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    SS Pool Supply

    5.0 (5 reviews)
    Closed 8:00 am - 4:00 pm

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    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

    4.8(49 reviews)
    45.8 mi
    $

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Photos
    Custom Spas Direct - Spa with Covana cover

    Spa with Covana cover

    Custom Spas Direct - Deck wrapped around spa

    Deck wrapped around spa

    Custom Spas Direct - Outside surround, stairs, cover and lift.

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    Outside surround, stairs, cover and lift.

    Avanti Pools

    Avanti Pools

    4.4(51 reviews)
    2.4 miVan Nuys

    We are deeply disappointed with Bernard and Avanti Pools. A light fixture was installed incorrectly…read morein our pool and was rusting like crazy. He attempted to fix it but did a terrible job. There is now a ghastly looking visible patchwork looking circle around the light fixture. He didn't even bother to replace the cover with the white covering, it's just a dark metal cover. We asked if he could repair it to look like new, but he said nope too bad. That's the best he could do. It's appalling spending all this money on a pool and for them to leave you with a giant blemish and a flippant attitude about it. I do NOT recommend hiring this company. We are so disappointed.

    I always judge a company not how they treat you when they're trying to get your money, but how they…read moretreat you after they've been paid. If I'm being honest I've actually been more impressed with Avanti and Bernard more when it comes to the latter which is what I'm basing this review on. If I were reviewing on the process of building/permitting it would be a different score for sure. So again this is based on the final product and support afterwords. IMO Bernard is an old school pool builder, he knows what needs to be done, how to do it, and doesn't overcomplicate things. He stays calm and works on solutions instead of trying to find a way to blame others. There are some drawback to that in that he does a lot verbally and just gets it done, but sometimes that leads to miscommunications. This happened a few times during the building process, each time I was like oh no here we go it's going to be a fight. But each time he impressed me and just solved it quickly and efficiently. I've waited a couple of years since my pool was built to review because I knew we'd inevitably run into problems. Everyone talks about their great warranty until you have a problem. Then they usually start with the cost of the call or why this is your fault or why that particular component isn't covered, diagnosis fees etc. That has absolutely not been the case with Bernard. I've had weird electronic issues that he's walked me through resetting, I've had a light go out a year and a half after completion, ordered within 10 minutes of me texting him and installed within a week. Just recently I'm having water flow sensor issues which I was almost sure wouldn't be covered, instead of what I was sure was going to be bad news he again texted me back within 10 minutes, asked a couple basic questions, and said yes it's covered I know what it is and ordered the part. To me this is a 10/10 builder. The finished product is beautiful and has really impressed me over the past couple of years. He really made my vision come to life and convinced me we could do it even though I was doubtful with the tiny space we have. He completely transformed my backyard from a place we spent almost no time to an oasis we absolutely love. I received about 7 quotes before we decided to go with Bernard. His pricing was super competitive and I believe a lot of that was due to the fact I was speaking to an owner instead of a middleman salesman. Over two years later and I'm 100% sure I made the correct decision.

    Photos
    Avanti Pools - Rusted light fixture.

    Rusted light fixture.

    Avanti Pools - Pool light fixture rusted and repaired badly.

    Pool light fixture rusted and repaired badly.

    Avanti Pools - Catalina Project

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    Catalina Project

    Armstrong Garden Centers

    Armstrong Garden Centers

    3.6(211 reviews)
    3.3 miSherman Oaks
    $$

    Armstrong Garden is a beautiful place, nursery that has all types of plants, flowers, for indoor &…read moreoutdoors from shrubs, house plants, pottery, trees, garden solutions and more. A whole lot more. They also sell food, seeds, roots, soil, small, medium, large pots, different styles and colors of everything. Very durable and a tad expensive for my budget. Pots for your plants are so gorgeous. They do landscaping for people who own gardens (does not apply to me) and all the work the employees put in to those plants to make their customers happy and satisfied is a huge recognition. Employees are very knowledgeable, nice, and helpful. Also caring and understanding. A friend of mine had given me an indoor plant for my birthday last year and lasted me for a whole entire year and 3 months. It took the last breath and I went to them asking for help. It was a bit late. I am more of a flower girl than owning plants. I have had plants in my younger years. I ended up buying 2 new outdoor plants to put outside of my window/door. It looks very pretty. I have also purchased a Christmas tree from their lot twice. Established in 1889. That should say a lot about this lovely, beautiful garden/nursery. Big parking lot right in front of the nursery/shop, and 2 clean bathrooms. Thank you all.

    Located on Magnolia across the street from Ralph's just off of Coldwater, Armstrong continues to be…read moreone of the nicest nurseries and garden centers in the valley. Their selection is bountiful and their service is very knowledgeable. I can always find something beautiful for my home or my garden when I come here. I also appreciate their excellent selection of beautiful pots. Prices are a tad high for my taste, but I shop here because everything is so lovely. It's a beautiful place to come and browse and be amongst the plants. Bring something home and brighten up your life with foliage and flowers.

    Photos
    Armstrong Garden Centers
    Armstrong Garden Centers
    Armstrong Garden Centers

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    SS Pool Supply - hottubandpool - Updated May 2026

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