Amazing service Colleen the owner is amazing amazing bridal stylist Vanessa is patient and organized!!!! Beautiful wedding gowns classy yet trendy and sophisticated!!! read more

This review is for Bisou's stylish, Nathalie, who I worked with in September. While I didn't end up buying my dress in Vancouver, I just wanted to share my incredible experience with Nathalie. It was a weekday and my mom and I were very lucky to call and get an appointment the day of (though you should definitely call ahead of time). I've been to over 10 wedding dress appointments and Nathalie was still by far one of the best stylists I worked with. She makes you feel comfortable and has great suggestions. The experience was not overwhelming or intimidating in any way. I cannot recommend her enough. As for the dress selection - Bisou really surprised me. I thought it would be way over my price range (I didn't want anything over $2,500), but there were some good options! They really have brands and styles for all types of brides as well. We managed to find street parking, but only after circling for a while. read more

I came here for my friend who was looking for a wedding dress and am impressed!They had some very beautiful styles from top designers such as Monique Lhuillier. If you want a dress that will WOW, then Bisou Bridal has it. This bridal boutique had quite a bit of dresses and although they were packed tightly in rows, the place never felt too cramped. This place is slightly on the smaller area, but it felt intimate. The fitting area can comfortably fit 3 groups and 4 if you squeeze together. Our consultant was fabulous and was very professional. We left the store feeling relieved that one of the dresses was the dress she would wear down the aisle, but never pressured to buy on the spot. My friend ended up going back and buying the dress and there are no regrets! read more

Great selection of designer wedding dresses!! Lazaro, Monique Lhuillier, Jenny Packham, Oscar De la renta need I say more!?!? Warning wedding gowns here start at 2000!! I came here with a friend looking for her wedding dress, she had one in mind and knew what style she had wanted. The consultant seemed very nice and helpful. The store itself is not large, allows for 2 soon to be brides to try on dresses. The selection of dresses was a women's dream!! After trying on handful of dresses she said yes to the dress!! If you have expensive taste and a big budget this store is for you (: read more

I was so impressed with the service level and care that Bisou staff gave to me. They were welcoming, attentive and friendly. Natalyia is a magical seamstress and it was a pleasure seeing her during my fitting appointments. The dress selection is superb and I couldn't have been happier with my overall experience. I can't say enough great things about this beautiful, boutique shop. Happy shopping!! read more

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I didn't get my dress here but the customer service is friendly and the folks here were professional and not snooty at all. If I had a 2K+ budget I would have bought my dress from here. read more

I am newly engaged and was very much looking forward to checking out some wedding gowns for the first time. So, imagine how upsetting it was when I called Bisou Bridal, hoping to set a weekend appointment to look at wedding dresses, and being told that "Weekends are busy and we only want serious brides."  I understand the sales rep may have been following some company policy when she asked when our wedding date was and I told her it was slightly over a year and a half away - the first date that will work given both my fiance's and my busy work schedules and family considerations. But if that's the case, then the policy just cost your establishment a seriously good customer - one who planned to spend good money in your store and probably a lot of it. But not now, not after the worst customer treatment I have ever received. Here's precisely what happened: * On July 30, I excitedly called Bisou Bridal to book an appointment to see some wedding dresses.   * As mentioned, my wedding is little over a year and a half away.  When the sales rep found this out she told me that they typically recommend waiting "until you're a year to a year and a half away from the wedding to look for a dress."  I told her thanks, but I still want to come in - if nothing else to just get an idea of what is out there.    * The customer rep repeatedly told me that she recommends that I wait and that they really only want to have "serious brides" in, especially on the weekends. And she refused to make an appointment for me.  This whole experience was so incredibly frustrating, disappointing, and rude. I definitely will not be going to this shop and will take my business somewhere else where I'm appreciated and treated with respect.  Bisou just lost a potential customer. read more

