The food is always great and hits the spot. Juanita was our server and was friendly, attentive and sweet. This is our Go To spot when we have a rumbly in our tummy weekend mornings! read more

Juanita was or server. Was super nice and helpful with the menu. Always checked on my wife's coffee to top it off. Everything about our experience was great. Give her a raise! read more

I went in for breakfast while my car was receiving routine maintenance. I ordered the special on the banner. It included 2 eggs any style, 1 bacon or sausage, 2 pancakes or french toast. The server asked another server what it came with and said it includes toast and hash browns. I said sourdough toast. A few minutes later, she said it didn't come with hash browns. I said it was okay to add on. I was working on my computer, so I wasn't paying much attention, but the plate didn't come with pancakes or french toast. The butter on the sourdough was not melted, so it was just spread on. The hashbrowns were either super crispy or raw. I was hungry and busy, so I just ate it. I looked at the bill and they charged me $7.89 for the side of crappy hashbrowns. I should have complained, but I was in a hurry. I only want what they advertised and cooked properly. It should not be that hard to deliver. But somehow they found a way to fail! read more

If your going to Dine here take your kids! and if you dine here take them with you at 11 am or later. This is because they have kids meals for $4.99 to $8.99 I believe. And if you dine after 11 am for the kids meals it comes with a free ice cream sundae dessert! So very affordable pricing for the kids meals and they are pretty good! I will get one Entre myself. It is a fun place to go to for the kids. They love the bear statues and cabin like atmosphere. But yes great place to go eat with the kids for the great priced meals they have! read more

Solid spot for brunch or lunch! The portions are huge so it's definitely a bank for your buck!

Food was on point very delicious and serve on time, as for the service our waitress Juanita was very friendly and helpful, we stop at a very early time so it was pretty quite inside the restaurant and the vibes from the crew seems very friendly from what we could hear them talking with each other! Will definitely stop by if we are on this area! read more

Jorge gave excellent customer service. The food came out fast and everything tasted good

I'm going to keep this short. We came in with a table for 5. They sat all 5 of us in a table normally reserved for 4. There were other bigger empty tables, specifically the round tables, but they chose to sit us in a small table. It seems they gave preferred treatment to those who weren't people of color. . Service was horrible. The server did not understand the menu. My son ordered a Bob's Burger. The grilled onions were dry and black. The burger patty had lost all signs of moisture. It was a desert. I ordered a Bigfoot Chicken Fried Steak with eggs, sunny side up, with grits. When we received the plate, it was served without gravy over the Chicken Fried Steak. Before I can make a remark, the server left the table and came back 5 minutes later only for me to tell them that my plate is incomplete. She looked at me wondering what was missing. So we decided to just walk. No one touched their food. She was surprised why we walked away. Further training is definitely required for this site. Staff do not understand the menu nor do they understand the expectation of their menu. If there is any brave soul that want to try this spot out again to let me know if they have improved, let me know. My recommendation for my followers, go across the street to Mil's diner. They have great customer service and a staff that treats you like family. read more

Always like coming to this location. Coffee is always hot and Juanita keeps our coffee mugs filled. read more

Black Bear Diner Milpitas - Diners Near Me - Milpitas, California

A staple that is struggling to survive post-pandemic. I've been to this location many times before. Good portioned food, good staff, sometimes a long wait but nothing too bad. Came here recently and the vibes are similar but the biggest issue seems to be a drop-off in food quality & service. Seems like there isn't enough wait-staff to keep up with customers even though we came at a non-busy time. The biggest gripe I have though is the pricing. I ordered Bacon, Eggs combo with a slice of French Toast which was $17.29 before tax. A little expensive for the amount of food you get. The issue I had was with the pricing of one of my party's meal. They ordered the Bigfoot Chicken Fried Steak for $24!!! If you go track prices, it was $13.99 in 2017, $16.79 in 2021 & $19.89 in 2022 and now at $24 in 2023. A 42% price increase in 6 years is a big burden to place on customers who have been coming here for a long time. The food was also underseasoned which we managed with salt & hot sauce. Hope this place returns to its former glory - the wait-staff and food have been a staple for a long time. read more

