staff was very helpful and ensuring we got the right fit bike for each person in our party. They…read moreexplained how to operate the Ebikes properly and the ride was fun with the recommendations on the local pathways! Cannot wait till more family and friends come to town so we can all go. Enjoy a fabulous bike ride!

After having my bike in another shop for 5 months and still not fixed I decided to drive up to…read moreFolsom from the Bay Area. I phoned up the shop and talked to Ed. I explained to him what the problem was and he said "l CAN FIX IT" I dropped it off Thursday and it was fixed by Friday. What great service! Ed was Awesome!! Really nice and knowledgeable guy. This is the place to go if you need your bike fixed. Five star service. Thank you

Great little shop in a very convenient location…read more I snapped a cable while riding the trails close by and decided to stop by Trailside Bikes on my way home. They had the parts I needed in stock and at very reasonable prices. I was able to get my bike back out on the trails the next day and not miss any riding time. Thanks, Trailside!

I had the best experience with Trailside Bikes this past weekend. I was traveling to the area from…read moreout of town for a cycling event and contacted Trailside ahead of time to arrange for a rental. Dave was very responsive, organized, and detail oriented. Everything worked out as planned with great service and I couldn't recommend them enough. I will definitely use them again, great shop!

Man, I found another gem in the cycling world. I got my first flat today and thought I was…read moreprepared, but my valve stem was too short for my carbon wheels. I was right by the Fair Oaks Bridge on the American River Trail, half a mile away from this shop I had seen before but never stopped at. I had to decide if I was going to walk or call for a ride. I ended up walking, took my cycling shoes off and went in socks haha, not too bad actually. Fortunately, Adaman was there and had exactly what I needed. I caught him in the middle of something, but he still took the time to help and even replaced the tube for me, which I really appreciated. He also pointed me in the right direction for a proper pump and spare tube so I don't run into this again. I'll definitely be back, maybe even to look into a bike upgrade down the road. And once they get coffee and beer going, I'll for sure be stopping in more often. Thanks again for getting me back on the road.

After calling multiple shops, I called Biker and Bar Café And was extremely pleased that I did…read more They have competitive pricing and the customer service here is phenomenal. This will be the only bike shop I take my bikes to from now on. Well deserving of my five star rating

I love Roseville bikes. Very kind and knowledgeable Fixed my electric bike and now I'm enjoying…read moremyself riding around town. Thanks again Roseville Bikes!!!

Super easy to work with and they did a great job replacing my tubes/tires. Pick up/return was so…read moreeasy. I will definitely use them in the future!

Super friendly service from Travis and the rest of the crew every time I come in - love to support…read morethem!

I honestly don't think it's possible to write a negative enough review for this place. It all…read morestarted with me returning my FX 2 and using my Roscoe 7 as a trade in to get a Checkpoint ALR 3. They didn't have the Checkpoint in stock so they ordered it and told me it would show up in a week. 9 days went by so I called to check in and see if they had an ETA since the bike was two days late at that point. It was then that I was told by an employee that the bike had north of a month long backorder. The employee seemed surprised that the manager who sold me the Checkpoint didn't tell me that it was backordered. At this point, I was not OK with having been deceived into this deal so I said I wanted my bikes back or a cash refund. I went in to the Trek store the day after my phone call with the employee and the manager lied to my face saying he didn't know there was a backorder. Nice try. I work for an auto dealership. We can see when cars and parts are backordered. A couple days went by and the employee called me again last Tuesday to inform me that they had found a bike in Tennessee and could have it in my hands by the weekend and asked if I wanted the bike or store credit. I chose the bike. The weekend came and went and still no bike so my brother called on my behalf since I didn't have time to call today 4/27/2026 and they told him the bike would show up tomorrow but would not be able to be built until Friday because their "builder" is out until then. More lies. Anybody in that store could build the bike. I know this because everyone in the El Dorado Hills store builds bikes. At this point, I now have a Giant Revolt 2 (I strongly suggest trying that bike) that will be my bike and I will be selling the Checkpoint for cash when I have it in hand because I am 100% done with Trek. I will be having it inspected by a trusted shop first before I sell it though because I now don't trust Trek Folsom to not sabotage the bike since I have been very clear about my displeasure both in this review and the survey I got in an email. I will NEVER do business with Trek again and will do everything in my power to direct everyone I meet away from Trek. This Checkpoint would have been my 4th Trek bike and after this experience, it will be my last for sure. Nice going guys. You drove away someone who was planning to ride your bikes for life! Great business! Anyway, if you want an awesome gravel bike, go to Mike's Bikes in Folsom and check out the Giant Revolt 2. I should probably be thanking Trek because had it not been for this experience, I never would have wound up with a far superior bike. Anyway, negative 1,000,000 stars for these guys.

Hi. I'm JACK LYONS, and I must tell you that Monster Joes Mobile Bike Service is more than just…read moreOUTSTANDING! You see, I have been in and out of bike shops for over 60 years; most have been satisfactory and more. BUT, Monster Joes is head and shoulders above all others. I'm fortunate to have discovered these superstars . They're the bee's knees, the cat's meow, the doggie's bow wow.