Came here with my friend for wedding dress shopping (for her) and was impressed by the service and the selection. The consultants here are friendly and honest, and their dresses are lovely. A little more on the higher end of price (but nothing ridiculous) and they also have higher end designer names, but this being a smaller boutique I'm not surprised. I agree with Luisa S. that the dress construction is in proportion to the prices. What I also appreciated about this bridal boutique was that they were very open about the dress origins, and went out of their way to be helpful. We encountered other businesses that were more secretive and wouldn't tell you anything about the dress unless you bought it. I appreciate when businesses treat you like a person with feelings and not with suspicion that you're some kind of sneak. read more

It was a beautiful day. The sun was shinning brightly. Rays of light were shimmering off the cascading water of the Waterfall Building when I spotted Bisou gleaming out of the corner of my eye. Yards of silk, satin and chiffon curtained the window. Cream, off-white, mother of pearl... all the different possible variants of white were present. Given that one of my dear friends just got engaged, bridal shops have piqued my interest more and more as of late (much to the alarm of my boyfriend), so I wandered in... purely on behalf of my friend. The styles available ranged from elegant to sexy to cutesy to princess. While prices were on the higher end of the scale, the cost befits the well-crafted products. Other than wedding gowns, other apparel is on-hand to outfit the entire bridal party. read more

I love how my Maid of Honor has already written a great review for this place =) (Go Ally!) I had the best experience at this store and I ultimately bought my dress here. Kelsey was the girl who helped me and in the 3 times I've been in the store now, I've had nothing but good experiences with her. The first and second time she was super patient with me as I mauled over my dress. The second time in was the day I bought the dress and I think I stood in the dress for 10 minutes and then switched to my secind choice and back like 3 times. She discussed the pros and cons with me and tried to give me an idea of my dress in relation to my venues. When my dress came in, she was bubbly and made the experience awesome once again. I tried on my dress and she helped me accessorize and deciss hair options. I would highly recommend this store if it is in your price range. ($4000+). They were helpful, honest and very accomodating. The best part, they let you take pictures of yourself in the dress, which was super helpful for me because I was indecisive and forgetful. Without the pictures, I would never keep it straight which store I tried which dress in. read more

Bisou was my second wedding dress shopping experience. The first big box place I went to was fine, definitely more my budget but a bit of a chaotic zoo. I booked an appointment at Bisou knowing that 95% of their gowns were out of my budget. I was nervous that I would be treated in a snotty or at least indifferent way, with my price point. I was so wrong! From moment one, I was welcomed so warmly, with an attitude of having fun and feeling beautiful, and my designated stylist Vanessa was a dream. Fun, knowledgeable, attentive, helpful, and she was great at recommending dresses based on info I submitted when I booked the appointment AND rolling with what I liked/disliked at the appointment. I was the only person trying on dresses (it is a small boutique, sooo beautiful and romantic but in a modern way) and one other bride was doing a fitting; they don't book more than 2 appointments at one time so I had all the space and mirror time I could hope for, plus Vanessa was there for every zip and handover and fluff! I was nervously expecting stuffy and perhaps looking a bit down the nose at my budget, but I got warm and young and fun and would highly recommend booking here and trying on a slew of these amazing dresses, even if budget-wise it's just for fun! Seventeen thumbs up. read more

I had a wonderful experience at Bisou Bridal. They have a great selection, but most importantly, my consultant Vanessa was amazing. She was super nice, personable, and knowledgeable about the dresses, petite aesthetics, bridal fashion, and managing a room full of people. She was so patient with answering questions. Not only that, but even though I picked 8 dresses myself, the one she picked for me ended up being my favorite one. The store itself was great, but the customer service really elevated this place to the best experience. Thank you! read more

I had a fabulous experience at Bisou! Very friendly (not to mention, adorable) staff, and beautiful selection of quality gowns. The store is small but comfortable and welcoming. I would highly recommend this bridal boutique to everyone. The website states dresses start at $3000, but there are some good finds there, and I found a gorgeous lace dress under $2500! I especially appreciated the honesty of the staff, and the 'no pressure' approach they take with their brides! They are also very open in sharing all information about any particular gown that your are interested in. Other bridal stores I have been to have cut out tags, etc. in attempt to keep the designer and style of the dress secret, but Bisou was very upfront. Pop in for a fun, fabulous experience! read more

