I took my Poseidon Redwood here to be built from the box. I also wanted them to install my…read moretubeless tires, compression-less brake housings, and new bar tape. I brought all the parts necessary. I received several calls telling me that the rim tape I got was not the correct width (which they were proven wrong) and that my brake housings would be inferior to the ones that were on the bike, again proven wrong after installation. But the real rub is the poor quality of the bar tape wrap (see photos). I spoke to John, who told me to bring the bike back in; however, based on my experiences, I am not confident they know what they are doing. I'm trying to get a refund on my credit card for the poor taping while working with the credit card company. I will never return to Natomas Bike Shop and would never recommend them.

I'm a new bike owner and took my bike in to inquire about a tune up the lady at the front desk…read morelooked really overwhelmed. I asked about a tune up and she immediately said "We can't do it until mid August" which isn't a problem for me, I'm not in any rush. I said I was hoping someone could just take a look at tell me what it needs, since there's different levels of tuneups, she said "so you just want to leave it here and we can call you?" I said when would that be, she said "I don't know" I told her they seemed like they were really busy, she said "Yes, we are" I told her I would take it somewhere else that could accommodate. The reason for the one star is the complete lack of customer service.

Everything always goes well! In my opinion, this is the best Bike Shop in town! These guys are…read morehonest and they treat their customers very well! I wouldn't take my bike anywhere else! Thanks

I rode out from Davis just based on the reviews alone and because I got tired of receiving mediocre…read morework on my bike. The minute I arrived, my bike was triaged like a patient in the emergency ward, but without the wait. Andron's attention to detail elicited immediate trust from me. The atmosphere is like that of hanging out in your buddy's garage with great music and tons of random things to look at. When it came time to pay, I was shocked at the low price. Finally, I have found precision-minded mechanics I can trust at a price that can't be beat, but the experience alone is worth the ride out there!

Very clean and organized store. The layout is easy to follow. The athletic clothing is located in…read morethe front, and the adult bikes and accessories are located in the middle and the back. The kids' bikes are in the back right corner. Everything looks really nice and seems to be good quality. The service was excellent. All my questions were answered and they had my cruiser ready within 30 minutes. The parking lot is free to park in. The shop is wheelchair accessible. They have stairs and a ramp at the entrance, along with automatic doors. You can walk around the city while you're waiting for your bike. There's several cafes and restaurants within 5-10 minute walking distance. You could visit the State Capitol. Forewarning: You're going to pay, at minimum, $600 for an adult bike. Even a kid's bike starts at $350... If you need extra parts and accessories, I would recommend you buy them off of Amazon or somewhere cheaper. To give you an example: a tire pump here is over $100.

I'd say this is a bike store for the experienced pro bike rider. The store has plenty of options to…read morechoose from and such an amazing showroom. My hubby and I are not experienced or race at all but we still got a great deal on a base line bicycle which is perfect for our daily exercise ride. The employees were knowledgable and very helpful. I love the fact that they do repairs in house and it's in the midtown area so you can always drop off and walk around until your bike is ready for pick up.

The chain broke off my electric bike and every shop I went to did not even want to touch it. I went…read morehere and the mechanic fixed all issues with my bike in under 20 mins. Excellent service! Next time I need service or in the market for a new bike I will be coming here!

Nate and Larry are super awesome! I been on the phone with Larry for over a month trying to hold…read moredown a Trek Madone Gen 8 for my beloved wife Christmas gift. When we finally made it here to pick up the bike we were greeted by Nate and his dog with a warm welcome. The Madone bike was in immaculate form. My wife was super happy we had so much laughs and info with Larry and Nate about the history of their shop and bikes. The shop was airy and clean we I love the Trek store interior design always sending positive vibes. They had everything from helmets, jerseys to one piece stem handle bars. The bike was thoroughly serviced inspected by Nate and their service mechanic before my wife took it for a test ride in the next door parking lot. She loved the bike it was too perfect we bought it. The only thing missing is the bike shops own unique jersey like from their old City Bike shop days. Maybe they'll bring em back on day would love to represent them. We love Nate 11 year old dog we couldn't stop petting him such a gentle giant. My wife and I were super happy to have found this bike shop on the Trek online store, Nate and Larry went above and beyond to make our visit experience memorably amazing. Thank you we will be back!

Great customer service! I was stuck in traffic trying to make it there before they closed and Tim…read morewas extremely kind and kept the shop open for another few minutes. Bike brakes were an easy fix and I was in and out. I had a bad experience at different bike shop, so thought I'd give Bikehaus a try. So glad I did and will certainly be back!

