Looking for a place to get son's e-bike tire tube replacement. Yelp brought us here. It was quite a…read moredistance to get here but worth the service.

Man, I found another gem in the cycling world. I got my first flat today and thought I was…read moreprepared, but my valve stem was too short for my carbon wheels. I was right by the Fair Oaks Bridge on the American River Trail, half a mile away from this shop I had seen before but never stopped at. I had to decide if I was going to walk or call for a ride. I ended up walking, took my cycling shoes off and went in socks haha, not too bad actually. Fortunately, Adaman was there and had exactly what I needed. I caught him in the middle of something, but he still took the time to help and even replaced the tube for me, which I really appreciated. He also pointed me in the right direction for a proper pump and spare tube so I don't run into this again. I'll definitely be back, maybe even to look into a bike upgrade down the road. And once they get coffee and beer going, I'll for sure be stopping in more often. Thanks again for getting me back on the road.

We don't go anywhere else. Coming from my guy previously in the bike business once upon a time, he…read moretrusts bringing our bikes here for service or to make purchases from. Service always friendly and helpful. There is a great rotation if they see a patron walk in they'll call for help to assist immediately.

Ive brought my bike here about 3 times now and i do not go anywhere else. Everyone in this place…read moreknows what they are doing and they are kind and respectful. I love this bike shop, they aren't super pushy about products, they let you know everything up front, their prices are FAIR and there are zero surprises. Much respect to how this bike shop is ran.

I have been into the shop multiple times and all the dudes have helped me a lot and always answered…read moreall my questions. The big dude in the back seems a little grumpy at first but once he comes out of his shell he's very delightful.

Support your local bike shop! We've bought a few bikes here…read moreand come back for repairs. Customer service is amazing- they're always so welcoming when we bring our toddler in.

Amazing service and they are super knowledgeable about Ebikes. They will go over everything and…read moremake sure your new e-bike is ready for adventures. Highly recommend you come here for your next purchase!

Hello yelpers! I recently had my bike at California Ebikes in Fair Oaks. I am a tough customer,…read moreand needed a miracle and after some time they were able to get my bike exactly where I needed it to be! I was so happy after riding my bike, that I asked the delivery driver to shoot a video of me for his boss. Only to find out the delivery driver who gave such good customer service was actually the owner of the business! It blew my mind. If they post the video you can tell if you look at my face, and just know - that it takes A LOT to impress an ugly person and I couldn't be more impressed with their level of expertise and customer service! Take your Ebikes here! Hell they're just bike ppl, give them a call and support local businesses. Don't ask for discounts when you're happy with local business. Give them free promo!

Dear Folsom Bike,…read more Never have I been treated so fairly, with such an amazing amount of customer service. It's Christmas evening as I'm writing this. I currently own a landscaping company and was called on an emergency run to fix an issue that was flooding a home, and due to time restraints on Christmas evening and early closing times I missed my opportunity to pick up my wife's Christmas present, a new Trek bike. I emailed Erin from Folsom bike and she contacted me while sitting down to Christmas evening dinner, she opened up the store just so I could surprise my wife with here new bike. Love small businesses that put customers first. Thank you again Folsom Bike.

Our go to bike shop bought a couple bikes from there. they've been great on any type of servicing…read moreand questions.

NBS is a fab bike shop and in particular, their employee Victor saved my bike ride! He repaired my…read morebike shoe cleats that were completely loose(one had a bolt missing) on the spot. I was in the middle of a long ride and was able to continue on. Thank you Victor for your awesome service

Beware! I brought…read moremy wife's internal gear 7-speed nexus hub in for service in a Saturday. The staff told us they would look at it on Wednesday and let us know if they could fix it. On Thursday, they finally called - and told us they would try - but we have to pay for their hours either way. We reluctantly agreed (since we had a gift certificate, it was sort of 'free'). A week went by - and they told us they couldn't fix it, but they could order us a new wheel fr $450. Which was weird, because I found the exact part on trek's website for $180 and could have it shipped to their store. They told us that wasn't the right part (it was - I'm pretty proficient with bikes and can read a spec sheet). So, when we got to the shop, they claimed we owed $150 of work to get our bike back in the same condition we dropped it off 2 weeks earlier. Rather than fight with them, we paid to just get out of there. I then took the bike to Del Rio Bike Shop in East Sac, and the staff there had the hub fixed in 20 minutes for $30 and were back and rolling again.

Nice to see Eric vendetta bikes the shop and family still here! I've been coming to elite bicycle…read moresince they had their old location by wonderful Chinese. Picked up some tires grips tubes thanks my friends!!

I had an extremely positive experience with elite bicycles. The communication about the repair…read moreissue I had, and the quickness to having my issue resolved was fantastic! Kudos to the repair tech Cody, and front desk guru Janet!

staff was very helpful and ensuring we got the right fit bike for each person in our party. They…read moreexplained how to operate the Ebikes properly and the ride was fun with the recommendations on the local pathways! Cannot wait till more family and friends come to town so we can all go. Enjoy a fabulous bike ride!

Family of four did a walk-in rental of e-bikes for a couple hours. Ed helped us get fitted and…read moresafely on our way; he was great, ask for him. Bikes worked flawlessly, several types/sizes to choose from and had locks and handlebar bags available. Great location connected to the American River Bike Path and easy access to many others, including off-road trails. I highly recommend renting bikes from Practical Cycle!

I can't say enough good things about this place. The owners, Em and Sean, really care about their…read morecustomers. I'm new to cycling and called many bike stores around Sacramento looking for a used road bike. Many shop owners were nice, but got off the phone pretty quick when I let them know my starter-size budget (about $500). However it was totally different when I called The Ride. Em got so excited because she thought she had the perfect bike for me. I came down to their shop and she was totally right. It was perfect and right at my price point. They even added in new tires, no extra charge. Em and Sean don't make you feel silly if you are new to bikes either. Ask all the questions you want. They really want their customers to be happy. I love my bike and I can't say enough good things about The Ride. They have a customer for life!!!

I've driven by The Ride many times on my way to and from home but never managed to find time to…read morestop in. Well, today I did and boy am I happy I did! I met Sean who is one of the owners, and he was so nice answering all of my questions about their services and bike tune ups. He was patient and incredibly helpful, I was blown away. Having just relocated from SF which has a multitude of bike shops all over city, it was refreshing to walk into a place and not be treated like I was simply some number in line. Allow me to explain the differences. Attitude: SF= snooty, sometimes downright rude and pretentious hipsters who you know make fun of your yuppie PUBLIC bike when you drop it off for a tune up. I know it's not "cool" and heralds a hip lifestyle of riding the streets but I like it and you should respect that. The Ride= Sean was pleasant and smiled and said bring it in, we can tune it up no problem. Costs: SF= they will charge you an arm and a leg ($100+) and not tell you what the work entails. My tire was flat in a week and wanted to charge me another $100 to repair it !?!? OR they try to give you the wrong bike back that isn't yours. Seriously, it happened to me. The Ride= I haven't dropped my bike off yet but I was quoted $55 and whatever parts or extras would be run by me for approval before being charged. I'd tune my bike up more often and keep it riding better at that price! The Ride is a small locally owned business. And it's important to support such great people who only want to help their neighbors and provide excellent customer service. If they don't have it, they can order it for you or provide suggestions. I saw a GORGEOUS bike from a brand called Simcoe which looks amazing. And these guys are the only ones in the area to carry it. Sacramento seems to have a bike friendly culture, but it's attitude about biking is less pretentious and people bike because they seem to enjoy it not because it's some political statement. So go take your bike that you love and have the owners at The Ride take care of you and your happy healthy ride!