couldn't do what we were sold it could. They refused to allow us to return the bike. The worst sales technique and even worse customer service. read more

Great family owned local business who genuinely care for customers. From initially walking into business I was treated by friendly employees who took the time and concern to assist me. read more

Erica and Ryan owners of California E-bikes were just outstanding. I highly recommend this customer oriented e-bike store. Thank you so much. Glad we found you. read more

I bought an ebike on Amazon and it didn't fit my wife, so we knew there was an eBike shop down the street. So off we went on my new bike and her old pedal bike. We didn't have locks, so we weren't sure what to do and the gentleman from the shop said, "Go ahead and bring them in." We came in originally to just size my wife for an eBike and then off to the internet as usual for purchase. I was mistaken to think, as I have experienced at other shops, to be snubbed when I asked about things about my bike (Purchased elsewhere). I had introduced myself to the gentleman (Ryan) and he proceeded to answer questions about servicing my bike for flats, some solutions I might consider when/if I get a flat to reduce future flats. All of my question were answered and no BS. My wife tried several bikes and Ryan was very informative as to her selection. She made up her mind and we went home. I believe in shopping local when at all possible. The price was good, I didn't have to assemble it and there wouldn't be multiple messages through Amazon (As with my bike) to get the order right and bike working. After figuring the $ out we went back and bought the bike my wife picked out after all price point was great, local, I didn't have to spend all the time putting it together and the customer service was top notch. After our second ride my wife's screen came loose and a screw had fallen out. We stopped by after they opened, and Ryan was right on it and fixed it right on the spot. I am glad to have a great shop so close to home and look forward to future service. read more

California Ebikes - Bikes Near Me - Fair Oaks, California

My husband and I were shopping for E Bikes after renting them several times on vacation. I test rode several from other bike stores for twice the money i paid for a bike from this shop. Once I felt the power of these bikes. I knew I found the bike I was looking for. The people could not have been nicer and answered all of our questions. I am so happy we found this Bike before I spent double on a bike with less power. Before you buy anywhere else you have to check these out. read more

On our first visit to California Ebikes, we were greeted warmly by Ryan, despite the fact that we were bringing in a bike we purchased online. When we showed him our Jason EB7 ST bike with a broken shifter (from a crash), Ryan said they'd be able to replace/fix it, no problem. Also, at our request, he installed a thumb throttle to replace the bar throttle that contributed to the crash (user error). When we picked it up a few days later, not only was the work done expertly, but Ryan had also touched up the crash-scraped brake handles with matching paint and fixed any crash-based misalignments he could find (like handlebars and wheels). Based on the low fee, I'm pretty sure he didn't charge us for all the parts and labor involved. (If he did all that to encourage us first-timers to come back, he succeeded... Thanks, Ryan!) I will definitely recommend California Ebikes to anyone who needs service for their e-wheelers. read more

I purchased two used E-bikes and didn't know much about them. I brought them to California E-bikes to be checked out and do some minor maintenance. Ryan and his wife Erica the owners were so helpful and super friendly and personable. Christian their bike mechanic took both bikes in the back and 20 minutes later we were out riding our bikes. We just can't say enough about the friendliness and caring service. I'll certainly keep going back if needed. read more

Ryan is a terrific guy when above and beyond to take care of what I needed , couldn't be happier. The selection and prices can't be beat. The big advantage of buying here vs online is the customer service, if anything goes wrong with your bike they fix it and you don't have to deal with a call center overseas. 5 stars all day!!!! read more

Oh my gosh!!!! I cannot say enough good things about CA EBikes! Ryan was SO incredibly helpful, knowledgeable and friendly. They have a huge variety of bikes and brands and he knows all of the ins and outs of all of them. We will definitely be back! read more

This is really knowledgeable about bikes.just came in today and ask questions about my sons bike and wat to do on it and told me how fix the problem instead of charging arm and leg ....i would go back anything to this business for help for my sons e-bikes....ryan is the guys name and he even told me he would FaceTime him if I needed help also..... read more

Ryan is amazing. So had just bought a new bike online. Came in an within an hour had repaired our new popped tire (user error on our end) and checked to make sure everything was working well. Will recommend to all ebike friends moving forward! read more

My husband went in for his sons bike he just purchased that had a flat tire. The owner was beyond helpful and asked questions that showed he cared and wanted to help. We are definitely grateful for all the help provided and will definitely be going back! read more

Amazing customer service! They took the time to explain things last week and again today with us returning. We were confident in our purchase and very happy with it. Excellent pricing. Knowing there is a local place to service and help with all our bike needs makes it even better! Definitely recommend read more

Best in the business! Erica and Ryan could not have been nicer. Erica is so knowledgeable about every single bike and listened to what we were looking for and suggested the bikes that would work best for us. She was so patient and informative. Both her and Ryan were so kind and sweet. We are forever customers! read more

Great staff and high quality bikes. Would highly recommend! Electric bikes are a real game changer. I never want to use my car again! read more

California Ebikes - 750W Fat Tire E-Bike - Bikes Near Me - Fair Oaks, California

Great bikes and great customer service. Can't wait to be riding my new E-Bike this summer. Can't beat the price and quality.

Did some serious shopping online before deciding to purchase our bikes locally. We were able to test ride and all questions were answered right then and there. A year later we are still happy with our purchase and look forward to our bike rides. Brought our bikes in for a tune up last week and couldn't be happier with their service. We are asked about our bikes frequently and are happy to refer them back to Fair Oaks Coastal Cruisers. read more

Wow! Just wow!!! These bikes are incredible. To be honest, before owning a Coastal Cruiser our family never went on Bike Rides... But having these bikes has created a more exciting experience for us. At first we were hesitant to buy because of the cost, but after during our research, these we're absolutely the best bang for our buck. Plus they are super reliable and durable. The buying experience was smooth and fast. I believe the family who runs this shop are small business owners who really care about the community also which was a bonus. I forget their name, but they were super nice. Thank you for hooking us up, we are so happy with our decision to buy! read more

I spent a long time deciding on whether or not I wanted an ebike and where I would purchase it from. Fair Oaks Coastal Cruisers was so patient answering all my questions, helping me find what would work best for my needs (I have a toddler I want to ride with), giving me time to consider the investment, and supporting me through the delivery and assembly process. There was an issue with one of the parts and Erica immediately responded to my panic and had me a replacement to me in a couple of days. I cannot recommend them enough! If you're debating on an ebike, DO IT. The experiences with your family are SO worth it!!!!!!! read more

After a TON of shopping around, Fair Oaks Coastal Cruisers offers THE BEST electric bikes out there and somehow sells them at the most competitive prices. I'm not a big Yelp reviewer but would be remised if I didn't tell anyone looking for a electric bike to go strait to Fair Oaks Coastal Cruisers. They have a very knowledgeable staff that never pressured me into buying anything but instead took multiple phone calls from me to help me find the right bike for my wife and I. We love our new bikes, are able to take rides now that we would've never dreamed of on our old mountain bikes and am already talking to them about a smaller bike once my son can grow into one. Great bikes, great prices, great experience! read more

Just wanted to say thank you since getting my ebike almost a year ago i have been more active and have seen more things than ever and my bike is doing great no issues great little family business read more