I have been going here to buy clothes two to three times per year. It's important to look right in…read moremy business and they are always there. They have great variety of business, formal and stylish casual and are always on trend. Love this place. Today I popped in for a small buy (tie and socks) to top off my current outfit and they treated me the same as when I come to buy three or four suites. Great sales team!!

Best clothing store in all of North Vancouver! The service was wonderful the employee working there…read morewas very knowledgable and he knew what tie went with white shirt. They also have incredible prices and great value as well. Running some great deals that I love to get around Christmas and Easter time, overall if you're in the market for an excellent men's clothing store, Moores clothing store for men is your best bet!

I purchased a puffer jacket that I really loved in November or December 2024. Shortly after buying…read moreit, I began noticing a few feathers on my clothing. At first, it seemed minor and I assumed it was normal wear. However, by November 2025, I had to replace the jacket because the zipper failed completely and would no longer zip up. I repurchased the same style because I genuinely liked the jacket. Unfortunately, on just the third wear, I started seeing an excessive amount of feathers all over my clothing. Since then, the feather loss has only gotten worse. To make matters more frustrating, the zipper on this replacement jacket has also failed. Both jackets were purchased intentionally with room to layer underneath, so fit was not an issue. At this point, the jacket is essentially unwearable due to severe down leakage and repeated zipper failure. It's disappointing, but I can now understand why this particular jacket is frequently on sale -- the quality simply isn't there.

I like Simons. They have some interesting brands for apparel along with…read morehomeware/textiles/furnishing. Two stories with (a cafe?- not sure). Their online shop is where I usually do my shopping and they pack the items beautifully. Was in stores today for my first online in-store pickup, super prompt and easy peasy.

I've been working in Mt. Pleasant for over a year and decided to do some shopping on my break. I…read morewas looking for comfy but stylish clothes and was happy to see they had a lot of selection. Although I was very happy with my purchases, I've given a low rating due to the terrible customer service. I've been to this location 3 times and have been completely ignored while shopping. I do not feel welcome at all so I will not be returning.

The first time I walked in here, I knew I'd be back. The style of clothing is right up my kids'…read morealley. The left side of the store is for the boys and the right side for the girls. I am happy too see that the prices were reasonable and not ridiculously marked up. The staff members are all friendly, however not all are fully trained. More often than not the cashier I get end up getting the manager because s/he doesn't know what to do to make the transaction go through. Simple things like Tax-Exemption forms. Each time we go to 8th & Main, we always walk out with a purchase :o) There is always something for each one of my children. If you're a driver ... parking can be a nightmare ... be wary of the time you go, there are time restrictions on Main st for parking.

The worst customer service ever!!! Factory defected product,…read morebut refused for a refund at Brooks Brothers of Toronto Premium Outlet. I am a over 10 years customer of Brooks Brothers, but never experienced in Canada.

Came in to look at their ties during Black Friday and saw their deal of 3 ties for $139. Really…read moregood deal considering how a single tie is usually $88-108. Some of the colors/design make the ties look cheap but some are really classy looking. Quality of the ties seem pretty good compared to other ties. Though still way too pricey for what it is in my opinion but, I think it's worth looking at during sales like Black Friday/Boxing Day! And if you're not satisfied you can still return or exchange what you bought. Staff are kind, though perhaps a bit too pushy at times. One of them kind just kept standing, watching me, and waiting for me to choose my three ties when I wanted to look at them peacefully without pressure.

There's not much to say. The clothing are very unique and have a British flare. The price point…read moreis higher than stores like Artizia etc. I needed a dress for a reception and they had some beautiful pieces here. The customer service was awesome. The rep was able to help me find the dress I wanted even though it wasn't on the rack. The store was a very neat and they had a variety of things such as shoes, dresses, casual wear, jewelry etc. The whole experience was really nice. I am definitely a new customer, despite the price.

