Great customer service! I was stuck in traffic trying to make it there before they closed and Tim…read morewas extremely kind and kept the shop open for another few minutes. Bike brakes were an easy fix and I was in and out. I had a bad experience at different bike shop, so thought I'd give Bikehaus a try. So glad I did and will certainly be back!

I messaged through Yelp and they responded within minutes!…read more I took my bike in to Tim because the gears were making a weird sound. I had never had my bike tuned since it was put together for me. Upon initial inspection, Tim felt the breaks didn't seem right. I dropped off my bike Wednesday morning and they called by Thursday afternoon to let me know it was ready. They were very straightforward with pricing and the process to fix my gears and brakes. Tim even offered to help me put my bike in my car! My bike rides SO smooth now.

I can't say enough good things about this bike shop. Jeff, the owner, is absolutely world class…read more I'm in here pretty often thanks to having two boys who manage to crash their bikes on a regular basis, and every single time I walk in, I'm taken care of. Jeff always makes time for me, and his legendary mechanic James somehow manages to fix whatever chaos my kids have created. The customer service is truly top-notch -- friendly, fast, and always honest. Beyond the repairs, they're incredibly knowledgeable about local bike groups and other shops in the area, and they always do what's genuinely best for the customer. I feel lucky to have this place in my neighborhood and will continue to come back for anything bike-related. Highly recommend.

Jeff is fully engaged and very helpful. Dropped my older bike for a complete run through and he did…read morenot try to sell me anything. He just said he would tell me what, if anything is wrong with it, but even before he took it apart, he said it was a solid bike. He is sincere and honest.

Needed a new bike seat right away. Called this local bike shop & walked right in to purchase a new…read moreseat. They had several different kinds. We chose a more practical men's seat not the puffy much larger women's seat my wife was eyeing! Lol This employee installed the new seat for us right after purchase with no extra charge although the seat was over 50 bucks plus. Best service ever! We would return if necessary! Woohoo! TYSM Neighborhood Bike Shop. Parking for us was right in front too! Very convenient! Gotta love this!

Great folks, serviced my bike quick and made the modifications I requested correctly the first…read moretime. Absolutely recommended!

Finally leaving a review after having my bike for just about a month now. My last cheap ebike from…read moreCostco broke in less than 3 years of ownership so I returned it and decided to do some research and go with a more reputable brand. I appreciated the owner's patience here after going back and forth on different models thinking I wanted one thing but found out about other models and features and ultimately decided on the city commuter platinum. Lisa was one of the friendliest business owners I've met when I first test rode one of their bikes a few months ago. Leo is a very knowledgeable technician who always answered my questions and accommodated my needs when selecting various options and bringing up my concerns that ultimately led to my final decision. The city commuter platinum has been a pleasure to ride so far. It's a different experience that took some adjusting to after having a fat tire ebike for a few years beforehand but I wasn't sure I wanted another fat tire bike since it was heavier to pedal if I wanted to ride it manually. This bike has some serious power to it as well when using pedal assist or the throttle. I just wish the light was brighter and the chain guard was built a little better to avoid a slight scraping sound when pedaling a little harder on the right pedal but this is more of a minor design flaw from the company and not something the shop could control. I will admit that you can definitely shop around and find more comparable or even better bikes in terms of specs and parts for much cheaper but I really wanted peace of mind and Pedego offering a five-year warranty with a physical certified shop nearby sold me on making my next bike purchase coming from them. I ended up buying a lock from them as well after they explained that they'll replace my bike if it's ever stolen while using one of their locks which was unheard of to me. I also wish their prices didn't drastically fluctuate. I got my bike during the summer sale for $3600 (normally $4500 but with 20% off in August) and then in September I saw on the website my same bike was going for $3000. Customer service said it was up to the store to adjust the price since they're independently owned so I called the store and they offered a $300 refund which was nice but the total difference was $600 so I felt like I lost out on $300. Overall, other than them not being able to offer the full price adjustment refund, I'm happy with the bike itself. It's pretty smooth and not as heavy as I thought it would be for whenever I decide to get a workout without any power but it's got plenty of power for when I need to get somewhere fast, run errands, or get tired of manually pedaling the bike. I'm glad I have a safety net with a stellar warranty as well as a nearby certified shop that can work on my bike whenever it needs a tune-up or a repair. I hope to get a lot of mileage on this bike considering its heftier price tag when compared to other physical and online shops.