This is the worst place I've ever seen. I ordered my wedding dress from store, and paid over $10000 dollars, but after few months, When I received new dress, I really disappointed. I ordered this gown because I satisfied with the sample gown, because of quality and design of sample gown, but when I saw the new gown which is not same quality and pattern with sample, it's not what I ordered in the contract . So I can not accept this new gown , it's like real and fake products. I know both gowns are hand made, but this is not excuse for the quality and design. Also they have very bad attitudes. When I was trying to talk to them about solving problems, they don't even let me finish. After over half year, I still can not get my wedding dress, this is my worse experience in town. I'm sure there are many better stores in this city than they are. read more

I have nothing but great things to say about Bisou Bridal. They were my second stop for dress shopping. The moment I walked in I felt so welcomed and they make you feel like family. They have absolutely stunning gowns!! A big shout out to Erin who was my consultant. She made me feel so comfortable and the process of dress hunting so stress-free and easy!! The customer service at Bisou Bridal was by far the best experience I've had. For anyone looking to find "The Dress" in Vancouver, Bisou Bridal is a must! It's a bridal boutique with a smaller selection which is wonderful. The girls are so helpful and love their job! Erin is amazing, I highly recommend her. - D read more

While I didn't end up buying my wedding gown at Bisou, I was so impressed with their customer service and gown selection. Elise was my consultant and she had great ideas, was swift and what I ended up loving most is that she came right into the fitting room with me to help get each and every dress on and off. None of the other stores I visited did that. Wedding dresses aren't the easiest to get on and off, so having an expert help me was a huge relief! Even after I had let Elise know I had found my dream gown elsewhere, she was still so excited for me and wished me well. Once my wedding dress came in to the boutique I purchased it from, they couldn't fit me in for alterations or recommend an alternate seamstress! In a panic, I phoned Bisou, expecting them not to help me since I wasn't one of their customers. Wrong! The kind girl I spoke to immediately empathized with my situation and without hesitating, recommended their external seamstress whom they send their gowns to when their in-house gal is too busy. I would recommend Bisou to any bride who's looking for a high-end gown with customer service to match! read more

Bisou Bridal Very professional and very helpful throughout the entire process which was about a year for me. Ashley was a great consultant who always knew how to answer my questions and guide me through my decisions. Owner Colleen was very helpful to me especially when there was a problem in the delivery of the dress from the US. She helped make sure my dress came in on time while I was in town during the holidays and the store was on break. The owner herself even helped me carry my dress to the car in the rain! Overall a very pleasant and positive experience. Ria R read more

I am very impressed with Bisou! The only bridal gallery I visited and I got my beautiful dress :). I came here 6 weeks before my wedding and they were very helpful - a relief to a stressed out bride! They were very patient with me throughout the process. The owner is an expert in every aspect of making a bride look fabulous on her special day. I've canceled my appt without questions asked. I came in on the time and day I didn't have appt as I was just messed up with too many things to remember before my big day. The employee sent me home because I didn't have an appt. BUT, the owner called my name as I was leaving that if I can wait for an hour she can attend to me and I can go home with my dress. She said, "it's ridiculous to come back and you came despite of the pouring rain, an hour is not a big deal". I went home with my dress and it was just perfect. Although, this place is very pricey, the service and the attitude of people here is worth every penny! I highly recommend Bisou to all brides out there! Good luck with your bridal gown shopping :) read more

I applaud Bisou Bridal on their professionalism, gorgeous store, and beyond-helpful associates. I found my dream dress here and I cannot wait to wear it for my upcoming wedding this August. Every step of the way, I was helped and made to feel good about my decision and purchase. I would highly recommend Bisou to any brides-to-be. Kristina read more

