Great breakfast/ brunch place. Large portions. The interior has a real homey atmosphere of being up in the woods. The menus that are like newspapers and kind of fun and cool. Unfortunately for us we picked a very busy time for our first visit, there was a wait, but not too terribly long. The service was very fast even given how busy they were. I really like the selection of hot sauces on the table. read more

Great service and excellent food. Our server was Jaimie (sp) and she was at our table quickly, took our drink order and gave us time to decide on our dinner. Never rushed. I had the chicken fried breast with red potatoes and vegetables (and gravy over the top, can't forget the gravy) and knew from the first bite that nothing would be going home in a box. It was delicious. read more

Really nice place. The waffles, eggs and coffee were delicious. The portion size is perfect. Bacon was good but very crispy which I like but others might not. Seating and food wait wasn't long but I ended up having to flag down the waiter for the check when we wanted to leave. Bathroom is also in need of some upgrades, there was a leak coming from the sink. Apart from that it's a nice place to have breakfast. read more

Black Bear Diner Gilbert - American Near Me - Gilbert, Arizona

Waited on immediately and served drinks fast. Our waitress was very accomodating and professional? read more

Black Bear Diner Gilbert - American Near Me - Gilbert, Arizona

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Just now getting to review this restaurant I usually love this location but last week we had a waitress that never checked on us the entire time I had to ask the waiter behind us to refill our drinks she only took our order and dropped the check off and when she dropped it off that's when she asked if we needed anything at that time we were ready for boxes and to leave. The food here is excellent I tried the tri tip and shrimp for the first time I loved the shrimp the tri tip was a bit over seasoned and dry but It was eatable. Their French dip is really good and the house made ranch bomb. I just hope we don't get that waitress again when we come back. read more

Today I seen a customer with 2 prosthetic legs wait 20 minutes for a table, they told him 5 mins. Almost all of the employees were in the waiting room area. A lot of the tables were dirty and empty. When they asked for the manager and told him the whole story, He said " I'm sorry its shift change. And I need to get the employees getting off, out, and the ones starting, on." This whole store needs to be taught about customer courtesy and respecting handicap and elders. At least give him a free meal. Rather than the BS story about shift change. read more

I must say what amazing food and service. Shelly was our server and took great care of our group and the assistant manager Charlie was so kind. I would highly recommend this location. read more

General good breakfast. Hearty portions, great classics, plus their own spin with their bear claws and specialty sausage.

I am so beyond IMPRESSED by their customer service!!! I'd ordered an order to be delivered to me. When I received the order I ate everything but the sirloin because it wasn't cooked the way I'd asked for it. So I called to let them know, not expecting anything in return. Let me tell you all they delivered another full meal the way I wanted it originally! How amazing is that!?! Talk about AMAZING customer service! Thank you so much!!! read more

We've been unimpressed with BBD's at other locations. Dishes were typically luke warm, but this location has redeemed BBD in our eyes. We signed up online and received a complimentary bearthday meal of 2 eggs, 2 nice strips of bacon (might be hickory smoked, YUMMY), and 2 hot sweet cream pancakes (the size of a fat generous cereal bowl). Server was friendly and efficient. This is our new go-to BBD. It blows all the others away. read more

Came here with my flyball team for breakfast. The server was super cool about be costomizign the breakfast sandwich. It came out perfect and He was on front of keep or coffee filled. read more

I prefer this breakfast place over Village Inn, Denny's, or JBs. Because I like fresh fruit and whipped cream with my pancakes and waffles. The others defrost frozen fruit. I like crisp fruit instead of soggy oozey fruit. I also do not like overstuffed adult sized meals. But the last server refused to allow me to order a big kid meal. It's "policy". Big kids are even larger than myself. And it was never an issue before. It's a real turn off to force customers into buying excessive quantities of food. So that policy knocks a star off. read more

Over cooked oily fish fry, manager was busy watching the basketball game instead of running his store. Not good at all read more

Black Bear Diner Gilbert - Manager watching the basketball game instead of serving good hot food! - American Near Me - Gilbert, Arizona

Came on a Sunday mid-morning. Was told that the wait would be 25 minutes but that two seat were going open up at the counter, which they did. Brandy was our server and she was excellent. The kitchen was on their game, the food was perfect. We have visited BBC in California while on vacation several times but this was our first time at our local Arizona location, we will be back! read more

