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Big B Tire

3.3 (7 reviews)
Closed • 8:00 am - 6:00 pm

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3 years ago

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13 days ago

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1 year ago

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2 years ago

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4 years ago

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3 years ago

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Tomlin's Auto Service - "Professor" Jaydon

Tomlin's Auto Service

(30 reviews)

Thank god for Perry, Michelle, and Jaydon at Tomlin's Auto Service! I was on my way to the airport…read morewith very little time to return my rental car, check my bag, and check in, when something popped out of my tire (I'm assuming a large rock) and the tire alert went off in my dash. I turned into the Mobile Station there on Highway 99. An attendant there saw my quickly-deflating tire and told me about Tomlin's just up the road. I couldn't have been luckier that it was so nearby. I pulled in front of the office and frantically informed Perry and Michelle that I was rushing to the airport. They sprang into action, repairing the tire for a very reasonable price. In only about five minutes, I was already back on the road on my way to the airport. I am writing this review from my seat on the flight I was able to make, thanks entirely to the incredible customer service and handiwork of Perry, Jaydon, and Michelle. What's more, their professionalism, sense of urgency, and friendliness completely alleviated my distress. I would highly recommend Tomlin's to anyone needing excellent service at affordable prices.

Visiting the Eugene area and we unfortunately picked up a few screws in our back tires . Luckily…read moreJaydon at Tomlins was able to help us out quickly and get us back on schedule for our trip. Excellent customer service, pricing and support. He even explained the permanent vs temporary patches that Tomlin uses. A little education goes a long way. Thanks Professor Jaydon! Kudos to Jaydon and the entire team for superior service during this hectic holiday season.

Les Schwab Tire Center - My 68 Dodge Charger R/T

Les Schwab Tire Center

(68 reviews)

I made an appointment and somehow their new computer system has a glitch and my tyres didn't get…read moreordered. Thankfully Calvin (the manager) who happens to be a great guy came up with a solution and made the snafu worth my while. Calvin went so far as to personally put two new front tyres on my Charger. I hope Les Schwab execs read this. You need to thank Calvin for his exemplary customer service that he offers to the Springfield community. It is because of how he remedied my predicament that earned me as a life long customer.

I've done business with Les Schwab for more than 40 years and have consistently had good…read moreexperiences--until today. I purchased new tires this summer. Yes, their prices are higher, but I've always justified it because of the guarantee, free flat repairs, and replacement if a tire is irreparable. I've thought of it as "tire insurance." A couple of weeks ago, I had a flat. They repaired it, but it turned into a slow leak. I arrived at 9:00 AM this morning with only three people ahead of me. They aired up the tire and said I was in the queue. When I returned around 9:50 AM, a flood of walk-ins had arrived. I was told I had an appointment in an hour--then 1.5 hours later, still nothing. Eventually I was informed it wasn't "technically" an appointment. After decades of loyalty, this was a huge customer service failure. Very disappointing. It seems like every time private equity buys a company, the service quality declines--and sadly, Les Schwab appears to be going down that path.

Big B Tire - tires - Updated May 2026

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