This was my very first dress try-on, and I am so glad I started here. I doubt anywhere else will live up to this. Its elegant, classy, and a dream - and so are the dresses they carry. While the price point is higher, I think it's entirely worth it. My attendant's name was Natalie, she was sweet, patient and kind. Unlike a lot of other stores, the labels were still in the dresses, and she was very transparent about each designer, she let my family take loads of pictures (they were borderline paparazzi) and it didn't phase her. When I left, she had the three dresses I loved already on cards with their prices, names and pictures and she followed up that day with an email about the three. What could have been a nerve wracking experience was entirely wonderful. Thank you. read more

Absolutely amazing service!! Walked in slightly anxious about having a lower budget for my dress but Nathalie was AMAZING!! She showed me what my options were, was very attentive in helping me change and paid attention to what I was looking for and even brought out a couple welcome suggestions and was incredibly respectful of my budget, not pressuring me into things I could not afford. I ended up purchasing THE dress elsewhere but would definitely recommend this as the place to start your shopping!! read more

Probably the worse experience of my life, nearly ruined my wedding. I ordered a dress from this store, directly from the owner. They took my deposit, which was paid in full, and they confirmed the order with the dress to arrive approximately 3 months prior to my wedding. The dress never came. They promised me weekly that it would arrive until the night before my wedding, I was completely stressed and sobbing up until my wedding, I received 'a' dress the night before my wedding, it wasnt the dress that I ordered. I ordered a 7g Lazaro dress, this dress never arrived....after weeks of the store promising me that it would be there. The dress that I was given was dirty, a sample, a size 10 when im a size 2 and to top it all off the OWNER- sent me an invoice as if the dress was brand new.... I would never recommend this store to anyone. I would recommend that brides who want higher end dresses go to BLUSH BRIDAL or fly to Beverly Hills, which offers better selections and better customer service. read more

I repeatedly witnessed this company treat my sister horribly! Dresses were extremely late and ill-fitting after tailoring. Owner bullied the bride and made her cry on THE MORNING OF HER WEDDING!!!! Take your money elsewhere! read more

Absolutely amazing store! I purchased my dress last year and fell in love with it the moment I tried it on. The sales staff were informative, respected by budget and truly listed to what I was looking for. I love my dress and couldn't be more excited to wear it on Sunday! Thank you to Colleen and her team read more

I loved my experience here- the woman helping us was very warm and professional with no pressure to buy in the moment. Lots of choice for more upscale prices- I even got to try a Galia Lahav gown (which are hard to find). I found one dress I really loved and had every question about alterations and color options answered in a helpful manner. I'd recommend this place to any local bride above and beyond others I've been to- and I've been to ten in Vancouver on my quest for the perfect gown. Thanks Bisou! Seriously thinking about ordering this dress. read more

Bisou Bridal - Women's Clothing Near Me - Vancouver, British Columbia

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Beautiful smaller boutique. More higher end dresses - raw silks, french lace, etc. Prices generally are from $1500-$8000...but a few Wtoo from Watters dresses from $900-1500. I found a gorgeous raw silk Barbara Allin gown but sadly, it was out of my budget at almost $3000. Service is great - they really are helpful and not pushy - don't make you feel annoying for asking questions or wanting to try it on AGAIN. They allow photographs too which is rare nowadays and very helpful when you are trying on tons of dresses in one day (really hard to compare between stores with no photos). They offer good suggestions of accessories and are good at matching dresses with veils/hair pieces. They don't get offended at ALL when you tell them a dress isn't for you. Only downfall is not too much selection but that is also part of the charm! read more

I was a walk-in looking for a wedding veil and they were friendly and showed me around without an appointment. It was way out of my budget but the service was really nice and I would recommend it to any bride looking for a lovely space and service when picking out their dress. read more

Lovely couture collection, attentive service. This is a great small boutique to come for a really chic, unusual gown.