Fantastic food, but I wish I could give this location zero stars for my experience. On Father's Day (two weeks ago) my family went to Black Bear Diner to celebrate my Grandfather. There was a total of five adults and we ended up spending about $50. The food was absolutely worth the money! I got "The Griz" and it arrived on two gigantic plates filled to the brim. It tasted great and was satisfying. We were also celebrating a Birthday in the group and the server brought out a free peach cobbler for her. The place was busy and a little messy inside, but this is to be expected on a day like this. Up until this point, we were having a great time, but going to the restrooms changed everything! I had to take my very elderly Grandfather to the men's room, where there was what appeared to be a Black Bear Diner worker (wearing one of their shirts) exiting a stall, that was not properly flushed. There was a second Black Bear Diner worker entering the men's room behind us. The two workers exchanged fist bumps and words, before the first worker (who just left a used toilet) exited the men's room WITHOUT WASHING HIS HANDS! I know he didn't wash his hands because since I was holding the door open for my Grandfather, my back was to the sinks and watched him slip right out the door. If I did not have to constantly be at my Grandfather's side, i would have followed the worker out of the men's room and confronted him. To add insult to injury, there is a sign next to the sinks saying employees must wash hands. After exiting the men's room and washing up, we left immediately. My stomach was churning thinking that this guy might have handled food without having clean hands. As we left, a worker at the front desk was notified and she said she would take care of it. I left an email that night with the main email address for Black Bear Diner and the Gilbert store. After one week, I did not have any response, so I went to Facebook, where they finally responded. I ended up speaking to a very nice lady at the Black Bear Diner headquarters. However, since this location is a franchise store, it seems that headquarters cannot do much. I told the lady at their headquarters to pass along my contact info to the Gilbert store. It has been two weeks since the visit and have not heard anything from the Gilbert store. The best food in the world can not make up for a worker not washing their hand after using the restroom. read more

My husband and I have been eating at this location for over a year. Every time we come in, we get great service. They have WONDERFUL oatmeal, but they don't serve it later than like 2pm I think or when it's gone it's gone for the day. So if they have it, give it a try. The chicken fried steak is also DELICIOUS. They have great steaks and I really love their chorizo scrambler. To be honest, I have never been disappointed with anything we've ever ordered from Black Bear. They have good portion sizes, but watch out for their sundaes: they are HUGE and AMAZING {so save room if you are planning to have a sweet finish to your meal}. I highly recommend Black Bear to anyone who loves some good 'ol comfort food. read more

As a breakfast snob I am EXTREMELY picky with breakfast. That being said, Black Bear doesn't make the cut for me. When I choose to go out and spend money on breakfast rather than stay home and cook, it needs to be nothing short of AMAZINGLY DELICIOUS. I typically frequent Cracker Barrel, Good Egg, or US Egg for breakfast (my fave being the Barrel) and they don't ever disappoint. But I thought it may be time to try a new place! I'm a traditional gal and I am pretty satisfied with pancakes, bacon, and eggs. The way I see it, if you can do the basics right then the rest of your creations shouldn't disappoint. 1) Sweet cream pancakes: they're good. That's it. Just gpod. I wouldn't run up the street raving about them. I find Cracker Barrels extremely better. Again, I'm a snob. 2) Bacon is my favorite part of breakfast and if you don't make it crispy then I'm not happy. So the bacon is good if you like the chewy kind. I dont. It's got to be crisp! (I think I even want to hear the crispy crackly sound when I take a bite) Yup, still a snob. Lastly, 3) I am not crazy about country potatoes but when they come with the meal I expect them to be CRISPY. They're potatoes weren't. And weren't special at that. So if you're looking for a place to eat some breakfast, with large portion sizes, at a well price. Then you may enjoy it! (But for my other snobbers out there keep on lookin...) read more

Breakfast is probably my favorite meal of the day, unless you count dessert. My husband and I met my family out here one day after having a good and yummy experience at another location. The service here is always good, the kids here usually know how to work a breakfast crowd. You come quick, get drinks, take order, bring food, ask about food, take food, leave check... you know. I don't like them chatty in the morning. I've never been disappointed in terms of service at these places. The food is always good. It's simple breakfast food done in a traditional manner. Nothing is too complicated or too foreign sounding. They have a few creative combinations for omelets for the people that like that kind of stuff. I particularly like that they have a combo plate that includes like 10 slices of bacon. Maybe not that many, but it's a lot. If you are looking for good breakfast food with good service that wears suspenders, give Black Bear a try. Just a warning though, I have seen the places get pretty crowded. read more