I messaged through Yelp and they responded within minutes!…read more I took my bike in to Tim because the gears were making a weird sound. I had never had my bike tuned since it was put together for me. Upon initial inspection, Tim felt the breaks didn't seem right. I dropped off my bike Wednesday morning and they called by Thursday afternoon to let me know it was ready. They were very straightforward with pricing and the process to fix my gears and brakes. Tim even offered to help me put my bike in my car! My bike rides SO smooth now.

I've been coming to The Bicycle Business for about a decade now, and have never had a bad…read moreexperience. Super friendly staff, very knowledgeable, super fast, and the prices are good. I used to do all my repairs on my own, but I like The Bicycle Business so much I always take it there now.

I love this place, bought my bike there a few years ago to do the ALC, have always brought it back…read moreto them for repairs, always more affordable than I'm expecting

Friendly, knowledgeable people, fair prices…read more Whether you want to tune up your wife or daughter's touring bike or talk road bike geek-dom, they're ready and willing. They always give the straight dope and get me out and riding and not having to come back to get something fixed again. Would recommend no other.

Thank you for fitting our grandson with his first "Real" bike! Appreciate the time you took,…read morefinding him a new helmet and the best part was the bell for the bike! We appreciate all of our years working with you!

I've recently been riding a bike that was passed down to me. It's an 80's road bike. Its my first…read moretime riding a bike since my old BMX bike from my middle school days. I'm in my 20s now and know absolutely zilch about bikes. My chain snapped and I brought it into the bike kitchen. I paid $10 cash for the shop fee and immediately a volunteer helped me mount up my bike and get to work. He was so welcoming and fun to work with. We evaluated whether or not my chain was salvageable, and decided we should take a few links from a chain in the back, and add it to mine. It was only $3, and from there he taught me everything about repairing a chain. He was so nice and helpful, I used the tools and he kept watch to make sure I was doing it right. Sometimes that can be stressful, but he made sure it was a fun environment and we laughed almost the whole time. I could not recommend this place more. For them, its really just about the bikes. It felt amazing to fix it myself, and learn something about my bicycle. The volunteer also helped inspect my bike to make sure nothing else needed fixing. He explained it like, "you already paid the shop fee, lets see what else we can do". I hope I learn enough to volunteer here one day. Truly a 10/10 experience.

Really cool nonprofit organization supporting the Sacramento community through cycling!…read more They'll help fix your bike and teach you how to do it yourself for only $10. For kids up to 17 years old, bikes are free. A lot of low income or immigrants families benefit from this offering. Every second Saturday of the month, they host open bar nights with live music: check out their website for the artist lineup! One of their workshops was even a Bike Jewelry Workshop where people made jewelry from bike parts. SBK is focused on making cycling affordable and accessible while teaching bike maintenance and safety classes to help people become more independent riders. Besides the bike shop, they also do community outreach projects and are always looking for volunteers if you're interested in helping out!

Good honest work and service, and very reasonable price. I would and have recommended this place to…read moreother cycling buddies

An amazing Cycling Boutique with nothing but the best high-quality brands. One of the few stores I…read moreknow that you can walk into and buy PAS NORMAL STUDIO. Cadence Cyclery in Encinitas is another.

February 2025 review. Owner is Damien who absolutely ripped me off. I never wanna slam a small…read morebusiness ever but the receipt just goes to show everything. I went in to get my bike tuned up and tires changed because it was due time. I rode my bike once a week, love my bike, generally no issues at all. The initial quote was $225 for tune up and new tires change (me bringing the tires.) When Damien assessed the bike (the owner), he said there were some things wrong with my brakes and he wanted to bleed them and fix the brake wiring. I had no issues with my brakes whatsoever but he seemed honest at the time, so I agreed. The new quote was for $420 for fixing brakes, tune up, and new tires. Meanwhile my bike is in the shop 1 week now. $420 was very expensive to me, but I just went with his opinion. Fast forward, this guy Damien calls me again and says he found issues with my wheel and needs to redo some of the hardware on the rims, he literally over the phone told me it might be $30 more. I say fine whatever. Damien calls me to tell me the bike is done, this is two weeks now. And I go to pick it up. When I pick it up the bike was $610!!!!! This was absolutely ridiculous and unprofessional. I argue with him because he never ever told me the price would be in the $600 range! I would have never agreed to that. I have to argue with him a little and he only takes the total down to $570! This bike shop is completely unprofessional. At what point would I approve $200 worth of fixing on rims? For my total to go from $420 to $610. Damien is completely dishonest, and never told me the costs and added so many unapproved costs. Why would I pay you $40 to clean my bike, I never asked you to do that yet you charged me for that! I will never bring my bike again to this place. The owner is a crook, the receipt does not lie!

Lazy and bad customer service. Went in to ask about a specific issue and dude went off on tangents…read moreunrelated.