Debra C.

My daughter, husband and I have been awaiting the opening of this establishment. We were not able to get a reservation, but went anyway, knowing that we would have to wait. The hostess was friendly and accommodating. Our 1 hour wait time turned into 10 minutes! This establishment is clean, welcoming, and had an overall friendly feel. Service was fast, friendly, and we even got a bit of history on the bringing of this establishment to Tucson. Our food was, in a word...delicious! My husband's Goulosh was lukewarm. They replaced it with a new serving, and gave us free dessert for the inconvenience. My daughter, who is a Chef, stated that the flavors danced across her palate like a beautiful symphony! We will definitely be back! We enjoyed the excitement of soccer (there are several flat-screens, even on the patio), and can't wait for Octoberfest!

Erick D.

This place is excellent despite the opening bugs to work out. Tucson is fortunate to have this restaurant. Shame on City of Tucson for not helping small businesses thrive. A German family sold their home in Germany to open a restaurant in Tucson. They ran into a TON of red tape. It's like the city wanted to kill small business and folks who drove value into the city's economy and culture. I've been in contact with the business for about a year waiting for them to open. The service needs to find its rhythm, but the folks are super gracious. I had the brat plate and it was excellent. I'm glad Tucson showed up and bought all the food they had prepared in a day. Definitely come here if you want German food. I'm excited to see what they will do in the future.

Stacy V.

SO busy! Make sure to have a reservation. Since this is a new restaurant, everyone is excited. The hostess informed us they have reservations for the next 4 days. We came on opening day. We made a reservation in advance but still had to wait to be seated. There's no exact waiting area, we stood hovering around the door and tables. When we were sat, our waiter was friendly and had told us that the kitchen "worked out its kinks" this morning. We received our first beers in a decent amount of time but our food took over an hour and we had to ask our server for an update. The XXL pretzel and the beer-bratwurst sandwich was good. We probably had the wurst table because we were close to the front door and had a wall of waiting butts around us. Normally I wouldn't complain but I think we were often overlooked. For opening day, there was live music and cotton candy was being hand out! I loved that. There was also an aperol spritz brand merch party thing happening. The samples seemed to just be little cup tastes of just that but not a mix of prosecco or soda water. It was a little strange of a taster. But I did like the cute free fan! Overall, opening day was a little too chaotic. I'd wait a couple weeks or a month to come back. I like this new German restaurant & bar! I hope they're able to seat guests at their reservation time and serve drink/food in better time. I recommend an enforced experience time slot of how long a groups dining experience should be considering the popularity. Some restaurants practice this such as ones in Phoenix. This could smooth the time process for all guest and staff. The Biergarten could do really well in Tucson! Perhaps after a few more days things can slow down to where it's manageable and fun for everyone to enjoy.

Dina C.

We've been waiting to try the new Biergarten since it opened. Made a reservation last week for Sunday lunch. We arrived and checked in at the hostess desk. We were told there was some glitch with scheduling and our table was not available but they could seat us outside. It was hot and I knew I wouldn't last long being out in the heat even though they had misters going. I saw some spots at the bar and asked if we could sit there, they said that was fine. We were a bit bummed we didn't get our table but it actually worked out well being at the bar. The inside is super cute with lots of greenery and pictures from around Germany. Our server was very friendly as were all the other staff we encountered. We had multiple opportunities to chat with the owner about Germany and her food. We probably wouldn't have done this if we sat at the table. It was tough deciding what to get. We ended up getting the appetizer combo and two different schnitzels. We loved the onion cheese twisters the most. The pretzel was also very good. The potato pancakes were good too but we enjoyed the other items on the combo more. The chicken in the Zigeuner schnitzel was so crispy. The sauce was also delicious. The fries were good and crispy especially dipped in a side of curry sauce. I had had Jager Schnitzel before in Germany, which I loved so they had a high bar to meet. The bar was meet and more! The pork was cooked perfectly and crispy and the sauce had wonderful flavor. The spatzle was wonderful as well. We were sad they didn't have the black forest cake (hopefully next time), but the cheery strudel was delicious. We are already discussing what menu items we will try next time we return.

Robyn Y.

