cf richmond centre really does have it all, uniqlo, zara, h&m, the apple store, muji, the lego…read morestore, sephora, basically all the staples you actually want in one place and then some. it makes running errands or doing a proper shopping trip super easy, especially if you're the "one stop and done" type. a little context that makes it even more impressive: it's one of the major shopping hubs in richmond and sits right by the canada line's richmond-brighouse station, so getting there by transit is effortless. the mall has been around since the 1980s, but it's now in the middle of a major, multi phase redevelopment that's gradually transforming the whole area into more of a modern, mixed use 'downtown' core with residential towers, expanded retail, and new public space. if it feels like it's evolving, that's because it literally is. inside, instead of a typical boxy layout, the mall follows more of a soft loop. the corridors gently curve and wrap around in an irregular oval shape rather than forming a square or straight line. it feels organic, almost like it grew over time and that flow makes it surprisingly easy to cover ground without feeling like you're walking a marathon. you naturally pass storefront after storefront as the space opens into wider halls and seating areas, so it never feels like a long, narrow hallway. it's bright, open, and comfortable enough to spend a few hours in, whether you're on a mission or just wandering with a coffee. the food court, the dining terrace is solid too. good variety, lots of seating, and generally well maintained. you've got quick bites, plenty of asian eats (as you'd expect in richmond), and the usual comfort options. it's not trying to be a gourmet destination, though there's a few restaurants, and reliable fuel for round two of retail therapy. there have also been some fun activations lately. during an olympic themed event, they set up a mini bobsled experience and even a curling activity where people could try their hand at sliding stones. it gave the space a playful, community energy that made it feel like more than just a place to shop. of course, it hasn't all been additions. the loss of the bay marked the end of an era and left a noticeable gap for longtime shoppers. it was one of those anchor stores that felt tied to the mall's identity, so its closure definitely shifted the atmosphere. the main downside right now is the construction. some entrances are blocked and navigation can take a minute to figure out. the signage helps, but you might accidentally do an extra lap thanks to that curved layout. still, parking is free, as it should be and in metro vancouver, that alone feels like a small win. overall, it's still one of the better malls in the area, and it's clearly in transition. if this is the "during construction" version, the finished product should be pretty exciting.

CF Richmond Centre feels like a teenager who hit a growth spurt too early and never quite figured…read moreout what to do afterwards.  Sure, it's got the Apple Store gleaming aspirational techheads, a handful of designer storefronts trying their best to look worldly, and a food court upstairs that--on paper--should be a damn good reason to linger. It's polished, modern, almost smug in its stainless-steel confidence. And yet... you walk through on what should be a busy day, and the silence hangs around your ankles like fog at dawn.  There's an emptiness here, a kind of mall ennui, as if the place is waiting for someone--anyone--to decide what it's supposed to be when it grows up.  Are you going to be high fashion and chic or will you be another bargain mall? Meanwhile, just across the way, McArthurGlen is sucking up all the oxygen like the loud, flashy cousin who shows up at the family reunion with new teeth, discount luxury, and a better Instagram account.  That's the place people actually go--destination shopping, outlet energy, crowds spilling out of every corridor. CF Richmond? It becomes the afterthought, the "well, we're already in the area so maybe we'll swing by" mall. The mall equivalent of a consolation prize - maybe the pageant winner will retire and CF-R can have a chance to reign like a real mall... Maybe not. And then there's the parking - OMG!  Years of construction, half-blocked entrances, the slow-motion nightmare of circling levels like a frustrated shark just hoping for a space to open up - that isn't blocked off!  A mall can survive a lot, but it can't survive making people miserable before they've even stepped inside. With The Bay packing up and leaving, the mall loses not just a store but an anchor - literally the ballast that keeps a mall from drifting into irrelevance. They need a heavyweight, something bold, something that makes you say, yeah, okay, I'll deal with the traffic for that. And they need it fast. CF Richmond isn't bad. It's just adrift. A mall with good bones, some shiny pieces, but no heartbeat.  A place that could be great but is stuck in the purgatory between intention and execution. If it wants to matter again, it'll need more than a facelift - it needs to grow up and choose what it wants to be.  Right now, it's just waiting for someone to save the mall. 2.5 stars - take it or leave it.  The Apple Store isn't enough for me to trek there! Meh...