Absolutely the Best!…read more Pedego Electric Bikes in Elk Grove is top-notch! I had my electric bike serviced and repaired there, and they were incredibly professional, knowledgeable, and friendly from start to finish. The work was done quickly and at a very fair price. What really stood out was their customer service. After the service, I had another issue pop up and they helped me troubleshoot it over the phone--for free! Who does that these days? They work on all makes and models of electric bikes, not just Pedego, and they have a great selection of bikes if you're looking to buy. I highly recommend them for anything e-bike related. Fair, honest, and reliable--couldn't ask for more. Nice to be able to ride again!! Thanks Pedego

Friendly, knowledgeable people, fair prices…read more Whether you want to tune up your wife or daughter's touring bike or talk road bike geek-dom, they're ready and willing. They always give the straight dope and get me out and riding and not having to come back to get something fixed again. Would recommend no other.

Thank you for fitting our grandson with his first "Real" bike! Appreciate the time you took,…read morefinding him a new helmet and the best part was the bell for the bike! We appreciate all of our years working with you!

February 2025 review. Owner is Damien who absolutely ripped me off. I never wanna slam a small…read morebusiness ever but the receipt just goes to show everything. I went in to get my bike tuned up and tires changed because it was due time. I rode my bike once a week, love my bike, generally no issues at all. The initial quote was $225 for tune up and new tires change (me bringing the tires.) When Damien assessed the bike (the owner), he said there were some things wrong with my brakes and he wanted to bleed them and fix the brake wiring. I had no issues with my brakes whatsoever but he seemed honest at the time, so I agreed. The new quote was for $420 for fixing brakes, tune up, and new tires. Meanwhile my bike is in the shop 1 week now. $420 was very expensive to me, but I just went with his opinion. Fast forward, this guy Damien calls me again and says he found issues with my wheel and needs to redo some of the hardware on the rims, he literally over the phone told me it might be $30 more. I say fine whatever. Damien calls me to tell me the bike is done, this is two weeks now. And I go to pick it up. When I pick it up the bike was $610!!!!! This was absolutely ridiculous and unprofessional. I argue with him because he never ever told me the price would be in the $600 range! I would have never agreed to that. I have to argue with him a little and he only takes the total down to $570! This bike shop is completely unprofessional. At what point would I approve $200 worth of fixing on rims? For my total to go from $420 to $610. Damien is completely dishonest, and never told me the costs and added so many unapproved costs. Why would I pay you $40 to clean my bike, I never asked you to do that yet you charged me for that! I will never bring my bike again to this place. The owner is a crook, the receipt does not lie!

Lazy and bad customer service. Went in to ask about a specific issue and dude went off on tangents…read moreunrelated.

Great service..knowledgeable staff.. super courteous! excellent! Provides customers with useful…read moreadvice on how to improve their personal riding experience. Family friendly.

Super helpful and knowledgeable about the area. Owners pricing was very fair…read more Bikes were in good condition and easy to ride. Shop was very eclectic and cool. Coffee shop and bike shop all in one.

I felt it was crazy expensive to check out kids bike. Go to BikeLab they are bery helpful and have…read morefree community bike checkups

Small shop with mighty performance - highly recommend for maintenance & advice on all cycling…read moretopics. Looking forward to including this shop in our future needs. Thanks, Dan!

Andy and Lindsey we're spectacularly helpful this week with our new bike purchase. They were…read moreefficient, courteous, and very knowledgeable. I appreciated how easy the process was, and the price couldn't be beat, either. I also appreciated how easy it was to call with questions and get a person on the phone vs a robot. Buy local!

Nice workers but they took my bike apart, and when they told me I had essentially totaled my bike…read morethat was still working fine, I said I would come pick it up. They said they would put it back together the way it was. Unfortunately that meant with a flat front tube, no valve nut or stem cap, and my derailer completely off with the chain hanging loose. That is about 5 pieces away from how it was when I brought the bike in. I won't be bringing my bike back

Whether it be a bike, a car, or a leaky pipe, those of us that have no understanding of a certain…read moretrade will always have a concern in the back of our minds that we're being hustled out of our money. Luckily, the people here do honest work and I didn't feel that way during either of my two visits. I dropped by after thinking my back tire blew out; turns out that I had an inner tube defect. I expected a weeklong turnaround but they fixed it by the next day. As a courtesy measure, they adjusted my front and rear brakes while they were at it. Friendly dudes. They have my bike-related business from now on.

After the horrible experience with bmp bike shop I thought that this shop would be great at fixing…read morethe issue with spokes loosening and replace the missing ones and for $212 I think everyone would assume the same. Wrong answer. No more than 2 weeks after 5 spokes loosened and or broke. For $212 you'd think they'd have at least told me we only replaced the broken spokes, or truing or anything else is extra. No they let me assume they would tighten up all spokes and true rim. When you replace more than 3 spokes the rim should be trued REI quoted me $30 to $40 plus spoke cost and $20 to true my rim, they told me rim must be trued after more than 3 spokes being replaced. I can't even afford that right now since my transportation is down and I can't get out to make any money. Another company in Sacramento taking advantage of a senior