Located directly above the Marshall's in Richmond, I came here because I was already at Marshall's…read more The place is HUGE ! There is a lot of space that is not taken up by stock. It's very clean, organized and well lit. They have rows upon rows of shoes- one on display with price, with all the sizes directly below. There really wasn't much in the Clearance section, but I did manage to find 2 pairs of shoes I liked. After trying them both on, I decided on some cute Sketches Platform wedges. Staff wasn't overbearing, but polite and friendly. When I was checking out- they asked me about the VIP program. I wasn't a member, so I was quickly signed up. This turned out to be a good thing, when a few months later, I ordered my husband shoes on the website. Not only was their price lower then anywhere else for the same shoes ( Converse high tops) but it also gave me free shipping, and points. When the shoes quickly arrived, I was pleased to find they had included 10$ off coupons for my next orders. I would of never of thought to order from the website had I not come to this location.

When I go to LA, I usually stop by this store at an outlet mall so I'm happy there is a local one…read morenow. This place has a lot of varieties in shoes and boots during winter and sandals and pumps for spring. Prices are cheap and they usually have additional discounts on top. There is also a clearance section at the back of the store. Parkade is covered and free. Staff are helpful and friendly. Some sizes sell out pretty fast so if you have a popular size, it's best to just buy it.

I purchased a puffer jacket that I really loved in November or December 2024. Shortly after buying…read moreit, I began noticing a few feathers on my clothing. At first, it seemed minor and I assumed it was normal wear. However, by November 2025, I had to replace the jacket because the zipper failed completely and would no longer zip up. I repurchased the same style because I genuinely liked the jacket. Unfortunately, on just the third wear, I started seeing an excessive amount of feathers all over my clothing. Since then, the feather loss has only gotten worse. To make matters more frustrating, the zipper on this replacement jacket has also failed. Both jackets were purchased intentionally with room to layer underneath, so fit was not an issue. At this point, the jacket is essentially unwearable due to severe down leakage and repeated zipper failure. It's disappointing, but I can now understand why this particular jacket is frequently on sale -- the quality simply isn't there.

I like Simons. They have some interesting brands for apparel along with…read morehomeware/textiles/furnishing. Two stories with (a cafe?- not sure). Their online shop is where I usually do my shopping and they pack the items beautifully. Was in stores today for my first online in-store pickup, super prompt and easy peasy.

Ok so this is THE ONLY clothing shop I've seen open during these Covid times...so they should get a…read moreten out of five just for that!. High quality clothing, I bought an awesome pair of black pants, some other clothing too. Awesome helpful staff. To be helpful, the deal is now, you can 'shop up front' at store, tell them what you want, buy the clothes, go home and try them on...and then get a return (without hassle) if clothes do not fit. It's a process, but thank god they are open if you really need some cothes!

Not a bad little shop. One of of those really discounty looking places but actually the products…read morearen't bad depending on your style. All clothing, including hipster plaid shirts, American Apparel, flip flops, and straight brim baseball caps (plus accessories like scarves and gloves), All decent prices. In my mind I imagine a tourist coming to Vancouver and either finding it is colder than expected (and need some gloves and a toque), or the opposite,.. not realizing the West End is verging on tropical at times and needing beachwear - then stumbling in here and being quite satisfied.

Nice store. Excellent workers and service. A lady named Jaime helped me pick out my shoes and…read morehelped me put them on and try different sizes to make sure they're comfortable. She even let me take them for a spin. Love it. Thank you. Sick one nine.

Absolutely awful customer service . I bought a pair of work boots from this location a few weeks…read moreago . The boots were defective and the lace straps ripped off . I brought them back with the receipt which was missing the bar code and they would not exchange them . These were defective boots that I bought from this location less then 8 weeks ago . I definitely would not recommend shopping here

Very professional and helpful staff. Store is very well designed and very professionally sorted to…read morefind things easily. Location is very central. Highly recommended if you are looking for stylish and fashionable stuff in Vancouver.

