Guy behind the counter had a chip on his shoulder about e-bikes. We stopped in to check out the…read moreshop and when we said we weren't into e-bikes the guy then basically spent the rest of our visit there arguing in favor of them. Confrontational and rude. Definitely not going back.

Had a problem that was getting the best of me, Brian fixed it in 2 mins, great service. He has my…read morebusinesss.

Our go to bike shop bought a couple bikes from there. they've been great on any type of servicing…read moreand questions.

Folsom bike is practicing social distancing and only allowing a certain amount of patrons in at a…read moretime into the store. They offer two lines outside for Sales at the left door and Service on the right door. All employees and patrons must wear a mask. Friendly welcoming staff. Staff ask you when you are entering store what brings you in today, getting us in quickly to what where we needed to find. We came in today to purchase a couple of insulated water bottles for our bikes. Competing pricing and the products were in stock; makes for a successful trip to Folsom Bike. This Store has a lot to offer and is well stocked with bikes, and accessories when we came in today. We will definitely be back to this location for our next bike services.

I continue to get great service here, went in for a repair and in addition to getting that…read moredone......bought my third Trek hybrid. Mike and Luke both were extremely personable/knowledgeable, excellent company representatives. Under Trek ownership they now have an exceptional inventory of both standard and electric bikes.

I love this Bike Shop, everyone is so helpful whether it's in the service department or sales. Plus…read morethis shop has tons of merchandise, from bike clothing and shoes to accessories. recently bought a new Domane and I couldn't be happier!

I have been a Mike's Bike customer for years, but mostly in the Bay area. After moving to EDH, I…read moredecided to get a new bike, so I visited the store in Folsom. Although it seems like an out of the way location, it is large and stocked with a great selection of bikes and equipment. Staff is super friendly, helpful and let me test ride several bikes in order for me to decide on the best fit. I made my decision and couldn't be happier with my choice or the level of service provided by Slater, who helped me through the process. Even though they are a large company with numerous stores, you feel like you are buying from a locally owned business. I highly recommend.

I ordered a bike directly from Giant to be delivered at Mike's Bikes. The store manager, Angelique,…read morereached out to me the following day (I had ordered the bike late at night) to confirm my order. I was given an ETA of a week but the bike showed up yesterday (4 days after I ordered it) and was ready to roll. The rest of the staff is awesome too. I had to bring the bike in today because some punk made me hit a pole and bent my derailer hanger. They fixed the bike while I waited and didn't charge me. I'm assuming they didn't charge because I just picked up the bike yesterday. Either way, I love that shop and will happily send my friends and family there!

I've brought my son's scooter here twice and left a happy customer each time! They communicate well…read moreand get what needs to be done in a timely manner.

- Brought 2 bikes in with flats, and asked them to "go through" each bike and make recommendation…read more - recommended full tunes at $270 each - when completed, one bike is fine, the other has electronic issues - was told AFTER the 270 tune up that an electric diagnosis was separate and would have been 100. Was not told this up front. Making the decision to pay 270 into the mechanical without knowing Electronics is ridiculous- at least for consideration. ‐ now I have an e-bike without E, that already cost 270 that I might not have agreed to had I known diagnostic cost up front and that the electronics didn't work. (By the way the last time I used the bike the E part did work) - the best Alex could do was to cover parts, but I'd still be on the hook almost $200 for the labor. Mind you I wouldn't be in the first 270 if I'd known everything up front - on top of everything else it was on me to communicate with communicate with them two to three times in person to even get an update on what was going on. This was over several weeks.

One of the few Lectric brand partner repair shops around the Sacramento area. Chris works on all…read moretypes of bikes. Nice to have this local shop available. Made appointment, arrived with bike, Chris took care of it immediately. A++ customer service!

Chris is the best. I've only purchased little items so far, but he seems to have what I need, and…read morehe's close. Great to be able to shop local.

They did a rear tire tube replacement for me in under 30 mins. Super happy with the value, service…read moreand speed.

All of this is in the same day by the way I went over to…read moreMike's bikes and they said the repair for my shifter cable and housing was gonna be about $400 and they said it was gonna take about three weeks to repair so I set up an appointment with them and I thought it felt very off so then I went to Bob's cycle center and they said they would be able to repair it in the same day and all of it for about $50 including a tube change I did have the parts with me so it made it a little cheaper Chris and Mark helped me and they were extremely nice about it. I didn't specify what to I want to change and I got a call from them asking which I thought was very nice. I recommend this business for bike repairs at 10 out of 10 and if I ever need any other work done, I will definitely be coming here.

I went in to get some items for a long-distance walk that I am training for and Cheryl was so very…read morehelpful. She went out of her way to answer my questions and provide thoughtful solutions, addressing considerations I hadn't even thought of. She was so helpful and I left the store feeling prepared and so thankful for her time.

Visited the store today to look at and possibly purchase a seat pack for a new mountain bike. What…read moreI saw online was vastly different than what was in the store. Not only was the selection weak, but I was never approached by an employee for assistance, including in other departments. Plus the store seems small and jumbled in display. For example, the bike department seems blended with the snow board equipment. I left without buying anything and feeling indifferent about ever returning. Lastly, although the store carries name brand products, it is full price and can be found elsewhere for less. The only exception on pricing is their own branded products, but that often means buying something that has the REI logo blazing through the look of the item.

Man, I found another gem in the cycling world. I got my first flat today and thought I was…read moreprepared, but my valve stem was too short for my carbon wheels. I was right by the Fair Oaks Bridge on the American River Trail, half a mile away from this shop I had seen before but never stopped at. I had to decide if I was going to walk or call for a ride. I ended up walking, took my cycling shoes off and went in socks haha, not too bad actually. Fortunately, Adaman was there and had exactly what I needed. I caught him in the middle of something, but he still took the time to help and even replaced the tube for me, which I really appreciated. He also pointed me in the right direction for a proper pump and spare tube so I don't run into this again. I'll definitely be back, maybe even to look into a bike upgrade down the road. And once they get coffee and beer going, I'll for sure be stopping in more often. Thanks again for getting me back on the road.

After calling multiple shops, I called Biker and Bar Café And was extremely pleased that I did…read more They have competitive pricing and the customer service here is phenomenal. This will be the only bike shop I take my bikes to from now on. Well deserving of my five star rating

staff was very helpful and ensuring we got the right fit bike for each person in our party. They…read moreexplained how to operate the Ebikes properly and the ride was fun with the recommendations on the local pathways! Cannot wait till more family and friends come to town so we can all go. Enjoy a fabulous bike ride!

After having my bike in another shop for 5 months and still not fixed I decided to drive up to…read moreFolsom from the Bay Area. I phoned up the shop and talked to Ed. I explained to him what the problem was and he said "l CAN FIX IT" I dropped it off Thursday and it was fixed by Friday. What great service! Ed was Awesome!! Really nice and knowledgeable guy. This is the place to go if you need your bike fixed. Five star service. Thank you