I visited Biergarten in Tucson on 6/19 after making a reservation a few days earlier. Before our visit, I spoke with Leah on the phone, and she was an absolute dream, kind, helpful, and welcoming. Her customer service left a great first impression and made us excited to visit. There are several German food lovers in my household, so we were looking forward to trying Biergarten. Despite arriving to find a completely full parking lot and a line out the door, we were seated immediately thanks to our reservation, which was very impressive. Our server came over promptly, took our drink orders, and returned with them quickly. We started with the XXL Pretzel ($12.99), which arrived fast and was served with a ramekin of cheese and another of mustard. The pretzel tasted exactly as expected, warm, soft, and enjoyable. I wasn't brave enough to try either dipping sauce, but the pretzel itself was good. My mom ordered the Schnitzel ($16.99), my son ordered the Sausage Plate ($32.99), and I originally planned to order the Rouladen Stuffed Beef Rolls ($34.99). Unfortunately, I was informed that the Rouladen wasn't available, nor was the Sauerbraten (Sour Roast), along with several beers. I wish we had been informed of these unavailable items when we first sat down, as it would have given me more time to review the menu and choose an alternative. Instead, I quickly settled on the Biergarten Burger ($22.99). There was also some confusion regarding the menu. The printed menu we were handed clearly stated that French fries were included with meals Monday through Friday from 10 a.m. to 4 p.m. When I asked about substituting the fries, I was told the promotion had ended the previous week. I pointed out that the promotion was still printed on the menu sitting in front of me. It took a little over an hour for our food to arrive. Honestly, this didn't bother us much because the restaurant had just opened and was obviously extremely busy. We understood there would be some growing pains and were willing to be patient. What did disappoint me was the presentation and value of some of the dishes given the prices. The Sausage Plate included three different sausages, mashed potatoes, gravy, and sauerkraut. My son enjoyed one of the sausages but wasn't a fan of the other two. The Schnitzel was served by itself, accompanied only by a small bowl of red onions and cucumber salad. My Biergarten Burger and the cucumber salad ($7.99) were both good, but at nearly $31 combined, I'd hesitate to order them again. To make matters worse, we were told we had to order fries separately for $7.99. We did so, but when our to go boxes were brought out after we paid, the fries still weren't ready. We ended up waiting about another 10 minutes for them before taking everything to go. In the end, our bill came to just over $105 for one appetizer, three lunches, one with a side and one without, and two soft drinks. That's a very expensive lunch, especially considering some menu items were unavailable and portions felt underwhelming for the price. I also noticed that the online menu doesn't list prices, which makes it difficult for customers to know what to expect before visiting. Overall, Biergarten has some positives. Leah was wonderful, our reservation experience was smooth, seating was immediate despite the crowds, and the service itself was friendly and prompt. However, menu availability, outdated printed menu information, pricing, and perceived value left us with mixed feelings. I understand they're newly opened and dealing with heavy demand, so I'm willing to give them some grace. Hopefully, as they settle into operations, some of these issues will improve.

Phoenix A.

Bulletpoint review for the 3-hour experience...and go! Came here to try the new westside hot spot. Made reservations for 4 via their website. *Food & Drink 4/5 -XX Pretzels - delicious! Crisp on the outside, soft on the inside served with obatzder, mustard, and butter - a must have! -Bienenstich (Beesting cake) - we shared this after the pretzel because we were told that our main course was going to take 45 minutes to arrive at our table because everything is made fresh. If you like a cake that's not super sugary sweet but sweetened with honey and vanilla, this will be your jam. The cake itself has a bread-y texture which was unique for my palette. -Ayinger pilsner. A nice, light beer against the hot weather. Was a little disappointed that there wasn't a Helles lager on the menu. And I get that it's Tucson, but Barrio Brewing? Really? -Biergartenplatte (XXL Sampler Plate). After much anticipation, we got to dig into the schnitzel, Fleischküchle (German meatballs), 3 types of brats, sauerkraut, spaetzle, mashed potatoes, and a cucumber salad. Great flavors. Was a little disappointed that the schnitzel wasn't beef veal, which I make in traditional style. The meatballs were probably my fave. The mushroom gravy is the way to go with the schnitzel. *Atmosphere & Ambiance 4/5 -One of the things that the owners boasted about this place was the absence of pretense. First of all, I can't think of a pretentious German restaurant that I've been to in the U.S. They're usually caricatures of what you'd expect for an American Oktoberfest, not the Old World feel of say Weinstube zur Traube. So I'd say, go ham with the German music, German greetings, a little personality. Blindfolded, I could have been anywhere. It was nice to see the one of the owners engaged with guests. *Service & Value 3/5 -It will take a minute for the staff to get their groove, especially with what seemed like some an inexperienced crew. Host cadence and the turn time need work. We were there for almost 3 hours which included a 1 hour wait on top of our reservation, an hour minimum for food to arrive, and another 45 minutes of European-paced dining. Excessive helicoptering was happening. We had nothing on our table and our server asked us if we were ok. Yeah, just waiting for our waters and beers, we're good. -The world is expensive and so is my time. I definitely want to come back when the hype settles. I don't know that I want to spend 3 hours of my life for my next meal. I just want my reservation to be honored next time. By then, I hope that the service will be competitive, but I will 100% return to try the Cordon Bleu and strudel.

Dawn C.