In March 2026, we searched several bike shops to find a reliable place to service our son's e‑bike…read more After reading many positive reviews, we chose Lincoln Cyclery. They offered a variety of services, including a convenient pickup and drop‑off option for a small fee. Reviews also praised their mechanics, so we felt confident leaving the bike in their care. The bike needed two new tires (which we provided), brake service, and a new kickstand. The staff came to our home to pick up the bike, and the mechanic looked it over while discussing the needed work. We were told it would receive a Stage Two tune‑up, brake service, new brakes, new tires, and the upgraded kickstand. At that point, we felt good about the decision and trusted the shop. Unfortunately, the experience went downhill once the bike was returned. 1. The bike was not returned on time. Not a major issue by itself, but it was the first sign of problems. 2. The under‑mount glow light was missing. I watched the mechanic load the bike with the light still attached. He said he would look for it and get back to us, but he never followed up. It felt like he didn't care that a $40 accessory had disappeared. He didn't offer to replace it nor offer a credit for the missing item. 3. The brakes were unsafe. My son had to adjust them himself because they were not set correctly when the bike came back. They still continue to not work correctly. 4. The mechanic mentioned a missing washer for the light. This raised more questions about how the bike was handled. The light has since detached from the bike, so now we need to find a new screw and washer that will work with the bike. 5. The upgraded kickstand and chain issues. The mechanic recommended a stronger kickstand to support the bike's weight, but soon after, the kickstand has broken and the chain snapped, so now the bike became unusable. Now, only a month later, the bike can't even be ridden. The light fell off, the chain broke, and the brakes are still unsafe. After spending around $393, we're left with a bike in worse condition than before and no resolution from the shop. We genuinely wanted to support this business, but our experience was extremely disappointing, and we feel cheated out of both the money and the repairs we expected

Andy and Lindsey we're spectacularly helpful this week with our new bike purchase. They were…read moreefficient, courteous, and very knowledgeable. I appreciated how easy the process was, and the price couldn't be beat, either. I also appreciated how easy it was to call with questions and get a person on the phone vs a robot. Buy local!

Nice workers but they took my bike apart, and when they told me I had essentially totaled my bike…read morethat was still working fine, I said I would come pick it up. They said they would put it back together the way it was. Unfortunately that meant with a flat front tube, no valve nut or stem cap, and my derailer completely off with the chain hanging loose. That is about 5 pieces away from how it was when I brought the bike in. I won't be bringing my bike back

One of the few Lectric brand partner repair shops around the Sacramento area. Chris works on all…read moretypes of bikes. Nice to have this local shop available. Made appointment, arrived with bike, Chris took care of it immediately. A++ customer service!

Chris is the best. I've only purchased little items so far, but he seems to have what I need, and…read morehe's close. Great to be able to shop local.

Extremely frustrating experience. Peloton scheduled a service appointment through Velofix and…read moreconfirmed the window as 8-10 AM. Later, I received an email from Velofix saying the time was actually 11 AM-1 PM, but I didn't notice the change right away. On the morning of the appointment, I called Velofix to clarify, and the representative told me it was too late to adjust anything and that I should've contacted them earlier. I let it go and agreed to keep the 11-1 window, rearranging my work schedule to be available. No one showed up. At 1:30 PM, I had to call my wife to let her know, and she followed up with Velofix -- only to be told the case had been closed because the service was "out of scope." No one informed me. I was literally on the phone with them that same morning and they said nothing about not coming. This whole experience showed a complete lack of communication and disregard for people's time. I won't be using Velofix again and wouldn't recommend them.

We had the best experience with Velofix and never want to take our bikes anywhere else. We have…read moreused several repair shops in the past and it's such a pain to haul the bikes in (our bikes are really long with extra seating for the kiddos) and places have taken several weeks to fix just a simple flat tire. Don't even get me started on the attitude of the shop workers at Mike's Bikes in Folsom. SO RUDE. From booking the appointment to the actual service (by Wayne) the experience with Velofix was very friendly and professional and easy. Not to mention their rates were comparable to the shops where we had to haul the bikes in ourselves. To have the service come to you, have it fixed in under an hour, and everyone to be friendly about it? I didn't think this was possible! Also, after the last flat tire repair, where the shop had the bike for weeks, the bike did not sound the same. According to Wayne, whoever put our bike back together didn't do it properly and there were a ton of loose nuts etc. which I 100% believe because the bike did not sound the same when we were riding it. Wayne tightened all that stuff up for us (thanks Wayne!). Anyway, all around a great experience and we know who will be getting our business from now on. Also, to anyone researching bike repair places, I highly recommend looking on the bike manufacturer's website to see their recommended repair shops. Velofix was recommended by Rad Bikes and you can really tell the difference when someone is comfortable working with a particular bike brand.