Lyneel from Black & Lee was an absolute angel helping my boyfriend get a tuxedo. She was easy and…read moreexplained everything to us. She answered any questions and it was very calm, unlike other suit shops we had been at. My boyfriend said that " It felt like I was buying a suit from my mom". I would highly recommend Black & Lee because of how easy the whole process was, and again how amazing Lynnel was!

Erin ("The Control Room") is an exceptional bootfitter. I came in assuming I might need new boots…read morebecause I was getting significant toe numbness and foot pain after a couple hours of skiing. Instead of immediately pushing a new boot, Erin did a very thoughtful assessment and quickly diagnosed what was actually going on. He identified toe compression, a lack of contact along part of my instep, and nerve pressure along the inside of my foot. The boot itself (a Lange low-volume shell) was actually the right boot ... it just needed the right modifications. He performed punch-outs to give my toes more room, modified the liner to increase toe box volume, built a custom footbed, and added an elastic power strap to improve how I engage the front of the boot. What really stood out was how clearly he explained the mechanics of what was happening inside the boot and why each adjustment mattered for skiing performance. After the work, the difference on snow was immediate: my boots felt dramatically better and I could finally pressure the front of the ski without pain or numbness. Erin combines deep technical expertise with a genuine desire to get the fit right. I would recommend him without hesitation to any serious skier.

This is an amazing service for traveling skiers. I didn't want to hassle with my skis and poles on…read moremy recent trip to Whistler and just brought my boots and helmet. I was able to prearrange with Black Tie to meet me at the lodge at 7:00 pm and they brought me choices based on my specifics and a follow-up phone call they initiated to confirm my skiing ability. After my first day of skiing I exchanged my skis to better fit the snow conditions and to make it easier for me and was so glad I did. Black Tie had all of my metrics on file and just fit the bindings to my boots. Returning was hassle free - they even offered to pick up at my hotel but since they were so conveniently located by my lodge I just dropped them off on the last day. This was my second time using their service and it won't be the last. Thank you!

Fast and friendly service. Found what we needed in no time and the kind lady who was waiting on us…read morewas very helpful.

Wow, what great service. I met with both the manager and one of the employees on different…read moreoccasions. They worked hard to provide me with what I needed for my groomsmen. More precisely: -Offered good advice on what styles are in fashion, what goes well together -Explained with good detail what different fabrics are available, and why I would want to choose the different options -Easy to book -Very reasonably priced -Not pushy, but also gentle, helpful, and available -Good store atmosphere I give this place a perfect 5 star rating because it was an excellent experience.

I visited this shop over New Year's weekend. The staff was friendly and knowledgeable, and their…read moreequipment was excellent. My wife said their ski boots were the most comfortable she'd ever worn! Also, they were nice enough to give me a refund on my rentals after I was sick and unable to use the skis they reserved for me. Honestly, by far the best experience I've ever had at a rental shop in Canada or otherwise.

Rented skis from these guys, they were friendly and quick. Good location right by the Whistler &…read moreBlackcomb lifts. They let you store you skis there overnight so you don't have to pay the hotel valet $, which is also very convenient. Check-in and check-out were pretty speedy.

I have been to Moores for my graduation prom suit, my wedding jacket, my brothers wedding suit…read morerentals and most recently, a professional sports jacket. Each time I was taken care of professionally. With my last visit I walked in on a whim, fully decked in my farm clothes, told them what I needed and they found me a well fitting jacket (which is difficult for me: medium arms, medium build- long torso with wide shoulders) very quickly. I would like to see more real bow tie selection.

I had a custom suit made by another company that needed a handful of alterations. Janet at Moore's…read moretook my measurements and it was determined that the suit needed around 6 different alterations. It would end up costing $200+, on top of the $600 I paid for the suit. Instead of selling me a Moore's suit or charging for the alterations, Janet called the company that made my suit and made them remake it for me with the proper measurements and specifications. Unbelievable customer service, super friendly and I'm super impressed. Anyone looking for a custom suit should go to Moore's and talk to Janet!

HORRIBLE service. My fiance and me showed up to what we thought was our booked appointment to look…read moreat blue wedding suits. Older sales associate guy looked completely confused upon our arrival, knew nothing about our appointment, and then to top it off told us they really don't have that many blue suits right now but to check back in a month. I then said "how can you not have that many? When we were here month ago we saw a whole ton of blue color samples to choose from for custom suits." He's like "Oh you want custom?!" OMG, yes, that's what the appointment was booked for! Guy was seriously out to lunch, offered no help at all, and we walked out empty handed. So disappointed, we had heard great things about Moores, never again.

It's been a great experience!!! Jamie was extremely,…read morehelpful, knowledgeable and has fashion sense. I was very pleased with the attention to detail as well as my needs. Pricing was fair I suppose. I'm sure that when I go back, the fitting will be superb. For the price you get to keep the pocket square, the boutonniere and the socks!!! My rental experience has gone very well.

I had the best experience looking for a dress for my son's wedding. Taylor was absolutely amazing…read morein helping me decide which one to pick. I was pleasantly surprised at the price, I was expecting to pay more. I would definitely recommend this store if you are looking for that special dress. (wedding, grad/prom) The staff were super friendly, kind, and helpful.

Tara was fabulous. It was a fun stress free appointment. My daughter hates shopping and trying on…read moredresses. Tara worked her magic and we found the perfect dress