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    Custom Spas Direct

    4.8 (49 reviews)
    Closed 10:00 am - 6:00 pm

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    Mary L.

    We weren't sure exactly what spa we wanted, but we went to the Custom Spas Direct showroom to sit in the models and Jim helped us select the perfect spa for our family. We especially enjoy the lounger, changing lights, the foot massager, and SO MANY JETS!! We keep our spa warm and ready to enjoy 24/7. Our family of 4 has room to spare and our kids have been known to enjoy the spa with up to 7 at a time. We are very happy that we added the stairs for the outside and the cover lifter which both help make enjoying our spa quick and easy. Don't hesitate to order from Custom Spas Direct. We are very happy!

    14' swim spa
    Tom B.

    Jim and his team were great to work with. They were very professional and courteous and I would highly recommend them if your looking for a spa! My install was a little challenging and they didn't have any issues to find a way to put the spa where I needed it. Thanks again for the great service!

    First fill.

    We've had our spa for a month now, and are happy with the service, product, installation and especially with Jim and his crew. We've been wanting a spa for awhile. From the point of selecting a spa and full install, it took only 7 days, including having to add an electrical sub-panel since we were short of available breaker spots. Jim was great to talk to. Very friendly and informative. In fact, we stopped by when he wasn't in, but his business neighbor gave him a call and we set up a meeting for an hour later. The spa we chose was in stock, which helped with the short install time. Couldn't have been happier with our purchase and decision to use Custom Spas Direct. Always glad to support a local independent business, especially when they are this excellent!

    Time to relax!
    Danny W.

    Jim and his crew at Custom Spas Direct are amazing! We purchased a gorgeous spa from them on a Saturday and could have had it delivered that coming Monday! But my spa site wasn't quite ready yet. No big deal for Jim, he held the spa at his facility for three weeks while I worked on my Deck and Gazebo. On delivery day his crew was prompt and professional. They placed the spa ainstalled the cover and lift perfectly. We shopped around quite a bit prior to landing with Jim and Custom Spas Direct. I am beyond thrilled with our spa and it's features. If you're in the market for a new spa look no further. Jim is the man for the job.

    Delivered and install Spa

    We had planned to purchase an above ground spa after we installed our inground pool 5 years ago. We finally decided to start shopping. After visiting other Spa providers, I met with Jim at his location. We discussed what I was looking for and he was very helpful. We made our purchase on a Tuesday and the spa was delivered the very next Friday. His delivery crew was very pleasant and helpful while installing the spa. It hasn't even been a week and I am already recommending his business.

    Tuff Spa we bought from Custom Spas Direct
    Josh S.

    We bought a spa through custom spas a few weeks back. They had a large selection, walked us through their showroom and really tailored the experience to what we had in mind. No upselling, no pressure. Jim was a wealth of knowledge and gave us more than enough information to make an informed decision. They delivered to us in a very timely manner and had the spa in its place and up and running in maybe an hour. Since then I've gone back a couple of times for maintenance in for and some products and he and his salespeople continue to be supportive and helpful. I'll continue to recommend these guys for anyone in the market!

    Tuff spa and customer spa direct come install for you

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    Thank you. We appreciate your business. Happy Hot tubbing !!!

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    3 years ago

    Customer service and the spa from Custom Spas was five stars from beginning to end. Thank you for your quick service!

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    Ask the Community - Custom Spas Direct

    I'd like to come visit, I'm interested?

    Great. Please contact us to set an appointment to come to the show room.909-974-8118

    Do you offer installation and 240v conversions even if spa not purchased from you? Thanks!

    Hello Jeffery, We only install spas purchased from us . Thank you for your inquiry.

    Don’t See Your Question? Ask Away!

    Review Highlights - Custom Spas Direct

    Unable to find the problem Jim sent his very capable technician, Eric, to pick the spa for further evaluation.

    Mentioned in 33 reviews

    Read more highlights

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    Just finished my project with blue water and it looks wonderful. I already had a pool with this…read morehouse I bought 4 years ago but it was just one of those in ground vinyl liner pools and it was done in a way that now 23 some years later it's run its course and it was best to start from scratch and completely redo everything and go for the real pool. My challenge was I'm on a 3 level half acre lot with the pool set up in the center so this project was going definitely be different than the average back yard setup. I got a few estimates from a few different pool companies and a very good general contractorI know here in Rancho referred Kenny and Dan. They showed me there ideas and it was a way better set up than anyone else had proposed. Of course this plan was going to cost more money however Dan said if we build a pool it's something that's going to be real nice and you're going to be proud of it. I thought about it for a few weeks as these numerous pool companies all called me asking me if I was still interested as we were approaching the season to start at the end of the year and I decided I ultimately didn't want to cut corners doing more entry-level plans so I went the distance with blue waters plan. As you can see in the photos it came out came out spectacular. I have twice the deck area that I had prior a spa a heater water falls equipment that does everything by an app and in time plan to put a bar area in the large open area. They even redid did my 100 something foot wall that was starting to fall that me and my neighbor split. Buying a pool is a lot of money, but ultimately you just wanna be happy when it's done with no regrets so if you're looking to have a a pool built with no worries and to the best of it's ability You definitely want to talk to blue water. Thank you Kenny and Dan and there awesome crew who made this possible.

    Dan and Kenny are the best pool makers by far. We received designs from various other companies and…read moreno one even came close to their vision and the execution was flawless. They're extremely easy to work with and their crew is great too. The rock work they do is truly like a work of art as well and reminds me of what you'd see at Disneyland only better! I highly recommend their company if you're thinking of building a pool or need any other services you cannot go wrong with Bluewater. They helped us create our dream backyard and all of our friends and family love it, we're always outside playing with the kids, and it's just a wonderful space to entertain and relax.

    Secard Pools & Spas - Islander® Pools new features for 2020

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    $$

    We bought our hot tub last month after several months of scouting from different vendors. Gloria…read morewas the Sales Manager who accommodated us and she was great from start till now (every now and then I'd call/tx being a first time hot tub owner and she would take time to answer all questions and make some recommendations). We wanted a WiFi on the hot tub that we liked and Gloria made it happen by placing one for the first time. Upon delivery, the guys Eddie or Edward, Elio and Daniel (sorry if I forgot the names) were also very good. However, the hot tub stopped working when they turned on the high jets. I was nervous thinking the tub might be a lemon. They changed the fuse and it worked. We decided to buy the Aqua Lounge Plug N' Play so it took the next day for us to soak wt the desired temp. Then we had another setback when the tub stopped working again once the high jets were turned on. The bluetooth of the hot tub was still working fine so it meant that it was not our electrical/outlet problem. At that time, we were really nervous and sent a tx msg to Gloria that night. She texted back, "don't worry, we got your back". We wanted the tech to come over the next day but they couldn't so I was a bit frustrated as we were having a family event that weekend. The tech Vincent finally came after a week and did a few tests and tightened the fuse holder and it worked. He also recommended to place a 30 amp outlet. It's been two weeks and we haven't changed into a 30 amp outlet yet and the tub is still running great! Aside from the competitive pricing among other vendors, we are very pleased with the after sales service. I hope that the tub's fuse won't blow off again but God forbids it will, I know that Gloria and her team is just a phone call away. So yeah, go buy your hot tub to this branch and ask for the famous Gloria that every happy buyer is raving about!

    Took excellent care of my parents, great Service before and after the sale, Laura is a sweetheartread more

    Custom Spas Direct - hottubandpool - Updated May 2026

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