My excitement for this restaurant to open has been big. My husband made reservations the moment they opened for reservations and we got 6pm Saturday night; day two after their opening date June 5th 2026. I was aware they ran out of food the opening day, since the owner Andre has posted updates on social media asking customers to be patient. We arrived early for our 6 o'clock reservation and had a hard time even checking in since a lot of people with no reservations were blocking the entrance and standing outside just waiting to check on wait times. I know somebody who is working behind the bar and so we checked in and waited by the bar and absorbed the atmosphere. There was live music and a lot of customers. When we were seated, we were at table for 4 and told the hostess that we were happy to have any other party of two sit with us because there were so many people who were walking ins getting told outside only available. There's inside seating with air-conditioning where and live music and there's an outside patio area that has a canvas covering. Walk-ins could be in the outside beer garden area without reservations when I arrived. It took a while for us to get water, and to get our order placed. Our food came out quickly. My husband got the pork schnitzel because they were out of quite a number of dishes by 6 o'clock, and so no chicken schnitzel was left. We ordered pretzel bites, which were fun and freshly made. I got the Rouladen which is a beef rollup/ stuffed with pickles and bacon with a tomato sauce on top served with breadballs; sauté stuffing balls. My food was excellent. I was fully aware before coming that it was going to be very busy and unlikely to have the full menu available, but I was really happy with what I ordered and I liked my food. They had a Jagermeister orange cocktail/spritzer that was refreshing. We sat with another couple who shared the beer garden platter, which had a little bit of everything, and they ordered the extra large pretzel that came with the special dipping sauce as we were just finishing our food and ordered the only dessert left. There was an announcement that there was no more food; they'd completely sold out of everything except for pretzels at 8pm. This was a first for me, to be at a restaurant that announces they're out of food. This morning I learned they sold out of certain varieties of beer also. Wow! As I was leaving I briefly chatted with another Tucson YELP community member, who sadly wasn't able to order any entrees. I'm not a beer drinker and yet every 30 minutes or so the musician was getting the crowd cheering together lifting their glasses. I would love to come back and try their other things soon. I think I'll sit at the bar, and enjoy the frenzy. I loved my food, and the chaos. If you plan on going realize they likely will run out of food by dinner time, get reservations , and enjoy the experience as it was good vibes the two and a half hours I was there.

Trevor C.

Tucson's first authentic German food restaurant is here! With handcrafted dishes made from old family recipes, and a carefully curated selection of imported German beers and wines. German family owned and operated.

Donna Y.

First off, if you don't have a reservation you will be waiting. Even those that had reservations were still waiting. They have inside and outside seating. Everyone is quite friendly and they have a good system in place to get people in and orders taken. They have about 10 tables inside and about 10 outside with misters. We came before they opened and the place is already packed. We ordered the Appetizer Combo, sauerkraut and Chicken Jager Schnitzel. After waiting over an hour for our order we were told everything is handmade and they are working on it. The entire bar area around us was served and finished eating. And we waited! Someone else came in and they said it would be over an hour for the food to be delivered. Another couple came in and got their order in ten minutes which was just what we ordered. The chef then came out and asked what we ordered. That being said, I would not bring young children. When the food finally came out, it was fantastic. Maybe wait for the novelty to wear off for improved food service.

David B.

Loved this place despite the hiccups. Andre & Silke are amazing hosts. Vast beer selection & traditional handmade German food!

Kirstin B.

We were there on their second Sunday open. Had a 3:00 reservation and were seated promptly. They were out of several items, we were able to sample their two German Hefeweizens. Both were refreshing. Husband had the traditional brut wurst which was served with potatoes and onions. The brat was delicious as were the potatoes! I had the jagersnitzel which was also very good. A little mix up actually got us pretzels before we could order which helped. All in all we were ther an hour. Staff is getting their groove and it's great to more tasty options s on the west side !

Rae G.

The environment and ambiance alone has us wanting to come back! The service is 100% amazing the staff all had smiles and handled this weekend with grace. Everyone is so friendly. Despite having only one dish due to selling out. It was 100% some of the best brautwarts and sauerkraut. And the cake was so delicious. The beer 10/10. Can't wait until we go again for more!

Christine L.

Huge disappointment. The beautiful menu presented online was not available on 6/13 at 6:30pm. Instead they provide you with a Menu of the Day which has extremely limited menu items. Also there were no side dishes available except for French fries (they ran out of spatzle). The schnitzel sandwich was dry and tasteless. The bun was horrible. No gravy was available to help redeem the schnitzel either. My boyfriend ordered the Curry Wurst and it definitely was the worst. He couldn't even finish it and he usually eats everything. We got a piece of German cake for desert and although it looked nice, it was super dry and burnt on the bottom. It would be extremely difficult to try this place again, but I really hope they can turn things around with the food quality because the restaurant has a nice vibe.