I would not recommend anyone get their alterations done here if you have a wedding gown with lace…read moredetails that you care to keep. I've added photos of the result of their work, since I know that this can all be very subjective. I went to Clara's to get my wedding gown altered. The alterations were to shorten the hem (4 layers of fabric), and to add a 3 point over bustle. I didn't need any other alterations since the dress already fit me pretty well. I dropped off the dress on 4/16/25, and initial pick up was on 6/18/25. Total cost of alterations was around $425. My dress had a lot of lace details all over it, all the way down to the bottom of the dress. My biggest worry in getting the dress shortened was finding a seamstress who knew how to work with lace. I was feeling pretty good about having my dress altered at Clara's since they had 30 years of experience and Carrie had mentioned needing to take time to move all of the lace up, which was the reason alterations would take so long. When I picked up the dress, I was initially satisfied with the length of the dress, but it wasn't until I got home that I noticed that they had cut straight through the lace as a means of hemming the dress. Additionally, I found that the edge itself looked unprofessionally finished to my novice eye, with some edges cut unevenly and a flower applique left at the very edge of the hem. I reached out to Carrie about this, and she claimed that this was the industry standard approach for dresses with lace. When meeting her in person, she went through several other reasons for why the dress was altered the way it was, including: - This is an industry standard approach for hemming dresses with lace. - The small bits were left on in order to preserve as much of the lace as possible. - It's not a scalloped lace hem. The lace cannot be removed because it is integrated, they are not appliques. - Removing the lace has a chance of damaging the tulle layer. - The cut of the hem is supposed to be uneven because that gives it a flowy look. - The fabric is difficult to cut straight, and it was only straight before because it was made in a factory. - There were 5 inches of material that had to be removed, which is a lot of material. - She didn't know she had to tell me before cutting through the lace, as no one else has complained about it in the past. - Her tailor knows best because of all his experience working on wedding dresses, she doesn't even need to tell him what to do so she didn't think to ask about doing something different with the lace. Overall, I felt extremely uncomfortable trying to get a resolution to these issues with her. I mentioned to her about how everyone I asked, including family, friends and internet strangers, said that the work didn't look right and that it looked poorly done, and she told me that none of them knew anything about how the industry actually works. When I asked if I could take it to a different tailor for a second opinion, she told me that it was offensive that I would even suggest that. In the end, she told me that she's the last person who should be running a business because she cares too much about her brides, and that she felt disrespected and insulted that I would challenge their work when they have over 30 years of experience. I will say that Carrie was extremely responsive throughout this entire process, as frustrating as it was. I do appreciate that from her as I know other places have frequently taken much longer to get back to me about inquiries. She was willing to try to the best of her ability to resolve the situation, and was able to remove some of the small applique pieces that were left over as well as adding some of the cut off lace appliques back on. She also apologized for not knowing she had to tell me before cutting the lace, and created a new handout that goes over how they approaching hemming dresses with lace. I don't agree that what's described on it matches what they did, but I've added a photo of this handout as well so that you can judge for yourself.

I was immediately impressed by the selection this shop has for wedding gowns. As this was my first…read morestore I had gone to in search of that perfect gown. I had a pretty good idea of what I was looking for, but the sales person (whom I'm assuming is the owner) made some great selections for me to try on. I am a size 10-12, and once I tried on a ten that was too snug she was quite brash about making comments about how much weight I planned on losing and kept suggesting that maybe I NEEDED to lose the weight. I left that shop feeling so low about myself and continued to have terrible self esteem issues about looking too fat in my wedding dress. I will point out that she does carry BEAUTIFUL gowns. However I later went and purchased a dress at Sposa Wedding World, Feeling GREAT about who I was, my dress and my curves!

