The manager is the truly a helpful person and will go above and beyond to help your bridesmaids…read morefind the dress they need. We had visited a few other stores before coming here and the service we received here was 10 times better than the other stores. They helped us look for available dresses in the sizes and colour we needed and ordered them in a timely manner. They also offer in-house alterations after you buy the dress. They have dresses for cocktail parties, prom, weddings, bridesmaids, etc.... Price ranges I saw started from ~$200.

Terrible service. I tried a jacket n head to cashier to pay. There's a lady stand right there. She…read moreignored n pretended not seeing me. I told her I was ready to check out, even took out my wallet. She only looked up n walked away. Then another lady seemed like the store manager/ owner. She asked if I was ready to pay. I answered her yes. But she kept serving another customer. I waited another couple minutes. With such a bad service, I walked away. Maybe I dressed casually as Wed afternoon is a problem. !?!?

Do you like bizarre and kitschy cat and dog paintings? If so, you're in luck! Marshall's has a ton…read moreof them! Also, brand name stuff at discount prices. I mainly come here for socks and hair spray.

Public Safety Complaint: Injury Caused by Negligence at Marshalls Marine Drive, Vancouver…read more I am writing to report a serious safety incident that occurred at the Marshalls store on Marine Drive in Vancouver on Monday, August 4, 2025, at approximately 2:30 PM. While trying on a pair of jeans in the fitting room, I suffered a painful and entirely preventable injury due to the store's negligence. As I pulled up the jeans, I was suddenly scratched by a long, sharp, exposed needle protruding from a security tag that lacked a protective end cap. The result was a 15-centimeter-long bleeding cut on my left thigh (I have photos)--a painful and alarming injury that could have easily been avoided with proper safety protocols. Upon realizing the injury, I immediately returned the faulty security tag to Commie, the store associate at the fitting room desk, and showed her the bleeding wound. Commie responded with empathy and promptly escalated the issue to the store manager, Aonchal. Unfortunately, the store's handling of the situation from that point onward was highly unprofessional and deeply disappointing. Despite my request, store Manager Aonchal declined to view the injury and offered only a few adhesive bandages, which were insufficient to cover the full extent of the 15-centimeter bleeding wound on my left thigh, as documented in the attached photos. I was left to treat the injury myself at home, using my own medical supplies to adequately dress the laceration. Manager Aonchal further stated that there was "nothing they could do," and advised me to contact the company's 1-800 customer service line at a later time. No formal incident report was filed, and at no point was there any demonstration of genuine concern for my safety or well-being. As a result, I felt dismissed, unsupported, and treated in a manner lacking basic compassion and professionalism. In response to my continued concern and request for a professional resolution, another manager, Omer, arrived and offered a $25 gift card. I declined this offer, as I found it to be an inadequate and dismissive response to a serious physical injury. A bleeding wound of this nature--caused by a store's carelessness--is not worth $25. My intention in raising this issue was not for compensation alone, but to highlight a dangerous lapse in customer safety standards that could affect others, including children. This was not merely an unfortunate incident--it was a public safety hazard. The failure to properly secure a sharp object on a garment is a clear case of negligence, and it exposes all customers to potential harm. --- I formally urge Marshalls and its parent company, TJX Canada, to: Immediately review and correct in-store procedures for tagging and securing merchandise. Ensure all security tags are safely capped or removed before trying-on. Implement proper training for staff in responding to customer injuries, including incident documentation and basic first aid response. Acknowledge this incident and take public responsibility for the harm caused. --- I am now left with a painful wound, a visible scar on my left thigh, and a sense of mistrust in your store's ability to protect and care for its customers. I share this publicly in the hope that no one else has to suffer from the same injury or the same dismissive treatment I experienced. Sincerely, A concerned and injured customer

I don't know why this business advertises tailoring. They don't even have a change room…read more The person who was working the day I went in did her best, and she was polite and kind, but when I said that I needed to put on my jeans to get the right length, she said I could change in the back, but there was no enclosed area.

Started going because of my mom almost 15 years ago when she lived in Richmond. Parents moved but I…read morecontinued to go to them. Last year about a week before my wedding during my final fitting I ended up ripping my dress, I was in tears and rushed over to Courtesy Cleaners to help because they had altered some of my stuff before. The owner was so helpful and kind, she put in an urgent alternation request and got my dress back to me steamed and ready to go! I am so thankful that there are such nice people in the world. Thank you Courtesy Cleaners! You are the best in Richmond if not in Vancouver!

Sharma took great care in dong the wash and fold following preferences and instructions with care…read more I recommend this wash and fold without hesitation. Parking is in the back.

My first time doing laundry at a laundromat, so I tried this place as it was close by. The guy…read moreworking here was friendly and helpful. He changed my money for me and explained the machines. Not a fancy place but it seemed clean. Overall it was quick and easy, and I'd do my laundry here again if needed.

