I've brought my son's scooter here twice and left a happy customer each time! They communicate well…read moreand get what needs to be done in a timely manner.

- Brought 2 bikes in with flats, and asked them to "go through" each bike and make recommendation…read more - recommended full tunes at $270 each - when completed, one bike is fine, the other has electronic issues - was told AFTER the 270 tune up that an electric diagnosis was separate and would have been 100. Was not told this up front. Making the decision to pay 270 into the mechanical without knowing Electronics is ridiculous- at least for consideration. ‐ now I have an e-bike without E, that already cost 270 that I might not have agreed to had I known diagnostic cost up front and that the electronics didn't work. (By the way the last time I used the bike the E part did work) - the best Alex could do was to cover parts, but I'd still be on the hook almost $200 for the labor. Mind you I wouldn't be in the first 270 if I'd known everything up front - on top of everything else it was on me to communicate with communicate with them two to three times in person to even get an update on what was going on. This was over several weeks.

Andy and Lindsey we're spectacularly helpful this week with our new bike purchase. They were…read moreefficient, courteous, and very knowledgeable. I appreciated how easy the process was, and the price couldn't be beat, either. I also appreciated how easy it was to call with questions and get a person on the phone vs a robot. Buy local!

Nice workers but they took my bike apart, and when they told me I had essentially totaled my bike…read morethat was still working fine, I said I would come pick it up. They said they would put it back together the way it was. Unfortunately that meant with a flat front tube, no valve nut or stem cap, and my derailer completely off with the chain hanging loose. That is about 5 pieces away from how it was when I brought the bike in. I won't be bringing my bike back

Hi. I'm JACK LYONS, and I must tell you that Monster Joes Mobile Bike Service is more than just…read moreOUTSTANDING! You see, I have been in and out of bike shops for over 60 years; most have been satisfactory and more. BUT, Monster Joes is head and shoulders above all others. I'm fortunate to have discovered these superstars . They're the bee's knees, the cat's meow, the doggie's bow wow.

In March 2026, we searched several bike shops to find a reliable place to service our son's e‑bike…read more After reading many positive reviews, we chose Lincoln Cyclery. They offered a variety of services, including a convenient pickup and drop‑off option for a small fee. Reviews also praised their mechanics, so we felt confident leaving the bike in their care. The bike needed two new tires (which we provided), brake service, and a new kickstand. The staff came to our home to pick up the bike, and the mechanic looked it over while discussing the needed work. We were told it would receive a Stage Two tune‑up, brake service, new brakes, new tires, and the upgraded kickstand. At that point, we felt good about the decision and trusted the shop. Unfortunately, the experience went downhill once the bike was returned. 1. The bike was not returned on time. Not a major issue by itself, but it was the first sign of problems. 2. The under‑mount glow light was missing. I watched the mechanic load the bike with the light still attached. He said he would look for it and get back to us, but he never followed up. It felt like he didn't care that a $40 accessory had disappeared. He didn't offer to replace it nor offer a credit for the missing item. 3. The brakes were unsafe. My son had to adjust them himself because they were not set correctly when the bike came back. They still continue to not work correctly. 4. The mechanic mentioned a missing washer for the light. This raised more questions about how the bike was handled. The light has since detached from the bike, so now we need to find a new screw and washer that will work with the bike. 5. The upgraded kickstand and chain issues. The mechanic recommended a stronger kickstand to support the bike's weight, but soon after, the kickstand has broken and the chain snapped, so now the bike became unusable. Now, only a month later, the bike can't even be ridden. The light fell off, the chain broke, and the brakes are still unsafe. After spending around $393, we're left with a bike in worse condition than before and no resolution from the shop. We genuinely wanted to support this business, but our experience was extremely disappointing, and we feel cheated out of both the money and the repairs we expected

I love Roseville bikes. Very kind and knowledgeable Fixed my electric bike and now I'm enjoying…read moremyself riding around town. Thanks again Roseville Bikes!!!

Super easy to work with and they did a great job replacing my tubes/tires. Pick up/return was so…read moreeasy. I will definitely use them in the future!

Man, I found another gem in the cycling world. I got my first flat today and thought I was…read moreprepared, but my valve stem was too short for my carbon wheels. I was right by the Fair Oaks Bridge on the American River Trail, half a mile away from this shop I had seen before but never stopped at. I had to decide if I was going to walk or call for a ride. I ended up walking, took my cycling shoes off and went in socks haha, not too bad actually. Fortunately, Adaman was there and had exactly what I needed. I caught him in the middle of something, but he still took the time to help and even replaced the tube for me, which I really appreciated. He also pointed me in the right direction for a proper pump and spare tube so I don't run into this again. I'll definitely be back, maybe even to look into a bike upgrade down the road. And once they get coffee and beer going, I'll for sure be stopping in more often. Thanks again for getting me back on the road.