Ever since they've " modified " their return policy we being cheap a$$e$ definitely shopped here…read moreless . No refunds on sale items , at all , I mean who does that in Canada eh ? Lol having said that they're still hands down one of the better quality fast fashion chains around . The fact they still use durable YKK zippers impresses us , and yes it's the minute details that make a difference . Do try to avoid getting any of their UT tees in white as they tend to yellow just after a few washes . You're welcome : )

Of course one of my last stops on my Vancouver trip had to be Uniqlo! I was saving it till the end…read morebecause there is always a chance I overspend at Uniqlo and so I didn't want to carry all my purchases during my entire trip. This location was clean and well spread out. They had enough employees and some sales going on. No complaints about my visit!

I love the stylish interior. It is one of the reasons why I like to stop in here. I don't feel…read moreblinded by all the white but rather inspired and trendy with all the dark decor. I bought a hat here for a friend of mine as a novelty. It was black with "Play" in gold. She's a DJ, therefore, thought that this was fitting.

Really bad customer service on price adjustment. For example, my mom recently bought a $400 coat…read morefrom the place on Dec 22 which then went down to ~$350 around Boxing Day. After consulting with a store associate, checking the price adjustment rule on Laura.ca and checking rules posted in-store and on the receipt, we found that we are eligible for a price adjustment because the discount happened within 14 days of the coat being bought. We brought in our receipt around Jan 2nd for a price adjustment. The store manager, Michelle, told us that we are not eligible in an annoyed and begrudging tone. First she explained that only purchases after Dec 25th are eligible for price adjustment. She proceeded to follow with "if everyone does it, companies will go bankrupt." Here are my major concerns with such practice 1.) There is no rule, whether it's on Laura.ca, receipt, store posted sign nor verbal at the time of purchase that states we are ineligible for such price adjustment. Such rule, if exists, should be very clear from Dec 1st and is made clear in-store, online and at the point of sale. 2.) When pressed further to provide evidence of said rule in the store, and showing the manager the web site. She told us in a very rude tone that we should take it up to corporate, which I sure did. 3.) Calling other stores in lower mainland has yield different responses stating that we are indeed eligible for price adjustment. In fact, the ladies in Coquitlam and Metrotown was really helpful in explaining the policy in detail (for example items that had over 50% are ineligible for price adjustment) l. I believe the store deserves a 1 star because A.) The associates were not helpful. Besides the store manager, one associate actually proceeded to answer "I am not sure" and then walked away ignoring our further questions. B.) The rules and policies were not stated clearly. In fact, I doubt if such policy exists since it is not stated anywhere. Said rule seemed to be made up. C.) I overheard the store manager talking about us with another customer, which I believe is a violation of our trust and privacy. The above 3 reasons led me to believe the store manager is being unprofessional. To be very honest, selfishly speaking it is not my business that your company go bankrupt and is rather an unprofessional thing to say to a customer. Imagine taking this to Nordstrom, Best Buy or Futureshop or the Bay, these sort of practice and unprofessional conducts would not fly.

Do not buy from this store!!! I went in earlier this summer to buy an outfit and went on holidays…read moreand never used it. So I was one day after their "two week" stipulation so I couldn't get a refund. No problem I thought I will just exchange for other clothing in the store. No that is NOT how they do it - the refund has to go on a card but you "DO NOT get the amount of your purchase they give you the new sale price. I would have had to lose over $100.00 dollars ... so the outfit is in my closet waiting to be given away. Really poor business practice and kind of stealing on their part!

Excellent value and great products…read more Nice clothing at food quality. Great quality jewelry : earrings, bracelets, necklaces... all with excellent design and excellent quality. Very good & friendly customer service. Awesome store!

How did Richmond end up with such a great boutique like this?!…read more As I stepped into the store, I knew this was going to be good. A simple and clean blue and white scheme, a large open space, a couple of racks of clothing, a simple artsy armchair, and Kelsi Dagger shoes! Their careful selection of clothing reflects in the brands that they choose: Covet, Something Else, Gentle Fawn, Spiewalk, Designers Remix, and a couple of other newly discovered brands today. Lots of cute tops and dresses, jeans, as well as a good collection of jackets. Oh, did I mention that they also carry Kelsi Dagger shoes (Pour La Victoire's sister line). They have jewlery by Blee Inara, which were very unique pieces. They only have one change room though, so it could sometimes be a bit of a wait. So happy that I discovered this shop! (And it's right next to Rocanini!)