Jan. 20th/2019 - This place is fantastic! It was literally my 2nd appointment of the day. The…read moreappointment before that was my very first wedding dress shopping experience ever. It's a typical gas town type of spot. Cozy and cute! Katie greeted us wish a huge smile one we got up to the unit! She was amazing, really understood what I was looking or and also encouraged me to be as open as possible. So glad I listened :) Katie has my best interest in mind but was also super open to my mom & friends opinions as well. Great conversation and I feel like she really got to know us and cared about her job and finding me a dress that I loved! They do call you ahead of time and ask kindly that because it's a small place that your party remain seated and to let the stylist and the bride look for dresses. This was totally fine with the people I was with! The 2nd dress I tried on I instantly knew it was it! I had the "moment" which I never ever thought would happen for me! Katie encouraged me to try on the rest of the dresses we had picked out just to be sure that this was 'the one'. Glad I did so as it just confirmed that I loved the 2nd dress I tried on! Needless to say, my appointment ended in a yes! We celebrated with some bubbly right in the studio and chatted for a little bit while I pranced around in my dress! :) For a first time wedding dress shopping experience, I couldn't be more happy! I had so much anxiety going into the entire experience, and this just made everything amazing and comforting for me! I absolutely recommend this store for guest experience! Dresses are a little different than your average wedding dress I'd say. But that's what makes it that much more special! :) Happy shopping to all you brides out there! I also rated the pricing as 'pricey' but I don't know what the average dress pricing really is. I said I was willing to go as high as $2500 and I was able to try on about 10 dresses that catered to my needs (getting married in Mexico so wanted a more summery & lighter weighted type dress)

I would like to post an update. The owner reached out to me and apologized about my experience. She…read morethanked me for the review and asked me to come back for another appointment with her. I already found my dress... but felt it necessary to share that she went out of her way to contact me and offer me a redo. :)

I came here for my friend who was looking for a wedding dress and am impressed!They had some very…read morebeautiful styles from top designers such as Monique Lhuillier. If you want a dress that will WOW, then Bisou Bridal has it. This bridal boutique had quite a bit of dresses and although they were packed tightly in rows, the place never felt too cramped. This place is slightly on the smaller area, but it felt intimate. The fitting area can comfortably fit 3 groups and 4 if you squeeze together. Our consultant was fabulous and was very professional. We left the store feeling relieved that one of the dresses was the dress she would wear down the aisle, but never pressured to buy on the spot. My friend ended up going back and buying the dress and there are no regrets!

This review is for Bisou's stylish, Nathalie, who I worked with in September. While I didn't end up…read morebuying my dress in Vancouver, I just wanted to share my incredible experience with Nathalie. It was a weekday and my mom and I were very lucky to call and get an appointment the day of (though you should definitely call ahead of time). I've been to over 10 wedding dress appointments and Nathalie was still by far one of the best stylists I worked with. She makes you feel comfortable and has great suggestions. The experience was not overwhelming or intimidating in any way. I cannot recommend her enough. As for the dress selection - Bisou really surprised me. I thought it would be way over my price range (I didn't want anything over $2,500), but there were some good options! They really have brands and styles for all types of brides as well. We managed to find street parking, but only after circling for a while.

The price range varies but you can definitely find something that's not too expensive if you are on…read morea budget. They have dresses of different styles and colours. From flashy with lots of blings to simple and elegant designs. They do however, ask for cash in advance if you get any alternations there. The lady their was super helpful and friendly. Although, they did say that they alternations will be done on Friday (I went on Tuesday) and we told her that we'll just pick it up on Saturday morning and she agreed but we had to wait a bit as they were completely ready when I went there to pick it up in the afternoon. The wait wasn't bad though and the dress ended up fitting me perfectly. They don't have the biggest selections and I personally aren't to into the flashy styles and they have more of the flashy over simple but it's a place I'd go back to as an option if u ever need another dress for an event.

I ordered a dress here which needed alterations. The team was incredible and helped me to get the…read moredress exactly right!! I couldn't be more grateful and happy to how much time they spent to make it perfect! highly recommend!