I like this store. They have some great deals and lovely finds. Lots of simple, classic ladies…read moreitems; flowy and trendy, but casual and comfortable. The staff are a little snooty at times, but they are helpful if needed. The prices are reasonable for the quality and the neighborhood is so nice for a casual stroll. 30-Days of Yelp 2012 - 10/31

On a recent sugar binge at Purebread, I spotted a stylish gent carrying a Frank & Oak brown paper…read moreshopping bag. Fifteen minutes, a few hundred calories, and a quick Yelp search later, I found myself standing inside of their beautiful Gastown store. First, it's hard not to be smitten by the space itself. Wood, brick, and steel seem to be Gastown staples, and this space blends the materials beautifully. At the same time though, cascading wall plants and some strategically placed trees make the space feel cozy. Factor in the ridiculously comfortable sofa near the dressing rooms, and you just might find yourself inquiring about a sublet. As for the main event, the clothing, the styles are mostly classic (with some welcome twists), the fabrics look and feel expensive, and the cuts are on the slimmer side. You can find everything from t-shirts and chinos to formal suits and sneakers (and pretty much everything in between). And the best part - the prices are actually reasonable. I have to give much deserved kudos to the wonderful staff, who made my shopping experience enjoyable from start to finish. Their patience and assistance while I seemingly tried on everything in the store was greatly appreciated. One final tidbit, make sure to enroll in their rewards program, which gives you back 4% of your in-store purchase for next-time. The credit never expires, and is stored electronically in their computer system for your convenience.

There is no denying that frank and oak products are great. I look forward to revamping my wardrobe…read morewith their select items. If you are in their store, it is most likely that you've chexked out their website already. My review is based on the customer service I received at the Gastown location. Me being an old dude, I'm use to shopping at GAP where the staff are smiling and super friendly despite on the stupidity of my questions. In this store, I got a blank look when I asked for helped, as if like a regular dude like me don't have clothing questions. The staff was unsure on what products were in promotion which is fine, if I was in their place I wouldnt remember either. It wasn't all that bad, but I just got a negative vibe from the staff almost as if they were lifeless and annoyed. Essentially, Frank and Oak staff in this store really need to smile and greet customers as if they like being there. No attitudes despite on shitty the day is going. The atmosphere in the place felt very snotty which does not make a good shopping experience. Regardless, I will continue to shop here and continue to ask questions so beware staff I will test your patience. I like their products and their prices are fair. Good day to you all!

Still the best! I…read morecame up from Seattle to buy ten shirts and three pairs of pants because - Finn's has the best selection of stylish clothing in Vancouver, especially for people who might want XL or XXL sizes in great lines like Haupt, Altemflower, Robert Graham, A Fish Named Fred, and 7 Downie St!

Although I don't care much for what they sell these days (mostly overly busy stuff, a fine…read moreselection of Trudeau's favourite clown socks, and very little of classic menswear), one has to give credit for the effort of trying to sell civilized men's clothing in the worst dressed city in North America.

When you can bring all the premier, comfortable shoes under one roof, that's always a good thing…read more You'll lose out on style but sure as comfortable as heck, esp, for the amount of walking from one restaurant to another lol. Still have my dress Rockports from here 3 years ago, going on strong--having another 5 pairs helps too (other labels). Customer service here is pretty knowledgeable, this aint no Sport Chek, and friendly too. Other expected brands like Ecco, Geox, but this is the 1st time I've seen Penguin here for men's...which is on your left side. Like how instead of giving you a plastic bag for your purchase, they ask you donate to the David Suzuki fund. Metered parking in the front. Pretty good Canadian product, eh??? ;)

LOVE THIS STORE! This is my favorite shoe store in the area because they sell my favorite shoes,…read moreCLARKS! The best part is the room in the back with the clearance shoes. I usually walk out with at least two pair. :D The staff is great. I really appreciate the, hello how are you, when I walk into the store.