I'm starting to shop and look into boutiques stores more now. Violet Hill did not disappoint. I was…read moregreeted right when I came in and felt free to browse with no coercion. The store was neatly organized and displayed everything to it's fullest potential. I loved the wall of bags and the small collection of shoes they had. The racks of dresses, tops, pants and sweaters were all very pretty and trendy but were on a slightly more expensive side, than I'm used to but that's boutique shopping right? However, touching the clothes, it definitely had quality in every piece. I was very tempted to buy a high-wasted rose pink flowy skirt for $56 but I stopped the little shopping devil inside me. I loved the very dainty and unique jewelry that adorned the shop as well - there was a feel for antique, aztec and modern jewelry scattered around the room. A very cute addition to Steveston.

This place sells the latest designer fashion brands, both men's and ladies, at special 'insider…read moreprices' to its members. Amazing facility and unbeatable prices. Fantastic, knowledgable staff.

Best customer service, great name brand items, great low priceread more

I decided to do a bit of shopping and came here looking for jeans. For me, Jean shopping takes time…read morebecause it needs to be the "perfect jean" in stretch, size and colour. The staff was very helpful and friendly when I asked about the different Jean styles. American Eagle had quite a large selection of styles from high waisted, super high waisted, short, regular, long, next level stretch and a lot more. This does not include the variety of colours you can choose from after you pick the style you want. After I tried on what seems like every style possible, I found my perfect Jean. The bonus was that if I bought a second pair, it was 50% off!

American Eagle has found a new location in Richmond Centre. However, I find this spot to be smaller…read moreand though it's close to the popular Apple store and Forever 21, it's tucked in a little further so if you didn't know, you might not turn the corner and miss out on AE. Regardless, the store still has the same AE feel with cali-inspired clothes. Also, since it's smaller, it seems like things are kept tidier and the layout is quite fluid. I find I only enter this place when there are sales, and the sales are pretty decent - usually 30-40% off. Although, I'm trying to wean myself off from more causal type clothing... you always need that staple pair of jean shorts and plaid button-up!

Just from a guy's point of view, as there's no men's stuff here! Unless you count their green…read moreHerschel backpacks, no wonder they're on sale lol. Apparently girl said this is their only location where it's all femme. Most everything is 20-50% off, smaller location, across from Banana Republic. Even with 5 min to closing, have to give credit for the 2 girls not to rush me out...if they had other colours for the backpack, I would've fished out some dough, that's good savings as they rarely go on sale.

I was drifting through Richmond Center looking wan and distressed today, because I needed to buy…read moresome clothes. Not just any clothes, either. I needed some work apropro clothes. My part-time, work-at-home research gigs have spoiled me silly, and I found myself brutally underprepared for my first week of work at a new position. But I didn't have a plan of attack! Enter Plenty (aka Plen+y, I suppose). It caught my eye (as I walked on by), because I was familiar with the store...I had purchased some things from their other locations, but never from this particular one. I was pleased to be greeted immediately by racks of trousers, blouses, and skirts, AND signs that informed me of their 50% off everything sale going on right now. Needless to say, I went a bit crazy. I started flinging items over my arms willy-nilly in an attempt to finish the task at hand ASAP. A sales associate noticed my burden and asked if he could start a room for me, so that I could continue to rifle manically. It also helped that this store is about a quarter the size of their other locations, eliminating that lost, overwhelmed feeling that I'm prone to. Decent selection of casual and dressier options for the "young, modern working woman" (no, my new job isn't in advertising). Service was there, but sort of indifferent. I didn't mind - I walked away with enough items to keep me semi-presentable for the next few weeks, mitigating any future nightmares about showing up to work in pajamas.

This place is not bad. If you need a gift for kids, yourself, or franchise related warez, this is…read morethe place. They have different things including gunpla, Harry Potter, Disney, etc. the only downside is your US account will not work in Canada and you'll need a Canadian account. But that's not a deal breaker bc you'll be sure to find some treasure within your budget. Great value for sure!! Solid A

Can I give Zero star? T_T The worst shopping experience,…read morewithout a doubt. Can you imagine they refuse to refund under below conditions: 1. The item doesn't work at all. 2. 3 continuous exchange don't work at all. 3. Refuse to refund for the reason of final sale but didn't tell me during payment. 4. I requested to refund with receipt and defecting video. 5. The receipt says items are refundable within 7 days. Shameful store.