I first entered Artemisia at the Main street location. All…read moreI can say is what an amazing experience I had when I entered the store, warmly greeted and the owner/stylist is such a lovely individual inside and out. Loved to see she would pick up pieces I won't think of grabbing and creating me a look that I have wanted but wouldnt be able to pick or put together myself. She has a true talent and is a kindered spirit for sure. Highly recommend adding items from this one of a kind boutique to our wareborde!

Came in because I needed a last minute grad dress and was blown away! There was a rack of long…read moredresses, mostly whites and pastels, size S M and L. The prices were very fair for the quality, every dress I tried on was under $200. When I was there I was the only person in the store, so I felt very comfortable when I was trying on dresses in front of the manager and my boyfriend. She was so sweet, very helpful and gave me heels to wear when I was looking in the mirror. She helped me chose my dress and was perfectly on the line between giving me time and space to decide, but also telling me how gorgeous the dresses looked. I felt no pressure to purchase, but when you try the right dress on, you know! She also had shoes in store that we very modestly priced, a cute pair of loafers only $40. Other, short dresses were more copious around the store, as well as jewelry and tops. I didn't have time to explore all the racks, but any upcoming occasion I have I will no doubt be returning here first. Cheapest prices, cutest, trendiest clothes and the sweetest girl running it all. Definitely recommend you giving this place a try. The only downside to this place is that it's not a chain, so if it's not on the racks it's not available, but I actually really like that. It adds to the uniqueness of the dress, especially for events such as graduation.

My strap broke in the middle of my wedding reception. Months ahead of time during my second fitting…read morethe strap popped out and I raised it as a concern. I tried several times to discuss it with Pure Magnolia to find a solution. The only responses I got were things like "no, the straps can't be stretchy" or "there is nothing else we can do". I asked to take the dress home and wear it for an hour to make sure the strap would hold and they said no. In the end, exactly what I worried about is what happened. If you fall in love with one of their samples then Pure Magnolia could be a great option for you. If there is anything you want customised I would be very careful and detailed with your instructions, and it's best if you know a little bit about dressmaking yourself. I requested a couple of custom elements and had a lot of difficulty after the shop committed to making my dress. When I paid the deposit 9 months ahead of the wedding I was told that as long as my body didn't change significantly there would be no problem putting the dress together over several fittings, with the final fitting (a few weeks before the wedding) being the time to make the final adjustments and take the dress in as needed. I had no changes other than very normal minor fluctuations/bloating between fittings but there were a lot of challenges with the sizing. In terms of staff, the shop admitted themselves that they have had turnover due to maternity coverage, they use interns, and also sometimes have trouble with communication between the sales team and the main seamstress who speaks English as a second language. As an example, at one fitting the waist was bunching so the owner pinned it to be adjusted. When I returned the next time the seam was visibly crooked and looked even worse than it had been before. It took several extra fittings plus me spending half a day in the shop with the seamstress to get the dress finished (with extra charges). The bust line was gaping a little at the top and when I asked for it to be taken in I was told they couldn't do anything and that I would have to use fashion tape to stick it down. I had to ask two more times, pinch it between my fingers and show them where I wanted it taken in before they finally did it. The custom back I requested looked sloppy with the scalloped lace and had to be changed to a folded seam because they couldn't execute the design I originally wanted. My biggest disappointment after all the time spent trying to get my dress right was the strap breaking on my wedding day. When I emailed the shop owner to ask for the seamstress to fix the straps, the response I got was unapologetic, i.e. "I don't know what more you could expect. She [the seamstress] made them [the straps] exactly the length that you requested, and secured them as best she could as we always do". I had to go back in to have the straps re-attached but since there was no give, they stretched out again when I wore the dress a second time.