Black Bear Diner Milpitas - Bacon & Eggs Combo - Diners Near Me - Milpitas, California

I know it's been awhile since we have been here but a few things have slipped. You lose your server once you get your food which they bring all at once vs when they would bring your sides first like salad and soup them the main course. They forgot the flat ware and we had to ask for it. The corn bread was over cooked and the broccoli was mushy were you could make baby food. read more

Black Bear Diner Milpitas - Paper menu - Diners Near Me - Milpitas, California

We haven't been to Black Bear Diner in years but this is our second trip in one month, and it is mainly because of Juanita. Sunday morning, didn't feel like cooking, fam wanted breakfast and Black Bear Diner brought it. Juanita was an awesome waitress, coffee filled very quickly, which is numero uno on a weekend morning. She was very patient with our kids, and she made our Sunday brunch great. Brought out the food very quickly. Awesome, we will definitely be back. read more

The food was great! Jorge was fantastic on checking in on us. Our drinks were always filled and food came out pretty quickly.

Juanita always gives us the best service whenever we arrive. My coffee is always warm in my cup is never empty. She's very attentive to my two boys ensuring we have everything we need. read more

i got served a pie with mold in it. i told the manager i fed this pie to 3 medically fragile children without knowing there was mold until it was halfway done. they said theres nothing they can do about it. dont waste your time getting sick here. food is ass too read more

Black Bear Diner Milpitas - MOLD Homemade Coconut Cream Pie (560 cals.) - Diners Near Me - Milpitas, California

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Yesterday I took my 19-year-old autistic son and my aunt and uncle out to eat at this location. I had called ahead and let them know I was coming and asked if we could have a nice quiet table in the back room so my son didn't distract anyone from their dining. When we arrived, they placed us exactly where I was hoping they would seat us and the waitress that helped us was so wonderful and patient with my son, we placed our order and then when he heard others placing their order, he changed his and she was 100% accommodating throughout our meal. She came back several times asking if we were good and addressing him personally it was such a wonderful and calming experience and I'll never forget that server. read more

S/O to Jaunita for taking care of us this morning! Everything was great, the hashbrowns were a little cold but thats not her fault!! Other than that everything was amazing and the portion sizes are huge!! Will definitely come back for dinner next time read more

Food was cold, fries weren't evenly cooked, steak was PAPER thin with a huge bone No meat at all. My girlfriends. Hashbrowns were basically charred. manager was rude, they didn't give us the correct change so I had to go back inside for my correct change as im leaving I realize the lady at the counter didn't count my change right AGAIN. So I had to go back again. I would NOT recommend coming here it was so bad. Also this is my first YELP review EVER so you know it was bad if I went out my way to download this app just for this reason. read more

Our server Juanita was very attentive and on point with all of our requests. We will be back again soon. The food was good I had the chicken fried steak but the sauce was a bit underflavored for my pallet and my partner had the grizz breakfast plate everything was good as well except for the pancakes which were not the best so personally wouldn't order them besides that everything went well with our service from start to finish. read more

Juanita gave us good service. The food was great. Especially loved this blueberry mimosa, I recommend you try it too. read more

Black Bear Diner Milpitas - Blueberry mimosas - Diners Near Me - Milpitas, California

This is one of my favorite places. Food is good and service is excellent. Ask for Juanita, she will keep your drink glass filled! read more

Black Bear Diner Milpitas - Diners Near Me - Milpitas, California

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I had dinner at a nearby restaurant and we were looking for some warm dessert afterwards. We didn't want to go too far and Black Bear's menu showed a few options that looked good. It was pretty empty when we came in and we walked by the front desk where the desserts were displayed. Majority of them were wrapped in saran wrap. Very appealing right? Maybe because we were feeling defeated with not being sure where to go but I was unsure why we continued to get seated at this point. We were seated immediately and ordered a brownie sundae and grandma's famous cobbler. Everything was served cold. We had to ask the waitress to heat up the brownie and the cobbler and to add some chocolate drizzle on the brownie. It made the dessert a little better but we definitely won't be returning. It was just a bad idea from the start, so whenever you see saran wrapped foods proudly displayed do yourself a favor and just walk out. read more