Overall pretty unimpressed with Bisou. I was looking for a sleek and somewhat fashionable wedding gown, and their selection for that was weak. Anything that was somewhat the shape I wanted was covered in beads and somewhere between 5-10k. I have no problem spending money on a dress but they just really didn't have anything that was on the simpler side. I understand that my taste just didn't match with the store but in addition, the changing rooms were TINY. They were the same size as an Aritzia changing room, yet you're trying on massive gowns. Just not the "special" bridal experience I was expecting. No offers or water or tea, just really nothing special about it. That being said - If you are looking for a princess dress, this is definitely the place to go. read more

I walked by and decided to go in and for ask for an appointment. The lady at the counter was very nice and said that in 30 min more they had a space so I could come back later if I wanted. I did, but the experience was't at all what I imagined. The sales woman started to interrogate me about my life and relationship. That was something I neither expected nor wanted... and she did not stop; that was unsettling and then she keep asking even when I wasn't very engaging in this conversation... The dresses were expensive, and some of the samples were in very poor condition (dirty and missing beads all over) and more or less mainstream. There were a few very nice ones but with this service and attitude I absolutely would not buy anything here. I have been in other wedding stores in Canada and other countries, and nobody interrogated me in such intrusive manner. After all this I was asked to gave my information for send me informations about a couple of dresses... and that never happened either. In short, you can definitely find better places then this one! read more

My shopping experience at Bisou: deceiving, dishonest and lack of transparency with its client. My wife and I ordered a wedding gown from Bisou Bridal back in March 20th, 2015. As part of the deal, Bisou offered us free alteration and a good deal on the matching veil. We paid 60% deposit and asked our sales to confirm the delivery date so we could get it ready before we leave the country for our wedding in July. However, our sales associate had never approached us for the delivery time since we left the deposit. Starting in June, I had placed at least 4 calls to the store and asked for a call back regarding the delivery date, which they never did. I finally had a chance to get hold onto our sales through email. The gown arrived on time on July 14 but what happened afterward totally ruined our experience at Bisou. When my wife went to the store for the first fitting, the store didn't mention anything about price difference. Fortunately, my wife noticed the difference on price during her second visit. At first, the store tried to cover it up by making a lie that "it is a mistake and the price tag is wrong". Because our other friend bought a gown from Bisou as well, she checked the price on our friend's gown and it had a decreased price as well. Finally Bisou admitted that there was a price decrease in the gowns. After a round of talks, Bisou reluctantly agreed to give us the price deduction but asked for $300 for alteration. Being annoyed and tied up with our schedule, my wife agreed despite that fact that we had already reached agreement on free alteration at the time we ordered the gown. To worsen our experience, when we checked our final invoice, Bisou charged us $850 for alteration. My wife had paid the balance because she was leaving on the very next day and she had to take the gown with her. I am writing this letter, not to express our frustration and dissatisfaction with the service, but to share our experience to other couples who may consider to shop at Bisou Bridal for their special occasion. A honest recommendation is to check the price at all time and make sure that you will be paying the fair amount of money. As working in the high end luxury retail business as well, I would like to say that if my store treat our clients like the way Bisou treated my wife and me, our will store will be out of business. When we are doing a special order for our client, we will make periodic update with the client on the status of the order. Whenever there is a price adjustment, either increase or decrease, we will always be upfront about it with our client. This is how business should be operated. read more

