One of the few Lectric brand partner repair shops around the Sacramento area. Chris works on all types of bikes. Nice to have this local shop available. Made appointment, arrived with bike, Chris took care of it immediately. A++ customer service! read more

Sam's Town Cyclery - Lectric ebike - Bikes Near Me - Cameron Park, California

Chris is the best. I've only purchased little items so far, but he seems to have what I need, and he's close. Great to be able to shop local. read more

In a league of their own! Chris and Quentin nailed it with the best experience possible after other cycle shops failed to solve my bikes needs. My bike was having issues changing gears and inconsistent while climbing hills. After a short visit with lots of questions from me Chris was extremely patient and provided guidance on needs of the bike and helped me pick up the appropriate parts to get it back in gear! Upon picking up my bike Quentin advised me on other small tweaks that needed to be done and went ahead and fixed all the issues. Highly recommend this shop. read more

Sam's Town Cyclery - Best cycle shop around! - Bikes Near Me - Cameron Park, California

My son's owns an ebike. If you have ever owned a ebike and need repairs you know the difficulties of finding any repair snop to work on your bike that you did not purchase from them. Chris at Sam's Town Cyclery can help you out. I find Chris to be very honest and quick. I highly recommend this place not only for repairs but his knowledge in bikes for any purchases. Best service ever!!! Robert Holverson Folsom CA read more

Be sure to discuss the return policy if you're not 100% sure in your purchase. I bought a bike here as a gift for a friend, but my friend didn't want it. I tried to return it on the next business day unused (it had been ridden down the block, but no wear at all), but Sam's Town refused to take it back. The bike was set up nicely, and this would have been a positive experience if not for the lack of returns allowed. read more

The owner was pleasant with my previous visits until I brought my minority girlfriend in for a bike rental. He assumed she had never ridden a bike and was less than short responding to her questions. We both felt very uncomfortable with his tone and his discrimination was obvious. read more

Great friendly staff and very knowledgeable. Great help for more than parts and service as they know a ton about local trails. Get there early and spend some time talking with Chris- he's super knowledgeable! read more

Sam's Town Cyclery - Great friendly staff and very knowledgeable. Great help for more than parts and service as they know a ton about local trails. - Bikes Near Me - Cameron Park, California

We adventured from Sacramento to check out this shop. We love the area so naturally we wanted to support a local business. The three of us found the right bike. Chris was helpful, even going the extra mile for us. We were so happy with the purchase we bought a few accessories we wanted. Highly recommended shop. Down to earth guy. Easy to do business with. Thanks again! read more

I can not say enough positive things about Chris and the shop. We love supporting local businesses and this is one that is outstanding. We have been customer of theirs for a few years and I always learn a lot from them. They will make sure your bikes are running well and you will want to return. Thanks Chris! read more

Very impressed with the service from Chris. I was prepared to wait several days for my tire repair but he had it done within a few hours. I'll certainly be coming back for all my e-bike work. read more

This guy is a joke. I am reading these other reviews and find it funny that he rec'd 5 stars & I think he either paid these people or he's paying Yelp to remove the real reviews. There is no way that this many people had a good experience with this creep. So why did I give this joker 1 star? To start off, he clearly has NO clue how to work on bikes. He claims to "fix" bikes yet he has no clue about bottom brackets or the difference between the large hollow spindle and BB bearings, what to do with them, etc. I've been riding for over 25 years and know a thing or two about road bikes and could spot in 2 minutes that this guy is a fraud. I was up in Cameron Park visiting my mother-in-law and had issues with my chain and my bearings so I thought I would take it in and get it checked out. My 5 yr old grandson has more knowledge about bikes than Chris. And to top it off, he had this lecherous gaze the whole time I was speaking to him which totally creeped me out. I ended up not leaving my bike with him and took it down the street to a "real" bike shop. Finally, his selection of bikes is pretty lousy. Don't think this place will last long.... read more

I brought bike to shop for tune up and new inner tubes. This owner does not back the products he sells and has no intention to provide customer service. After 2 months sitting in my garage, the front tire went flat. I brought the bike back to shop and asked the attendant to check the inner tube. All he did was fill the tire with air and sit it aside. Went back after a week, asked if the inner tube was checked, the owner said they filled it with air and its holding. I explained it was a slow leak and the tube should be check. The owner preceded to give excuses how tubes are iffy, they can be tricky, it's just the way tubes are, on and on. I left it there another week, went back and asked owner of shop if he did anything about the inner tube. Said it was filled and holding air, he doesn't take tubes out to inspect them. read more

Great local bike shop. Chris is a very friendly and knowledgeable shop owner. I haven't purchased a bike from him (yet) but have number a number of parts from him. Called him yesterday needed a pretty tough to find cassette that I needed asap. Called several shops and he, like most around did not have it in stock. He was the only one that said he could order it and have it the next day. I picked it up today and the cost was comparable to what I could habe purchased it for online and waited several days for. Great service and price from a friendly, local shop. That's all I look for. read more

