I have been to this store ( and this specific location) a couple times so far. I am an online shopper, but when it comes to Aritzia brands, everything I have to try on before I buy it. I like this store, because sometimes I can't find available sizes online, this location has several choices! and the staff are pretty helpful whenever I come.
This morning, I came in to check the style I wasn't sure about the size.
They had my size and let me tried on. The staff gave me some advise about the size and also what can be wear with ( example, jackets and bottoms etc..). She was very friendly and helpful.
It was a bit sad day for me to start with- I went to Wilfred first before Babaton which is the same aritzia brand and a couple doors down in the same shopping center,and received unpleasant service from them. I could not get the style I was looking for and without any help from the staff even I asked with the pics for.
However, this store, Babaton's staff was super nice. I asked the questions, such as "if you guys don't carry the stuff I was looking for, then is there any possibilities the same brand Aritzia carries ?" and the lady answered yes and she also asked and offered me to check it for me. but it was from Wilfred and not Babaton.
However, she said she could still checked the availability and even ship for me if I wanted. I told her experience with Wilfred earlier the day and she apologized for me ( even it was not her fault at all!) . She looked and checked availability for all stores across canada and ordered them for me. I was sad I could not find it at the store and online but she made it happen. I thought it was very nice of her and even it was not the brand she works at, still helped me without any hesitation .
I didn't expect much from this store after being treated bad at the same brand chain , but the staff is very nice and friendly here and I was happy I found what I was looking for. even if I didn't find what I wanted, I would probably feel great after seeing them tried very hard to find what I looked for ! read more