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    Roseville Bikes

    5.0 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Roseville Bikes

    Bike repair and maintenance

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    30 days ago

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    5 months ago

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    9 months ago

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    REI - REI's Biggest Sale of the Year for REI Co-op Members lasts until 5/27/24.

    REI

    (162 reviews)

    $$$

    I've only been here twice. First time was to check out the selection for a Cargo roof box and rails…read morefor my vehicle during the Memorial Day sale. My husband and I have no idea what we were looking into but the staff is very helpful. I believe it was Bill who helped us make a selection. I didn't know what the right fit would be for my vehicle. He was very informative about the products and promotions available during that time. I took some time to decide on what I wanted and ordered online. We went to go pick up my cargo roof box and rails. We wanted to have them install it for us initially but the services were not available due to the waitlist. I forgot the man's name who helped us but he quickly taught us how to put everything on our vehicle since it couldn't fit inside the car to take home. I would definitely would come back again since the customer service was amazing. I also got the best deal for my roof box compared to other places during the sale. They have a great selection of outdoor gear that I would like to buy. Store was clean and organized well. Thank you for your help in making the best decision especially for an expensive product.

    Nothing says "customer service" quite like being publicly scolded by a manager for using the return…read morepolicy REI advertises. Daniel at REI Roseville made a point of calling out my return history in front of other customers, claiming my shoes had "over 500 miles" on them based on nothing more than his own guess, and threatening to leave notes on my account. I've been a member of REI since 1992. He also referred to my returns as "appeasements," which tells you everything you need to know about his attitude toward customers. REI advertises a one-year satisfaction guarantee. What I got instead was a public lecture, a completely unnecessary attempt to embarrass me, and a manager acting like he was there to scold me rather than help. He told me, in front of other customers, that this was "not my first return recently," announced that my return rate was 50%, pointed out that I had bought the same shoe in another color, and said he would leave notes on my account. What he conveniently left out is that I often buy multiple sizes or colors and return what does not work - all brand new - which is completely normal. Lastly, this was only the second used item I've ever returned - since 1992. REI Roseville turned a longtime customer into someone who now plans to avoid big purchases, stop using them for ski mounts, and possibly cancel a membership. Embarrassing behavior from a manager, and an even worse look for the store.

    Monster Joes Mobile Bike Service - Monster Joes Shop Facility

    Monster Joes Mobile Bike Service

    (24 reviews)

    Hi. I'm JACK LYONS, and I must tell you that Monster Joes Mobile Bike Service is more than just…read moreOUTSTANDING! You see, I have been in and out of bike shops for over 60 years; most have been satisfactory and more. BUT, Monster Joes is head and shoulders above all others. I'm fortunate to have discovered these superstars . They're the bee's knees, the cat's meow, the doggie's bow wow.

    In March 2026, we searched several bike shops to find a reliable place to service our son's e‑bike…read more After reading many positive reviews, we chose Lincoln Cyclery. They offered a variety of services, including a convenient pickup and drop‑off option for a small fee. Reviews also praised their mechanics, so we felt confident leaving the bike in their care. The bike needed two new tires (which we provided), brake service, and a new kickstand. The staff came to our home to pick up the bike, and the mechanic looked it over while discussing the needed work. We were told it would receive a Stage Two tune‑up, brake service, new brakes, new tires, and the upgraded kickstand. At that point, we felt good about the decision and trusted the shop. Unfortunately, the experience went downhill once the bike was returned. 1. The bike was not returned on time. Not a major issue by itself, but it was the first sign of problems. 2. The under‑mount glow light was missing. I watched the mechanic load the bike with the light still attached. He said he would look for it and get back to us, but he never followed up. It felt like he didn't care that a $40 accessory had disappeared. He didn't offer to replace it nor offer a credit for the missing item. 3. The brakes were unsafe. My son had to adjust them himself because they were not set correctly when the bike came back. They still continue to not work correctly. 4. The mechanic mentioned a missing washer for the light. This raised more questions about how the bike was handled. The light has since detached from the bike, so now we need to find a new screw and washer that will work with the bike. 5. The upgraded kickstand and chain issues. The mechanic recommended a stronger kickstand to support the bike's weight, but soon after, the kickstand has broken and the chain snapped, so now the bike became unusable. Now, only a month later, the bike can't even be ridden. The light fell off, the chain broke, and the brakes are still unsafe. After spending around $393, we're left with a bike in worse condition than before and no resolution from the shop. We genuinely wanted to support this business, but our experience was extremely disappointing, and we feel cheated out of both the money and the repairs we expected

    Roseville Bikes - bike_repair_maintenance - Updated May 2026

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