We came tonight at around 5 with a party of 6 (4 adults and 2 kids). There was maybe 5 cars in the parking lot and it was seemingly dead inside. We were told we could be seated immediately at 2 separate booths or could wait 20-30 minutes for a table or booth that could seat us all. Apparently someone had reserved a large table, there was already a large party, they refused to open up a "meeting" room, and they had seated others at every other table to they couldn't push any together. This is totally unbelievable to me....the place was practically dead. We had a hungry 2 year old with us and my grandma in her 70s that recently had spinal surgery. Needless to say, we couldn't wait in hopes someone else left soon. The worst part? The rude, uncaring, and unapologetic hostess. The waitress was not particularly nice, nor was she particularly rude. We were there for 1 hour and 45 minutes total, all due to slow service. We were ready every time for drinks and food orders, so it wasn't due to us. The food was good, but it definitely didn't make up for the rest. Trying to juggle the hungry, bored kids between two booths and making sure my grandma was comfortable for nearly two hours did not make for an enjoyable evening. When we paid, the same rude hostess checked us out. I have never felt more unwelcome and uncomfortable in a place like this before. Apathetic doesn't begin to describe this girl. This place has potential to be warm and welcoming with a country, all American atmosphere (which is obviously what they are going for) but they fall short with the crappy service. I'm definitely not coming back. read more

It's a diner with decent food. Nothing special, nothing bad either. Decent service, good tasting food. Very heavy, greasy food, but tastes great. A little pricey, for a diner. Breakfast for two, one coffee was $24.00 and their fruit bowl consisted of 10 pieces of honey dew and 4 grapes... pretty sucky. read more

Just stopped at Black Bear for breakfast. Normally I love this place but had to leave because the hostess was not accommodating. My dad cannot sit in a booth and can only use chairs due to his medical condition and advanced age. She told us all she had was a small booth because she had two large parties (one of 6 and one of 7) . Instead of opening up another area for the large parties, she just told us "that's all [they] had and they won't have anything any time soon." There's room for seating in the unopened section for 30-40 more patrons and she couldn't accommodate two (one with ADA needs-he's a disabled veteran). We could have waited, but she didn't even offer that as an option. She was callous and rude. I've been going to Black Bear for many years and have had fabulous service and great food. To be turned away without given any reasonable options is one thing... But to be dismissed rudely really made my day. If she can't handle the stress (and the place wasn't even full) she needs to find another vocation. read more

I love Black Bear! We were stuffed on our cinnamon roll french toast, eggs, bacon, biscuits & gravy, and pancakes, on our platters, not plates. The service is always great, fast, efficient & the food is amazing. You just might want to share a platter. I always want to roll myself out of there after I'm done cleaning my plate. read more

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Went to this location tonight (12/17/22) for dinner (table 15/2) and the meal was not good to say the least. The restaurant was dead for a Saturday night, which seemed funny to me anyway. I ordered the Bob's big bear burger (medium) with coleslaw. The burger arrived not medium, but closer to well. Not burnt well done but a dried out, over cooked, grey looking burger patty. The meat also had a smell I recognized from when I cooked in restaurants. Not spoiled, but that tingey (sort of gamey smell) you get when meat sits uncovered in the cooller for 3 days. Unfortunately, I got a 1/3 of the way through the burger before I realized how bad it really was and then I abandoned the meal. I'm not one to complain and send food back, so I decided to just do this instead. The fresh made coleslaw, not fresh made, but dry and bland tasting like was on it's last legs. I've eaten breakfast there multiple times and it was good, but I'll never eat dinner at Black Bear Diner again. read more

