Cancel

Open app

Search

Best Pool Shop

3.4 (234 reviews)
Open 10:00 am - 4:00 pm
Updated 3 weeks ago

Best Pool Shop Hot Tub & Pool Photos

You might also consider

Recommended Reviews - Best Pool Shop

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Example of box and clamp that came in it , bought in store was told OEM -contacted Pentair -NOT OEM -BEWARE

BEWARE THIS STORE !!!!!!! Selling fake OEM -Pentair Parts under manufacturer. Reached out to manufacturer (Pentair) -Pentair said absolutely not OEM... if you bought a clamp from them this is EXTREMELY dangerous and should pursue legal action .

Pentair at work
Judy C.

We were delighted to find a brand new pool sweep at a great price instead of buying parts to repair the old one. Thank you so much!

their response text

See all

Photo of J M.
0
1
0

10 months ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Best P.

Best P.

Helpful 4
Thanks 0
Love this 0
Oh no 0

1 year ago

Great prices, fast shipping and delivery from CA to NY. Got my pool up and running fast thanks to Best Pool Shop!

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Best P.

Best P.

Helpful 4
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ben A.
4993
1741
5071

4 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of C B.
0
1
0

11 months ago

Very poor and arrogant customer service. Excessive shipping changes and poor return policy.

Helpful 5
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Brian J.
141
29
12

1 year ago

The New salt cell arrived and is working perfectly, as promised. shipping was fast and price is competitive.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Tires were not OEM - Hayward as advertised. Price we thought was fair for OEM part however same price for aftermarket parts. Disappointed

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Best P.

Best P.

Helpful 4
Thanks 0
Love this 0
Oh no 0

1 year ago

Got our order quickly and was not over charged. I would recommend this sight to friends and family. We all need to save time and money.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

We were having trouble finding a very specific part for our pool, but we found it online at Best Pool Shop and they shipped it out quickly.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 6
Thanks 2
Love this 1
Oh no 0

1 year ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Excellent. Great pricing. Delivered on shedule and packaged well. Easy online ordering process.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

I shopped around and BestPoolShop had the best prices. Shipping was super fast. I got my items within a couple of days of placing order.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Pump was noisy and did not working properly. Best Pool Shop refused to refund. I would never order from them again.

Helpful 3
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Glen K.
42
28
10

2 years ago

Helpful 5
Thanks 2
Love this 1
Oh no 0
Photo of Chad W.
45
17
4

2 years ago

Very happy with my purchase and shipping time. Great value for the spa valves. Customer service was very helpful

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Great compnay...Arrived on time. Highly recommend. Hard to find a company with great dependable service.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Aric A.
0
15
18

2 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Tim W.
19
118
36

2 years ago

Great prices and very fast shipping. Have been able to find most everything I need. My go to place for pool supplies.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 6
Thanks 2
Love this 1
Oh no 0

Page 3 of 6

Ask the Community - Best Pool Shop

Review Highlights - Best Pool Shop

Filter elements for my Hayward filter were substantially less than any other sellers on the web.

Mentioned in 3 reviews

Read more highlights

You might also consider

Custom Spas Direct - 14' swim spa

Custom Spas Direct

4.8(49 reviews)
23.1 mi
$

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Photos
Custom Spas Direct - Spa with Covana cover

Spa with Covana cover

Custom Spas Direct - Deck wrapped around spa

Deck wrapped around spa

Custom Spas Direct - Outside surround, stairs, cover and lift.

See all

Outside surround, stairs, cover and lift.

San Gabriel Nursery & Florist - Pincushion

San Gabriel Nursery & Florist

4.3(378 reviews)
3.4 mi
$$

My heaven !! Staff are always so attentive and friendly…read more Got several very cute items today.

This was my first experience at San Gabriel Nursery, and I want to start by saying they do have a…read morereally impressive selection. I'm very happy with the plants I brought home, and it's clear they carry a wider variety than many local nurseries. That said, my customer service experience was mixed, and it left me unsure about whether I'd go back. Some of the pricing felt a bit high compared with other places I've shopped. I also had an interaction with an employee that felt more pushy than helpful. I asked about a smaller Queensland bottle tree, but since they didn't have one in stock, he kept suggesting a money tree instead. I explained that I wasn't interested and had already seen similar money trees elsewhere for much less, but the conversation continued longer than I was comfortable with. At checkout, I also had an awkward moment regarding the Descanso Gardens membership discount. I showed an email addressed to me confirming my membership, but was told they needed the actual membership number. I understand that stores have policies, but the interaction could have been handled in a friendlier, more flexible way. Overall, I love what I purchased, and the nursery is definitely worth visiting if you're looking for variety. However, if you're looking for something specific, I'd recommend calling in advance to confirm availability before making the trip. Between the higher pricing and my customer service experience, I'd be hesitant to spend money there again unless I knew exactly what I was looking for and felt the price was worth it.

Photos
San Gabriel Nursery & Florist - Pincushion

Pincushion

San Gabriel Nursery & Florist
San Gabriel Nursery & Florist

See all

Best Pool Shop - hottubandpool - Updated May 2026

Loading...
Loading...
Loading...