Sam's Town Cyclery - Bikes Near Me - Cameron Park, California

Have had fantastic and informative service at Sam's Town Cyclery! Chris is an avid biker and knows his business well. He recommended the perfect bike for me and I love it !! Back to feeling like a kid again. Thanks so much Chris!!! read more

Sam's Town Cyclery - Riding on the trail near Folsom lake!!!! - Bikes Near Me - Cameron Park, California

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Had my road bike serviced and tricked out by Chris and Drew. Bike rides and looks amazing . Great service, fast and friendly . The best bike shop around . read more

They are open during the quarantine! Hubby and I both needed tuneups on our bikes. Chris took care of us in a very timely manner. Did a great job on our tuneups and tire changes. So happy with their work! read more

Chris was very helpful in helping me find the perfect bikes for my twin teenagers! Great price, great service! read more

Bought an awesome scooter for my son's birthday. I wanted to support local busines but was feeling cheap during these "uncertain times". I was surprised to find after the sale that they had the lowest price from what I found on the internet. Bought some other bike parts as well. Didn't have to wait a couple days for delivery, got great service. Dude. Buy local, support your community. They are more competitive than you think and a pleasure to deal with. read more

I have been in Sam's a couple times and Chris, the owner, and Drew have been great both times. I have a higher end mountain bike and they seem to really know their way around the various components. He was even able to get me in and out in the same day. I have a new go to bike shop and I highly recommend them. read more

Great place to go if you want to get ripped off. Every time I went there, Chris wouldn't stop trying to sell me one of his over-priced bikes (even after I say no and I just want regular maintenance on the bike I have). Then he tries selling me parts I didnt need, and with the parts I had no choice (but to buy), I'm not convinced that the parts I paid for were the parts I actually got. Tip: If you order parts through him, get proof that the parts you bought were the parts installed, and tell him to give you any old parts he removes. He completely flaked on me more than once in the 2 years I did business at this shop, and he has proved himself absolutely untrustworthy. If you choose to do business here he will either create more problems to hike up the bill, or milk the problems you have until he has squeezed as much as he can out of you. Example of the last experience I had here before switching to a different shop: I had to bring my bike in 3 times due to problems with my shifter. He only pretended to fix it (to build a case that I need a replacement), and during the last trip finally stated I need a new shifter. When I took it into another shop for a second opinion, all they had to do was clean it. Now it works perfectly! How can a person expect to stay in business with ethics like this? read more

Had a great experience with Chris Cockrell owner. He not only took care of what I needed and helped me pick out what I needed for my bike he even put it on for me. His new place on Mother Lode is clean and very organized. I would definitely return and refer him!! Thank you Chris! Maria read more

Chris is personable and professional. His service choices are fitting. His work is timely, well-done, and affordable. Chris is a true bicycle enthusiast who loves what he does. He's my go-to when my bike needs shop work. I know I can trust this guy. read more

I have a Cannondale road bike that Chris tuned last week. My ride was really smooth and I was please with his work. The bike is 2 years old and it has never ran so well read more

Exceeded expectations! I went to Sam's Town Cyclery to find a good quality scooter for my son. The owner was so helpful and very nice to talk to. He took the time to inform me all about scooters and their components. Before entering I did a lot of research on the best brands, reviews, and pricing. The price I paid at Sam's was very fair, I walked away with a top rated scooter at a great price. I'll be a return customer for sure. Amazing service :) read more

Twice now I have encountered a mechanical on the eldorado trail right next to this bike shop, and was very grateful this place was there. The owner Chris has always been very helpful and generous showing me how to do various things. read more

This place is awesome. They are a smaller shop with all of the quality stuff that a big shop has. I stopped in once to check it out and liked it. I returned yesterday to buy a bike pump. He explained their differences and let me test it out on the bikes. All of my questions were answered without any pressure to buy anything. I like shopping at places like this where they want your business, not just your money. read more

Thank you for all your help, our bikes were in great shape after you blessed our bikes with your touch. You prompt service is above and beyond. Thank you again we enjoyed our family day ride and could not have done it with out your services. read more

Hands down the best experience I've had! If your looking for a bike, bike parts or service you will leave happy guaranteed! I highly recommend this shop, Chris will be sure to take care of you. So if you have to pass a few other shops to do your business here rest assured you will be glad you did! read more

I went into Sam's Town Cyclery looking for help with two minor repairs that I was struggling with. Chris was extremely friendly and fixed my issues immediately with no hesitation. What a great addition this shop is to our neighborhood! My nephew goes in frequently and Chris is willing to spend time with him, allowing teenage boys to be exposed to entrepreneurship at its finest. I highly recommend dropping in. Thanks Again Chris! read more

Highly recommend this place! I brought my dads older bike in and Chris was beyond helpful (along with his employees) and walked me thru some different upgrade options. He gave me a quote and told me it would be done in a week... when I went to pick it up the total came in less than he had quoted and the bike looked/rode great! We will definitely be returning for any future bike purchases or service! Great experience overall! read more