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I came in today and saw the price is 2495 for chicken fried steak. What the fuck that's way too expensive my favorite place is San Jose is only 1795. I walked out will not be back my prediction this place closes within a year. read more

This place is 100/10! So good! This is my go-to breakfast place next to my work. Better than Dennys, better than iHop, better than Mill's Diner (Sorry Mill's). Food is always on point! Prices went up since covid but still worth it. Definetly get your moneys worth. I get either the Bear's Choice or the Volcano! Shout out to Juanita! She is the best! Always so nice & cheerful. Gave good suggestions on food choices & always checked in on us. Shout out to the staff as well, the severs here are great! Thank you Black Bear, until we meet again! read more

Ate here for breakfast on a Saturday morning. Very prompt service by Juanita. She took our order and we got our food shortly there after. Got the eggs benedict and it was delicious. Will be back! read more

Just went for Mother's Day ordered country patatoes a sausage bacon, easy over eggs with the side of biscuits and gravy, but I don't understand why they make the biscuits so huge and give tiny bit of gravy that's not enough gravy. It's just a waste of the biscuit no sausage in the gravy to which I'm normally used to Identify The potatoes were burnt, but they still served them like that which I don't understand that either, potential and we ordered lemonade. It never came never received the lemonade. The server did come one time and then I and then when they brought our food, we didn't have silverware to eat with the food. so had to wait around so I could ask for some silverware then the couple behind me very politely me kept asking for napkins over and over and over and over and over and over and finally I asked somebody can they please give the table behind me some napkins, finally get some napkins to the table .wasn't overly packed , but I'm not understanding why they're not as attentive and why they would serve burnt food. Either way I shall never be going back to Black Bear diner. I did like the newspaper menu though that was a plus.the sever was sweet I was trying to get change to give. Tip but one way or another she didn't understand what I was asking I had a bad experience, but like I said, that was my experience first time being there and my last . But hope everyone else's is much better than mine the ambience is nice. They have a lot of cute pictures up on the wall. It's really a friendly environment. It's just my experience was what it was. read more

Juanita was such a great server! Love her demeanor and positive attitude. Will definitely be going back here!

12/23/23 Juanita gave good service with a smile Good was delicious and did not wait long Thank you read more

Grabbed a bite before our conference. Large portions. Refillable coffee. Hearty American comfort food. Just overall, a very comfortable spot to sit, rest, and recharge. Fast and friendly service from Juanita! read more

One of the best things here is the consistency. Not only is food and service consistently awesome at one Black Bear, but at EVERY Black Bear that I have been to. I can always trust that I will get excellent service, wonderful food, and large portions weather I be in Milpitas, Gilroy, Walnut Creek, Gilroy, or the original location Mt. Shasta. Today in Milpitas, our server was Sandra. Again, excellent service as consistent as each Black Bear where I have eaten. Finally, the ambiance is cool. It's a relaxed, home-like space with room for large parties. I feel comfy here as I enjoy my large portions. (I know I said that twice, but the portions ARE huge! And I like that very much!) Thank you, Black Bear for always being here when I need you! :) read more

My very first black bear diner experience and I'm not mad about it! It was so good! The first time I came was back in 2014 so you can see it's been a long time, but rest assured, I've been back and I've been to other locations. They are all very consistent and have the same interior decor. It makes it feel very cozy and homely when visiting. Prices are not outrageous like some of the new trendy breakfast spots. The menus are very extensive. You can not go wrong with anything you choose! They are all very good. Portions are huge as well! read more