I contemplated for a while whether I should write this or not. Eventually I decided that I'd want…read moreto know this before making a decision so...here it is. I rented a dress from Pure Magnolia for my wedding. The dress really was beautiful, but it just didn't fit me right. I brought up my concerns to Pati the owner and she pretty much said that there is nothing we can do about it since they had to bring the dress down 8 sizes, and that it fits perfectly "except around the bust". Now here's the thing...this was my first time buying a wedding dress. If the dress was not going to fit me, I would have no clue (until it was too late unfortunately). I'm already pretty self conscious about my bust and the dress not fitting there really made me uncomfortable. I wish I could say it was just something I noticed, but two different people actually whispered in my ear to fix my dress top during the wedding :\ Maybe my experience would have been better if I had bought the dress instead. One thing I will say though is that I bought a veil from here as well which was absolutely stunning.

I recently purchased my wedding dress off the rack from Lisa's and I had a great experience. The…read moreother reviews here seem quite outdated and the staff at Lisa's were very kind and professional during my visits. At my first appointment, I got to try on a variety of dresses and my bridal consultant Tatiane had pulled several dresses for me ahead of time based on my preferences. She also offered a lot of helpful feedback and tips of what to look for in a dress and what modifications can be made. I'm very indecisive and I felt that Tatiane did an excellent job of guiding me towards finding my ideal dress. Communication after my appointment was also very prompt when I requested more information about the dresses I liked. When I finally decided on my dress, Tatiane was kind enough to put it on hold until my appointment to go try it again. Overall I enjoyed my experience at Lisa's. I especially liked the large variety of dresses they carry and I'm very happy to have found my dress off the rack so I don't have to worry about ordering. Hopefully the alterations go smoothly as well!

Yesterday I was in new Westminster with a friend and my fiancé, visiting the food truck festival…read more We walked by Lisa's Bridal Salon, which prompted me to exclaim how much I hate that place. In 2002, I made the biggest mistake of my life: I got married. (I have since gotten a divorce.) I was young and stupid, and it being my first wedding, I was doing all the traditional wedding things, such as wedding dress shopping. My bridesmaids and I went to New West to start my wedding dress search. We walked into Lisa's Bridal Salon, which was empty, and were met with disgust and distain, and told with a snotty attitude that we needed an appointment. (Uh, what's wrong with walking in TO make an appointment?!) We told the rude woman that we were looking for wedding dresses, and the second she heard the word "wedding", she treated us like royalty. We booked an appointment and came back an hour or so later. When we arrived, the store was still empty except for a couple of teenagers (who were in no way being obnoxious) finishing up with their prom dress purchases. When they left, the woman made a rude comment about them (I no longer remember what, but I recall the incident). Clearly she had no respect for customers, unless they were purchasing wedding dresses, which was the reason why we were treated so shabbily when we initially walked in -- she assumed we were teenagers wanting to purchase a $300 prom dress instead of a $3000 wedding dress. Anyway, not only were the dresses quite expensive, but they were ugly. There wasn't one dress that appealed to me, and when I told the woman what I was looking for/what style I liked, she pressured me to try on dresses I had no interest in (back then, as a kid barely out of high school with no self-esteem, I wasn't very assertive). She also barged in on me as I was changing, and forced an ugly dress on me, scratching my arms with all the gaudy beading adorning the dress. So, to summarize, I hate Lisa's because: 1. The employees there were fucking rude, treating their customers like shit unless they were buying a wedding dress. 2. The sales woman I dealt with was pushy and wouldn't listen to my preferences, and didn't respect people's boundaries. 3. The dresses were ugly and very expensive. I didn't buy a dress there, obviously, and instead, I bought a dress from a nearby store, for $400, from a person who didn't treat me like garbage or judge me and make assumptions based on my appearance. Even though this incident happened 16 years ago, I still remember, and I certainly will NOT buy a wedding dress from there for my upcoming wedding in November. [Yelp collections: Rude!]

Owner is so friendly and the prices are lot more reasonable than some of the other bridal shops…read morenear by especially for alterations and jewelry

I bought a dress from this shop for my son's wedding. I was happy with the dress and the service…read morebut the owner did say that alterations were included and when I picked the dress up she charged me more for the alterations, stating that there were more than they expected :( Based on this I'd say to beware if you are buying from this place.