What's not 2 like about a home~cooked meal in nice cabin~style atmosphere? Upon entering this establishment a 1derful combin8ion of smells welcomes ur senses w/ warm inviting outdoorsy earthy tones that makes u wanna get comfortable & stay awhile. We were promptly greeted then seated by the pleasant hostess @ a nice cushy booth where we acticip8ed viewing all the options 2 select from. I've been here a couple of Xs once 4 breakfast & another 4 lunch. Our friendly w8tress who greeted us took our drink orders filling us in on the specials, leaving us more time 2 decipher what we wanted 2 go w/. I finally decided 2 start w/ a breakfast pastry called a cherry bear~claw which certainly didn't disappoint, then a vegetarian omelette w/ sliced avocado on top ~ fresh quality & complimentary ingredients that made my taste~buds sing. I've also had the oh~so~YUMMY California Benedict (minus the bacon) which is an English Muffin w/ spinach, grilled tomato, avocado, 2 poached eggs smothered in hollandaise sauce, fluffy biscuits & flavorful gravy, cinnamon roll french toast, sweet cream waffle/pancakes ~ all which were golden Perfection & sweetness (of course u can always go overboard w/ the syrup if u choose, but it's the Good stuff ~ no artificial fake nasty after~taste sweeteners here)... My personal Fave is the Harvest Tossed Salad which has dried cranberry, cherry, blueberry, golden raisin, mushroom, bell pepper, onion, almond, walnut & pecan in a lite honey Dijon dressing topped w/ fresh strawberries/toasted coconut & will always make room 4 their delectable signature secret recipe home~made bread pudding w/ pecan praline sauce!! Sorry if this makes u saliv8 but this is my sampling of an Amazing place w/ Awesome food complete w/ Gr8 service/atmosphere @ a very reasonable cost 2 boot & find myself thinking often of going back more than I get 2... read more

They might be better at breakfast but not so much for dinner. We went there Sunday afternoon and the place was filthy. Trash on the floor throughout the restaurant. I can't begin to tell you how bad the bathroom was. The food was terrible. Salmon was overcooked and dry, vegetables were greasy and salty. The club sandwich was ok but French fries were cold and greasy. read more

First time here and OMG I wish we knew about this place sooner. It's right by our house and it is amazing! I had the huevos rancheros bendict and it was so flavorful and mouthwatering. I didn't have room for dessert but the pies looked so delicious,, I will have to go back for that as well. Definitely going to be our new breakfast spot. read more

Black Bear Diner Gilbert - Huevos Benedict & Chicken Fried Steak - American Near Me - Gilbert, Arizona

Very dirty inside and out management really needs to do a deep cleaning. RIGHT FROM THE Parking lot which is full of trash and pot holes to the lobby and the floor very dirty. read more

Nice family dinner. We were promptly seated by friendly staff. We ordered the prime rib meal and chicken tender meal. Our food came out quickly. Both meals were very good and filling. The prime rib meal was plenty for two! Loved the blackberry bear claw. Our server was very sweet and efficient. They even have a little gift shop where I was able to pick up some Christmas gifts. We will definitely return! read more

Took my son and sister here for the first time over the weekend, and the opinion between us is that we don't understand how this place got bad reviews. We were seated within 5 minutes upon arriving, even though the place was in the brunch hour (11 AM on a Saturday) and fairly busy. The waitress took our drink orders immediately and gave us time to look over the menus. I ordered the NY Strip breakfast, my sister got The Grizz and for my son we got the Mini Volcano off the child's menu. Expecting that the size of the servings here would be about the average of everywhere else, we weren't intimidated by ordering off the Hungry Bear's breakfast. We were quite wrong. We were both shocked and pleased with the very ample serving sizes of everything presented, and the home made quality of all of it. We were certainly left with enough to eat later on in the day! The hotcakes (pancakes) were amazing, not the microwave reheated mess you typically get at some places. Home made sausages were also tasty. My son actually ate everything without complaint. The steak was cooked exactly as I ordered, and was tender enough to be pulled apart just by putting pressure on the steak with the knife and using the fork to pull the meat. Eggs done perfectly, biscuits were ginormous. My sister held no complaints for her meal, either. She got the 7 grain hotcakes with her meal, and they were actually very tasty and had a pleasant texture. Our experience was great, service was prompt and friendly. We will be returning, and bringing more people with us. HIGHLY Recommended. Enormous portions at amazing prices. read more

Pot roast was terrible. Meat tasted bad and had a weird texture. Chocolate cream pie also had a weird taste. Fries were ok. Food was delivered so I can't comment on the service or condition of restaurant. read more

Brought my wife's parents here visiting from out of town. Love the Chicken Fried Steak. We ate here during dinner time and the service was very fast! The service was excellent and attentive. We got individual pies to go after our meal and it was excellent! read more

The ambiance says it. A cabin country feeling that is both clean and welcoming. Servers are always very friendly on Saturday mornings (when I visit the diner). The food portions our outrageous in size, especially the homemade biscuits. The kids will love this place and couples will feel like they took a mini-trip. Can accommodate low carb Had small portion options Has vegetarian options Not sure about gluten free options read more