My daughter is going to have her first child (our first grandbaby) so in my excitement I went…read moreon-line and found her some maternity pieces. Site unseen the material was not the usual jersey/linen/cotton- apparently more like scuba material and not what she was looking for. Discouraged, and looking for a brick and mortar maternity store I came upon a local one where I could feel the materials. What a gem of a store. I walked in looking rather lost (they also have great non-maternity pieces too). So the salesclerk (forgot her name; apologies- lovely and really in the know) came to my rescue and I found jumpsuits in bamboo cotton, flowing maternity dresses, and a whole lot more. The clerk had wonderful suggestions for work-wear and for casual wear. Thank you. I was so pleased as picky daughter lives out of town; shipped them in time for Christmas. She apparently loves the jumpsuits. (Loves it all - she doesn't feel quite so frumpy; they're perfect around the midriff) "You gotta shop here; great service, great merchandising, a few laughs....Just the best". I am so glad that good brick and mortar stores still do exist. I have to go again during the next shoulder season - can hardly wait until the spring merchandise arrives!!!

Solid 3.75 stars to support local businesses. Like the fact they're Canadian made too…read more All women's. some nice jewellery in the center. Bamboo tops for $55... A handy clearance sale rack on the right side, with $10,20 and 30 signs. Friendly service. No AMEX.

The washing machine in my suite stopped working recently and I had never used a laundromat before…read more I am glad I found this store because it is very clean and the staff are polite and friendly. They even have a TV you can watch or a computer you can use while you wait during your laundry cycle, and detergent and drinks are available for purchase.

There is a reason it looks so clean. The price is crazy expensive. A small side loader is over $7…read more I live in the area too. I know its not the business fault but the customers are really rude. Was waiting to use machine and lady said I could use next. I put my bag in front. Only 2 "Large" machines which would be medium at other laundromats. I was distracted by worker who was giving me 20 questions about what I was washing and making sure it wasn't work or pet laundry, turned around and just as the lady pulled the last of her laundry out another guy was rushing to jam his stuff in. Easy Kleen is way cheaper and the customers respect each other.

I brought some hemming in. The woman working there the day I visited could not seem to get off the…read morephone. I finally asked for her full attention, but the moment I went into the change room, she was back on her phone. When I came out, I once again had trouble getting her attention, and I had to ask for my claim slip -- yes, she was talking on the phone. I assume it was a personal call -- no business call could take that long. The other problem is that the place is very dirty. I didn't want to change into my clean pants to have them measured, and I didn't really want my socks to touch the floor.

Took on my wool duvet to be washed. I was told the label said it had to be dry cleaned only. It…read morecame back hard and compact. I looked at the label to check the size in order to buy a replacement. It says to machine wash it. I called, and called, but the manager wasn't available and did not call me back.

Absolutely terrible driver. The driver was in the HOV lane with only a solo driver in the van, cut…read moreoff a car while merging and failed to signal the lane change, and then had the audacity to make multiple hand gestures at the driver he cut off when the driver honked at him, all while driving in the company logo vehicle. I can't imagine that this is a good representation of the company, especially when the driver is driving with no regard for the traffic rules (HOV lane) and making poor hand gestures at another vehicle.

Lemmie tell how it is…read more... Ya pile all your dirty dry cleaning up over the week like normal people do, then weekend approaches & you end up drunk someplace on a Friday after work & completely forget to drop it off. Sound familiar? UGH ;( ENTER - DRESSED IN BLUE DRY CLEANERS These geniuses at DIBDC take the stress of getting your stuff to the cleaners?!?! What a concept man, I mean really dude, it's amazing. Quality service with that personal touch and resilient customer satisfaction every single time. They just picked up my massive sack of stinky stuff and put a rush on it for me, very kind of you guys. LOVE IT ;)

First time shopping and it was an amazing experience. Service was top tier, they grabbed all of my…read morethings and took them to the fitting room and to the counter. Even pulled some items for me based on my selections. As a black shopper, sometimes you're treated poorly in stores and that was not my experience at all!!! I was visiting from the US too.

I don't understand why the reviews linked to this Aritzia branch were old when this particular…read moreAritzia just opened June 2020. This branch is the one inside McArthur Glen. I am an Aritzia fan for so long and I do think their clothes get better and better. The brands I love are Wilfred, Babaton, Agolde Denim Forum. I think their clothes are worth the prize. I still have pieces from 5+ years ago that I still wear to this day. The trick when buying from Aritzia is to stick with the classic pieces and neutral colours. I do buy some trendy pieces too but most of my Aritzia pieces are classic. I find that the staff here were very friendly. When lining up outside, a staff will approach you and if you are looking for something in particular then she can enter into her tablet and a staff inside the store will get them ready for you! I think this is an awesome idea. Most of the time when I go to Aritzia I already know what I want. And since I shop here a lot, I also know my size from each brand. I think it will be very convenient if everything I want will be ready at the cashier once I enter the store. One thing I've learned is that this is not an Aritzia outlet. This is just like any other Aritzia but they do carry more sale pieces. I highly recommend this Aritzia location. This is as big as the Metrotown location or maybe even bigger. All the ladies out there should check it out.