I like this store. It's the first stand alone Ted Baker store in the lower mainland. The fashions…read morehere are best described as high end hipster. Then again, if u were a hipster, why would u pay a lot of money to be a fashionista hipster? =P So I stay away from the hipsterish stuff and get the more traditional menswear. The designs are slightly more edgy. The sports coats are slightly shorter with the detailing a little more avante garde. You'll have to come here and see for yourself. Located in the underground section beneath the old, renovated Sears, (post renovated Eatons).

When you can bring all the premier, comfortable shoes under one roof, that's always a good thing…read more You'll lose out on style but sure as comfortable as heck, esp, for the amount of walking from one restaurant to another lol. Still have my dress Rockports from here 3 years ago, going on strong--having another 5 pairs helps too (other labels). Customer service here is pretty knowledgeable, this aint no Sport Chek, and friendly too. Other expected brands like Ecco, Geox, but this is the 1st time I've seen Penguin here for men's...which is on your left side. Like how instead of giving you a plastic bag for your purchase, they ask you donate to the David Suzuki fund. Metered parking in the front. Pretty good Canadian product, eh??? ;)

LOVE THIS STORE! This is my favorite shoe store in the area because they sell my favorite shoes,…read moreCLARKS! The best part is the room in the back with the clearance shoes. I usually walk out with at least two pair. :D The staff is great. I really appreciate the, hello how are you, when I walk into the store.

Ten outta ten here. The woman assisting me today was friendly and professional, leaving me with a…read morewhole outfit that feels like it was selected for me instead of just an assault on my wallet. I'm functionally colour blind, so I typically require a fair bit of help matching things and not looking like a monkey screwing a football. Well, I'm pleased to say that any relation or resemblance to simians engaging in coitus with recreational equipment is coincidental and not in the hands of these fine folks. I asked to be matched to a photo of a dress my significant other will be wearing, and was pleased to find a whole slew of ideas and concepts slung my way. Point is, I look damn fine and it's their doing.

Women's side is an absolute abomination. The worst customer service my girlfriend and I have felt…read morein a store. They just don't care about anything. The customer service representative specifically REALLY like to convey the fact that they are unhappy being there. The management is just clueless about customer service. To the owner of this store: When you look around at other stores during the holidays and wonder why they have so many more customers than you do, I hope you're asking yourself why. Le Chateau as a brand is now a joke.

I am more than put out. I buy many pieces from Kit and Ace, but the customer service has become…read moreatrocious. I recently ordered a pair of pants and tshirts, and received shorts instead. I was then told to return the shorts (driving significantly out of my way), and would be offered a refund only when the shorts were in the warehouse. Keep in mind, these are products I did not order in the first place. I was then informed to reorder the products I had already purchased. I am dumbfounded. After many emails, the refuse to send my purchase.

I'm truly unimpressed with our experience with the store today. After receiving an email indicating…read moreCustomer Appreciation event, I had called at 1:50 pm today to their West 4th location in Vancouver about receiving a price adjustments on 2 pairs of pants we bought a couple of weeks ago. I spoke to Katrina who indicated to me that if we brought the pants with the receipt (but without the tabs) down to the store, we would receive the price adjustments. Base on what we were told, we headed promptly to the store. After 30 min of driving and finding parking, we made it to the store. To our annoyance, Rae at the store indicated to us we were misinformed and that he was unable to provide the price adjustments as agreed by this colleague. Even after showing my phone log and reiterating the conversation, he stood firm with his statement. We asked to speak to his manager, to which he indicated he was the only one there. My question is this event is for "Customer Appreciation". This experience alone does not make this customer appreciated at all. I'm was appalled your store did not honor what customer service representatives indicated resulting us wasting our time. I've since emailed them and am waiting to hear back as to whether or not they'll do the honourable thing and make this right ... Update: Since reaching out to their website and posting on Yelp, Lauren, the store's Shop Director contacted me to resolve the issue. I truly appreciate her doing that and it has regained my confidence in their store's customer service.