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    Riviera Ladies Fashions - Prom

    Riviera Ladies Fashions

    3.6(25 reviews)
    0.1 km•Metrotown, Maywood
    •$$$

    I ordered a dress here which needed alterations. The team was incredible and helped me to get the…read moredress exactly right!! I couldn't be more grateful and happy to how much time they spent to make it perfect! highly recommend!

    Although they have a decent selection of dresses, beware of having your new dress altered here! My…read moremom bought a dress here, it was too big but they assured her the alterations would make it perfect. They make it sound like they're giving you an awesome deal, asking for payment in advance in cash. The alterations were done so poorly, with the dress top still not fitting properly, the hem being uneven with frayed edges and loose threads showing. We asked for some of the defects to be fixed and they agreed. When we came in the second time the dress was incrementally better. The excuse this time was that the style of dress couldn't be altered the way it needed to. Why didn't they explain that in the first place? If they have professional seamstresses, shouldn't they have known that before hand? They tried to convince us the alterations were good, their attitude was pretty care-less. Too bad we had to pay ahead of time. I'm super disappointed for my mom as she spent over $400 on this dress and decided not to wear it because it didn't fit her properly. I will not be back and encourage you to think twice before shopping here!

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    Riviera Ladies Fashions
    Riviera Ladies Fashions - Riviera ladies fashion at metropolis at Metrotown

    Riviera ladies fashion at metropolis at Metrotown

    Riviera Ladies Fashions - Morilee bridal

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    Morilee bridal

    Little Burgundy

    Little Burgundy

    3.8(5 reviews)
    0.2 km•Metrotown, Maywood
    •$$

    My 11-year-old boy purchased a pair of Crocs from Little Burgundy. Shortly after he bought them the…read morebutton that holds the strap on the right shoe broke off. We went back and asked if that is covered under warranty. The salesperson said that we could exchange them, but it could not be done that day because the store computer was not functioning. So we returned to the store the next week, but there was a different salesperson there who told us that the shoes can not be exchanged (despite that the first salesperson said that they could be). When I asked what can be done the salesperson said to phone Customer Service. I phoned a number of times but only got a recording. I tried to contact them via a form on their website, and got a message saying they will respond within 48 hours. I got a response by email about two weeks later, asking me to send photos of the Crocs "from all angles". I sent photos and Customer Service sent back instructions to do an exchange by mail. It looked like we were finally getting somewhere (but we weren't). I sent the Crocs to them via Fedex, and we were supposed to receive replacement Crocs within four weeks. Four weeks passed with no sign of replacement Crocs and no communication, so I emailed to ask if the Crocs had been sent, and if there is a Fedex tracking number to tell where they are. No response. I emailed again after five weeks. No response. I phoned Customer Service several times, and eventually got an actual human on the line! I explained the problem and she looked into it. After a lot of questions and a lot of waiting on the phone she told me that someone forgot to send replacement Crocs. She asked if I would like a refund instead. I replied, "If that will be quicker, then yes". She said she would contact the store we got the Crocs from and arrange a refund that we can go pick up. I don't know why she couldn't just refund my card instead of having me waste the time and gas to go back to the store again. We went to the store and they actually gave us the refund (and that was the only part of this ordeal that actually went right). Unfortunately, there is no refund for the gas I used for multiple trips to the store, or for all the time I spent trying to communicate with them. After two and a half months I finally got the kid's money back, so we just left the store and will never deal with Little Burgundy again.

    I don't normally write a review but…read more.. Today, (November 30th, 2019) I went to little burgundy for a pair of winter boots and this employee tried so hard to find my boot and my size and made sure I was aware of the double soles etc. I'm not sure what his name is, but thank you!

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    Little Burgundy
    Little Burgundy
    Little Burgundy

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    Le Chateau - accessories - Updated October 2026

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