I had dinner with my family at Charlestons on Stapley and the 60. I ordered Prime Rib the 10oz one for $35. It was the worst piece of meat I have ever eaten. It was tough and had no flavor whatsoever. I had Prime Rib at Black Bear diner last weekend, it was 100% better than the high end restaurant called Charlestons. And no way near as expensive. I highly recommend Black Bear diner oh and the service is awesome!! read more

A chicken-fried steak as big as your head. That's a very cool thing. I got it in a breakfast platter, slathered with gravy and including three eggs, a massive portion of hash browns and two of the biggest biscuits I've seen in my life. My cardiologist will be happy. It was one of the better CF steaks I've had since leaving the Great State of Texas. The lovely bride got the southern something-or-other -- eggs, sausage and gravy over a biscuit. She proclaimed the gravy "fabulous" and she's picky as hell about gravy. Had to drop a star though because once we ordered, the wait for food was absolutely *insane* -- pushing 45 minutes. Our server was a nice enough guy, but we had to flag him down for drinks a couple of times. If you're going to make me wait forever for food, at least keep me caffeinated and hydrated. A "sorry for the delay" would have been nice too, and at least made the wait more tolerable. Good food (at least what we had, other things looked good too), and breakfast is served all day -- a huge plus. But if you go (and I'll go back), don't be surprised to have an interminable delay in getting your food. if they can fix this, we'll have ourselves a real winner folks. read more

Another cozy breakfast place. I am a sucker for black coffee and eggs diner type places, so please understand that I actually sort of like that crappy diner taste... That being said, I've had 2 great experiences here so far. The service has been a real pleasure. The servers are friendly and fast and will go out of their way to help with special requests or order mix ups. The prices aren't bad, and the food is pretty good. Basic breakfast fare. I like that there's a jukebox that will play random songs from just about every era (even some 30's and 40's throwbacks). When I walked in at 6:30am one morning, they were playing old-timey bluegrass. And the interior design is like the inside of a log cabin. I love that kind of kitschy-ness so it works for me! read more

I had the chopped steak and eggs, it was delicious. Had a problem with manager today 11/19/21. She never once looked up to acknowledge us, she was more worried about the to go salads that she lost kept pacing back and forth never once said anything or looked up at us Our server was amazing and I forgot her name but she had pony tails with sunflowers in her hair. Absolutely amazing, knowledgeable and super friendly. I would definitely come back for the food and the service. Management not so much. Have a great day Bear Claw read more

Worst breakfast and service I had ever experienced, they served me cold pancakes, and raw potatoes! I asked for scrambled eggs with american cheese along with onions and peppers and the eggs came out with bacon and ham and pork sausage mixed in with the cheese on top. The server takes my food back and brings back the correct eggs and cooked potatoes however the pancakes did not arrive until 12 mins after the replacement order arrived. Instead of placing all my food on ONE PLATE she was on ass and brought them out on multiple plates which left us with no room on the table. The pictures where taken before the 12 min pancakes arrived as we requested our bill to leave. We won't be back at this location!! read more

Black Bear Diner Gilbert - If you want warm raw potatoes and hard over cooked eggs with rude service this location is the one to visit! - American Near Me - Gilbert, Arizona

Been going to the BBD for a while now. Favorite thing is their cheap prices. Breakfast food is real good here too. I have never had to wait longer than 5 minutes for a table. Normally there is no wait whatsoever. The Griz is amazing and it like 50lbs of meat and egg for your morning pleasure. Fridays are the Fish Fry and apparently its like $8.99 for unlimited fish! You get some fries and hush puppies yum Come on in and get a coffee. Enjoy your dinner with a cold beer or a fluffy bear. Whatever floats your boat. read more

A friend and I came in near closing time and were still welcomed and greeted with a smile. We had the pleasure of having Ray, the manager, wait on us. He is so friendly, funny and personable. He stayed around and chatted with us and made our experience top notch. We will definitely be back on the nights that he works. Ps- thanks Ray, your suggestion for the creme pie was to die for!!!!! read more

We used to eat here a lot. But recently the place has gone downhill. There was food caked between the wall and the booths. Some smeared on the pictures on the walls and to top it off there was a roach scuttling around on the booth next to us. read more