Ordering my son's race bike through Chris has been a pleasure. He kept us updated, even providing my 16-year-old son with the shipment tracking number so he could go follow it from FL to here. When it came, he helped my son switch over some os his specialty parts and get it ready for the upcoming season. I will definitely drive from Roseville to Cameron Park (or my son will!) for all of our biking needs, parts, etc. And thanks for the red vines! read more

Great experience! Chris was super helpful and informative. The shop has a great selection - pretty much anything you'll need for beginners thru experienced riders. We went in to pick up one bike and came home with two, plus all the goodies to go with them. I would definitely recommend shopping here for your next bike! read more

Outstanding Service here at Sam's Town Cyclery. Chris got me on a sweet KTM mountain bike. Came in today to pick up my KTM, and purchased my wife a bike too just because of the superior knowledge and service provided. Customer for life at Sam's Town Cyclery! read more

Chris is a great guy! Honest, clear evaluation of work and parts costs. Very pro-active. Found problem after taking my tires apart and sent me a pictures and options to deal with issue. All work done in a couple of hours! Chris also has a work bench for youth to come in and do their repairs! Definitely use Sam's Town Bicycles as my bike shop! read more

I came to the store to purchase a tube for my BOB stroller tire, and was planning on just having my husband replace it for me (though he's out of town and I would have had to wait a few days). I was pleased when the owner suggested I bring the tire in and he would teach me how to change it myself. He provided the tools and helped me here and there. Awesome customer service!! read more

Sold me a defective BMX with broken/defective rim, the back rim was dented which I thought was just a design at first, which then shortly after him putting air in the tires he let me ride it and buy it, the NEXT DAY! after 3 hours of riding in total on the bike and learning how to bunny hop off a sloped curb the tire popped from the dents in the rims, he told me it was my fault despite seeing the dents there before I bought the bike thinking it just came like that as a weird rim design seeing as it was a BMX Bike which are almost always some design or weird color to them and the dents aren't aligned or scratched at all which would happen if I hurt the rim or hit the tire too hard, this doesn't happen off of 4 inch curbs that are sloped, sickens me I confronted him and recorded it and he kept contradicting himself in his absurd lies, luckily the video I have will be enough to get some of my money back, DON'T trust him he will try to befriend you and then will sell you defective items and kick you out the store when you tell him you're recording, thanks for the broken rim and tire you disgusting rat! read more

I seem to have a different view from everyone else who has ever been to this shop and posted on yelp so I will elaborate First the good items, the shop is well located in a local strip shopping area. Chris, the owner, provides a discount for public employees which I feel is a nice element to any business. Since the business is close by the home I just purchased, I brought in an older Trek bike to be serviced. After the initial questions as to why I wanted to revive this bike, he tried to sell me a new bike. I was not interested in this so we went through the different items which included a new chain and derailleur. Chris figured up the cost of the items and said it was to be nearly $200. which I was alright with. I was given no written estimate only a tag to pick the bike up the following Friday. This is when things began to go wrong for me. He asked for payment in advance and indicated that some folks do not pick up bikes once worked on. I paid the amount of the invoice, not seen, but I have never done this for any auto repair or any other repair of any type. Perhaps Chris has been burned in the past but I do not feel this is good business practice and makes the customer feel as if they are not regarded as honest. When I went to pick up the bike a younger associate was at the shop, not Chris. I gave the associate my pick up slip and he initially mentioned that there were several items that were not paid for. When the associate mentioned that the chain and derailleur had not been paid for I told him that Chris and I had discussed these items for the original invoice. He said I owed $29. I said this was already taken care of in the original invoice, the associate got Chris on the phone several times. Still demanding the $29. be paid I was about to call Chris when he arrived at the shop. By this time I had been in the shop around 15 minutes and was getting rather annoyed. By now the discrepancy was down to the chain because the associate had now found the derailleur on the invoice. Chris now wanted $10. for the chain. I told him we had talked about the chain originally I had no copy of the invoice estimate and I had never received a call, as most other repair shops do when other services and repairs are needed and not in the original agreement. All this about nothing, but poor customer service. I will not recommend this business to any of the public service employees I work with nor will I do business with this shop ever again. read more

Chris did a great job in tuning up both my mountain and road bikes. He gave me options on parts with varying price ranges. He was very clear as to the difference in performance of the differently priced items. The tune ups were great and my bikes run beautifully. My brakes weren't quite right at first, but he quickly changed the settings to fit my small hands. Great job. I will be going back for my biking needs. Oh, and the price was very fair! read more

Great bike shop. Chris was extremely helpful and knowledgeable about bikes and made my decision easy to become a KTM ambassador. Thanks Chris! read more

I took my bike in for a tune up and mild repair. The owner Chris is very friendly and very knowledgeable. They finished my bike sooner than they anticipated and was reasonably priced. I recommend this shop. read more