A truly wonderful experience from start to finish! From my first telephone call to make an appointment, to the hugs and well-wishes as I left the salon, dress in hand, I felt embraced by all of the Bisou staff. I had the pleasure of working with Elise as my consultant, she expressed a genuine interest in our wedding, the venue, the proposal and what type of gown I gravitated towards. Elise is a consummate professional, and this, mingled with her effervescent personality made my many visits fun and uncomplicated. Elise was mindful of my budget and knowledgeable about the dresses that would work within it. While you are free to peruse the gowns, the staff will not show you dresses that exceed the budget you have proposed. This boutique salon is small, and while this may not work for all, they have chosen to highlight specific designers and offer a quality that is uncompromising. The mood is warm, inviting and refined; the staff are respectful, amiable and accommodating; the dresses are tasteful, timeless and on-trend. While I tried on several dresses, I ended up choosing the second gown. It was stunning and I definitely had my "this is the one" moment. However, I tend to like to personalize everything and my wedding dress would be no exception. I wanted to make a few changes (several actually); Elise and the seamstress were so patient and listened so closely as I explained my ideas. Although, these changes increased my budget, modifying the original design was entirely my choice. I do not feel that I would have received this level of personalized service from a larger salon; Bisou never once felt like a conventional retail store. There were occasions when I would stop in for a fitting with the seamstress and Elise may have been with another client, I was always warmly received by other consultants, adding to the experience and confirming that this serves as the company culture and not just an individual consultant. My overall experience was so positive, that my Mom ended up purchasing her MOB dress from Bisou as well. Again, they were respectful of her budget and even rushed the dress to be shipped on time. The only disappointing part of my experience, is that it is over; I have no reason to shop at Bisou personally, unless I see a vow renewal ceremony in my future! I would recommend Bisou to a bride looking for personalized service; a sophisticated selection of dresses and a cheerful setting. Best wishes for a joyous wedding and happy shopping! read more

Called to make an appointment and the lady repeatedly pressured me for my budget (which I honestly hadn't decided on yet). I finally gave her a ball park number and she denied me an appointment because my price range was lower than the average dress price ($7000). Basically, they didn't want me coming in and wasting their time in case I wasn't a serious buyer. I called Blush Bridal right after and they were more than happy to book me an appointment without knowing my budget. Eagerly awaiting my appointment with Blush, and boycotting Bisou all together now... read more

I had a great experience at Bisou looking for my wedding dress. Of all the places I visited, Bisou had some of the most beautiful dresses and was the salon I tried on the most dresses at. My consultant really listened to what I was looking for but wasn't pushy at all-she let me lead when picking dresses but also pulled other options that I hadn't noticed that she encouraged me to at least try on as I might be surprised. She was very attentive during the whole appointment and asked lots of questions to get a better idea of what I did/didn't like about a specific style. When I didn't like the slip colour on one dress, she quickly pulled the slip from another so I could get an idea of what the colour I'd actually order would look like. She also pulled photos from online to show me exactly what another style I liked but tried on in grey would look like in white. I was the only appointment in the store but never felt rushed-I felt bad at the number of dresses I pulled but she encouraged me to really try on all my options. She was also patient while my MOH took lots of photos of me in every angle of the dresses so I could look back on my favourites. I was looking for a sheath/slim fitting style dress, and was really impressed at the selection they had at different price points. I was able to find dresses I liked ranging from $2000-$6000, and after seeing the prices of the dresses at The Bridal Gallery in New West, the $2000-ish dresses here were much more stylish and WAY better quality at a similar price (although the selection at that price here is quite small). If you're looking for a large ballgown though, I think the price point on those start a lot higher. There was one brand that had a dress I'd fallen in love with online but they didn't carry that style in store. They offered to bring the style in for me to try on-there's a fee (for this brand it was $300) to bring it in, but if you purchase it that money goes towards the cost of your purchase. This is a great option if you really have your heart on a certain style that you can't find-especially since the brands Bisou carries (Monique Lhullier, Jenny Packham, Theia) aren't carried at other boutiques. After my appointment, my consultant followed up with the style names and more photos of my 2 favourite dresses. One dress was above my original planned budget, so she took the liberty of looking at their upcoming inventory and sent me photos of another style at a lower price that they would be getting in soon which was completely unexpected! In the end, I found a dress at another salon that I loved even more than the ones I tried on here, but I would still recommend Bisou for anyone looking for a wedding dress that has a higher budget ($3000+ for something slim fitting and $5000+ for a ballgown). read more

This store is pretty expensive but I didn't find any style that I like even at a $10k price point. The service was good. Consultant was helpful and polite. But nothing was memorable. There was no decent dress in a $4000 range. Other store in New Westminster has better selection with better price. But consultants in New Westminster tend to be pushy - Bisou was respectable. Overall, I think the store is good. The current style they have this year in the store was just not my style. I would recommend this store to bride because the consultant was not pushy which help with the stress. read more