After calling multiple shops, I called Biker and Bar Café And was extremely pleased that I did…read more They have competitive pricing and the customer service here is phenomenal. This will be the only bike shop I take my bikes to from now on. Well deserving of my five star rating

Bike repair review. Service call for my son's Nishiki Bike. He needed a new back tire because…read moreapparently he's skidding out like cray cray! Nice lil bike tune up as well. About $200. Great service and nice selection of Trek bikes! Like wow!

The team was extremely helpful and their guidance empowered me to make an informed decision that…read morewas right for me.

staff was very helpful and ensuring we got the right fit bike for each person in our party. They…read moreexplained how to operate the Ebikes properly and the ride was fun with the recommendations on the local pathways! Cannot wait till more family and friends come to town so we can all go. Enjoy a fabulous bike ride!

After having my bike in another shop for 5 months and still not fixed I decided to drive up to…read moreFolsom from the Bay Area. I phoned up the shop and talked to Ed. I explained to him what the problem was and he said "l CAN FIX IT" I dropped it off Thursday and it was fixed by Friday. What great service! Ed was Awesome!! Really nice and knowledgeable guy. This is the place to go if you need your bike fixed. Five star service. Thank you

One of the few Lectric brand partner repair shops around the Sacramento area. Chris works on all…read moretypes of bikes. Nice to have this local shop available. Made appointment, arrived with bike, Chris took care of it immediately. A++ customer service!

Chris is the best. I've only purchased little items so far, but he seems to have what I need, and…read morehe's close. Great to be able to shop local.

Super friendly service from Travis and the rest of the crew every time I come in - love to support…read morethem!

I honestly don't think it's possible to write a negative enough review for this place. It all…read morestarted with me returning my FX 2 and using my Roscoe 7 as a trade in to get a Checkpoint ALR 3. They didn't have the Checkpoint in stock so they ordered it and told me it would show up in a week. 9 days went by so I called to check in and see if they had an ETA since the bike was two days late at that point. It was then that I was told by an employee that the bike had north of a month long backorder. The employee seemed surprised that the manager who sold me the Checkpoint didn't tell me that it was backordered. At this point, I was not OK with having been deceived into this deal so I said I wanted my bikes back or a cash refund. I went in to the Trek store the day after my phone call with the employee and the manager lied to my face saying he didn't know there was a backorder. Nice try. I work for an auto dealership. We can see when cars and parts are backordered. A couple days went by and the employee called me again last Tuesday to inform me that they had found a bike in Tennessee and could have it in my hands by the weekend and asked if I wanted the bike or store credit. I chose the bike. The weekend came and went and still no bike so my brother called on my behalf since I didn't have time to call today 4/27/2026 and they told him the bike would show up tomorrow but would not be able to be built until Friday because their "builder" is out until then. More lies. Anybody in that store could build the bike. I know this because everyone in the El Dorado Hills store builds bikes. At this point, I now have a Giant Revolt 2 (I strongly suggest trying that bike) that will be my bike and I will be selling the Checkpoint for cash when I have it in hand because I am 100% done with Trek. I will be having it inspected by a trusted shop first before I sell it though because I now don't trust Trek Folsom to not sabotage the bike since I have been very clear about my displeasure both in this review and the survey I got in an email. I will NEVER do business with Trek again and will do everything in my power to direct everyone I meet away from Trek. This Checkpoint would have been my 4th Trek bike and after this experience, it will be my last for sure. Nice going guys. You drove away someone who was planning to ride your bikes for life! Great business! Anyway, if you want an awesome gravel bike, go to Mike's Bikes in Folsom and check out the Giant Revolt 2. I should probably be thanking Trek because had it not been for this experience, I never would have wound up with a far superior bike. Anyway, negative 1,000,000 stars for these guys.

Our go to bike shop bought a couple bikes from there. they've been great on any type of servicing…read moreand questions.

Folsom bike is practicing social distancing and only allowing a certain amount of patrons in at a…read moretime into the store. They offer two lines outside for Sales at the left door and Service on the right door. All employees and patrons must wear a mask. Friendly welcoming staff. Staff ask you when you are entering store what brings you in today, getting us in quickly to what where we needed to find. We came in today to purchase a couple of insulated water bottles for our bikes. Competing pricing and the products were in stock; makes for a successful trip to Folsom Bike. This Store has a lot to offer and is well stocked with bikes, and accessories when we came in today. We will definitely be back to this location for our next bike services.