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    Bicycle Emporium

    4.3 (58 reviews)
    Closed 10:00 am - 6:00 pm

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    Services - Bicycle Emporium

    Bike repair and maintenance

    Bicycle Emporium Photos

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    Brake bleed on the spot. Saved the ride. Keeping riders smiling!!

    This shop is great!! They helped fix a brake fluid issue same day and got us back out on the trail!! They have a comprehensive selection of tools, gear, bikes, and apparel. And their customer service is superb.

    Ryan G.

    I came in for some pedals and they had a decent selection so I got some. Came back the next week when I needed a tire and they were polite and offered up advice without being condescending like most bike shops. Then when I got a carbon wheel I had them lace it up. They were prompt, professional and did what they promised. I will always shop here from now on. I have had mixed experiences at bike shops around here but Bicycle Emporium does what's needed with a smile! They have a ton of products packed into the shelves. Whatever nick-nack you may need I bet they have it!

    Bill did an outstanding job building me a C 64 . If your in the market for a Colnago Bill is the guy, really knowledgeable on Colnago's and Campagnolo, sized me perfectly over the phone. Went above and beyond to get me exactly what I wanted and well worth the 2 hour drive to make a purchase from this shop.

    This is my 'before' photo with original stock components.

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    4 months ago

    Love my e-bike from Bicycle Emporium! I've never been on one before and I loved the training from the staff.

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    9 months ago

    Business owner information

    Photo of Bill M.

    Bill M.

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    2 years ago

    Came in for a tuneup on my very old bike and they did an excellent job and cleaned it up so well, it almost looks new.

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    7 years ago

    8 years later they have never disappointed . Many visits for various needs and always grateful for such a well run business.

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    6 years ago

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    6 years ago

    Quick to respond and has great information! Could identify the parts that I needed even when a factory store was having trouble.

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    7 years ago

    Excellent job an basic maintenance a flat repair.

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    Page 1 of 2

    Ask the Community - Bicycle Emporium

    Review Highlights - Bicycle Emporium

    Bill and his experienced staff of mechanics make sure you leave with the right bike for your style of riding.

    Mentioned in 17 reviews

    Read more highlights

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    Victory Velo Bike Shop

    Victory Velo Bike Shop

    (109 reviews)

    $$

    I purchased the highest-end bike available from Victory Velo because I believed I was investing in…read morepremium quality, expert service, and long-term support. What I experienced instead has been deeply disappointing. From the very beginning, the drivetrain did not function properly. Shifting was inconsistent and unreliable. I brought the bike back to the shop numerous times during the first year -- well within the stated one-year warranty period for drivetrain components. Each time, I was told the gears had been adjusted and that the issue was fixed. Each time, I would ride the bike and discover it was still not working properly. I travel frequently to ride, including trips to Colorado, and it is incredibly frustrating to arrive at a destination only to discover that a brand-new, top-tier bike still isn't functioning correctly. This was not a one-time complaint -- it was an ongoing issue from the beginning. As the one-year warranty period approached, I was told directly not to worry about the warranty expiring. I was assured that if we went beyond the 12 months and the drivetrain still wasn't resolved, they would "take care of it." I was explicitly told they would stand behind me and make it right. However, when we reached 16 months and the drivetrain issue was still unresolved, the response completely changed. I was then told there was nothing they could do because the bike was outside the warranty period. After a year of documented complaints and repeated visits during the warranty window, being told that the issue could not be addressed because of the calendar felt like a complete reversal of what I had been promised. The timing of the denial, after repeated attempts to fix the problem within the warranty period, left me feeling dismissed and unsupported. When you purchase a high-end bike at a premium price, you are not just buying components -- you are buying trust, service, and follow-through. In my experience, that trust was not honored. I cannot recommend this shop based on how this situation was handled. If you are considering a major purchase here, I strongly encourage you to get warranty commitments in writing, document every visit, and be extremely clear about how ongoing issues will be handled if they extend beyond stated warranty periods. Even if this were the last bike shop in Auburn, I would choose to drive elsewhere to work with a business that prioritizes accountability and standing behind its commitments. I have been a roder for 40 years.

    Amazing shop, we went in expecting the typical poor bike shop attitude and were met with friendly…read morepeople, a clean shop and a warm inviting vibe. You can tell the people that work there enjoy themselves and it shows in how they treat people coming in. The shop is stocked with everything you need for any type of cycling. The service was top notch. I can't recommend a shop more. Top Notch

    Bicycle Emporium - bikes - Updated May 2026

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