Best of spirits!! Sandra was our waitress and Maria checked us out at the front. Super cheerful and welcoming ladies!!! Loved our matching Reubens. I ordered mine with sweet potato fries, those fries tasted perfect. Freshly made and my Reuben was amazingly juicy with the perfect amount of meat to bread ratio. The rye bread was not soggy either. The ambiance was really low key and we were able to chat a lot before ordering our meals, staff didn't seem to be annoyed with us nor did they rush us either. It seemed like a classic American "diner" where proportion sizes are on the larger side. Black Bear Diner lived up to my expectations and more! Most notably, I loved how the staff worked together and had positive vibes going for them. Thanks again!! But one last thing, I'd love to have a taste of your famous fried chicken that was discontinued... I heard all about it before ordering my Reuben! And was so excited to try it!! It's deeply missed by many! read more

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Came here for a late brunch, service was fast and friendly! We had the mini volcano and the meat lovers omelet. Both were very tasty with generous servings. Our server was Juanita, she was super awesome and on top of helping us whenever needed! read more

Ribs were a little tough and the server was a little rush - very quite very slow. Music very low which was nice. read more

Black Bear Diner Milpitas - BBQ Ribs & Shrimp (1250 cals.) - Diners Near Me - Milpitas, California

Ordered take out here for the first time for the parentals and it was perfect! The service was great. It was my first time here and I wanted a hearty breakfast to take home, so after perusing the menu for a moment I decided on an rder of pancakes, eggs your way, sausage or bacon and a side of potatoes. The time waiting was extremely quick. The pancakes were fluffy and huge and everything hott. I will return without a doubt. It is a large menu with many choices and you really can make a healthy choice, believe it or not. read more

Black Bear Diner Milpitas - Inside the entrance - Diners Near Me - Milpitas, California

This place was a great find a few weeks on a trip and so glad to have this place closer than the one we came to... Jorge was super cheery and he had that "i can see your smile" through a facemask :) Also loved how he welcomed us in english/spanish allowing me to give my brain a break on a sunday Service and food are awesome like we remembered... def coming as often as we can :) read more

Black Bear Diner Milpitas - Iced coffee's Just delicious... sorry no time for pics before lol - Diners Near Me - Milpitas, California

Omg, first and foremost, our waitress, Adrianna!!! Her customer service is Awesome!!! It's extremely rare to find such awesome customer service!!! She's very attentive, drinks are always refilled. Her voice tone is very pleasant. She speaks very clearly. Checks to see how things are going. Her superior service is amazingly out of this world!!! My friend also agreed that Adriana's customer service is very good!! Come here and request to be seated in her area!! You will see what i mean :) The food is delicious. I ordered a chopped steak medium rare with grilled onions, fries and grits. Cooked perfectly and juicy!! very yummy!! First time trying grits. Tastes like congee. It's also super yummy!! My friend ordered eggs Benedict. He says it's good. Dining room is spacious and airy and clean. Everyone is so friendly and works very efficiently. Parking can be challenging during weekends. Not enough parking spaces. My friend and i had a very good experience and will definitely return. I definitely recommend this place. read more

Black Bear Diner Milpitas - Diners Near Me - Milpitas, California

Great food. Great server Juanita. Thanks for making my Birthday Breakfast special . Will be coming back read more

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Great service my server Maria it's very kind I'll definitely come back. Great customer service. read more

Black Bear Diner Milpitas - Diners Near Me - Milpitas, California

Come hungry, Bears! This place only knows hugenormous bear-sized portions. I've had food from this place a few times now and every single time, I get served enough food to feed at least 2 people. The breakfast foods that I've had so far are legit. Corned beef is my favorite and this place does the real corned beef, not the dog food kind. They do their bacon well - perfectly tasty and just the right amount of crisp. I've had their hollandaise sauce here and it's a nice, thick, tangy sauce that goes really nicely with their benedicts. As far as their potatoes go, I prefer their hash browns over their country fried potatoes, but I tend to prefer hash browns in general. The decor is adorable. It reminds of the Grand Californian if anyone's ever been to that Disney resort. It really looks and feels like it belongs right there in the resort or in California Adventure. read more

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