I came here with a friend of mine to look at dresses. Good selection with some good designs, however, we didn't find anything that suited her. read more

What a bunch of crooks!! They are really good at doing everything with a smile on their faces but take no accountability whatsoever for errors they make or customer dissatisfaction and give shady excuses plus nickel and dime you on everything right down to 5 bucks no joke. And don't even think about doing alterations here that's their second business of ripping off the brides. They tell you they only do custom sizing but you will still to do alterations when dress comes in, that makes no sense! They don't know the meaning of made to measure. I clearly saw a size tag on dress and while I was there I even heard one of sales girls tell a customer to order two sizes up so they can alter it to fit her perfectly for another $1000 -1500 bucks no guarantees well no shit u just told the girl to order the wrong size so you can charge her for unnecessary alterations. Do u even want the seamstress to fuck up your expensive dress? Tried to even charge me a extra rush fee on alterations when the dress came later than they promised, unheard of. They don't like to deal with the men because it's easier to bullshit the brides. Shady. Watch out here! Reply: Nice try lady, don't try to twist that around, I know exactly which bridal store I'm referring to. Crooks!! read more

My shopping experience at Bisou was very memorable. All the dresses are stunning and exclusive. I was very tempted to try on ALL the dresses in the store. The Bisou girls were even more amazing than the dresses. They were so patient in helping me pick out THE dress. They kept my preferences in mind and provided me honest opinions when I was overwhelmed with choices. I was so comfortable trusting their expertise and help in finding my perfect dress. I LOVE the dress we found together! I should also mention that the girls even helped me find my reception dress last min! Colleen used her magic power to fly in the Monique Lhuillier evening dress from New York just in time for my big day. I'd also like to thank the incredible Lani (hope this is the right spelling..). She tailored my dresses perfectly. To sum it up, Bisou has the prettiest dresses, the signature-Bisou-girls (they are like your best girlfriends who would give you all the advice and time you need to pick out the perfect dress & share your joy and emotions when you find the dress) and the nicest magical tailor. Colleen, Kelsey, Natalie and Lani-thank you for all your help. The experience was so personal and enjoyable. To all the future brides- I highly recommend the Bisou team and the Bisou dresses. *The Happy Bisou Bride~ read more

In my opinion Bisou is totally overrated. They do have some beautiful gowns but they are extremely over priced for the quality. If you are looking for a popular brand name they do have many luxury wedding brands. I am glad I went there because I wanted to explore all my options and I had heard from many people that this was THE place to go. It was nice to see for myself that it was not the be all and end all. I ended up going to Something Blue (near Granville Island) and would totally recommend looking here. SB sells their own designs and have styles, quality and fabrics that are unrivaled at places such as Bisou and Blush for much more reasonable prices. read more

I am so happy I found my dress at Bisou! The whole experience has been so incredible, it just makes everything leading up to the wedding so much more fun. My mom and I have an absolute blast when we go and see Colleen and Kelsey. The service they have provided has been far better then what I could have expected. They have made the process easy and comfortable. I can truly say that they both have gone out of there way to make this experience wonderful for us. Sometimes it's the small things too. For example, because of the type of dress I have, I needed to get 'lift tape', and Colleen had suggested I go find them at a store in Yaletown. I went, and they were sold out and couldn't guarantee that they would have them in stock by the time of my wedding. I looked to find them elsewhere but couldn't, so I called Colleen in panic and without hesitating, she said she would bring me her packages from home. The fact that I was able to call her comfortably and ask her for such a thing, shows that the level of comfort she has created. If you are looking for the nicest dresses (really, I haven't seen nicer options anywhere), and service in Vancouver, I suggest you go to Bisou! It has been so much fun, it's too bad it'll be over when I pick up my dress next week. But I'm sure my mom and I will find a reason to go back there and say hi! read more